id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-13861	Rinkel, Gene K.; McCandless, Patricia	Application of a Methodology Analyzing User Frustration	1983-01-01	9	.pdf	application/pdf	4333	265	60	User satisfaction is a loosely defined con- cept in contemporary librarianship. The size of the collection and its organizatidn into departmental units undoubtedly im- proved user satisfaction by providing a higher pr_oportion of multiple copies for frequently used materials.	cache/crl-13861.pdf	txt/crl-13861.txt