id author title date pages extension mime words sentence flesch summary cache txt crl-10186 Cole, Dorothy E. Some Characteristics of Reference Work 1946-01-01 7 .pdf application/pdf 4814 339 71 A number of plans for classifying reference questions have been developed both in theory and in actual library practice. T h e time spent in answering reference questions seems to suggest a basis for estimating the cost of Reference work and the skill of the reference worker. cache/crl-10186.pdf txt/crl-10186.txt