id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-14660	Elzy, Cheryl; Nourie, Alan; Lancaster, F. W.; Joseph, Kurt M.	Evaluating Reference Service in a Large Academic Library	1991-09-01	12	.pdf	application/pdf	5821	296	62	Although the students came from a wide variety of disciplines, no attempt was made to match reference questions to student majors. Wyma J. Hood and Monte J. Gittings found that librarians accom- panied users about 54% of the time when answering reference questions in one ac- ademic library.6 About 46% of the time, they showed them how to find the an- swer, and about 34% of the time, they found the answer for the user.	cache/crl-14660.pdf	txt/crl-14660.txt