id	sid	tid	token	lemma	pos
crln-9601	1	1	jan17_b.indd	jan17_b.indd	PROPN
crln-9601	1	2	c&rl	c&rl	PROPN
crln-9601	1	3	news	news	PROPN
crln-9601	1	4	january	january	PROPN
crln-9601	1	5	2017	2017	NUM
crln-9601	1	6	16	16	NUM
crln-9601	1	7	elizabeth	elizabeth	PROPN
crln-9601	1	8	price	price	NOUN
crln-9601	1	9	and	and	CCONJ
crln-9601	1	10	rebecca	rebecca	NOUN
crln-9601	1	11	richardson	richardson	PROPN
crln-9601	1	12	eavesdropping	eavesdropping	NOUN
crln-9601	1	13	on	on	ADP
crln-9601	1	14	the	the	DET
crln-9601	1	15	user	user	NOUN
crln-9601	1	16	experience	experience	NOUN
crln-9601	1	17	learning	learn	VERB
crln-9601	1	18	how	how	SCONJ
crln-9601	1	19	students	student	NOUN
crln-9601	1	20	perceive	perceive	VERB
crln-9601	1	21	the	the	DET
crln-9601	1	22	library	library	NOUN
crln-9601	1	23	through	through	ADP
crln-9601	1	24	yik	yik	PROPN
crln-9601	1	25	yak	yak	PROPN
crln-9601	1	26	social	social	ADJ
crln-9601	1	27	media	medium	NOUN
crln-9601	1	28	is	be	AUX
crln-9601	1	29	increasingly	increasingly	ADV
crln-9601	1	30	an	an	DET
crln-9601	1	31	outlet	outlet	NOUN
crln-9601	1	32	for	for	SCONJ
crln-9601	1	33	customers	customer	NOUN
crln-9601	1	34	to	to	PART
crln-9601	1	35	discuss	discuss	VERB
crln-9601	1	36	their	their	PRON
crln-9601	1	37	service	service	NOUN
crln-9601	1	38	experiences	experience	NOUN
crln-9601	1	39	.	.	PUNCT
crln-9601	2	1	a	a	DET
crln-9601	2	2	2014	2014	NUM
crln-9601	2	3	survey	survey	NOUN
crln-9601	2	4	by	by	ADP
crln-9601	2	5	venturebeat	venturebeat	NOUN
crln-9601	2	6	insight	insight	NOUN
crln-9601	2	7	found	find	VERB
crln-9601	2	8	that	that	SCONJ
crln-9601	2	9	we	we	PRON
crln-9601	2	10	complain	complain	VERB
crln-9601	2	11	879	879	NUM
crln-9601	2	12	million	million	NUM
crln-9601	2	13	times	time	NOUN
crln-9601	2	14	a	a	DET
crln-9601	2	15	year	year	NOUN
crln-9601	2	16	on	on	ADP
crln-9601	2	17	social	social	ADJ
crln-9601	2	18	networking	networking	NOUN
crln-9601	2	19	sites.1	sites.1	NOUN
crln-9601	2	20	companies	company	NOUN
crln-9601	2	21	such	such	ADJ
crln-9601	2	22	as	as	ADP
crln-9601	2	23	dell	dell	PROPN
crln-9601	2	24	,	,	PUNCT
crln-9601	2	25	verizon	verizon	PROPN
crln-9601	2	26	,	,	PUNCT
crln-9601	2	27	and	and	CCONJ
crln-9601	2	28	comcast	comcast	NOUN
crln-9601	2	29	have	have	AUX
crln-9601	2	30	dedicated	dedicate	VERB
crln-9601	2	31	service	service	NOUN
crln-9601	2	32	personnel	personnel	NOUN
crln-9601	2	33	on	on	ADP
crln-9601	2	34	platforms	platform	NOUN
crln-9601	2	35	such	such	ADJ
crln-9601	2	36	as	as	ADP
crln-9601	2	37	twitter	twitter	NOUN
crln-9601	2	38	in	in	ADP
crln-9601	2	39	order	order	NOUN
crln-9601	2	40	to	to	PART
crln-9601	2	41	make	make	VERB
crln-9601	2	42	sure	sure	ADJ
crln-9601	2	43	these	these	DET
crln-9601	2	44	complaints	complaint	NOUN
crln-9601	2	45	are	be	AUX
crln-9601	2	46	not	not	PART
crln-9601	2	47	going	go	VERB
crln-9601	2	48	unanswered	unanswered	ADJ
crln-9601	2	49	and	and	CCONJ
crln-9601	2	50	consequently	consequently	ADV
crln-9601	2	51	diminishing	diminish	VERB
crln-9601	2	52	the	the	DET
crln-9601	2	53	brand	brand	NOUN
crln-9601	2	54	’s	’s	NOUN
crln-9601	2	55	reputation.2	reputation.2	PROPN
crln-9601	2	56	yet	yet	ADV
crln-9601	2	57	a	a	DET
crln-9601	2	58	recent	recent	ADJ
crln-9601	2	59	survey	survey	NOUN
crln-9601	2	60	showed	show	VERB
crln-9601	2	61	that	that	SCONJ
crln-9601	2	62	only	only	ADV
crln-9601	2	63	16	16	NUM
crln-9601	2	64	%	%	NOUN
crln-9601	2	65	of	of	ADP
crln-9601	2	66	librarians	librarians	PROPN
crln-9601	2	67	view	view	VERB
crln-9601	2	68	social	social	ADJ
crln-9601	2	69	networking	networking	NOUN
crln-9601	2	70	sites	site	NOUN
crln-9601	2	71	(	(	PUNCT
crln-9601	2	72	sns	sns	NOUN
crln-9601	2	73	)	)	PUNCT
crln-9601	2	74	as	as	ADP
crln-9601	2	75	having	have	VERB
crln-9601	2	76	an	an	DET
crln-9601	2	77	“	"	PUNCT
crln-9601	2	78	extremely	extremely	ADV
crln-9601	2	79	important	important	ADJ
crln-9601	2	80	”	"	PUNCT
crln-9601	2	81	customer	customer	NOUN
crln-9601	2	82	service	service	NOUN
crln-9601	2	83	function	function	NOUN
crln-9601	2	84	as	as	ADP
crln-9601	2	85	a	a	DET
crln-9601	2	86	tool	tool	NOUN
crln-9601	2	87	to	to	PART
crln-9601	2	88	solicit	solicit	VERB
crln-9601	2	89	complaints	complaint	NOUN
crln-9601	2	90	,	,	PUNCT
crln-9601	2	91	suggestions	suggestion	NOUN
crln-9601	2	92	,	,	PUNCT
crln-9601	2	93	inquiries	inquiry	NOUN
crln-9601	2	94	,	,	PUNCT
crln-9601	2	95	and	and	CCONJ
crln-9601	2	96	feedback	feedback	NOUN
crln-9601	2	97	.	.	PUNCT
crln-9601	3	1	the	the	DET
crln-9601	3	2	overall	overall	ADJ
crln-9601	3	3	knowledge	knowledge	NOUN
crln-9601	3	4	gathering	gathering	NOUN
crln-9601	3	5	via	via	ADP
crln-9601	3	6	this	this	DET
crln-9601	3	7	method	method	NOUN
crln-9601	3	8	has	have	AUX
crln-9601	3	9	also	also	ADV
crln-9601	3	10	been	be	AUX
crln-9601	3	11	described	describe	VERB
crln-9601	3	12	as	as	ADP
crln-9601	3	13	“	"	PUNCT
crln-9601	3	14	underused	underused	ADJ
crln-9601	3	15	and	and	CCONJ
crln-9601	3	16	underexplored	underexplored	ADJ
crln-9601	3	17	”	"	PUNCT
crln-9601	3	18	among	among	ADP
crln-9601	3	19	libraries.3	libraries.3	PROPN
crln-9601	3	20	as	as	ADP
crln-9601	3	21	lydelle	lydelle	PROPN
crln-9601	3	22	gunton	gunton	PROPN
crln-9601	3	23	and	and	CCONJ
crln-9601	3	24	kate	kate	PROPN
crln-9601	3	25	davis	davis	PROPN
crln-9601	3	26	noted	note	VERB
crln-9601	3	27	,	,	PUNCT
crln-9601	3	28	“	"	PUNCT
crln-9601	3	29	outside	outside	ADP
crln-9601	3	30	of	of	ADP
crln-9601	3	31	libraries	library	NOUN
crln-9601	3	32	,	,	PUNCT
crln-9601	3	33	there	there	PRON
crln-9601	3	34	is	be	VERB
crln-9601	3	35	a	a	DET
crln-9601	3	36	general	general	ADJ
crln-9601	3	37	awareness	awareness	NOUN
crln-9601	3	38	of	of	ADP
crln-9601	3	39	the	the	DET
crln-9601	3	40	need	need	NOUN
crln-9601	3	41	to	to	PART
crln-9601	3	42	listen	listen	VERB
crln-9601	3	43	in	in	ADP
crln-9601	3	44	to	to	PART
crln-9601	3	45	chatter	chatter	VERB
crln-9601	3	46	in	in	ADP
crln-9601	3	47	social	social	ADJ
crln-9601	3	48	media	medium	NOUN
crln-9601	3	49	spaces	space	NOUN
crln-9601	3	50	in	in	ADP
crln-9601	3	51	order	order	NOUN
crln-9601	3	52	to	to	PART
crln-9601	3	53	monitor	monitor	VERB
crln-9601	3	54	brand	brand	NOUN
crln-9601	3	55	and	and	CCONJ
crln-9601	3	56	reputation	reputation	NOUN
crln-9601	3	57	,	,	PUNCT
crln-9601	3	58	and	and	CCONJ
crln-9601	3	59	importantly	importantly	ADV
crln-9601	3	60	,	,	PUNCT
crln-9601	3	61	to	to	PART
crln-9601	3	62	respond	respond	VERB
crln-9601	3	63	to	to	ADP
crln-9601	3	64	customers	customer	NOUN
crln-9601	3	65	and	and	CCONJ
crln-9601	3	66	engage	engage	VERB
crln-9601	3	67	in	in	ADP
crln-9601	3	68	dialogue	dialogue	NOUN
crln-9601	3	69	with	with	ADP
crln-9601	3	70	them	they	PRON
crln-9601	3	71	.	.	PUNCT
crln-9601	4	1	in	in	ADP
crln-9601	4	2	this	this	DET
crln-9601	4	3	way	way	NOUN
crln-9601	4	4	,	,	PUNCT
crln-9601	4	5	[	[	X
crln-9601	4	6	social	social	ADJ
crln-9601	4	7	media	medium	NOUN
crln-9601	4	8	]	]	PUNCT
crln-9601	4	9	becomes	become	VERB
crln-9601	4	10	a	a	DET
crln-9601	4	11	channel	channel	NOUN
crln-9601	4	12	for	for	ADP
crln-9601	4	13	service	service	NOUN
crln-9601	4	14	recovery	recovery	NOUN
crln-9601	4	15	,	,	PUNCT
crln-9601	4	16	through	through	ADP
crln-9601	4	17	which	which	PRON
crln-9601	4	18	organisations	organisation	NOUN
crln-9601	4	19	can	can	AUX
crln-9601	4	20	proactively	proactively	ADV
crln-9601	4	21	address	address	VERB
crln-9601	4	22	the	the	DET
crln-9601	4	23	concerns	concern	NOUN
crln-9601	4	24	of	of	ADP
crln-9601	4	25	customers	customer	NOUN
crln-9601	4	26	.	.	PUNCT
crln-9601	4	27	”4	”4	SPACE
crln-9601	5	1	on	on	ADP
crln-9601	5	2	the	the	DET
crln-9601	5	3	murray	murray	PROPN
crln-9601	5	4	state	state	PROPN
crln-9601	5	5	university	university	PROPN
crln-9601	5	6	(	(	PUNCT
crln-9601	5	7	msu	msu	PROPN
crln-9601	5	8	)	)	PUNCT
crln-9601	5	9	campus	campus	NOUN
crln-9601	5	10	,	,	PUNCT
crln-9601	5	11	a	a	DET
crln-9601	5	12	social	social	ADJ
crln-9601	5	13	media	medium	NOUN
crln-9601	5	14	application	application	NOUN
crln-9601	5	15	called	call	VERB
crln-9601	5	16	yik	yik	PROPN
crln-9601	5	17	yak	yak	NOUN
crln-9601	5	18	gained	gain	VERB
crln-9601	5	19	popularity	popularity	NOUN
crln-9601	5	20	among	among	ADP
crln-9601	5	21	students	student	NOUN
crln-9601	5	22	in	in	ADP
crln-9601	5	23	2015	2015	NUM
crln-9601	5	24	.	.	PUNCT
crln-9601	6	1	curiosity	curiosity	NOUN
crln-9601	6	2	led	lead	VERB
crln-9601	6	3	a	a	DET
crln-9601	6	4	few	few	ADJ
crln-9601	6	5	librarians	librarian	NOUN
crln-9601	6	6	to	to	PART
crln-9601	6	7	download	download	VERB
crln-9601	6	8	the	the	DET
crln-9601	6	9	app	app	NOUN
crln-9601	6	10	,	,	PUNCT
crln-9601	6	11	and	and	CCONJ
crln-9601	6	12	we	we	PRON
crln-9601	6	13	were	be	AUX
crln-9601	6	14	surprised	surprised	ADJ
crln-9601	6	15	to	to	PART
crln-9601	6	16	discover	discover	VERB
crln-9601	6	17	that	that	SCONJ
crln-9601	6	18	our	our	PRON
crln-9601	6	19	libraries	library	NOUN
crln-9601	6	20	were	be	AUX
crln-9601	6	21	frequently	frequently	ADV
crln-9601	6	22	a	a	DET
crln-9601	6	23	topic	topic	NOUN
crln-9601	6	24	of	of	ADP
crln-9601	6	25	discussion	discussion	NOUN
crln-9601	6	26	.	.	PUNCT
crln-9601	7	1	users	user	NOUN
crln-9601	7	2	posed	pose	VERB
crln-9601	7	3	questions	question	NOUN
crln-9601	7	4	about	about	ADP
crln-9601	7	5	our	our	PRON
crln-9601	7	6	hours	hour	NOUN
crln-9601	7	7	or	or	CCONJ
crln-9601	7	8	services	service	NOUN
crln-9601	7	9	or	or	CCONJ
crln-9601	7	10	complained	complain	VERB
crln-9601	7	11	about	about	ADP
crln-9601	7	12	the	the	DET
crln-9601	7	13	facilities	facility	NOUN
crln-9601	7	14	or	or	CCONJ
crln-9601	7	15	resources	resource	NOUN
crln-9601	7	16	.	.	PUNCT
crln-9601	8	1	monitoring	monitor	VERB
crln-9601	8	2	the	the	DET
crln-9601	8	3	feed	feed	NOUN
crln-9601	8	4	has	have	AUX
crln-9601	8	5	enabled	enable	VERB
crln-9601	8	6	us	we	PRON
