id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-15261	Harless, David W.; Allen, Frank R.	Using the Contingent Valuation Method to Measure Patron Benefits of Reference Desk Service in an Academic Library	1999-01-01	14	.pdf	application/pdf	8423	361	57	Using the Contingent Valuation Method to Measure Patron Benefits of Reference Desk Service in an Academic Library David W. Harless and Frank R. Allen The authors apply a survey technique known as the contingent valua­ tion (CV) method to estimate the economic value that patrons attach to reference desk service in an academic library. The authors surveyed 382 students and faculty eliciting willingness to pay (WTP) for reference desk services: WTP to maintain existing hours, WTP to keep the desk open an additional eighteen hours per week; and WTP to add 18.5 more hours (all hours the library is open).	cache/crl-15261.pdf	txt/crl-15261.txt