id author title date pages extension mime words sentence flesch summary cache txt crl-12115 Gardiner, G. L. The Empirical Study of Reference 1969-03-01 26 .pdf application/pdf 15510 856 62 Her objective was to identify reference questions ... and 1 Dorothy Ethlyn Cole, An Analysis of Adult Ref- erence Work in Libraries (unpublished master's the- sis, Graduate Library School, University of Chicago, 1943 ), p. 1. Though the Herners interpreted their results on the conceptual structure of reference questions into information re- trieval, intuitively at least, these results would seem to have implications for ref- erence. cache/crl-12115.pdf txt/crl-12115.txt