crln-9601	8	7	to	to	PART
crln-9601	8	8	surreptitiously	surreptitiously	ADV
crln-9601	8	9	eavesdrop	eavesdrop	VERB
crln-9601	8	10	on	on	ADP
crln-9601	8	11	the	the	DET
crln-9601	8	12	user	user	NOUN
crln-9601	8	13	experience	experience	NOUN
crln-9601	8	14	and	and	CCONJ
crln-9601	8	15	to	to	PART
crln-9601	8	16	potentially	potentially	ADV
crln-9601	8	17	use	use	VERB
crln-9601	8	18	what	what	PRON
crln-9601	8	19	we	we	PRON
crln-9601	8	20	learn	learn	VERB
crln-9601	8	21	to	to	PART
crln-9601	8	22	improve	improve	VERB
crln-9601	8	23	our	our	PRON
crln-9601	8	24	services	service	NOUN
crln-9601	8	25	.	.	PUNCT
crln-9601	9	1	what	what	PRON
crln-9601	9	2	is	be	AUX
crln-9601	9	3	yik	yik	PROPN
crln-9601	9	4	yak	yak	NOUN
crln-9601	9	5	?	?	PUNCT
crln-9601	10	1	yik	yik	PROPN
crln-9601	10	2	yak	yak	PROPN
crln-9601	10	3	is	be	AUX
crln-9601	10	4	a	a	DET
crln-9601	10	5	free	free	ADJ
crln-9601	10	6	mobile	mobile	ADJ
crln-9601	10	7	app	app	NOUN
crln-9601	10	8	that	that	PRON
crln-9601	10	9	essentially	essentially	ADV
crln-9601	10	10	creates	create	VERB
crln-9601	10	11	a	a	DET
crln-9601	10	12	“	"	PUNCT
crln-9601	10	13	local	local	ADJ
crln-9601	10	14	bulletin	bulletin	NOUN
crln-9601	10	15	board	board	NOUN
crln-9601	10	16	”	"	PUNCT
crln-9601	10	17	where	where	SCONJ
crln-9601	10	18	users	user	NOUN
crln-9601	10	19	can	can	AUX
crln-9601	10	20	pose	pose	VERB
crln-9601	10	21	questions	question	NOUN
crln-9601	10	22	,	,	PUNCT
crln-9601	10	23	make	make	VERB
crln-9601	10	24	jokes	joke	NOUN
crln-9601	10	25	,	,	PUNCT
crln-9601	10	26	brag	brag	VERB
crln-9601	10	27	about	about	ADP
crln-9601	10	28	their	their	PRON
crln-9601	10	29	exploits	exploit	NOUN
crln-9601	10	30	,	,	PUNCT
crln-9601	10	31	or	or	CCONJ
crln-9601	10	32	get	get	VERB
crln-9601	10	33	support	support	NOUN
crln-9601	10	34	from	from	ADP
crln-9601	10	35	a	a	DET
crln-9601	10	36	virtual	virtual	ADJ
crln-9601	10	37	community	community	NOUN
crln-9601	10	38	that	that	PRON
crln-9601	10	39	is	be	AUX
crln-9601	10	40	defined	define	VERB
crln-9601	10	41	by	by	ADP
crln-9601	10	42	the	the	DET
crln-9601	10	43	geographic	geographic	ADJ
crln-9601	10	44	location	location	NOUN
crln-9601	10	45	of	of	ADP
crln-9601	10	46	your	your	PRON
crln-9601	10	47	mobile	mobile	NOUN
crln-9601	10	48	phone.5	phone.5	NOUN
crln-9601	10	49	it	it	PRON
crln-9601	10	50	is	be	AUX
crln-9601	10	51	available	available	ADJ
crln-9601	10	52	for	for	ADP
crln-9601	10	53	both	both	CCONJ
crln-9601	10	54	ios	io	NOUN
crln-9601	10	55	and	and	CCONJ
crln-9601	10	56	android	android	ADJ
crln-9601	10	57	devices	device	NOUN
crln-9601	10	58	.	.	PUNCT
crln-9601	11	1	posts	post	NOUN
crln-9601	11	2	are	be	AUX
crln-9601	11	3	referred	refer	VERB
crln-9601	11	4	to	to	ADP
crln-9601	11	5	as	as	ADP
crln-9601	11	6	yaks	yak	NOUN
crln-9601	11	7	,	,	PUNCT
crln-9601	11	8	and	and	CCONJ
crln-9601	11	9	users	user	NOUN
crln-9601	11	10	can	can	AUX
crln-9601	11	11	upvote	upvote	VERB
crln-9601	11	12	yaks	yak	NOUN
crln-9601	11	13	they	they	PRON
crln-9601	11	14	like	like	VERB
crln-9601	11	15	or	or	CCONJ
crln-9601	11	16	exchange	exchange	VERB
crln-9601	11	17	replies	reply	NOUN
crln-9601	11	18	with	with	ADP
crln-9601	11	19	the	the	DET
crln-9601	11	20	original	original	ADJ
crln-9601	11	21	poster	poster	NOUN
crln-9601	11	22	.	.	PUNCT
crln-9601	12	1	geofencing	geofencing	NOUN
crln-9601	12	2	restricts	restrict	VERB
crln-9601	12	3	the	the	DET
crln-9601	12	4	conversation	conversation	NOUN
crln-9601	12	5	to	to	ADP
crln-9601	12	6	a	a	DET
crln-9601	12	7	“	"	PUNCT
crln-9601	12	8	herd	herd	NOUN
crln-9601	12	9	”	"	PUNCT
crln-9601	12	10	of	of	ADP
crln-9601	12	11	users	user	NOUN
crln-9601	12	12	within	within	ADP
crln-9601	12	13	a	a	DET
crln-9601	12	14	1.5to	1.5to	NUM
crln-9601	12	15	10	10	NUM
crln-9601	12	16	-	-	PUNCT
crln-9601	12	17	mile	mile	NOUN
crln-9601	12	18	radius	radius	NOUN
crln-9601	12	19	.	.	PUNCT
crln-9601	13	1	yaks	yak	NOUN
crln-9601	13	2	that	that	PRON
crln-9601	13	3	are	be	AUX
crln-9601	13	4	deemed	deem	VERB
crln-9601	13	5	offensive	offensive	ADJ
crln-9601	13	6	,	,	PUNCT
crln-9601	13	7	unimportant	unimportant	ADJ
crln-9601	13	8	,	,	PUNCT
crln-9601	13	9	or	or	CCONJ
crln-9601	13	10	negative	negative	ADJ
crln-9601	13	11	can	can	AUX
crln-9601	13	12	be	be	AUX
crln-9601	13	13	removed	remove	VERB
crln-9601	13	14	from	from	ADP
crln-9601	13	15	the	the	DET
crln-9601	13	16	feed	feed	NOUN
crln-9601	13	17	permanently	permanently	ADV
crln-9601	13	18	with	with	ADP
crln-9601	13	19	downvotes	downvote	NOUN
crln-9601	13	20	from	from	ADP
crln-9601	13	21	five	five	NUM
crln-9601	13	22	users	user	NOUN
crln-9601	13	23	.	.	PUNCT
crln-9601	14	1	when	when	SCONJ
crln-9601	14	2	it	it	PRON
crln-9601	14	3	launched	launch	VERB
crln-9601	14	4	in	in	ADP
crln-9601	14	5	2013	2013	NUM
crln-9601	14	6	,	,	PUNCT
crln-9601	14	7	the	the	DET
crln-9601	14	8	app	app	NOUN
crln-9601	14	9	touted	tout	VERB
crln-9601	14	10	the	the	DET
crln-9601	14	11	anonymity	anonymity	NOUN
crln-9601	14	12	it	it	PRON
crln-9601	14	13	offered	offer	VERB
crln-9601	14	14	users	user	NOUN
crln-9601	14	15	.	.	PUNCT
crln-9601	15	1	but	but	CCONJ
crln-9601	15	2	like	like	ADP
crln-9601	15	3	juicycampus	juicycampus	NOUN
crln-9601	15	4	in	in	ADP
crln-9601	15	5	the	the	DET
crln-9601	15	6	late	late	ADJ
crln-9601	15	7	2000s	2000	NOUN
crln-9601	15	8	,	,	PUNCT
crln-9601	15	9	this	this	DET
crln-9601	15	10	elizabeth	elizabeth	ADJ
crln-9601	15	11	price	price	NOUN
crln-9601	15	12	is	be	AUX
crln-9601	15	13	business	business	NOUN
crln-9601	15	14	librarian	librarian	NOUN
crln-9601	15	15	and	and	CCONJ
crln-9601	15	16	assistant	assistant	NOUN
crln-9601	15	17	p	p	NOUN
crln-9601	15	18	ro	ro	X
crln-9601	16	1	fe	fe	PROPN
crln-9601	16	2	s	s	NOUN
crln-9601	16	3	s	s	NOUN
crln-9601	16	4	o	o	NOUN
crln-9601	16	5	r	r	NOUN
crln-9601	16	6	a	a	DET
crln-9601	16	7	t	t	NOUN
crln-9601	16	8	j	j	NOUN
crln-9601	16	9	a	a	X
crln-9601	16	10	m	m	NOUN
crln-9601	16	11	e	e	PROPN
crln-9601	16	12	s	s	NOUN
crln-9601	16	13	m	m	VERB
crln-9601	17	1	a	a	DET
crln-9601	17	2	d	d	NOUN
crln-9601	17	3	i	i	PRON
crln-9601	17	4	s	s	VERB
crln-9601	17	5	o	o	NOUN
crln-9601	18	1	n	n	ADP
crln-9601	18	2	u	u	PROPN
crln-9601	19	1	n	n	CCONJ
crln-9601	19	2	i	i	PRON
crln-9601	19	3	ve	ve	VERB
crln-9601	19	4	r	r	NOUN
crln-9601	19	5	s	s	X
crln-9601	19	6	i	i	PRON
crln-9601	19	7	t	t	PROPN
crln-9601	19	8	y	y	PROPN
crln-9601	19	9	,	,	PUNCT
crln-9601	19	10	e	e	PROPN
crln-9601	19	11	m	m	VERB
crln-9601	20	1	a	a	PRON
crln-9601	21	1	i	i	NOUN
crln-9601	21	2	l	l	NOUN
crln-9601	21	3	:	:	PUNCT
crln-9601	21	4	price2el@jmu.edu	price2el@jmu.edu	PROPN
crln-9601	21	5	,	,	PUNCT
crln-9601	21	6	and	and	CCONJ
crln-9601	21	7	rebecca	rebecca	PROPN
crln-9601	21	8	richardson	richardson	PROPN
crln-9601	21	9	is	be	AUX
crln-9601	21	10	research	research	NOUN
crln-9601	21	11	and	and	CCONJ
crln-9601	21	12	instruction	instruction	NOUN
crln-9601	21	13	librarian	librarian	NOUN
crln-9601	21	14	and	and	CCONJ
crln-9601	21	15	assistant	assistant	NOUN
crln-9601	21	16	professor	professor	NOUN
crln-9601	21	17	at	at	ADP
crln-9601	21	18	murray	murray	PROPN
crln-9601	21	19	state	state	PROPN
crln-9601	21	20	university	university	PROPN
crln-9601	21	21	,	,	PUNCT
crln-9601	21	22	email	email	NOUN
crln-9601	21	23	:	:	PUNCT
crln-9601	21	24	rrichardson5@	rrichardson5@	X
crln-9601	21	25	murraystate.edu	murraystate.edu	X
crln-9601	22	1	©	©	ADJ
crln-9601	22	2	2017	2017	NUM
crln-9601	22	3	elizabeth	elizabeth	PROPN
crln-9601	22	4	price	price	NOUN
crln-9601	22	5	and	and	CCONJ
crln-9601	22	6	rebecca	rebecca	NOUN
crln-9601	22	7	richardson	richardson	PROPN
crln-9601	22	8	acrl	acrl	ADV
crln-9601	22	9	techconnect	techconnect	VERB
crln-9601	22	10	january	january	PROPN
crln-9601	22	11	2017	2017	NUM
crln-9601	22	12	17	17	NUM
crln-9601	22	13	c&rl	c&rl	PROPN
crln-9601	22	14	news	news	NOUN
crln-9601	22	15	feature	feature	NOUN
crln-9601	22	16	opened	open	VERB
crln-9601	22	17	the	the	DET
crln-9601	22	18	door	door	NOUN
crln-9601	22	19	for	for	ADP
crln-9601	22	20	cyberbullying	cyberbullying	NOUN
crln-9601	22	21	and	and	CCONJ
crln-9601	22	22	cruelty	cruelty	NOUN
crln-9601	22	23	.	.	PUNCT
crln-9601	23	1	in	in	ADP
crln-9601	23	2	response	response	NOUN
crln-9601	23	3	,	,	PUNCT
crln-9601	23	4	yik	yik	PROPN
crln-9601	23	5	yak	yak	PROPN
crln-9601	23	6	focused	focus	VERB
crln-9601	23	7	its	its	PRON
crln-9601	23	8	target	target	NOUN
crln-9601	23	9	audience	audience	NOUN
crln-9601	23	10	to	to	ADP
crln-9601	23	11	users	user	NOUN
crln-9601	23	12	18	18	NUM
crln-9601	23	13	and	and	CCONJ
crln-9601	23	14	older	old	ADJ
crln-9601	23	15	and	and	CCONJ
crln-9601	23	16	disabled	disable	VERB
crln-9601	23	17	the	the	DET
crln-9601	23	18	app	app	NOUN
crln-9601	23	19	on	on	ADP
crln-9601	23	20	school	school	NOUN
crln-9601	23	21	campuses	campus	NOUN
crln-9601	23	22	below	below	ADP
crln-9601	23	23	the	the	DET
crln-9601	23	24	college	college	NOUN
crln-9601	23	25	level.6	level.6	PROPN
crln-9601	23	26	yik	yik	PROPN
crln-9601	23	27	yak	yak	PROPN
crln-9601	23	28	further	far	ADV
crln-9601	23	29	tries	try	VERB
crln-9601	23	30	to	to	PART
crln-9601	23	31	restrict	restrict	VERB
crln-9601	23	32	gossip	gossip	NOUN
crln-9601	23	33	by	by	ADP
crln-9601	23	34	banning	ban	VERB
crln-9601	23	35	posts	post	NOUN
crln-9601	23	36	that	that	PRON
crln-9601	23	37	contain	contain	VERB
crln-9601	23	38	personally	personally	ADV
crln-9601	23	39	identifiable	identifiable	ADJ
crln-9601	23	40	information	information	NOUN
crln-9601	23	41	such	such	ADJ
crln-9601	23	42	as	as	ADP
crln-9601	23	43	names	name	NOUN
crln-9601	23	44	,	,	PUNCT
crln-9601	23	45	phone	phone	NOUN
crln-9601	23	46	numbers	number	NOUN
crln-9601	23	47	,	,	PUNCT
crln-9601	23	48	or	or	CCONJ
crln-9601	23	49	social	social	ADJ
crln-9601	23	50	media	medium	NOUN
crln-9601	23	51	profiles	profile	NOUN
