id author title date pages extension mime words sentence flesch summary cache txt crl-11837 McAnally, Arthur The Administration of Academic Affairs in Higher Education (Book Review) 1966-01-01 2 .pdf application/pdf 1447 71 58 The value of reference work in maintaining good public relations is recog- nized by everyone, but the complicated re- lationship between the reference function and the other technical processes calls for frequent new definition, and the double- edged responsibility of reference personnel to interpret the administration on one hand, and represent the public on the other, has not yet been sufficiently explored in pro- fessional literature. Cases dealing with policy, depart- mental administration, and the ethics of reference work are interspersed throughout the text. cache/crl-11837.pdf txt/crl-11837.txt