id author title date pages extension mime words sentence flesch summary cache txt crl-14261 American Library Association, Letters 1986-09-01 6 .pdf application/pdf 2062 109 50 Her theory of library anxiety provides an excellent demonstration of how important it is for librarians to understand and make service deci- sions on the basis, not only of what library users do, but also how they feel about what they do. Insistent on the fact that the common themes she discovered in the students' journals would validate the need for and improve library instruction, Mellon ignores the implications of library anxiety, which suggest that instruction programs may be part of the problem. cache/crl-14261.pdf txt/crl-14261.txt