id author title date pages extension mime words sentence flesch summary cache txt crl-14943 DiMartino, Diane; Ferns, William J.; Swacker, Sharon CD-ROM Search Techniques of Novice End-Users: Is the English-as-a-Second-Language Student at a Disadvantage? 1995-01-01 11 .pdf application/pdf 5901 301 54 General bibliographic instruction in CD-ROM usage can address the other problems that ESL students share with novice users in general. One of these implications is the need for bibliographic instruction for all users in the problem areas discussed in this paper with specialized, if limited, additional assistance for ESL users. cache/crl-14943.pdf txt/crl-14943.txt