id author title date pages extension mime words sentence flesch summary cache txt crl-13548 Creth, Sheila The Librarian's Psychological Commitments: Human Relations in Librarianship (Book Review) 1980-07-01 2 .pdf application/pdf 1166 70 55 This small volume presents a number of complex issues as they relate to human rela- tions in library environments, including in- trapersonal and interpersonal communica- tion, working relationships, transactional analysis, role expectations and strain, group norms and dynamics, sources of power, assertive and aggressive behavior, and be- havioral integrity. For instance, the author includes references to transactional analysis and its implications for analyzing working relationships though there is never adequate explanation of the basic premise of transactional analysis. cache/crl-13548.pdf txt/crl-13548.txt