crln-9601	23	52	and	and	CCONJ
crln-9601	23	53	prompting	prompt	VERB
crln-9601	23	54	users	user	NOUN
crln-9601	23	55	to	to	PART
crln-9601	23	56	think	think	VERB
crln-9601	23	57	carefully	carefully	ADV
crln-9601	23	58	about	about	ADP
crln-9601	23	59	whether	whether	SCONJ
crln-9601	23	60	a	a	DET
crln-9601	23	61	“	"	PUNCT
crln-9601	23	62	yak	yak	NOUN
crln-9601	23	63	is	be	AUX
crln-9601	23	64	cool	cool	ADJ
crln-9601	23	65	to	to	PART
crln-9601	23	66	post	post	VERB
crln-9601	23	67	”	"	PUNCT
crln-9601	23	68	if	if	SCONJ
crln-9601	23	69	it	it	PRON
crln-9601	23	70	contains	contain	VERB
crln-9601	23	71	threatening	threaten	VERB
crln-9601	23	72	or	or	CCONJ
crln-9601	23	73	abusive	abusive	ADJ
crln-9601	23	74	language	language	NOUN
crln-9601	23	75	.	.	PUNCT
crln-9601	24	1	in	in	ADP
crln-9601	24	2	addition	addition	NOUN
crln-9601	24	3	to	to	ADP
crln-9601	24	4	selfpolicing	selfpolice	VERB
crln-9601	24	5	through	through	ADP
crln-9601	24	6	community	community	NOUN
crln-9601	24	7	downvoting	downvoting	NOUN
crln-9601	24	8	,	,	PUNCT
crln-9601	24	9	users	user	NOUN
crln-9601	24	10	can	can	AUX
crln-9601	24	11	flag	flag	VERB
crln-9601	24	12	posts	post	NOUN
crln-9601	24	13	as	as	ADP
crln-9601	24	14	abusive	abusive	ADJ
crln-9601	24	15	,	,	PUNCT
crln-9601	24	16	offensive	offensive	ADJ
crln-9601	24	17	,	,	PUNCT
crln-9601	24	18	or	or	CCONJ
crln-9601	24	19	sexually	sexually	ADV
crln-9601	24	20	explicit	explicit	ADJ
crln-9601	24	21	and	and	CCONJ
crln-9601	24	22	ban	ban	VERB
crln-9601	24	23	users	user	NOUN
crln-9601	24	24	who	who	PRON
crln-9601	24	25	are	be	AUX
crln-9601	24	26	repeat	repeat	NOUN
crln-9601	24	27	offenders	offender	NOUN
crln-9601	24	28	.	.	PUNCT
crln-9601	25	1	by	by	ADP
crln-9601	25	2	january	january	PROPN
crln-9601	25	3	2016	2016	NUM
crln-9601	25	4	,	,	PUNCT
crln-9601	25	5	yik	yik	PROPN
crln-9601	25	6	yak	yak	PROPN
crln-9601	25	7	had	have	AUX
crln-9601	25	8	spread	spread	VERB
crln-9601	25	9	to	to	ADP
crln-9601	25	10	more	more	ADJ
crln-9601	25	11	than	than	ADP
crln-9601	25	12	2,000	2,000	NUM
crln-9601	25	13	college	college	NOUN
crln-9601	25	14	campuses	campus	NOUN
crln-9601	25	15	in	in	ADP
crln-9601	25	16	the	the	DET
crln-9601	25	17	united	united	PROPN
crln-9601	25	18	states	states	PROPN
crln-9601	25	19	.	.	PUNCT
crln-9601	26	1	this	this	PRON
crln-9601	26	2	happened	happen	VERB
crln-9601	26	3	even	even	ADV
crln-9601	26	4	as	as	SCONJ
crln-9601	26	5	72	72	NUM
crln-9601	26	6	women	woman	NOUN
crln-9601	26	7	’s	’s	PART
crln-9601	26	8	and	and	CCONJ
crln-9601	26	9	civil	civil	ADJ
crln-9601	26	10	rights	right	NOUN
crln-9601	26	11	groups	group	NOUN
crln-9601	26	12	have	have	AUX
crln-9601	26	13	pressured	pressure	VERB
crln-9601	26	14	the	the	DET
crln-9601	26	15	federal	federal	ADJ
crln-9601	26	16	government	government	NOUN
crln-9601	26	17	to	to	PART
crln-9601	26	18	protect	protect	VERB
crln-9601	26	19	students	student	NOUN
crln-9601	26	20	from	from	ADP
crln-9601	26	21	online	online	ADJ
crln-9601	26	22	harassment	harassment	NOUN
crln-9601	26	23	through	through	ADP
crln-9601	26	24	yik	yik	PROPN
crln-9601	26	25	yak	yak	NOUN
crln-9601	26	26	and	and	CCONJ
crln-9601	26	27	similar	similar	ADJ
crln-9601	26	28	products.7	products.7	NOUN
crln-9601	26	29	recently	recently	ADV
crln-9601	26	30	integrated	integrate	VERB
crln-9601	26	31	yik	yik	PROPN
crln-9601	26	32	yak	yak	NOUN
crln-9601	26	33	features	feature	NOUN
crln-9601	26	34	have	have	AUX
crln-9601	26	35	reduced	reduce	VERB
crln-9601	26	36	the	the	DET
crln-9601	26	37	strict	strict	ADJ
crln-9601	26	38	anonymity	anonymity	NOUN
crln-9601	26	39	that	that	PRON
crln-9601	26	40	had	have	AUX
crln-9601	26	41	been	be	AUX
crln-9601	26	42	the	the	DET
crln-9601	26	43	app	app	PROPN
crln-9601	26	44	’s	’s	PART
crln-9601	26	45	trademark	trademark	NOUN
crln-9601	26	46	,	,	PUNCT
crln-9601	26	47	enabling	enable	VERB
crln-9601	26	48	users	user	NOUN
crln-9601	26	49	to	to	PART
crln-9601	26	50	post	post	VERB
crln-9601	26	51	under	under	ADP
crln-9601	26	52	self	self	NOUN
crln-9601	26	53	-	-	PUNCT
crln-9601	26	54	selected	select	VERB
crln-9601	26	55	handles	handle	NOUN
crln-9601	26	56	and	and	CCONJ
crln-9601	26	57	to	to	PART
crln-9601	26	58	enter	enter	VERB
crln-9601	26	59	private	private	ADJ
crln-9601	26	60	chats	chat	NOUN
crln-9601	26	61	with	with	ADP
crln-9601	26	62	others	other	NOUN
crln-9601	26	63	.	.	PUNCT
crln-9601	27	1	however	however	ADV
crln-9601	27	2	,	,	PUNCT
crln-9601	27	3	posting	post	VERB
crln-9601	27	4	or	or	CCONJ
crln-9601	27	5	replying	reply	VERB
crln-9601	27	6	entirely	entirely	ADV
crln-9601	27	7	anonymously	anonymously	ADV
crln-9601	27	8	is	be	AUX
crln-9601	27	9	still	still	ADV
crln-9601	27	10	an	an	DET
crln-9601	27	11	option	option	NOUN
crln-9601	27	12	for	for	ADP
crln-9601	27	13	those	those	PRON
crln-9601	27	14	who	who	PRON
crln-9601	27	15	prefer	prefer	VERB
crln-9601	27	16	it	it	PRON
crln-9601	27	17	.	.	PUNCT
crln-9601	28	1	what	what	PRON
crln-9601	28	2	we	we	PRON
crln-9601	28	3	learned	learn	VERB
crln-9601	28	4	we	we	PRON
crln-9601	28	5	began	begin	VERB
crln-9601	28	6	systematically	systematically	ADV
crln-9601	28	7	capturing	capture	VERB
crln-9601	28	8	any	any	DET
crln-9601	28	9	mention	mention	NOUN
crln-9601	28	10	of	of	ADP
crln-9601	28	11	waterfield	waterfield	PROPN
crln-9601	28	12	(	(	PUNCT
crln-9601	28	13	our	our	PRON
crln-9601	28	14	main	main	ADJ
crln-9601	28	15	library	library	NOUN
crln-9601	28	16	)	)	PUNCT
crln-9601	28	17	,	,	PUNCT
crln-9601	28	18	pogue	pogue	PROPN
crln-9601	28	19	(	(	PUNCT
crln-9601	28	20	msu	msu	PROPN
crln-9601	28	21	’s	’s	PART
crln-9601	28	22	special	special	ADJ
crln-9601	28	23	collections	collection	NOUN
crln-9601	28	24	library	library	NOUN
crln-9601	28	25	)	)	PUNCT
crln-9601	28	26	,	,	PUNCT
crln-9601	28	27	or	or	CCONJ
crln-9601	28	28	the	the	DET
crln-9601	28	29	word	word	NOUN
crln-9601	28	30	library	library	PROPN
crln-9601	28	31	,	,	PUNCT
crln-9601	28	32	on	on	ADP
crln-9601	28	33	the	the	DET
crln-9601	28	34	local	local	ADJ
crln-9601	28	35	yik	yik	PROPN
crln-9601	28	36	yak	yak	NOUN
crln-9601	28	37	feed	feed	NOUN
crln-9601	28	38	during	during	ADP
crln-9601	28	39	a	a	DET
crln-9601	28	40	six	six	NUM
crln-9601	28	41	-	-	PUNCT
crln-9601	28	42	month	month	NOUN
crln-9601	28	43	period	period	NOUN
crln-9601	28	44	from	from	ADP
crln-9601	28	45	november	november	PROPN
crln-9601	28	46	1	1	NUM
crln-9601	28	47	,	,	PUNCT
crln-9601	28	48	2015	2015	NUM
crln-9601	28	49	,	,	PUNCT
crln-9601	28	50	through	through	ADP
crln-9601	28	51	may	may	PROPN
crln-9601	28	52	15	15	NUM
crln-9601	28	53	,	,	PUNCT
crln-9601	28	54	2016	2016	NUM
crln-9601	28	55	.	.	PUNCT
crln-9601	29	1	there	there	PRON
crln-9601	29	2	is	be	VERB
crln-9601	29	3	no	no	DET
crln-9601	29	4	way	way	NOUN
crln-9601	29	5	to	to	ADP
crln-9601	29	6	archive	archive	VERB
crln-9601	29	7	yak	yak	NOUN
crln-9601	29	8	transcripts	transcript	NOUN
crln-9601	29	9	as	as	ADP
crln-9601	29	10	text	text	NOUN
crln-9601	29	11	,	,	PUNCT
crln-9601	29	12	so	so	SCONJ
crln-9601	29	13	screenshots	screenshot	NOUN
crln-9601	29	14	were	be	AUX
crln-9601	29	15	captured	capture	VERB
crln-9601	29	16	on	on	ADP
crln-9601	29	17	iphones	iphone	NOUN
crln-9601	29	18	and	and	CCONJ
crln-9601	29	19	then	then	ADV
crln-9601	29	20	typed	type	VERB
crln-9601	29	21	into	into	ADP
crln-9601	29	22	an	an	DET
crln-9601	29	23	excel	excel	ADJ
crln-9601	29	24	spreadsheet	spreadsheet	NOUN
crln-9601	29	25	.	.	PUNCT
crln-9601	30	1	it	it	PRON
crln-9601	30	2	is	be	AUX
crln-9601	30	3	impossible	impossible	ADJ
crln-9601	30	4	to	to	PART
crln-9601	30	5	say	say	VERB
crln-9601	30	6	whether	whether	SCONJ
crln-9601	30	7	this	this	PRON
crln-9601	30	8	was	be	AUX
crln-9601	30	9	every	every	DET
crln-9601	30	10	library	library	NOUN
crln-9601	30	11	yak	yak	NOUN
crln-9601	30	12	during	during	ADP
crln-9601	30	13	the	the	DET
crln-9601	30	14	time	time	NOUN
crln-9601	30	15	period	period	NOUN
crln-9601	30	16	because	because	SCONJ
crln-9601	30	17	yaks	yak	NOUN
crln-9601	30	18	could	could	AUX
crln-9601	30	19	have	have	AUX
crln-9601	30	20	been	be	AUX
crln-9601	30	21	downvoted	downvote	VERB
crln-9601	30	22	or	or	CCONJ
crln-9601	30	23	fallen	fall	VERB
crln-9601	30	24	off	off	ADP
crln-9601	30	25	the	the	DET
crln-9601	30	26	main	main	ADJ
crln-9601	30	27	feed	feed	NOUN
crln-9601	30	28	in	in	ADP
crln-9601	30	29	between	between	ADP
crln-9601	30	30	the	the	DET
crln-9601	30	31	times	time	NOUN
crln-9601	30	32	we	we	PRON
crln-9601	30	33	checked	check	VERB
crln-9601	30	34	the	the	DET
crln-9601	30	35	app	app	NOUN
crln-9601	30	36	each	each	DET
crln-9601	30	37	day	day	NOUN
crln-9601	30	38	(	(	PUNCT
crln-9601	30	39	morning	morning	NOUN
crln-9601	30	40	,	,	PUNCT
crln-9601	30	41	afternoon	afternoon	NOUN
crln-9601	30	42	,	,	PUNCT
crln-9601	30	43	evening	evening	NOUN
crln-9601	30	44	,	,	PUNCT
crln-9601	30	45	and	and	CCONJ
crln-9601	30	46	night	night	NOUN
crln-9601	30	47	)	)	PUNCT
crln-9601	30	48	.	.	PUNCT
crln-9601	31	1	in	in	ADP
crln-9601	31	2	total	total	NOUN
crln-9601	31	3	,	,	PUNCT
crln-9601	31	4	we	we	PRON
crln-9601	31	5	collected	collect	VERB
crln-9601	31	6	51	51	NUM
crln-9601	31	7	questions	question	NOUN
crln-9601	31	8	about	about	ADP
crln-9601	31	9	library	library	NOUN
crln-9601	31	10	services	service	NOUN
crln-9601	31	11	asked	ask	VERB
crln-9601	31	12	on	on	ADP
crln-9601	31	13	yik	yik	PROPN
crln-9601	31	14	yak	yak	NOUN
crln-9601	31	15	,	,	PUNCT
crln-9601	31	16	and	and	CCONJ
crln-9601	31	17	67	67	NUM
crln-9601	31	18	posts	post	NOUN
crln-9601	31	19	that	that	PRON
crln-9601	31	20	provided	provide	VERB
crln-9601	31	21	feedback	feedback	NOUN
crln-9601	31	22	about	about	ADP
crln-9601	31	23	students	student	NOUN
crln-9601	31	24	’	’	PART
crln-9601	31	25	library	library	NOUN
crln-9601	31	26	experience	experience	NOUN
crln-9601	31	27	(	(	PUNCT
