id author title date pages extension mime words sentence flesch summary cache txt crl-15207 Heckart, Ronald J. Machine Help and Human Help in the Emerging Digital Library 1998-05-01 10 .pdf application/pdf 6401 385 56 Taking the place of human help are ever more sophisticated types of machine help. Implications for the Profession Taking into account the convergent trends making machine help ever more perva­ sive, and granting that some version of the Alex scenario may come to pass, it could be argued that doing away with human help in academic libraries would not in fact be a big step. cache/crl-15207.pdf txt/crl-15207.txt