id sid tid token lemma pos crln-8547 1 1 april11b.indd april11b.indd PROPN crln-8547 1 2 april april PROPN crln-8547 1 3 2011 2011 NUM crln-8547 1 4 229 229 NUM crln-8547 1 5 c&rl c&rl PROPN crln-8547 1 6 news news NOUN crln-8547 1 7 with with ADP crln-8547 1 8 financial financial ADJ crln-8547 1 9 constraints constraint NOUN crln-8547 1 10 curtailing curtail VERB crln-8547 1 11 the the DET crln-8547 1 12 opportunity opportunity NOUN crln-8547 1 13 to to PART crln-8547 1 14 grow grow VERB crln-8547 1 15 our our PRON crln-8547 1 16 collections collection NOUN crln-8547 1 17 and and CCONJ crln-8547 1 18 buildings building NOUN crln-8547 1 19 , , PUNCT crln-8547 1 20 and and CCONJ crln-8547 1 21 the the DET crln-8547 1 22 ever ever ADV crln-8547 1 23 increasing increase VERB crln-8547 1 24 demand demand NOUN crln-8547 1 25 to to PART crln-8547 1 26 improve improve VERB crln-8547 1 27 the the DET crln-8547 1 28 student student NOUN crln-8547 1 29 experience experience NOUN crln-8547 1 30 , , PUNCT crln-8547 1 31 academic academic ADJ crln-8547 1 32 librarians librarian NOUN crln-8547 1 33 are be AUX crln-8547 1 34 turning turn VERB crln-8547 1 35 more more ADJ crln-8547 1 36 towards towards ADP crln-8547 1 37 quality quality NOUN crln-8547 1 38 in in ADP crln-8547 1 39 customer customer NOUN crln-8547 1 40 service service NOUN crln-8547 1 41 in in ADP crln-8547 1 42 order order NOUN crln-8547 1 43 to to PART crln-8547 1 44 develop develop VERB crln-8547 1 45 and and CCONJ crln-8547 1 46 enhance enhance VERB crln-8547 1 47 services service NOUN crln-8547 1 48 . . PUNCT crln-8547 2 1 the the DET crln-8547 2 2 word word NOUN crln-8547 2 3 customer customer NOUN crln-8547 2 4 in in ADP crln-8547 2 5 customer customer NOUN crln-8547 2 6 services service NOUN crln-8547 2 7 is be AUX crln-8547 2 8 one one NUM crln-8547 2 9 that that PRON crln-8547 2 10 causes cause VERB crln-8547 2 11 a a DET crln-8547 2 12 shudder shudder NOUN crln-8547 2 13 in in ADP crln-8547 2 14 some some DET crln-8547 2 15 more more ADV crln-8547 2 16 traditional traditional ADJ crln-8547 2 17 members member NOUN crln-8547 2 18 of of ADP crln-8547 2 19 the the DET crln-8547 2 20 library library NOUN crln-8547 2 21 profession profession NOUN crln-8547 2 22 . . PUNCT crln-8547 3 1 as as SCONJ crln-8547 3 2 reg reg PROPN crln-8547 3 3 carr carr PROPN crln-8547 3 4 so so ADV crln-8547 3 5 succinctly succinctly ADV crln-8547 3 6 put put VERB crln-8547 3 7 it it PRON crln-8547 3 8 in in ADP crln-8547 3 9 his his PRON crln-8547 3 10 paper paper NOUN crln-8547 3 11 on on ADP crln-8547 3 12 academic academic ADJ crln-8547 3 13 “ " PUNCT crln-8547 3 14 hybrid hybrid ADJ crln-8547 3 15 ” " PUNCT crln-8547 3 16 library library NOUN crln-8547 3 17 perspectives perspective NOUN crln-8547 3 18 , , PUNCT crln-8547 3 19 “ " PUNCT crln-8547 3 20 even even ADV crln-8547 3 21 now now ADV crln-8547 3 22 there there PRON crln-8547 3 23 are be VERB crln-8547 3 24 still still ADV crln-8547 3 25 a a DET crln-8547 3 26 few few ADJ crln-8547 3 27 library library NOUN crln-8547 3 28 staff staff NOUN crln-8547 3 29 … … PUNCT crln-8547 3 30 who who PRON crln-8547 3 31 prefer prefer VERB crln-8547 3 32 , , PUNCT crln-8547 3 33 mistakenly mistakenly ADV crln-8547 3 34 , , PUNCT crln-8547 3 35 to to PART crln-8547 3 36 think think VERB crln-8547 3 37 that that