crln-9601	31	28	either	either	CCONJ
crln-9601	31	29	compliment	compliment	ADJ
crln-9601	31	30	or	or	CCONJ
crln-9601	31	31	complaint	complaint	NOUN
crln-9601	31	32	)	)	PUNCT
crln-9601	31	33	.	.	PUNCT
crln-9601	32	1	three	three	NUM
crln-9601	32	2	librarians	librarians	PROPN
crln-9601	32	3	then	then	ADV
crln-9601	32	4	coded	code	VERB
crln-9601	32	5	each	each	DET
crln-9601	32	6	yak	yak	NOUN
crln-9601	32	7	in	in	ADP
crln-9601	32	8	the	the	DET
crln-9601	32	9	feedback	feedback	NOUN
crln-9601	32	10	category	category	NOUN
crln-9601	32	11	as	as	ADP
crln-9601	32	12	being	be	AUX
crln-9601	32	13	positive	positive	ADJ
crln-9601	32	14	,	,	PUNCT
crln-9601	32	15	negative	negative	ADJ
crln-9601	32	16	,	,	PUNCT
crln-9601	32	17	or	or	CCONJ
crln-9601	32	18	neutral	neutral	ADJ
crln-9601	32	19	.	.	PUNCT
crln-9601	33	1	overwhelmingly	overwhelmingly	ADV
crln-9601	33	2	,	,	PUNCT
crln-9601	33	3	the	the	DET
crln-9601	33	4	comments	comment	NOUN
crln-9601	33	5	that	that	PRON
crln-9601	33	6	were	be	AUX
crln-9601	33	7	posted	post	VERB
crln-9601	33	8	were	be	AUX
crln-9601	33	9	viewed	view	VERB
crln-9601	33	10	as	as	ADP
crln-9601	33	11	negative	negative	ADJ
crln-9601	33	12	(	(	PUNCT
crln-9601	33	13	85	85	NUM
crln-9601	33	14	%	%	NOUN
crln-9601	33	15	)	)	PUNCT
crln-9601	33	16	.	.	PUNCT
crln-9601	34	1	the	the	DET
crln-9601	34	2	complaints	complaint	NOUN
crln-9601	34	3	mostly	mostly	ADV
crln-9601	34	4	confirmed	confirm	VERB
crln-9601	34	5	problems	problem	NOUN
crln-9601	34	6	that	that	PRON
crln-9601	34	7	we	we	PRON
crln-9601	34	8	already	already	ADV
crln-9601	34	9	had	have	AUX
crln-9601	34	10	identified	identify	VERB
crln-9601	34	11	and	and	CCONJ
crln-9601	34	12	were	be	AUX
crln-9601	34	13	related	relate	VERB
crln-9601	34	14	to	to	ADP
crln-9601	34	15	our	our	PRON
crln-9601	34	16	main	main	ADJ
crln-9601	34	17	building	building	NOUN
crln-9601	34	18	,	,	PUNCT
crln-9601	34	19	which	which	PRON
crln-9601	34	20	was	be	AUX
crln-9601	34	21	a	a	DET
crln-9601	34	22	student	student	NOUN
crln-9601	34	23	center	center	NOUN
crln-9601	34	24	before	before	ADP
crln-9601	34	25	being	be	AUX
crln-9601	34	26	converted	convert	VERB
crln-9601	34	27	to	to	ADP
crln-9601	34	28	a	a	DET
crln-9601	34	29	library	library	NOUN
crln-9601	34	30	in	in	ADP
crln-9601	34	31	the	the	DET
crln-9601	34	32	late	late	ADJ
crln-9601	34	33	1970s	1970	NOUN
crln-9601	34	34	.	.	PUNCT
crln-9601	35	1	students	student	NOUN
crln-9601	35	2	voiced	voice	VERB
crln-9601	35	3	their	their	PRON
crln-9601	35	4	frustrations	frustration	NOUN
crln-9601	35	5	about	about	ADP
crln-9601	35	6	classmates	classmate	NOUN
crln-9601	35	7	who	who	PRON
crln-9601	35	8	did	do	AUX
crln-9601	35	9	not	not	PART
crln-9601	35	10	respect	respect	VERB
crln-9601	35	11	noise	noise	NOUN
crln-9601	35	12	zones	zone	NOUN
crln-9601	35	13	(	(	PUNCT
crln-9601	35	14	15	15	NUM
crln-9601	35	15	%	%	NOUN
crln-9601	35	16	)	)	PUNCT
crln-9601	35	17	,	,	PUNCT
crln-9601	35	18	the	the	DET
crln-9601	35	19	lack	lack	NOUN
crln-9601	35	20	of	of	ADP
crln-9601	35	21	computers	computer	NOUN
crln-9601	35	22	,	,	PUNCT
crln-9601	35	23	tables	table	NOUN
crln-9601	35	24	,	,	PUNCT
crln-9601	35	25	and	and	CCONJ
crln-9601	35	26	electrical	electrical	ADJ
crln-9601	35	27	outlets	outlet	NOUN
crln-9601	35	28	(	(	PUNCT
crln-9601	35	29	14	14	NUM
crln-9601	35	30	%	%	NOUN
crln-9601	35	31	)	)	PUNCT
crln-9601	35	32	,	,	PUNCT
crln-9601	35	33	fluctuations	fluctuation	NOUN
crln-9601	35	34	in	in	ADP
crln-9601	35	35	the	the	DET
crln-9601	35	36	building	building	NOUN
crln-9601	35	37	temperature	temperature	NOUN
crln-9601	35	38	(	(	PUNCT
crln-9601	35	39	13	13	NUM
crln-9601	35	40	%	%	NOUN
crln-9601	35	41	)	)	PUNCT
crln-9601	35	42	,	,	PUNCT
crln-9601	35	43	the	the	DET
crln-9601	35	44	state	state	NOUN
crln-9601	35	45	of	of	ADP
crln-9601	35	46	the	the	DET
crln-9601	35	47	library	library	NOUN
crln-9601	35	48	bathrooms	bathroom	NOUN
crln-9601	35	49	(	(	PUNCT
crln-9601	35	50	5	5	NUM
crln-9601	35	51	%	%	NOUN
crln-9601	35	52	)	)	PUNCT
crln-9601	35	53	,	,	PUNCT
crln-9601	35	54	and	and	CCONJ
crln-9601	35	55	even	even	ADV
crln-9601	35	56	how	how	SCONJ
crln-9601	35	57	the	the	DET
crln-9601	35	58	library	library	NOUN
crln-9601	35	59	smelled	smell	VERB
crln-9601	35	60	(	(	PUNCT
crln-9601	35	61	4	4	NUM
crln-9601	35	62	%	%	NOUN
crln-9601	35	63	)	)	PUNCT
crln-9601	35	64	.	.	PUNCT
crln-9601	36	1	the	the	DET
crln-9601	36	2	most	most	ADV
crln-9601	36	3	frequently	frequently	ADV
crln-9601	36	4	asked	ask	VERB
crln-9601	36	5	questions	question	NOUN
crln-9601	36	6	were	be	AUX
crln-9601	36	7	about	about	ADP
crln-9601	36	8	waterfield	waterfield	PROPN
crln-9601	36	9	library	library	NOUN
crln-9601	36	10	hours	hour	NOUN
crln-9601	36	11	(	(	PUNCT
crln-9601	36	12	16	16	NUM
crln-9601	36	13	%	%	NOUN
crln-9601	36	14	)	)	PUNCT
crln-9601	36	15	and	and	CCONJ
crln-9601	36	16	how	how	SCONJ
crln-9601	36	17	they	they	PRON
crln-9601	36	18	could	could	AUX
crln-9601	36	19	use	use	VERB
crln-9601	36	20	the	the	DET
crln-9601	36	21	copiers	copier	NOUN
crln-9601	36	22	,	,	PUNCT
crln-9601	36	23	printers	printer	NOUN
crln-9601	36	24	,	,	PUNCT
crln-9601	36	25	and	and	CCONJ
crln-9601	36	26	scanners	scanner	NOUN
crln-9601	36	27	in	in	ADP
crln-9601	36	28	our	our	PRON
crln-9601	36	29	main	main	ADJ
crln-9601	36	30	computer	computer	NOUN
crln-9601	36	31	lab	lab	NOUN
crln-9601	36	32	(	(	PUNCT
crln-9601	36	33	9	9	NUM
crln-9601	36	34	%	%	NOUN
crln-9601	36	35	)	)	PUNCT
crln-9601	36	36	.	.	PUNCT
crln-9601	37	1	takeaways	takeaway	NOUN
crln-9601	37	2	that	that	PRON
crln-9601	37	3	can	can	AUX
crln-9601	37	4	be	be	AUX
crln-9601	37	5	parsed	parse	VERB
crln-9601	37	6	from	from	ADP
crln-9601	37	7	the	the	DET
crln-9601	37	8	yaks	yak	NOUN
crln-9601	37	9	include	include	VERB
crln-9601	37	10	:	:	PUNCT
crln-9601	37	11	•	•	VERB
crln-9601	37	12	daily	daily	ADJ
crln-9601	37	13	hours	hour	NOUN
crln-9601	37	14	were	be	AUX
crln-9601	37	15	not	not	PART
crln-9601	37	16	immediately	immediately	ADV
crln-9601	37	17	identifiable	identifiable	ADJ
crln-9601	37	18	to	to	ADP
crln-9601	37	19	users	user	NOUN
crln-9601	37	20	on	on	ADP
crln-9601	37	21	the	the	DET
crln-9601	37	22	library	library	NOUN
crln-9601	37	23	website	website	NOUN
crln-9601	37	24	.	.	PUNCT
crln-9601	38	1	the	the	DET
crln-9601	38	2	hours	hour	NOUN
crln-9601	38	3	also	also	ADV
crln-9601	38	4	were	be	AUX
crln-9601	38	5	not	not	PART
crln-9601	38	6	properly	properly	ADV
crln-9601	38	7	displaying	display	VERB
crln-9601	38	8	when	when	SCONJ
crln-9601	38	9	searched	search	VERB
crln-9601	38	10	in	in	ADP
crln-9601	38	11	google	google	PROPN
crln-9601	38	12	during	during	ADP
crln-9601	38	13	the	the	DET
crln-9601	38	14	spring	spring	NOUN
crln-9601	38	15	2016	2016	NUM
crln-9601	38	16	semester	semester	NOUN
crln-9601	38	17	,	,	PUNCT
crln-9601	38	18	a	a	DET
crln-9601	38	19	situation	situation	NOUN
crln-9601	38	20	we	we	PRON
crln-9601	38	21	have	have	AUX
crln-9601	38	22	since	since	SCONJ
crln-9601	38	23	fixed	fix	VERB
crln-9601	38	24	.	.	PUNCT
crln-9601	39	1	•	•	ADJ
crln-9601	39	2	signage	signage	NOUN
crln-9601	39	3	could	could	AUX
crln-9601	39	4	be	be	AUX
crln-9601	39	5	improved	improve	VERB
crln-9601	39	6	for	for	ADP
crln-9601	39	7	the	the	DET
crln-9601	39	8	location	location	NOUN
crln-9601	39	9	of	of	ADP
crln-9601	39	10	the	the	DET
crln-9601	39	11	bathrooms	bathroom	NOUN
crln-9601	39	12	and	and	CCONJ
crln-9601	39	13	the	the	DET
crln-9601	39	14	copy	copy	NOUN
crln-9601	39	15	machines	machine	NOUN
crln-9601	39	16	.	.	PUNCT
crln-9601	40	1	the	the	DET
crln-9601	40	2	copy	copy	NOUN
crln-9601	40	3	machines	machine	NOUN
crln-9601	40	4	might	might	AUX
crln-9601	40	5	benefit	benefit	VERB
crln-9601	40	6	from	from	ADP
crln-9601	40	7	directions	direction	NOUN
crln-9601	40	8	similar	similar	ADJ
crln-9601	40	9	to	to	ADP
crln-9601	40	10	those	those	PRON
crln-9601	40	11	currently	currently	ADV
crln-9601	40	12	on	on	ADP
crln-9601	40	13	the	the	DET
crln-9601	40	14	scanners	scanner	NOUN
crln-9601	40	15	as	as	SCONJ
crln-9601	40	16	generation	generation	NOUN
crln-9601	40	17	z	z	NOUN
crln-9601	40	18	students	student	NOUN
crln-9601	40	19	become	become	VERB
crln-9601	40	20	less	less	ADV
crln-9601	40	21	familiar	familiar	ADJ
crln-9601	40	22	with	with	ADP
crln-9601	40	23	this	this	DET
crln-9601	40	24	technology	technology	NOUN
crln-9601	40	25	.	.	PUNCT
crln-9601	41	1	•	•	VERB
crln-9601	41	2	more	more	ADJ
crln-9601	41	3	computers	computer	NOUN
crln-9601	41	4	would	would	AUX
crln-9601	41	5	be	be	AUX
crln-9601	41	6	beneficial	beneficial	ADJ
crln-9601	41	7	,	,	PUNCT
crln-9601	41	8	and	and	CCONJ
crln-9601	41	9	we	we	PRON
crln-9601	41	10	might	might	AUX
crln-9601	41	11	want	want	VERB
crln-9601	41	12	to	to	PART
crln-9601	41	13	explore	explore	VERB
crln-9601	41	14	policies	policy	NOUN
crln-9601	41	15	about	about	ADP
crln-9601	41	16	the	the	DET
crln-9601	41	17	type	type	NOUN
crln-9601	41	18	of	of	ADP
crln-9601	41	19	computer	computer	NOUN
crln-9601	41	20	usage	usage	NOUN
crln-9601	41	21	permitted	permit	VERB
crln-9601	41	22	during	during	ADP
crln-9601	41	23	peak	peak	NOUN
crln-9601	41	24	times	time	NOUN
crln-9601	41	25	in	in	ADP
crln-9601	41	26	the	the	DET
crln-9601	41	27	semester	semester	NOUN
crln-9601	41	28	.	.	PUNCT
crln-9601	42	1	another	another	DET
crln-9601	42	2	alternative	alternative	NOUN
crln-9601	42	3	might	might	AUX
crln-9601	42	4	be	be	AUX
crln-9601	42	5	creating	create	VERB
crln-9601	42	6	additional	additional	ADJ
crln-9601	42	7	stand	stand	NOUN
crln-9601	42	8	-	-	PUNCT
crln-9601	42	9	up	up	NOUN
crln-9601	42	10	,	,	PUNCT
crln-9601	42	11	15	15	NUM
crln-9601	42	12	-	-	PUNCT
crln-9601	42	13	minute	minute	NOUN
crln-9601	42	14	work	work	NOUN
crln-9601	42	15	stations	station	NOUN
crln-9601	42	16	to	to	PART
crln-9601	42	17	allow	allow	VERB
