id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-14865	Mitchell, Eugene S.; Radford, Marie L.; Hegg, Judith L.	Book Availability: Academic Library Assessment	1994-01-01	10	.pdf	application/pdf	4926	271	57	52 College & Research Libraries considered library errors, or shortcom- ings in library routines. The measure of library January 1994 Start t-------Bibliographic error t-------Selection error 1------Catalog use error 1------Circulation error 1------Library malfunction 1------Retrieval error Success Start FIGUREl Branching Analysis of Known-Item Searches 1------Matched query error t------- Catalog use error t------ Circulation error t------ Library malfunction t------- Retrieval error t------- Appropriate titleenor Success FIGURE2 Branching Analysis of Subject Searches performance, expressed as a probability of success, is calculated both as an over- all measure of library performance and as a series of discrete, sequential steps which all successful patrons must complete.	cache/crl-14865.pdf	txt/crl-14865.txt