id author title date pages extension mime words sentence flesch summary cache txt crl-15114 McCarthy, Cheryl A.; Krausse, Sylvia C.; Little, Arthur A. Expectations and Effectiveness Using CD-ROMs: What Do Patrons Want and How Satisfied Are They? 1997-03-01 15 .pdf application/pdf 7762 273 52 The specific research objectives for this study were: 1. to determine users� preferences in searching CD-ROM databases versus print indices; 2. to assess users� confidence in their searching skills; 3. to identify what users need to be- come more effective searchers on CD- ROMs; 4. to assess effectiveness of CD-ROM training sessions; 5. to assess users� satisfaction with CD- ROM services. Analyses of the data revealed that users are satisfied and prefer CD- ROM databases over the print indices. cache/crl-15114.pdf txt/crl-15114.txt