id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-14182	Rettig, James R.	Evaluation of Reference Services (Book Review)	1986-01-01	4	.pdf	application/pdf	2311	124	62	almost all studies of reference service (as of other areas of li- brary service), have refrained from deal- ing with the benefits of reference service.'' As it is, various · authors propose various techniques, some for evaluating reference services, some for .evaluating reference librarians, some for evaluating reference tools .	cache/crl-14182.pdf	txt/crl-14182.txt