crln-9601	42	18	students	student	NOUN
crln-9601	42	19	to	to	PART
crln-9601	42	20	print	print	VERB
crln-9601	42	21	quickly	quickly	ADV
crln-9601	42	22	when	when	SCONJ
crln-9601	42	23	they	they	PRON
crln-9601	42	24	are	be	AUX
crln-9601	42	25	short	short	ADJ
crln-9601	42	26	on	on	ADP
crln-9601	42	27	time	time	NOUN
crln-9601	42	28	.	.	PUNCT
crln-9601	43	1	•	•	INTJ
crln-9601	43	2	students	student	NOUN
crln-9601	43	3	like	like	ADP
crln-9601	43	4	the	the	DET
crln-9601	43	5	different	different	ADJ
crln-9601	43	6	noise	noise	NOUN
crln-9601	43	7	zones	zone	NOUN
crln-9601	43	8	and	and	CCONJ
crln-9601	43	9	are	be	AUX
crln-9601	43	10	fierce	fierce	ADJ
crln-9601	43	11	about	about	ADP
crln-9601	43	12	enforcing	enforce	VERB
crln-9601	43	13	the	the	DET
crln-9601	43	14	quiet	quiet	ADJ
crln-9601	43	15	areas	area	NOUN
crln-9601	43	16	,	,	PUNCT
crln-9601	43	17	but	but	CCONJ
crln-9601	43	18	perhaps	perhaps	ADV
crln-9601	43	19	they	they	PRON
crln-9601	43	20	could	could	AUX
crln-9601	43	21	use	use	VERB
crln-9601	43	22	a	a	DET
crln-9601	43	23	little	little	ADJ
crln-9601	43	24	more	more	ADJ
crln-9601	43	25	help	help	NOUN
crln-9601	43	26	from	from	ADP
crln-9601	43	27	staff	staff	NOUN
crln-9601	43	28	in	in	ADP
crln-9601	43	29	this	this	DET
crln-9601	43	30	ongoing	ongoing	ADJ
crln-9601	43	31	c&rl	c&rl	PROPN
crln-9601	43	32	news	news	PROPN
crln-9601	43	33	january	january	PROPN
crln-9601	43	34	2017	2017	NUM
crln-9601	43	35	18	18	NUM
crln-9601	43	36	battle	battle	NOUN
crln-9601	43	37	.	.	PUNCT
crln-9601	44	1	more	more	ADJ
crln-9601	44	2	computers	computer	NOUN
crln-9601	44	3	in	in	ADP
crln-9601	44	4	areas	area	NOUN
crln-9601	44	5	that	that	PRON
crln-9601	44	6	are	be	AUX
crln-9601	44	7	considered	consider	VERB
crln-9601	44	8	quiet	quiet	ADJ
crln-9601	44	9	zones	zone	NOUN
crln-9601	44	10	would	would	AUX
crln-9601	44	11	be	be	AUX
crln-9601	44	12	welcome	welcome	ADJ
crln-9601	44	13	.	.	PUNCT
crln-9601	45	1	•	•	VERB
crln-9601	45	2	the	the	DET
crln-9601	45	3	appropriateness	appropriateness	NOUN
crln-9601	45	4	of	of	ADP
crln-9601	45	5	napping	nap	VERB
crln-9601	45	6	in	in	ADP
crln-9601	45	7	public	public	ADJ
crln-9601	45	8	is	be	AUX
crln-9601	45	9	a	a	DET
crln-9601	45	10	surprisingly	surprisingly	ADV
crln-9601	45	11	divisive	divisive	ADJ
crln-9601	45	12	issue	issue	NOUN
crln-9601	45	13	among	among	ADP
crln-9601	45	14	students	student	NOUN
crln-9601	45	15	.	.	PUNCT
crln-9601	46	1	perhaps	perhaps	ADV
crln-9601	46	2	we	we	PRON
crln-9601	46	3	should	should	AUX
crln-9601	46	4	follow	follow	VERB
crln-9601	46	5	the	the	DET
crln-9601	46	6	lead	lead	NOUN
crln-9601	46	7	of	of	ADP
crln-9601	46	8	other	other	ADJ
crln-9601	46	9	libraries	library	NOUN
crln-9601	46	10	and	and	CCONJ
crln-9601	46	11	install	install	VERB
crln-9601	46	12	nap	nap	NOUN
crln-9601	46	13	pods.8	pods.8	PROPN
crln-9601	46	14	in	in	ADV
crln-9601	46	15	all	all	PRON
crln-9601	46	16	,	,	PUNCT
crln-9601	46	17	these	these	DET
crln-9601	46	18	topics	topic	NOUN
crln-9601	46	19	might	might	AUX
crln-9601	46	20	be	be	AUX
crln-9601	46	21	worth	worth	ADJ
crln-9601	46	22	discussing	discuss	VERB
crln-9601	46	23	as	as	ADP
crln-9601	46	24	part	part	NOUN
crln-9601	46	25	of	of	ADP
crln-9601	46	26	the	the	DET
crln-9601	46	27	user	user	NOUN
crln-9601	46	28	experience	experience	NOUN
crln-9601	46	29	and	and	CCONJ
crln-9601	46	30	institutional	institutional	ADJ
crln-9601	46	31	planning	planning	NOUN
crln-9601	46	32	priorities	priority	NOUN
crln-9601	46	33	.	.	PUNCT
crln-9601	47	1	we	we	PRON
crln-9601	47	2	know	know	VERB
crln-9601	47	3	that	that	SCONJ
crln-9601	47	4	we	we	PRON
crln-9601	47	5	have	have	VERB
crln-9601	47	6	too	too	ADV
crln-9601	47	7	few	few	ADJ
crln-9601	47	8	seats	seat	NOUN
crln-9601	47	9	,	,	PUNCT
crln-9601	47	10	study	study	NOUN
crln-9601	47	11	rooms	room	NOUN
crln-9601	47	12	,	,	PUNCT
crln-9601	47	13	and	and	CCONJ
crln-9601	47	14	even	even	ADV
crln-9601	47	15	computers	computer	NOUN
crln-9601	47	16	.	.	PUNCT
crln-9601	48	1	the	the	DET
crln-9601	48	2	electrical	electrical	ADJ
crln-9601	48	3	limitations	limitation	NOUN
crln-9601	48	4	of	of	ADP
crln-9601	48	5	our	our	PRON
crln-9601	48	6	current	current	ADJ
crln-9601	48	7	building	building	NOUN
crln-9601	48	8	s	s	NOUN
crln-9601	48	9	e	e	NOUN
crln-9601	48	10	v	v	X
crln-9601	48	11	e	e	PROPN
crln-9601	48	12	r	r	NOUN
crln-9601	48	13	e	e	X
crln-9601	48	14	l	l	X
crln-9601	48	15	y	y	PROPN
crln-9601	48	16	c	c	PROPN
crln-9601	48	17	o	o	NOUN
crln-9601	48	18	n	n	ADP
crln-9601	48	19	s	s	NOUN
crln-9601	48	20	t	t	NOUN
crln-9601	48	21	r	r	NOUN
crln-9601	48	22	a	a	PRON
crln-9601	48	23	i	i	NOUN
crln-9601	48	24	n	n	NOUN
crln-9601	48	25	o	o	PROPN
crln-9601	48	26	u	u	NOUN
crln-9601	48	27	r	r	NOUN
crln-9601	48	28	e	e	PROPN
crln-9601	48	29	f	f	PROPN
crln-9601	48	30	forts	fort	NOUN
crln-9601	48	31	to	to	PART
crln-9601	48	32	increase	increase	VERB
crln-9601	48	33	the	the	DET
crln-9601	48	34	number	number	NOUN
crln-9601	48	35	of	of	ADP
crln-9601	48	36	outlets	outlet	NOUN
crln-9601	48	37	,	,	PUNCT
crln-9601	48	38	although	although	SCONJ
crln-9601	48	39	we	we	PRON
crln-9601	48	40	had	have	AUX
crln-9601	48	41	already	already	ADV
crln-9601	48	42	attempted	attempt	VERB
crln-9601	48	43	to	to	PART
crln-9601	48	44	remedy	remedy	VERB
crln-9601	48	45	this	this	PRON
crln-9601	48	46	during	during	ADP
crln-9601	48	47	a	a	DET
crln-9601	48	48	remodeling	remodeling	NOUN
crln-9601	48	49	project	project	NOUN
crln-9601	48	50	in	in	ADP
crln-9601	48	51	summer	summer	NOUN
crln-9601	48	52	2014	2014	NUM
crln-9601	48	53	that	that	PRON
crln-9601	48	54	added	add	VERB
crln-9601	48	55	chairs	chair	NOUN
crln-9601	48	56	with	with	ADP
crln-9601	48	57	outlets	outlet	NOUN
crln-9601	48	58	and	and	CCONJ
crln-9601	48	59	usb	usb	NOUN
crln-9601	48	60	sites	site	NOUN
crln-9601	48	61	.	.	PUNCT
crln-9601	49	1	the	the	DET
crln-9601	49	2	bathrooms	bathroom	NOUN
crln-9601	49	3	on	on	ADP
crln-9601	49	4	all	all	DET
crln-9601	49	5	three	three	NUM
crln-9601	49	6	floors	floor	NOUN
crln-9601	49	7	of	of	ADP
crln-9601	49	8	the	the	DET
crln-9601	49	9	library	library	NOUN
crln-9601	49	10	w	w	PROPN
crln-9601	49	11	e	e	PROPN
crln-9601	49	12	r	r	NOUN
crln-9601	49	13	e	e	NOUN
crln-9601	49	14	r	r	NOUN
crln-9601	49	15	e	e	NOUN
crln-9601	49	16	m	m	NOUN
crln-9601	49	17	o	o	NOUN
crln-9601	49	18	d	d	NOUN
crln-9601	50	1	e	e	X
crln-9601	51	1	l	l	X
crln-9601	51	2	e	e	PROPN
crln-9601	51	3	d	d	PROPN
crln-9601	52	1	i	i	PRON
crln-9601	52	2	n	n	ADV
crln-9601	52	3	fall	fall	VERB
crln-9601	52	4	2015	2015	NUM
crln-9601	52	5	.	.	PUNCT
crln-9601	53	1	overall	overall	ADV
crln-9601	53	2	,	,	PUNCT
crln-9601	53	3	the	the	DET
crln-9601	53	4	complaints	complaint	NOUN
crln-9601	53	5	show	show	VERB
crln-9601	53	6	that	that	SCONJ
crln-9601	53	7	we	we	PRON
crln-9601	53	8	have	have	VERB
crln-9601	53	9	an	an	DET
crln-9601	53	10	aging	age	VERB
crln-9601	53	11	building	building	NOUN
crln-9601	53	12	that	that	PRON
crln-9601	53	13	does	do	AUX
crln-9601	53	14	not	not	PART
crln-9601	53	15	meet	meet	VERB
crln-9601	53	16	all	all	PRON
crln-9601	53	17	of	of	ADP
crln-9601	53	18	the	the	DET
crln-9601	53	19	needs	need	NOUN
crln-9601	53	20	of	of	ADP
crln-9601	53	21	modern	modern	ADJ
crln-9601	53	22	students	student	NOUN
crln-9601	53	23	.	.	PUNCT
crln-9601	54	1	a	a	DET
crln-9601	54	2	capital	capital	NOUN
crln-9601	54	3	project	project	NOUN
crln-9601	54	4	to	to	PART
crln-9601	54	5	build	build	VERB
crln-9601	54	6	a	a	DET
crln-9601	54	7	new	new	ADJ
crln-9601	54	8	main	main	ADJ
crln-9601	54	9	library	library	NOUN
crln-9601	54	10	at	at	ADP
crln-9601	54	11	msu	msu	NOUN
crln-9601	54	12	has	have	AUX
crln-9601	54	13	been	be	AUX
crln-9601	54	14	tabled	table	VERB
crln-9601	54	15	in	in	ADP
crln-9601	54	16	favor	favor	NOUN
crln-9601	54	17	of	of	ADP
crln-9601	54	18	renovating	renovate	VERB
crln-9601	54	19	and	and	CCONJ
crln-9601	54	20	expanding	expand	VERB
crln-9601	54	21	the	the	DET
crln-9601	54	22	existing	exist	VERB
crln-9601	54	23	building	building	NOUN
crln-9601	54	24	.	.	PUNCT
crln-9601	55	1	even	even	ADV
crln-9601	55	2	this	this	DET
crln-9601	55	3	project	project	NOUN
crln-9601	55	4	has	have	VERB
crln-9601	55	5	no	no	DET
crln-9601	55	6	concrete	concrete	ADJ
crln-9601	55	7	timeline	timeline	NOUN
crln-9601	55	8	because	because	SCONJ
crln-9601	55	9	of	of	ADP
crln-9601	55	10	state	state	NOUN
crln-9601	55	11	and	and	CCONJ
crln-9601	55	12	university	university	NOUN
crln-9601	55	13	budget	budget	NOUN
crln-9601	55	14	issues	issue	NOUN
crln-9601	55	15	.	.	PUNCT
crln-9601	56	1	could	could	AUX
crln-9601	56	2	data	datum	NOUN
crln-9601	56	3	collected	collect	VERB
crln-9601	56	4	from	from	ADP
crln-9601	56	5	yik	yik	PROPN
crln-9601	56	6	yak	yak	PROPN
crln-9601	56	7	be	be	AUX
crln-9601	56	8	used	use	VERB
crln-9601	56	9	to	to	PART
crln-9601	56	10	persuade	persuade	VERB
crln-9601	56	11	administrators	administrator	NOUN
crln-9601	56	12	to	to	PART
crln-9601	56	13	prioritize	prioritize	VERB
crln-9601	56	14	a	a	DET
crln-9601	56	15	new	new	ADJ
crln-9601	56	16	library	library	NOUN
crln-9601	56	17	or	or	CCONJ
crln-9601	56	18	simply	simply	ADV
crln-9601	56	19	to	to	PART
crln-9601	56	20	show	show	VERB
crln-9601	56	21	how	how	SCONJ
crln-9601	56	22	essential	essential	ADJ
crln-9601	56	23	the	the	DET
crln-9601	56	24	library	library	NOUN
crln-9601	56	25	is	be	AUX
crln-9601	56	26	for	for	ADP
crln-9601	56	27	our	our	PRON
crln-9601	56	28	students	student	NOUN
crln-9601	56	29	?	?	PUNCT
crln-9601	57	1	perhaps	perhaps	ADV
crln-9601	57	2	,	,	PUNCT
crln-9601	57	3	particularly	particularly	ADV
crln-9601	57	4	if	if	SCONJ
crln-9601	57	5	combined	combine	VERB
crln-9601	57	6	with	with	ADP
crln-9601	57	7	more	more	ADV
crln-9601	57	8	traditional	traditional	ADJ
crln-9601	57	9	data	datum	NOUN
crln-9601	57	10	gathered	gather	VERB
