id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crl-10257	Christ, Robert W.	Recording Reference Service	1947-01-01	5	.pdf	application/pdf	2932	131	58	It has plagued administrators · and reference librarians of college, university, and public libraries. In this paper the word evaluate is discarded entirely, and far from offering a solution to the problem of measuring reference service, the metho~s currently used by the Refer- ence Department of the Grosvenor Library to record services to readers are merely described.	cache/crl-10257.pdf	txt/crl-10257.txt