id author title date pages extension mime words sentence flesch summary cache txt crl-14107 American Library Association, Letters 1985-03-01 3 .pdf application/pdf 1408 82 56 The use of nonprofessionals in reference work is largely taboo in British academic libraries. To the Editor: T. D. PHILLIPS University Librarian Mount Allison University, Sackville, New Brunswick, Canada I read with great interest the article by Courtois and Goetsch ''Use of Nonprofessionals at Reference Desks (September 1984). cache/crl-14107.pdf txt/crl-14107.txt