SCONJ crln-8547 3 38 their their PRON crln-8547 3 39 libraries library NOUN crln-8547 3 40 exist exist VERB crln-8547 3 41 primarily primarily ADV crln-8547 3 42 to to PART crln-8547 3 43 provide provide VERB crln-8547 3 44 them they PRON crln-8547 3 45 with with ADP crln-8547 3 46 employment employment NOUN crln-8547 3 47 , , PUNCT crln-8547 3 48 rather rather ADV crln-8547 3 49 than than ADP crln-8547 3 50 first first ADV crln-8547 3 51 and and CCONJ crln-8547 3 52 foremost foremost ADV crln-8547 3 53 to to PART crln-8547 3 54 serve serve VERB crln-8547 3 55 their their PRON crln-8547 3 56 users”.1 users”.1 ADP crln-8547 3 57 the the DET crln-8547 3 58 fact fact NOUN crln-8547 3 59 that that SCONJ crln-8547 3 60 libraries libraries AUX crln-8547 3 61 shy shy ADJ crln-8547 3 62 away away ADV crln-8547 3 63 from from ADP crln-8547 3 64 referring refer VERB crln-8547 3 65 to to ADP crln-8547 3 66 their their PRON crln-8547 3 67 users user NOUN crln-8547 3 68 as as SCONJ crln-8547 3 69 customers customer NOUN crln-8547 3 70 is be AUX crln-8547 3 71 an an DET crln-8547 3 72 indication indication NOUN crln-8547 3 73 of of ADP crln-8547 3 74 the the DET crln-8547 3 75 difficulty difficulty NOUN crln-8547 3 76 with with ADP crln-8547 3 77 which which PRON crln-8547 3 78 libraries library NOUN crln-8547 3 79 have have AUX crln-8547 3 80 adapted adapt VERB crln-8547 3 81 to to ADP crln-8547 3 82 the the DET crln-8547 3 83 new new ADJ crln-8547 3 84 consumer consumer NOUN crln-8547 3 85 approach approach NOUN crln-8547 3 86 to to ADP crln-8547 3 87 higher high ADJ crln-8547 3 88 education education NOUN crln-8547 3 89 . . PUNCT crln-8547 4 1 at at ADP crln-8547 4 2 newcastle newcastle PROPN crln-8547 4 3 university university PROPN crln-8547 4 4 library library PROPN crln-8547 4 5 , , PUNCT crln-8547 4 6 the the DET crln-8547 4 7 customer customer NOUN crln-8547 4 8 services service NOUN crln-8547 4 9 group group NOUN crln-8547 4 10 was be AUX crln-8547 4 11 keen keen ADJ crln-8547 4 12 to to PART crln-8547 4 13 target target VERB crln-8547 4 14 improvements improvement NOUN crln-8547 4 15 to to ADP crln-8547 4 16 services service NOUN crln-8547 4 17 that that PRON crln-8547 4 18 are be AUX crln-8547 4 19 important important ADJ crln-8547 4 20 to to ADP crln-8547 4 21 the the DET crln-8547 4 22 users user NOUN crln-8547 4 23 of of ADP crln-8547 4 24 the the DET crln-8547 4 25 library library NOUN crln-8547 4 26 , , PUNCT crln-8547 4 27 rather rather ADV crln-8547 4 28 than than ADP crln-8547 4 29 projects project NOUN crln-8547 4 30 that that PRON crln-8547 4 31 library library NOUN crln-8547 4 32 staff staff NOUN crln-8547 4 33 felt feel VERB crln-8547 4 34 were be AUX crln-8547 4 35 important important ADJ crln-8547 4 36 to to ADP crln-8547 4 37 the the DET crln-8547 4 38 users user NOUN crln-8547 4 39 . . PUNCT crln-8547 5 1 the the DET crln-8547 5 2 literature literature NOUN crln-8547 5 3 increasingly increasingly ADV crln-8547 5 4 reports report VERB crln-8547 5 5 that that SCONJ crln-8547 5 6 the the DET crln-8547 5 7 best good ADJ crln-8547 5 8 method method NOUN crln-8547 5 9 of of ADP crln-8547 5 10 developing develop VERB crln-8547 5 11 high high ADJ crln-8547 5 12 quality quality NOUN crln-8547 5 13 , , PUNCT crln-8547 5 14 relevant relevant ADJ crln-8547 5 15 and and CCONJ crln-8547 5 16 