crln-9601	57	11	through	through	ADP
crln-9601	57	12	surveys	survey	NOUN
crln-9601	57	13	or	or	CCONJ
crln-9601	57	14	f	f	PROPN
crln-9601	57	15	o	o	NOUN
crln-9601	58	1	c	c	X
crln-9601	58	2	u	u	NOUN
crln-9601	58	3	s	s	NOUN
crln-9601	58	4	g	g	NOUN
crln-9601	58	5	r	r	NOUN
crln-9601	58	6	o	o	NOUN
crln-9601	59	1	u	u	PROPN
crln-9601	59	2	p	p	NOUN
crln-9601	59	3	s	s	PROPN
crln-9601	59	4	.	.	PUNCT
crln-9601	60	1	unfortunately	unfortunately	ADV
crln-9601	60	2	,	,	PUNCT
crln-9601	60	3	yik	yik	PROPN
crln-9601	60	4	yak	yak	PROPN
crln-9601	60	5	’s	’s	PART
crln-9601	60	6	anon	anon	PROPN
crln-9601	60	7	y	y	PROPN
crln-9601	60	8	m	m	PROPN
crln-9601	61	1	i	i	PRON
crln-9601	61	2	t	t	PROPN
crln-9601	62	1	y	y	PROPN
crln-9601	62	2	m	m	PROPN
crln-9601	63	1	e	e	PROPN
crln-9601	63	2	a	a	PROPN
crln-9601	64	1	n	n	NOUN
crln-9601	64	2	s	s	NOUN
crln-9601	65	1	we	we	PRON
crln-9601	65	2	can	can	AUX
crln-9601	65	3	not	not	PART
crln-9601	65	4	tell	tell	VERB
crln-9601	65	5	h	h	NOUN
crln-9601	65	6	o	o	NOUN
crln-9601	65	7	w	w	PROPN
crln-9601	65	8	m	m	PROPN
crln-9601	65	9	a	a	PRON
crln-9601	65	10	n	n	NOUN
crln-9601	65	11	y	y	PROPN
crln-9601	66	1	o	o	PROPN
crln-9601	66	2	f	f	PROPN
crln-9601	66	3	o	o	PROPN
crln-9601	66	4	u	u	PROPN
crln-9601	66	5	r	r	NOUN
crln-9601	66	6	u	u	NOUN
crln-9601	66	7	s	s	X
crln-9601	66	8	e	e	NOUN
crln-9601	66	9	r	r	NOUN
crln-9601	66	10	s	s	VERB
crln-9601	66	11	a	a	DET
crln-9601	66	12	r	r	NOUN
crln-9601	66	13	e	e	NOUN
crln-9601	66	14	c	c	AUX
crln-9601	66	15	o	o	NOUN
crln-9601	66	16	m	m	VERB
crln-9601	66	17	p	p	X
crln-9601	67	1	l	l	X
crln-9601	68	1	a	a	PRON
crln-9601	68	2	i	i	PROPN
crln-9601	69	1	n	n	VERB
crln-9601	69	2	i	i	PRON
crln-9601	69	3	n	n	PROPN
crln-9601	69	4	g	g	PROPN
crln-9601	69	5	,	,	PUNCT
crln-9601	69	6	or	or	CCONJ
crln-9601	69	7	whether	whether	SCONJ
crln-9601	69	8	it	it	PRON
crln-9601	69	9	is	be	AUX
crln-9601	69	10	the	the	DET
crln-9601	69	11	same	same	ADJ
crln-9601	69	12	person	person	NOUN
crln-9601	69	13	griping	gripe	VERB
crln-9601	69	14	over	over	ADP
crln-9601	69	15	and	and	CCONJ
crln-9601	69	16	over	over	ADV
crln-9601	69	17	,	,	PUNCT
crln-9601	69	18	or	or	CCONJ
crln-9601	69	19	even	even	ADV
crln-9601	69	20	whether	whether	SCONJ
crln-9601	69	21	library	library	NOUN
crln-9601	69	22	staff	staff	NOUN
crln-9601	69	23	members	member	NOUN
crln-9601	69	24	are	be	AUX
crln-9601	69	25	the	the	DET
crln-9601	69	26	source	source	NOUN
crln-9601	69	27	of	of	ADP
crln-9601	69	28	the	the	DET
crln-9601	69	29	complaints	complaint	NOUN
crln-9601	69	30	(	(	PUNCT
crln-9601	69	31	after	after	ADV
crln-9601	69	32	all	all	ADV
crln-9601	69	33	,	,	PUNCT
crln-9601	69	34	there	there	PRON
crln-9601	69	35	would	would	AUX
crln-9601	69	36	be	be	AUX
crln-9601	69	37	no	no	DET
crln-9601	69	38	way	way	NOUN
crln-9601	69	39	to	to	PART
crln-9601	69	40	prove	prove	VERB
crln-9601	69	41	it	it	PRON
crln-9601	69	42	was	be	AUX
crln-9601	69	43	n’t	n’t	NOUN
crln-9601	69	44	us	we	PRON
crln-9601	69	45	)	)	PUNCT
crln-9601	69	46	.	.	PUNCT
crln-9601	70	1	conclusion	conclusion	NOUN
crln-9601	70	2	although	although	SCONJ
crln-9601	70	3	some	some	DET
crln-9601	70	4	librarians	librarian	NOUN
crln-9601	70	5	might	might	AUX
crln-9601	70	6	f	f	X
crln-9601	70	7	e	e	X
crln-9601	70	8	a	a	DET
crln-9601	70	9	r	r	NOUN
crln-9601	70	10	t	t	NOUN
crln-9601	70	11	h	h	NOUN
crln-9601	70	12	a	a	DET
crln-9601	70	13	t	t	NOUN
crln-9601	70	14	s	s	PART
crln-9601	70	15	t	t	NOUN
crln-9601	70	16	u	u	NOUN
crln-9601	70	17	dents	dent	NOUN
crln-9601	70	18	will	will	AUX
crln-9601	70	19	view	view	VERB
crln-9601	70	20	collecting	collect	VERB
crln-9601	70	21	information	information	NOUN
crln-9601	70	22	shared	share	VERB
crln-9601	70	23	on	on	ADP
crln-9601	70	24	social	social	ADJ
crln-9601	70	25	media	medium	NOUN
crln-9601	70	26	as	as	ADP
crln-9601	70	27	an	an	DET
crln-9601	70	28	intrusion	intrusion	NOUN
crln-9601	70	29	into	into	ADP
crln-9601	70	30	their	their	PRON
crln-9601	70	31	private	private	ADJ
crln-9601	70	32	space	space	NOUN
crln-9601	70	33	,	,	PUNCT
crln-9601	70	34	ana	ana	PROPN
crln-9601	70	35	isabel	isabel	PROPN
crln-9601	70	36	canhoto	canhoto	PROPN
crln-9601	70	37	and	and	CCONJ
crln-9601	70	38	moira	moira	PROPN
crln-9601	70	39	clark	clark	PROPN
crln-9601	70	40	found	find	VERB
crln-9601	70	41	that	that	SCONJ
crln-9601	70	42	concern	concern	NOUN
crln-9601	70	43	may	may	AUX
crln-9601	70	44	no	no	ADV
crln-9601	70	45	longer	long	ADV
crln-9601	70	46	be	be	AUX
crln-9601	70	47	valid	valid	ADJ
crln-9601	70	48	.	.	PUNCT
crln-9601	71	1	“	"	PUNCT
crln-9601	71	2	customers	customer	NOUN
crln-9601	71	3	have	have	AUX
crln-9601	71	4	gone	go	VERB
crln-9601	71	5	beyond	beyond	ADP
crln-9601	71	6	accepting	accept	VERB
crln-9601	71	7	that	that	DET
crln-9601	71	8	fir	fir	PROPN
crln-9601	71	9	ms	ms	PROPN
crln-9601	71	10	eavesdrop	eavesdrop	NOUN
crln-9601	71	11	on	on	ADP
crln-9601	71	12	social	social	ADJ
crln-9601	71	13	media	medium	NOUN
crln-9601	71	14	conversations	conversation	NOUN
crln-9601	71	15	.	.	PUNCT
crln-9601	72	1	instead	instead	ADV
crln-9601	72	2	,	,	PUNCT
crln-9601	72	3	they	they	PRON
crln-9601	72	4	expect	expect	VERB
crln-9601	72	5	companies	company	NOUN
crln-9601	72	6	to	to	PART
crln-9601	72	7	interact	interact	VERB
crln-9601	72	8	with	with	ADP
crln-9601	72	9	them	they	PRON
crln-9601	72	10	and	and	CCONJ
crln-9601	72	11	to	to	PART
crln-9601	72	12	offer	offer	VERB
crln-9601	72	13	support	support	NOUN
crln-9601	72	14	across	across	ADP
crln-9601	72	15	an	an	DET
crln-9601	72	16	array	array	NOUN
crln-9601	72	17	of	of	ADP
crln-9601	72	18	platforms	platform	NOUN
crln-9601	72	19	,	,	PUNCT
crln-9601	72	20	even	even	ADV
crln-9601	72	21	those	those	PRON
crln-9601	72	22	not	not	PART
crln-9601	72	23	traditionally	traditionally	ADV
crln-9601	72	24	thought	think	VERB
crln-9601	72	25	of	of	ADP
crln-9601	72	26	as	as	ADP
crln-9601	72	27	a	a	DET
crln-9601	72	28	business	business	NOUN
crln-9601	72	29	channel	channel	NOUN
crln-9601	72	30	,	,	PUNCT
crln-9601	72	31	for	for	ADP
crln-9601	72	32	example	example	NOUN
crln-9601	72	33	facebook	facebook	NOUN
crln-9601	72	34	.	.	PUNCT
crln-9601	72	35	”9	”9	SPACE
crln-9601	73	1	indeed	indeed	ADV
crln-9601	73	2	,	,	PUNCT
crln-9601	73	3	some	some	DET
crln-9601	73	4	users	user	NOUN
crln-9601	73	5	view	view	VERB
crln-9601	73	6	complaining	complain	VERB
crln-9601	73	7	on	on	ADP
crln-9601	73	8	social	social	ADJ
crln-9601	73	9	media	medium	NOUN
crln-9601	73	10	as	as	ADP
crln-9601	73	11	a	a	DET
crln-9601	73	12	way	way	NOUN
crln-9601	73	13	to	to	PART
crln-9601	73	14	influence	influence	VERB
crln-9601	73	15	outcomes.10	outcomes.10	ADV
crln-9601	73	16	if	if	SCONJ
crln-9601	73	17	we	we	PRON
crln-9601	73	18	are	be	AUX
crln-9601	73	19	not	not	PART
crln-9601	73	20	listening	listen	VERB
crln-9601	73	21	,	,	PUNCT
crln-9601	73	22	how	how	SCONJ
crln-9601	73	23	will	will	AUX
crln-9601	73	24	students	student	NOUN
crln-9601	73	25	know	know	VERB
crln-9601	73	26	we	we	PRON
crln-9601	73	27	are	be	AUX
crln-9601	73	28	responsive	responsive	ADJ
crln-9601	73	29	to	to	ADP
crln-9601	73	30	their	their	PRON
crln-9601	73	31	needs	need	NOUN
crln-9601	73	32	?	?	PUNCT
crln-9601	74	1	january	january	PROPN
crln-9601	74	2	2017	2017	NUM
crln-9601	74	3	19	19	NUM
crln-9601	74	4	c&rl	c&rl	PROPN
crln-9601	74	5	news	news	NOUN
crln-9601	74	6	libraries	library	NOUN
crln-9601	74	7	need	need	VERB
crln-9601	74	8	to	to	PART
crln-9601	74	9	be	be	AUX
crln-9601	74	10	more	more	ADV
crln-9601	74	11	proactive	proactive	ADJ
crln-9601	74	12	about	about	ADP
crln-9601	74	13	documenting	document	VERB
crln-9601	74	14	what	what	PRON
crln-9601	74	15	their	their	PRON
crln-9601	74	16	users	user	NOUN
crln-9601	74	17	are	be	AUX
crln-9601	74	18	saying	say	VERB
crln-9601	74	19	on	on	ADP
crln-9601	74	20	social	social	ADJ
crln-9601	74	21	media	medium	NOUN
crln-9601	74	22	and	and	CCONJ
crln-9601	74	23	put	put	VERB
crln-9601	74	24	that	that	DET
crln-9601	74	25	information	information	NOUN
crln-9601	74	26	to	to	PART
crln-9601	74	27	use	use	VERB
crln-9601	74	28	in	in	ADP
crln-9601	74	29	making	make	VERB
crln-9601	74	30	strategic	strategic	ADJ
crln-9601	74	31	decisions	decision	NOUN
crln-9601	74	32	about	about	ADP
crln-9601	74	33	library	library	NOUN
crln-9601	74	34	services	service	NOUN
crln-9601	74	35	.	.	PUNCT
crln-9601	75	1	this	this	PRON
crln-9601	75	2	likely	likely	ADV
crln-9601	75	3	will	will	AUX
crln-9601	75	4	require	require	VERB
crln-9601	75	5	staying	stay	VERB
crln-9601	75	6	abreast	abreast	ADV
crln-9601	75	7	of	of	ADP
crln-9601	75	8	the	the	DET
crln-9601	75	9	conversations	conversation	NOUN
crln-9601	75	10	happening	happen	VERB
crln-9601	75	11	on	on	ADP
crln-9601	75	12	both	both	CCONJ
crln-9601	75	13	established	establish	VERB
crln-9601	75	14	sites	site	NOUN
crln-9601	75	15	like	like	ADP
crln-9601	75	16	facebook	facebook	NOUN
crln-9601	75	17	and	and	CCONJ
crln-9601	75	18	twitter	twitter	NOUN
crln-9601	75	19	and	and	CCONJ
crln-9601	75	20	identifying	identify	VERB
crln-9601	75	21	the	the	DET
crln-9601	75	22	possibilities	possibility	NOUN
crln-9601	75	23	of	of	ADP
crln-9601	75	24	emerging	emerge	VERB
crln-9601	75	25	apps	app	NOUN
crln-9601	75	26	like	like	ADP
crln-9601	75	27	yik	yik	PROPN
crln-9601	75	28	yak	yak	NOUN
crln-9601	75	29	or	or	CCONJ
crln-9601	75	30	whatever	whatever	PRON
crln-9601	75	31	emerges	emerge	VERB
crln-9601	75	32	next	next	ADV
crln-9601	75	33	.	.	PUNCT
crln-9601	76	1	steven	steven	PROPN
crln-9601	76	2	bell	bell	PROPN
crln-9601	76	3	put	put	VERB
crln-9601	76	4	it	it	PRON
crln-9601	76	5	best	well	ADV
crln-9601	76	6	when	when	SCONJ
crln-9601	76	7	discussing	discuss	VERB
crln-9601	76	8	his	his	PRON
crln-9601	76	9	library	library	NOUN
crln-9601	76	10	patrons	patron	NOUN
crln-9601	76	11	’	'	PUNCT
crln-9601	76	12	tweets	tweet	NOUN
