id author title date pages extension mime words sentence flesch summary cache txt crl-14920 Chu, Felix T. Reference Service and Bounded Rationality: Helping Students with Research (Research Note) 1994-09-01 6 .pdf application/pdf 3081 167 56 College and Research Libraries Research Notes Reference Service and Bounded Rationality: Helping Students with Research Felix T. Chu In university library reference service librarians often get ambiguous questions to which they try to give appropriate answers. Entering into this process is the ambiguous nature of good and acceptable answers according to students. cache/crl-14920.pdf txt/crl-14920.txt