id author title date pages extension mime words sentence flesch summary cache txt crl-12727 Bruce, Robert K. Measuring the Quality of Library Service: a Handbook (Book Review) 1975-05-01 2 .pdf application/pdf 1388 84 61 But beyond that, ~e volume serves as an exact and accurate rrn- age of where academic libraries are in 1975. Section I presents ''a survey of some of the methods currently in use to measure the quality of library service . . . cache/crl-12727.pdf txt/crl-12727.txt