crln-9601	76	13	,	,	PUNCT
crln-9601	76	14	“	"	PUNCT
crln-9601	76	15	their	their	PRON
crln-9601	76	16	[	[	X
crln-9601	76	17	posts	post	NOUN
crln-9601	76	18	]	]	PUNCT
crln-9601	76	19	can	can	AUX
crln-9601	76	20	provide	provide	VERB
crln-9601	76	21	valuable	valuable	ADJ
crln-9601	76	22	intelligence	intelligence	NOUN
crln-9601	76	23	in	in	ADP
crln-9601	76	24	improving	improve	VERB
crln-9601	76	25	what	what	PRON
crln-9601	76	26	we	we	PRON
crln-9601	76	27	do	do	VERB
crln-9601	76	28	and	and	CCONJ
crln-9601	76	29	how	how	SCONJ
crln-9601	76	30	we	we	PRON
crln-9601	76	31	do	do	VERB
crln-9601	76	32	it	it	PRON
crln-9601	76	33	.	.	PUNCT
crln-9601	77	1	it	it	PRON
crln-9601	77	2	can	can	AUX
crln-9601	77	3	help	help	VERB
crln-9601	77	4	us	we	PRON
crln-9601	77	5	repair	repair	VERB
crln-9601	77	6	what	what	PRON
crln-9601	77	7	is	be	AUX
crln-9601	77	8	broken	break	VERB
crln-9601	77	9	or	or	CCONJ
crln-9601	77	10	build	build	VERB
crln-9601	77	11	something	something	PRON
crln-9601	77	12	new	new	ADJ
crln-9601	77	13	and	and	CCONJ
crln-9601	77	14	better	well	ADJ
crln-9601	77	15	.	.	PUNCT
crln-9601	77	16	.	.	PUNCT
crln-9601	78	1	.	.	PUNCT
crln-9601	78	2	.	.	PUNCT
crln-9601	79	1	why	why	SCONJ
crln-9601	79	2	would	would	AUX
crln-9601	79	3	n’t	not	PART
crln-9601	79	4	we	we	PRON
crln-9601	79	5	want	want	VERB
crln-9601	79	6	to	to	PART
crln-9601	79	7	use	use	VERB
crln-9601	79	8	it	it	PRON
crln-9601	79	9	to	to	PART
crln-9601	79	10	provide	provide	VERB
crln-9601	79	11	a	a	DET
crln-9601	79	12	better	well	ADJ
crln-9601	79	13	library	library	NOUN
crln-9601	79	14	experience?”11	experience?”11	PUNCT
crln-9601	79	15	notes	note	NOUN
crln-9601	79	16	1	1	NUM
crln-9601	79	17	.	.	PROPN
crln-9601	80	1	john	john	PROPN
crln-9601	80	2	koetsier	koetsier	PROPN
crln-9601	80	3	,	,	PUNCT
crln-9601	80	4	“	"	PUNCT
crln-9601	80	5	social	social	ADJ
crln-9601	80	6	media	medium	NOUN
crln-9601	80	7	:	:	PUNCT
crln-9601	80	8	we	we	PRON
crln-9601	80	9	complain	complain	VERB
crln-9601	80	10	879	879	NUM
crln-9601	80	11	million	million	NUM
crln-9601	80	12	times	time	NOUN
crln-9601	80	13	/	/	SYM
crln-9601	80	14	year	year	NOUN
crln-9601	80	15	(	(	PUNCT
crln-9601	80	16	and	and	CCONJ
crln-9601	80	17	facebook	facebook	NOUN
crln-9601	80	18	is	be	AUX
crln-9601	80	19	our	our	PRON
crln-9601	80	20	top	top	ADJ
crln-9601	80	21	target	target	NOUN
crln-9601	80	22	,	,	PUNCT
crln-9601	80	23	”	"	PUNCT
crln-9601	80	24	venturebeat	venturebeat	NOUN
crln-9601	80	25	insight	insight	NOUN
crln-9601	80	26	(	(	PUNCT
crln-9601	80	27	december	december	PROPN
crln-9601	80	28	12	12	NUM
crln-9601	80	29	,	,	PUNCT
crln-9601	80	30	2014	2014	NUM
crln-9601	80	31	)	)	PUNCT
crln-9601	80	32	,	,	PUNCT
crln-9601	80	33	http://venturebeat.com/2014/12/12/social-mediawe-complain-879-million-timesyear-andfacebook-is-our-top-target/	http://venturebeat.com/2014/12/12/social-mediawe-complain-879-million-timesyear-andfacebook-is-our-top-target/	NOUN
crln-9601	80	34	(	(	PUNCT
crln-9601	80	35	accessed	access	VERB
crln-9601	80	36	august	august	PROPN
crln-9601	80	37	3	3	NUM
crln-9601	80	38	,	,	PUNCT
crln-9601	80	39	2016	2016	NUM
crln-9601	80	40	)	)	PUNCT
crln-9601	80	41	.	.	PUNCT
crln-9601	81	1	2	2	X
crln-9601	81	2	.	.	PROPN
crln-9601	81	3	liye	liye	PROPN
crln-9601	81	4	ma	ma	PROPN
crln-9601	81	5	,	,	PUNCT
crln-9601	81	6	baohong	baohong	PROPN
crln-9601	81	7	sun	sun	PROPN
crln-9601	81	8	,	,	PUNCT
crln-9601	81	9	sunder	sunder	PROPN
crln-9601	81	10	kekre	kekre	PROPN
crln-9601	81	11	,	,	PUNCT
crln-9601	81	12	“	"	PUNCT
crln-9601	81	13	the	the	DET
crln-9601	81	14	squeaky	squeaky	ADJ
crln-9601	81	15	wheel	wheel	NOUN
crln-9601	81	16	gets	get	VERB
crln-9601	81	17	the	the	DET
crln-9601	81	18	grease	grease	NOUN
crln-9601	81	19	—	—	PUNCT
crln-9601	81	20	an	an	DET
crln-9601	81	21	empirical	empirical	ADJ
crln-9601	81	22	analysis	analysis	NOUN
crln-9601	81	23	of	of	ADP
crln-9601	81	24	customer	customer	NOUN
crln-9601	81	25	voice	voice	NOUN
crln-9601	81	26	and	and	CCONJ
crln-9601	81	27	firm	firm	ADJ
crln-9601	81	28	intervention	intervention	NOUN
crln-9601	81	29	on	on	ADP
crln-9601	81	30	twitter	twitter	NOUN
crln-9601	81	31	,	,	PUNCT
crln-9601	81	32	”	"	PUNCT
crln-9601	81	33	marketing	marketing	NOUN
crln-9601	81	34	science	science	NOUN
crln-9601	81	35	34	34	NUM
crln-9601	81	36	,	,	PUNCT
crln-9601	81	37	no	no	NOUN
crln-9601	81	38	.	.	NOUN
crln-9601	81	39	5	5	NUM
crln-9601	81	40	(	(	PUNCT
crln-9601	81	41	2015	2015	NUM
crln-9601	81	42	):	):	PUNCT
crln-9601	81	43	627	627	NUM
crln-9601	81	44	-	-	SYM
crln-9601	81	45	645	645	NUM
crln-9601	81	46	.	.	PUNCT
crln-9601	82	1	3	3	X
crln-9601	82	2	.	.	PUNCT
crln-9601	82	3	tbi	tbi	ADP
crln-9601	82	4	communications	communication	NOUN
crln-9601	82	5	,	,	PUNCT
crln-9601	82	6	use	use	NOUN
crln-9601	82	7	of	of	ADP
crln-9601	82	8	social	social	ADJ
crln-9601	82	9	media	medium	NOUN
crln-9601	82	10	by	by	ADP
crln-9601	82	11	the	the	DET
crln-9601	82	12	library	library	NOUN
crln-9601	82	13	:	:	PUNCT
crln-9601	82	14	current	current	ADJ
crln-9601	82	15	practices	practice	NOUN
crln-9601	82	16	and	and	CCONJ
crln-9601	82	17	future	future	ADJ
crln-9601	82	18	opportunities	opportunity	NOUN
crln-9601	82	19	(	(	PUNCT
crln-9601	82	20	london	london	PROPN
crln-9601	82	21	:	:	PUNCT
crln-9601	82	22	taylor	taylor	PROPN
crln-9601	82	23	&	&	CCONJ
crln-9601	82	24	francis	francis	PROPN
crln-9601	82	25	group	group	NOUN
crln-9601	82	26	,	,	PUNCT
crln-9601	82	27	2014	2014	NUM
crln-9601	82	28	)	)	PUNCT
crln-9601	82	29	;	;	PUNCT
crln-9601	82	30	dora	dora	PROPN
crln-9601	82	31	yu	yu	PROPN
crln-9601	82	32	-	-	PUNCT
crln-9601	82	33	ting	ting	PROPN
crln-9601	82	34	chen	chen	PROPN
crln-9601	82	35	,	,	PUNCT
crln-9601	82	36	samuel	samuel	PROPN
crln-9601	82	37	kai	kai	PROPN
crln-9601	82	38	-	-	PUNCT
crln-9601	82	39	wah	wah	PROPN
crln-9601	82	40	chu	chu	PROPN
crln-9601	82	41	,	,	PUNCT
crln-9601	82	42	and	and	CCONJ
crln-9601	82	43	shu	shu	NOUN
crln-9601	82	44	-	-	PUNCT
crln-9601	82	45	qin	qin	PROPN
crln-9601	82	46	xu	xu	PROPN
crln-9601	82	47	,	,	PUNCT
crln-9601	82	48	“	"	PUNCT
crln-9601	82	49	how	how	SCONJ
crln-9601	82	50	do	do	AUX
crln-9601	82	51	libraries	librarie	VERB
crln-9601	82	52	use	use	VERB
crln-9601	82	53	social	social	ADJ
crln-9601	82	54	networking	networking	NOUN
crln-9601	82	55	sites	site	NOUN
crln-9601	82	56	to	to	PART
crln-9601	82	57	interact	interact	VERB
crln-9601	82	58	with	with	ADP
crln-9601	82	59	users	user	NOUN
crln-9601	82	60	,	,	PUNCT
crln-9601	82	61	”	"	PUNCT
crln-9601	82	62	proceedings	proceeding	NOUN
crln-9601	82	63	of	of	ADP
crln-9601	82	64	the	the	DET
crln-9601	82	65	american	american	ADJ
crln-9601	82	66	society	society	NOUN
crln-9601	82	67	for	for	ADP
crln-9601	82	68	information	information	NOUN
crln-9601	82	69	science	science	NOUN
crln-9601	82	70	and	and	CCONJ
crln-9601	82	71	technology	technology	NOUN
crln-9601	82	72	49	49	NUM
crln-9601	82	73	,	,	PUNCT
crln-9601	82	74	no	no	INTJ
crln-9601	82	75	.	.	NOUN
crln-9601	82	76	1	1	NUM
crln-9601	82	77	(	(	PUNCT
crln-9601	82	78	2012	2012	NUM
crln-9601	82	79	):	):	PUNCT
crln-9601	82	80	1	1	NUM
crln-9601	82	81	-	-	SYM
crln-9601	82	82	10	10	NUM
crln-9601	82	83	.	.	NUM
crln-9601	82	84	4	4	X
crln-9601	82	85	.	.	PROPN
crln-9601	82	86	lyndelle	lyndelle	PROPN
crln-9601	82	87	gunton	gunton	PROPN
crln-9601	82	88	and	and	CCONJ
crln-9601	82	89	kate	kate	PROPN
crln-9601	82	90	davis	davis	PROPN
crln-9601	82	91	,	,	PUNCT
crln-9601	82	92	“	"	PUNCT
crln-9601	82	93	beyond	beyond	ADP
crln-9601	82	94	broadcasting	broadcast	VERB
crln-9601	82	95	:	:	PUNCT
crln-9601	82	96	customer	customer	NOUN
crln-9601	82	97	service	service	NOUN
crln-9601	82	98	,	,	PUNCT
crln-9601	82	99	community	community	NOUN
crln-9601	82	100	and	and	CCONJ
crln-9601	82	101	information	information	NOUN
crln-9601	82	102	experience	experience	NOUN
crln-9601	82	103	in	in	ADP
crln-9601	82	104	the	the	DET
crln-9601	82	105	twittersphere	twittersphere	NOUN
crln-9601	82	106	,	,	PUNCT
crln-9601	82	107	”	"	PUNCT
crln-9601	82	108	reference	reference	NOUN
crln-9601	82	109	services	service	NOUN
crln-9601	82	110	review	review	VERB
crln-9601	82	111	40	40	NUM
crln-9601	82	112	,	,	PUNCT
crln-9601	82	113	no	no	NOUN
crln-9601	82	114	.	.	NOUN
crln-9601	82	115	2	2	NUM
crln-9601	82	116	(	(	PUNCT
crln-9601	82	117	2012	2012	NUM
crln-9601	82	118	):	):	PUNCT
crln-9601	82	119	224	224	NUM
crln-9601	82	120	-	-	SYM
crln-9601	82	121	227	227	NUM
crln-9601	82	122	.	.	NUM
crln-9601	83	1	5	5	NUM
crln-9601	83	2	.	.	PROPN
crln-9601	83	3	jonathan	jonathan	PROPN
crln-9601	83	4	mahler	mahler	PROPN
crln-9601	83	5	,	,	PUNCT
crln-9601	83	6	“	"	PUNCT
crln-9601	83	7	who	who	PRON
crln-9601	83	8	spewed	spew	VERB
crln-9601	83	9	that	that	DET
crln-9601	83	10	abuse	abuse	NOUN
crln-9601	83	11	?	?	PUNCT
crln-9601	84	1	anonymous	anonymous	PROPN
crln-9601	84	2	yik	yik	PROPN
crln-9601	84	3	yak	yak	PROPN
crln-9601	84	4	app	app	NOUN
crln-9601	84	5	is	be	AUX
crln-9601	84	6	n’t	not	PART
crln-9601	84	7	telling	tell	VERB
crln-9601	84	8	,	,	PUNCT
crln-9601	84	9	”	"	PUNCT
crln-9601	84	10	the	the	DET
crln-9601	84	11	new	new	PROPN
crln-9601	84	12	york	york	PROPN
crln-9601	84	13	times	times	PROPN
crln-9601	84	14	(	(	PUNCT
crln-9601	84	15	march	march	PROPN
crln-9601	84	16	8	8	NUM
crln-9601	84	17	,	,	PUNCT
crln-9601	84	18	2015	2015	NUM
crln-9601	84	19	)	)	PUNCT
crln-9601	84	20	,	,	PUNCT
crln-9601	84	21	http://www.nytimes.com/2015/03/09/	http://www.nytimes.com/2015/03/09/	PROPN
crln-9601	84	22	technology	technology	NOUN
crln-9601	84	23	/	/	SYM
crln-9601	84	24	popular	popular	ADJ
crln-9601	84	25	-	-	PUNCT
crln-9601	84	26	yik	yik	NOUN
crln-9601	84	27	-	-	PUNCT
crln-9601	84	28	yak	yak	NOUN
crln-9601	84	29	-	-	PUNCT
crln-9601	84	30	app	app	NOUN
crln-9601	84	31	-	-	PUNCT
crln-9601	84	32	confersanonymity	confersanonymity	NOUN
