id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-14919	Lewis, David W.	Making Academic Reference Services Work	1994-09-01	12	.pdf	application/pdf	7473	396	50	To make reference service in academic libraries effective Jive changes are required: (1) reference librarians must be given clear budgetary and programmatic authority; (2) the hierarchy must be flattened and reference librarians placed closer to the top of the organization; (3) support services ·must be provided so that reference librarians are not encumbered by nonprofessional tasks; ( 4) reference librarians should be brought together and not isolated in small departments; and (5) public services planning and priority setting should be done by reference librarians. Absent from most of the discussion is an understanding that organizational changes are required if reference librarians are to accomplish what is being asked of them.	cache/crl-14919.pdf	txt/crl-14919.txt