useful useful ADJ crln-8547 5 17 services service NOUN crln-8547 5 18 is be AUX crln-8547 5 19 to to PART crln-8547 5 20 involve involve VERB crln-8547 5 21 our our PRON crln-8547 5 22 users user NOUN crln-8547 5 23 throughout throughout ADP crln-8547 5 24 the the DET crln-8547 5 25 lifecycle lifecycle NOUN crln-8547 5 26 . . PUNCT crln-8547 6 1 nambisan nambisan PROPN crln-8547 6 2 ’s ’s PART crln-8547 6 3 work work NOUN crln-8547 6 4 validates validate VERB crln-8547 6 5 this this DET crln-8547 6 6 premise premise NOUN crln-8547 6 7 , , PUNCT crln-8547 6 8 with with ADP crln-8547 6 9 his his PRON crln-8547 6 10 tripartite tripartite ADJ crln-8547 6 11 vision vision NOUN crln-8547 6 12 of of ADP crln-8547 6 13 the the DET crln-8547 6 14 user user NOUN crln-8547 6 15 / / SYM crln-8547 6 16 customer customer NOUN crln-8547 6 17 as as ADP crln-8547 6 18 a a DET crln-8547 6 19 resource resource NOUN crln-8547 6 20 for for ADP crln-8547 6 21 the the DET crln-8547 6 22 initial initial ADJ crln-8547 6 23 ideas idea NOUN crln-8547 6 24 and and CCONJ crln-8547 6 25 drivers driver NOUN crln-8547 6 26 , , PUNCT crln-8547 6 27 as as ADP crln-8547 6 28 a a DET crln-8547 6 29 co co NOUN crln-8547 6 30 - - NOUN crln-8547 6 31 creator creator NOUN crln-8547 6 32 as as SCONJ crln-8547 6 33 we we PRON crln-8547 6 34 consult consult VERB crln-8547 6 35 them they PRON crln-8547 6 36 during during ADP crln-8547 6 37 the the DET crln-8547 6 38 development development NOUN crln-8547 6 39 of of ADP crln-8547 6 40 a a DET crln-8547 6 41 service service NOUN crln-8547 6 42 , , PUNCT crln-8547 6 43 and and CCONJ crln-8547 6 44 finally finally ADV crln-8547 6 45 as as ADP crln-8547 6 46 the the DET crln-8547 6 47 consumer consumer NOUN crln-8547 6 48 of of ADP crln-8547 6 49 the the DET crln-8547 6 50 service service NOUN crln-8547 6 51 at at ADP crln-8547 6 52 the the DET crln-8547 6 53 end end NOUN crln-8547 6 54 point.2 point.2 PROPN crln-8547 6 55 however however ADV crln-8547 6 56 , , PUNCT crln-8547 6 57 as as ADP crln-8547 6 58 the the DET crln-8547 6 59 age age NOUN crln-8547 6 60 of of ADP crln-8547 6 61 value value NOUN crln-8547 6 62 for for ADP crln-8547 6 63 money money NOUN crln-8547 6 64 and and CCONJ crln-8547 6 65 evaluation evaluation NOUN crln-8547 6 66 rolls roll NOUN crln-8547 6 67 on on ADP crln-8547 6 68 , , PUNCT crln-8547 6 69 students student NOUN crln-8547 6 70 are be AUX crln-8547 6 71 ever ever ADV crln-8547 6 72 increasingly increasingly ADV crln-8547 6 73 required require VERB crln-8547 6 74 to to PART crln-8547 6 75 fill fill VERB crln-8547 6 76 in in ADP crln-8547 6 77 surveys survey NOUN crln-8547 6 78 and and CCONJ crln-8547 6 79 evaluation evaluation NOUN crln-8547 6 80 reports report NOUN crln-8547 6 81 , , PUNCT crln-8547 6 82 leading lead VERB crln-8547 6 83 to to ADP crln-8547 6 84 “ " PUNCT crln-8547 6 85 survey survey VERB crln-8547 6 86 fatigue fatigue NOUN crln-8547 6 87 . . PUNCT crln-8547 6 88 ” " PUNCT crln-8547 7 1 this this PRON crln-8547 7 2 makes make VERB crln-8547 7 3 the the DET crln-8547 7 4 collection collection NOUN crln-8547 7 5 of of ADP crln-8547 7 6 opinion opinion NOUN crln-8547 7 7 and and CCONJ crln-8547 7 8 ideas idea NOUN crln-8547 7 9 from from ADP crln-8547 7 10 our our PRON crln-8547 7 11 users user NOUN crln-8547 7 12 an an DET crln-8547 7 13 increasingly