crln-9601	84	33	-	-	PUNCT
crln-9601	84	34	and	and	CCONJ
crln-9601	84	35	-	-	PUNCT
crln-9601	84	36	delivers	deliver	NOUN
crln-9601	84	37	-	-	PUNCT
crln-9601	84	38	abuse.html	abuse.html	NUM
crln-9601	84	39	(	(	PUNCT
crln-9601	84	40	accessed	access	VERB
crln-9601	84	41	august	august	PROPN
crln-9601	84	42	2	2	NUM
crln-9601	84	43	,	,	PUNCT
crln-9601	84	44	2016	2016	NUM
crln-9601	84	45	)	)	PUNCT
crln-9601	84	46	.	.	PUNCT
crln-9601	85	1	6	6	X
crln-9601	85	2	.	.	X
crln-9601	85	3	“	"	PUNCT
crln-9601	85	4	safety	safety	NOUN
crln-9601	85	5	center	center	NOUN
crln-9601	85	6	,	,	PUNCT
crln-9601	85	7	”	"	PUNCT
crln-9601	85	8	yik	yik	PROPN
crln-9601	85	9	yak	yak	PROPN
crln-9601	85	10	(	(	PUNCT
crln-9601	85	11	2016	2016	NUM
crln-9601	85	12	)	)	PUNCT
crln-9601	85	13	,	,	PUNCT
crln-9601	85	14	http://safety.yikyak.com/	http://safety.yikyak.com/	PROPN
crln-9601	85	15	(	(	PUNCT
crln-9601	85	16	accessed	access	VERB
crln-9601	85	17	august	august	PROPN
crln-9601	85	18	3	3	NUM
crln-9601	85	19	,	,	PUNCT
crln-9601	85	20	2016	2016	NUM
crln-9601	85	21	)	)	PUNCT
crln-9601	85	22	.	.	PUNCT
crln-9601	86	1	7	7	X
crln-9601	86	2	.	.	X
crln-9601	86	3	peter	peter	PROPN
crln-9601	86	4	schmidt	schmidt	PROPN
crln-9601	86	5	,	,	PUNCT
crln-9601	86	6	“	"	PUNCT
crln-9601	86	7	women	woman	NOUN
crln-9601	86	8	’s	’s	PART
crln-9601	86	9	groups	group	NOUN
crln-9601	86	10	urge	urge	VERB
crln-9601	86	11	colleges	college	NOUN
crln-9601	86	12	and	and	CCONJ
crln-9601	86	13	government	government	NOUN
crln-9601	86	14	to	to	PART
crln-9601	86	15	rein	rein	VERB
crln-9601	86	16	in	in	ADP
crln-9601	86	17	yik	yik	PROPN
crln-9601	86	18	yak	yak	NOUN
crln-9601	86	19	,	,	PUNCT
crln-9601	86	20	”	"	PUNCT
crln-9601	86	21	chronicle	chronicle	NOUN
crln-9601	86	22	of	of	ADP
crln-9601	86	23	higher	high	ADJ
crln-9601	86	24	education	education	NOUN
crln-9601	86	25	(	(	PUNCT
crln-9601	86	26	october	october	PROPN
crln-9601	86	27	21	21	NUM
crln-9601	86	28	,	,	PUNCT
crln-9601	86	29	2015	2015	NUM
crln-9601	86	30	)	)	PUNCT
crln-9601	86	31	,	,	PUNCT
crln-9601	86	32	http://chronicle.com/article/	http://chronicle.com/article/	ADJ
crln-9601	86	33	women	woman	NOUN
crln-9601	86	34	-	-	PUNCT
crln-9601	86	35	s	s	SYM
crln-9601	86	36	-	-	PUNCT
crln-9601	86	37	groups	group	NOUN
crln-9601	86	38	-	-	PUNCT
crln-9601	86	39	urge	urge	NOUN
crln-9601	86	40	-	-	PUNCT
crln-9601	86	41	colleges/233864	colleges/233864	PROPN
crln-9601	86	42	(	(	PUNCT
crln-9601	86	43	accessed	access	VERB
crln-9601	86	44	august	august	PROPN
crln-9601	86	45	3	3	NUM
crln-9601	86	46	,	,	PUNCT
crln-9601	86	47	2016	2016	NUM
crln-9601	86	48	)	)	PUNCT
crln-9601	86	49	.	.	PUNCT
crln-9601	87	1	8	8	X
crln-9601	87	2	.	.	PROPN
crln-9601	87	3	olivia	olivia	PROPN
crln-9601	87	4	b.	b.	PROPN
crln-9601	87	5	waxman	waxman	PROPN
crln-9601	87	6	,	,	PUNCT
crln-9601	87	7	“	"	PUNCT
crln-9601	87	8	napping	nap	VERB
crln-9601	87	9	around	around	ADP
crln-9601	87	10	:	:	PUNCT
crln-9601	87	11	colleges	college	NOUN
crln-9601	87	12	provide	provide	VERB
crln-9601	87	13	campus	campus	NOUN
crln-9601	87	14	snooze	snooze	NOUN
crln-9601	87	15	rooms	room	NOUN
crln-9601	87	16	,	,	PUNCT
crln-9601	87	17	”	"	PUNCT
crln-9601	87	18	time	time	NOUN
crln-9601	87	19	(	(	PUNCT
crln-9601	87	20	august	august	PROPN
crln-9601	87	21	29	29	NUM
crln-9601	87	22	,	,	PUNCT
crln-9601	87	23	2014	2014	NUM
crln-9601	87	24	)	)	PUNCT
crln-9601	87	25	,	,	PUNCT
crln-9601	87	26	http://time	http://time	PROPN
crln-9601	87	27	.	.	PUNCT
crln-9601	88	1	com/3211964	com/3211964	PROPN
crln-9601	88	2	/	/	SYM
crln-9601	88	3	nap	nap	NOUN
crln-9601	88	4	-	-	PUNCT
crln-9601	88	5	rooms	room	NOUN
crln-9601	88	6	-	-	PUNCT
crln-9601	88	7	at	at	ADP
crln-9601	88	8	-	-	PUNCT
crln-9601	88	9	universities/	universities/	NUM
crln-9601	88	10	(	(	PUNCT
crln-9601	88	11	accessed	access	VERB
crln-9601	88	12	august	august	PROPN
crln-9601	88	13	3	3	NUM
crln-9601	88	14	,	,	PUNCT
crln-9601	88	15	2016	2016	NUM
crln-9601	88	16	)	)	PUNCT
crln-9601	88	17	.	.	PUNCT
crln-9601	89	1	9	9	X
crln-9601	89	2	.	.	X
crln-9601	89	3	ana	ana	PROPN
crln-9601	89	4	isabel	isabel	PROPN
crln-9601	89	5	canhoto	canhoto	PROPN
crln-9601	89	6	and	and	CCONJ
crln-9601	89	7	moira	moira	PROPN
crln-9601	89	8	clark	clark	PROPN
crln-9601	89	9	,	,	PUNCT
crln-9601	89	10	“	"	PUNCT
crln-9601	89	11	customer	customer	NOUN
crln-9601	89	12	service	service	NOUN
crln-9601	89	13	140	140	NUM
crln-9601	89	14	characters	character	NOUN
crln-9601	89	15	at	at	ADP
crln-9601	89	16	a	a	DET
crln-9601	89	17	time	time	NOUN
crln-9601	89	18	:	:	PUNCT
crln-9601	89	19	the	the	DET
crln-9601	89	20	users	user	NOUN
crln-9601	89	21	’	’	PART
crln-9601	89	22	perspective	perspective	NOUN
crln-9601	89	23	,	,	PUNCT
crln-9601	89	24	”	"	PUNCT
crln-9601	89	25	journal	journal	NOUN
crln-9601	89	26	of	of	ADP
crln-9601	89	27	marketing	marketing	NOUN
crln-9601	89	28	management	management	NOUN
crln-9601	89	29	29	29	NUM
crln-9601	89	30	,	,	PUNCT
crln-9601	89	31	no	no	NOUN
crln-9601	89	32	.	.	NOUN
crln-9601	89	33	5	5	NUM
crln-9601	89	34	-	-	SYM
crln-9601	89	35	6	6	NUM
crln-9601	89	36	(	(	PUNCT
crln-9601	89	37	2013	2013	NUM
crln-9601	89	38	):	):	PUNCT
crln-9601	89	39	522	522	NUM
crln-9601	89	40	-	-	SYM
crln-9601	89	41	544	544	NUM
crln-9601	89	42	.	.	PUNCT
crln-9601	89	43	10	10	NUM
crln-9601	89	44	.	.	PUNCT
crln-9601	90	1	jan	jan	PROPN
crln-9601	90	2	h.	h.	PROPN
crln-9601	90	3	kietzmann	kietzmann	PROPN
crln-9601	90	4	,	,	PUNCT
crln-9601	90	5	kristopher	kristopher	PROPN
crln-9601	90	6	hermkens	hermkens	PROPN
crln-9601	90	7	,	,	PUNCT
crln-9601	90	8	ian	ian	PROPN
crln-9601	90	9	p.	p.	PROPN
crln-9601	90	10	mccarthy	mccarthy	PROPN
crln-9601	90	11	,	,	PUNCT
crln-9601	90	12	and	and	CCONJ
crln-9601	90	13	bruno	bruno	PROPN
crln-9601	90	14	s.	s.	PROPN
crln-9601	90	15	silvestre	silvestre	PROPN
crln-9601	90	16	,	,	PUNCT
crln-9601	90	17	“	"	PUNCT
crln-9601	90	18	social	social	ADJ
crln-9601	90	19	media	medium	NOUN
crln-9601	90	20	?	?	PUNCT
crln-9601	91	1	get	get	VERB
crln-9601	91	2	serious	serious	ADJ
crln-9601	91	3	!	!	PUNCT
crln-9601	92	1	understanding	understand	VERB
crln-9601	92	2	the	the	DET
crln-9601	92	3	functional	functional	ADJ
crln-9601	92	4	building	building	NOUN
crln-9601	92	5	blocks	block	NOUN
crln-9601	92	6	of	of	ADP
crln-9601	92	7	social	social	ADJ
crln-9601	92	8	media	medium	NOUN
crln-9601	92	9	,	,	PUNCT
crln-9601	92	10	”	"	PUNCT
crln-9601	92	11	business	business	NOUN
crln-9601	92	12	horizons	horizon	NOUN
crln-9601	92	13	54	54	NUM
crln-9601	92	14	(	(	PUNCT
crln-9601	92	15	2011	2011	NUM
crln-9601	92	16	):	):	PUNCT
crln-9601	92	17	241	241	NUM
crln-9601	92	18	-	-	SYM
crln-9601	92	19	251	251	NUM
crln-9601	92	20	.	.	PUNCT
crln-9601	92	21	11	11	NUM
crln-9601	92	22	.	.	PROPN
crln-9601	92	23	steven	steven	PROPN
crln-9601	92	24	bell	bell	PROPN
crln-9601	92	25	,	,	PUNCT
crln-9601	92	26	“	"	PUNCT
crln-9601	92	27	students	student	NOUN
crln-9601	92	28	tweet	tweet	VERB
crln-9601	92	29	the	the	DET
crln-9601	92	30	darndest	darnd	ADJ
crln-9601	92	31	things	thing	NOUN
crln-9601	92	32	about	about	ADP
crln-9601	92	33	your	your	PRON
crln-9601	92	34	library	library	NOUN
crln-9601	92	35	—	—	PUNCT
crln-9601	92	36	and	and	CCONJ
crln-9601	92	37	why	why	SCONJ
crln-9601	92	38	you	you	PRON
crln-9601	92	39	need	need	VERB
crln-9601	92	40	to	to	PART
crln-9601	92	41	listen	listen	VERB
crln-9601	92	42	,	,	PUNCT
crln-9601	92	43	”	"	PUNCT
crln-9601	92	44	reference	reference	NOUN
crln-9601	92	45	services	service	NOUN
crln-9601	92	46	review	review	VERB
crln-9601	92	47	40	40	NUM
crln-9601	92	48	(	(	PUNCT
crln-9601	92	49	2012	2012	NUM
crln-9601	92	50	)	)	PUNCT
crln-9601	92	51	no	no	NOUN
crln-9601	92	52	.	.	NOUN
crln-9601	92	53	2	2	NUM
crln-9601	92	54	:	:	SYM
crln-9601	92	55	217	217	NUM
crln-9601	92	56	-	-	SYM
crln-9601	92	57	220	220	NUM
crln-9601	92	58	.	.	PUNCT
crln-9601	93	1	upcoming	upcoming	ADJ
crln-9601	93	2	acrl	acrl	ADJ
crln-9601	93	3	e	e	NOUN
crln-9601	93	4	-	-	NOUN
crln-9601	93	5	learning	learn	VERB
crln-9601	93	6	acrl	acrl	NOUN
crln-9601	93	7	is	be	AUX
crln-9601	93	8	offering	offer	VERB
crln-9601	93	9	a	a	DET
crln-9601	93	10	variety	variety	NOUN
crln-9601	93	11	of	of	ADP
crln-9601	93	12	online	online	ADJ
crln-9601	93	13	courses	course	NOUN
crln-9601	93	14	and	and	CCONJ
crln-9601	93	15	webcasts	webcast	VERB
crln-9601	93	16	this	this	DET
crln-9601	93	17	winter	winter	NOUN
crln-9601	93	18	.	.	PUNCT
crln-9601	94	1	upcoming	upcoming	ADJ
crln-9601	94	2	topics	topic	NOUN
crln-9601	94	3	include	include	VERB
crln-9601	94	4	:	:	PUNCT
crln-9601	94	5	modern	modern	ADJ
crln-9601	94	6	pathfi	pathfi	ADJ
crln-9601	94	7	nders	nder	NOUN
crln-9601	94	8	:	:	PUNCT
crln-9601	94	9	easy	easy	ADJ
crln-9601	94	10	techniques	technique	NOUN
crln-9601	94	11	to	to	PART
crln-9601	94	12	make	make	VERB
crln-9601	94	13	better	well	ADJ
crln-9601	94	14	research	research	NOUN
crln-9601	94	15	guides	guide	NOUN
crln-9601	94	16	(	(	PUNCT
crln-9601	94	17	webcast	webcast	NOUN
crln-9601	94	18	:	:	PUNCT
crln-9601	94	19	february	february	PROPN
crln-9601	94	20	2017	2017	NUM
crln-9601	94	21	)	)	PUNCT
crln-9601	94	22	charting	chart	VERB
crln-9601	94	23	a	a	DET
crln-9601	94	24	new	new	ADJ
crln-9601	94	25	course	course	NOUN
crln-9601	94	26	for	for	ADP
crln-9601	94	27	credit	credit	NOUN
crln-9601	94	28	-	-	PUNCT
crln-9601	94	29	bearing	bear	VERB
crln-9601	94	30	information	information	NOUN
crln-9601	94	31	literacy	literacy	NOUN
crln-9601	94	32	courses	course	NOUN
crln-9601	94	33	in	in	ADP
crln-9601	94	34	higher	high	ADJ
crln-9601	94	35	education	education	NOUN
crln-9601	94	36	(	(	PUNCT
crln-9601	94	37	webcast	webcast	NOUN
crln-9601	94	38	:	:	PUNCT
crln-9601	94	39	february	february	PROPN
crln-9601	94	40	22	22	NUM
crln-9601	94	41	,	,	PUNCT
crln-9601	94	42	2017	2017	NUM
crln-9601	94	43	)	)	PUNCT