id author title date pages extension mime words sentence flesch summary cache txt crl-14749 Pankake, Marcia Jean Library Communication (Book Review) 1992-09-01 2 .pdf application/pdf 1101 63 53 Characteristically, many of the essays begin with easy, self-evident, or unsub- stantiated generalizations: Perhaps no area of library leadership receives so much criticism as the area of com- munication; Communication is one of the most discussed topics in libraries; Conflict is one of our most difficult areas for communication because we generally feel strongly about the issues involved in the situation. Similarly, many conclude vaguely: In short, growing to greatness as a library com- municator is a never-ending process; ''Through the preceding steps and the use of positive communication skills, we can takeourpositionofleadership; An appropriate response, then, to those who urge greater leadership from librarians, and for those who desire to exert more leadership in the world outside the pro- fession, is attention to increasing our communication skills. cache/crl-14749.pdf txt/crl-14749.txt