increasingly ADV crln-8547 7 14 time time NOUN crln-8547 7 15 consuming consuming NOUN crln-8547 7 16 issue issue NOUN crln-8547 7 17 as as SCONJ crln-8547 7 18 we we PRON crln-8547 7 19 seek seek VERB crln-8547 7 20 unusual unusual ADJ crln-8547 7 21 methods method NOUN crln-8547 7 22 in in ADP crln-8547 7 23 order order NOUN crln-8547 7 24 to to PART crln-8547 7 25 wring wring VERB crln-8547 7 26 feedback feedback NOUN crln-8547 7 27 from from ADP crln-8547 7 28 our our PRON crln-8547 7 29 users user NOUN crln-8547 7 30 . . PUNCT crln-8547 8 1 mindful mindful ADJ crln-8547 8 2 of of ADP crln-8547 8 3 this this DET crln-8547 8 4 questionnaire questionnaire NOUN crln-8547 8 5 ennui ennui NOUN crln-8547 8 6 , , PUNCT crln-8547 8 7 the the DET crln-8547 8 8 customer customer NOUN crln-8547 8 9 services service NOUN crln-8547 8 10 group group NOUN crln-8547 8 11 tasked task VERB crln-8547 8 12 themselves themselves PRON crln-8547 8 13 with with ADP crln-8547 8 14 devising devise VERB crln-8547 8 15 a a DET crln-8547 8 16 method method NOUN crln-8547 8 17 of of ADP crln-8547 8 18 surveying surveying NOUN crln-8547 8 19 , , PUNCT crln-8547 8 20 which which PRON crln-8547 8 21 was be AUX crln-8547 8 22 both both PRON crln-8547 8 23 painless painless ADJ crln-8547 8 24 to to ADP crln-8547 8 25 the the DET crln-8547 8 26 users user NOUN crln-8547 8 27 and and CCONJ crln-8547 8 28 gathered gather VERB crln-8547 8 29 essential essential ADJ crln-8547 8 30 information information NOUN crln-8547 8 31 for for ADP crln-8547 8 32 service service NOUN crln-8547 8 33 innovation innovation NOUN crln-8547 8 34 ideas idea NOUN crln-8547 8 35 . . PUNCT crln-8547 9 1 literature literature NOUN crln-8547 9 2 review review NOUN crln-8547 9 3 there there PRON crln-8547 9 4 is be VERB crln-8547 9 5 an an DET crln-8547 9 6 increasing increase VERB crln-8547 9 7 amount amount NOUN crln-8547 9 8 of of ADP crln-8547 9 9 literature literature NOUN crln-8547 9 10 on on ADP crln-8547 9 11 the the DET crln-8547 9 12 student student NOUN crln-8547 9 13 experience experience NOUN crln-8547 9 14 and and CCONJ crln-8547 9 15 relevance relevance NOUN crln-8547 9 16 of of ADP crln-8547 9 17 the the DET crln-8547 9 18 academic academic ADJ crln-8547 9 19 library library NOUN crln-8547 9 20 in in ADP crln-8547 9 21 the the DET crln-8547 9 22 first first ADJ crln-8547 9 23 quarter quarter NOUN crln-8547 9 24 of of ADP crln-8547 9 25 the the DET crln-8547 9 26 21st 21st ADJ crln-8547 9 27 century century NOUN crln-8547 9 28 . . PUNCT crln-8547 10 1 jean jean PROPN crln-8547 10 2 sykes sykes PROPN crln-8547 10 3 wisely wisely ADV crln-8547 10 4 points point VERB crln-8547 10 5 out out ADP crln-8547 10 6 that that SCONJ crln-8547 10 7 in in ADP crln-8547 10 8 order order NOUN crln-8547 10 9 to to PART crln-8547 10 10 make make VERB crln-8547 10 11 our our PRON crln-8547 10 12 services service NOUN crln-8547 10 13 relevant relevant ADJ crln-8547 10 14 we we PRON crln-8547 10 15 need need VERB crln-8547 10 16 to to PART crln-8547 10 17 really really ADV crln-8547 10 18 understand understand VERB crln-8547 10 19 our our PRON crln-8547 10 20 users user NOUN crln-8547 10 21 , , PUNCT crln-8547 10 22 putting put VERB crln-8547 10 23 aside aside ADV crln-8547 10 24 our our PRON crln-8547 10 25 own own ADJ crln-8547 10 26 20th 20th ADJ crln-8547 10 27 - - PUNCT crln-8547 10 28 century century NOUN crln-8547 10 29 experiences experience NOUN crln-8547 10 30 of of ADP crln-8547 10 31 both both DET crln-8547 10 32 society society NOUN crln-8547 10 33 and and CCONJ crln-8547 10 34 libraries.3 libraries.3 VERB crln-8547 10 35 most most ADJ crln-8547 10 36 research research NOUN crln-8547 10 37 into into ADP crln-8547 10 38 service service NOUN crln-8547 10 39 innovation innovation NOUN crln-8547 10 40 and and CCONJ crln-8547 10 41 customer customer NOUN crln-8547 10 42 input input NOUN crln-8547 10 43 has have AUX crln-8547 10 44 been be AUX crln-8547 10 45 heavily heavily ADV crln-8547 10 46 theory theory NOUN crln-8547 10 47 - - PUNCT crln-8547 10 48 based base VERB crln-8547 10 49 and and CCONJ crln-8547 10 50 borrowed borrow VERB crln-8547 10 51 from from ADP crln-8547 10 52 management management NOUN crln-8547 10 53 concepts concept NOUN crln-8547 10 54 , , PUNCT crln-8547 10 55 such such ADJ crln-8547 10 56 as as ADP crln-8547 10 57 blume blume NOUN crln-8547 10 58 ’s ’s NUM crln-8547 10 59 five five NUM crln-8547 10 60 factors factor NOUN crln-8547 10 61 influencing influence VERB crln-8547 10 62 the the DET crln-8547 10 63 value value NOUN crln-8547 10 64 customers customer NOUN crln-8547 10 65 place place VERB crln-8547 10 66 on on ADP crln-8547 10 67 service service NOUN crln-8547 10 68 and and CCONJ crln-8547 10 69 performance performance NOUN crln-8547 10 70 , , PUNCT crln-8547 10 71 and and CCONJ crln-8547 10 72 developed develop VERB crln-8547 10 73 by by ADP crln-8547 10 74 work work NOUN crln-8547 10 75 around around ADP crln-8547 10 76 marketing marketing NOUN crln-8547 10 77 and and CCONJ crln-8547 10 78 customer customer NOUN crln-8547 10 79 - - PUNCT crln-8547 10 80 focused focus VERB crln-8547 10 81 culture culture NOUN crln-8547 10 82 in in ADP crln-8547 10 83 erika erika PROPN crln-8547 10 84 l. l. PROPN crln-8547 10 85 gavillet gavillet VERB crln-8547 10 86 the the DET crln-8547 10 87 “ " PUNCT crln-8547 10 88 just just ADV crln-8547 10 89 do do AUX crln-8547 10 90 it it PRON crln-8547 10 91 ” " PUNCT crln-8547 10 92 approach approach VERB crln-8547 10 93 to to ADP crln-8547 10 94 customer customer NOUN crln-8547 10 95 service service NOUN crln-8547 10 96 development development NOUN crln-8547 10 97 a a DET crln-8547 10 98 case case NOUN crln-8547 10 99 study study NOUN crln-8547 10 100 erika erika PROPN crln-8547 10 101 l. l. PROPN crln-8547 10 102 gavillet gavillet PROPN crln-8547 10 103 is be AUX crln-8547 10 104 medical medical ADJ crln-8547 10 105 librarian librarian NOUN crln-8547 10 106 at at ADP crln-8547 10 107 newcastle newcastle PROPN crln-8547 10 108 university university PROPN crln-8547 10 109 , , PUNCT crln-8547 10 110 in in ADP crln-8547 10 111 newcastle newcastle NOUN crln-8547 10 112 upon upon SCONJ crln-8547 10 113 tyne tyne PROPN crln-8547 10 114 , , PUNCT crln-8547 10 115 united united PROPN crln-8547 10 116 kingdom kingdom PROPN crln-8547 10 117 , , PUNCT crln-8547 10 118 e e NOUN crln-8547 10 119 - - NOUN crln-8547 10 120 mail mail NOUN crln-8547 10 121 : : PUNCT crln-8547 10 122 erika.gavillet@ncl.ac.uk erika.gavillet@ncl.ac.uk VERB crln-8547 10 123 © © ADJ crln-8547 10 124 2011 2011 NUM crln-8547 10 125 erika erika NOUN crln-8547 10 126 l. l. PROPN crln-8547 10 127 gavillet gavillet