id author title date pages extension mime words sentence flesch summary cache txt crl-13898 Kaser, David Reference Services and Library Education (Book Review) 1983-05-01 2 .pdf application/pdf 1397 79 63 Other contributions to this part of the . volume concern the administration and delivery of reference services. Johnnie Givens and James E. Ward write of bibliographical instruction, Robert Burgess discusses computer- assisted reference work, and Eileen Mc- Grath talks of its delivery in liberal arts col- leges. cache/crl-13898.pdf txt/crl-13898.txt