id author title date pages extension mime words sentence flesch summary cache txt crl-11797 Roberts, E. G. Technical Libraries: Users and Their Demands (Book Review) 1965-06-30 1 .pdf application/pdf 727 41 56 Little real evidence is offered to support the hypothesis that customers of technical libraries can be clas- sified into meaningful user groups. to discover what items of information or documents customers seek, why they seek them and how they obtain them. 2. to test a hypothesis; that it is possible to classify customers into user groups possessing recognisable common features and characteristic behaviour patterns, and to classify group needs. 3. cache/crl-11797.pdf txt/crl-11797.txt