id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-11992	Behling, Orlando; Cudd, Kermit	A Library Looks at Itself	1967-11-01	7	.pdf	application/pdf	3954	194	57	First, it provided a basis for classifying opinion responses so that certain ideas about which groups would show the most favorable reactions to library services could be tested. CUDD A Library Looks at Itself In attempting to evaluate its service The Ohio State University li- braries in M01J 1966 designed a questionnaire to determine: (1) the characteristics of library users; (2) the ways in which users avail them- selves of the facilities; (3) the users opinions of the library and its services.	cache/crl-11992.pdf	txt/crl-11992.txt