id author title date pages extension mime words sentence flesch summary cache txt crl-15377 Ferguson, Chris ‘Shaking the Conceptual Foundations,’ Too: Integrating Research and Technology Support for the Next Generation of Information Service 2000-07-01 12 .pdf application/pdf 6556 249 40 Rather than add more layers of experimental services that deplete resources and increase com­ plexity, information service should be reconceived to include new partners in support of the use of technology while undertaking substantially new approaches to on-site and network-based information service. The next generation of academic refer­ ence service must, in fact, broaden and deepen its presence in the network by re­ conceiving the parameters and nature of information service. cache/crl-15377.pdf txt/crl-15377.txt