id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-12457	Haro, Robert P.	Information Service in Public Libraries: Two Studies (Book Review)	1972-09-01	2	.pdf	application/pdf	1311	63	49	While this work addresses the need to know how effective and correct the in- formation disseminated by reference de- partments and personnel is, a farther reach- ing effect is the model or style of measure- ment developed by these two researchers that has application in academic libraries as well as public libraries. How- ever, what professors Crowley and Chil- ders have done in exploring devices and methods applicable to the measurement of information services has serious and im- portant consequences for college and re- search libraries.	cache/crl-12457.pdf	txt/crl-12457.txt