id author title date pages extension mime words sentence flesch summary cache txt crl-14504 Moffett, William A. Guest Editorial: Talking to Ourselves 1989-11-01 4 .pdf application/pdf 1381 80 68 The writer goes on to describe in detail the organization of technical services and ob- serves that since most of the work of processing goes on behind the scenes, it attracts little notice from the majority of library users who concentrate their attention ''on the per- son at the desk. Dennis Carrigan, summarizing the po- litical economy'' of academic librarians in an article published here in July 1988, reminded us that the administrators who control the institutional resources upon which the library depends are traditionally not major consumers of library services and can't be counted on to understand those services or to assess competently their quality or their importance. cache/crl-14504.pdf txt/crl-14504.txt