PROPN crln-8547 10 128 c&rl c&rl PROPN crln-8547 10 129 news news PROPN crln-8547 10 130 april april PROPN crln-8547 10 131 2011 2011 NUM crln-8547 10 132 230 230 NUM crln-8547 10 133 libraries.4,5,6,7 libraries.4,5,6,7 ADV crln-8547 10 134 however however ADV crln-8547 10 135 , , PUNCT crln-8547 10 136 a a DET crln-8547 10 137 new new ADJ crln-8547 10 138 less less ADJ crln-8547 10 139 theory theory NOUN crln-8547 10 140 based base VERB crln-8547 10 141 , , PUNCT crln-8547 10 142 more more ADJ crln-8547 10 143 “ " PUNCT crln-8547 10 144 light light ADJ crln-8547 10 145 - - PUNCT crln-8547 10 146 touch touch NOUN crln-8547 10 147 ” " PUNCT crln-8547 10 148 approach approach NOUN crln-8547 10 149 has have AUX crln-8547 10 150 been be AUX crln-8547 10 151 espoused espouse VERB crln-8547 10 152 recently recently ADV crln-8547 10 153 with with ADP crln-8547 10 154 research research NOUN crln-8547 10 155 , , PUNCT crln-8547 10 156 such such ADJ crln-8547 10 157 as as ADP crln-8547 10 158 john john PROPN crln-8547 10 159 christensen christensen PROPN crln-8547 10 160 ’s ’s PROPN crln-8547 10 161 fish fish NOUN crln-8547 10 162 philosophy8,9 philosophy8,9 PROPN crln-8547 10 163 and and CCONJ crln-8547 10 164 , , PUNCT crln-8547 10 165 that that SCONJ crln-8547 10 166 “ " PUNCT crln-8547 10 167 libraries library NOUN crln-8547 10 168 really really ADV crln-8547 10 169 ought ought AUX crln-8547 10 170 to to PART crln-8547 10 171 use use VERB crln-8547 10 172 … … PUNCT crln-8547 10 173 techniques technique NOUN crln-8547 10 174 to to PART crln-8547 10 175 reach reach VERB crln-8547 10 176 students student NOUN crln-8547 10 177 … … PUNCT crln-8547 10 178 with with ADP crln-8547 10 179 messages message NOUN crln-8547 10 180 that that PRON crln-8547 10 181 speak speak VERB crln-8547 10 182 to to ADP crln-8547 10 183 them they PRON crln-8547 10 184 in in ADP crln-8547 10 185 their their PRON crln-8547 10 186 own own ADJ crln-8547 10 187 language language NOUN crln-8547 10 188 . . PUNCT crln-8547 11 1 libraries library NOUN crln-8547 11 2 should should AUX crln-8547 11 3 also also ADV crln-8547 11 4 consider consider VERB crln-8547 11 5 making make VERB crln-8547 11 6 concessions concession NOUN crln-8547 11 7 to to ADP crln-8547 11 8 students student NOUN crln-8547 11 9 ’ ’ PART crln-8547 11 10 lifestyles lifestyle NOUN crln-8547 11 11 . . PUNCT crln-8547 11 12 ” " PUNCT crln-8547 12 1 this this PRON crln-8547 12 2 is be AUX crln-8547 12 3 counter counter NOUN crln-8547 12 4 - - ADJ crln-8547 12 5 intuitive intuitive ADJ crln-8547 12 6 to to ADP crln-8547 12 7 the the DET crln-8547 12 8 traditional traditional ADJ crln-8547 12 9 approach approach NOUN crln-8547 12 10 to to ADP crln-8547 12 11 innovation innovation NOUN crln-8547 12 12 in in ADP crln-8547 12 13 academic academic ADJ crln-8547 12 14 libraries library NOUN crln-8547 12 15 , , PUNCT crln-8547 12 16 where where SCONJ crln-8547 12 17 project project NOUN crln-8547 12 18 groups group NOUN crln-8547 12 19 and and CCONJ crln-8547 12 20 mass mass NOUN crln-8547 12 21 consultation consultation NOUN crln-8547 12 22 tend tend VERB crln-8547 12 23 to to PART crln-8547 12 24 take take VERB crln-8547 12 25 place place NOUN crln-8547 12 26 prior prior ADV crln-8547 12 27 to to ADP crln-8547 12 28 any any DET crln-8547 12 29 service service NOUN crln-8547 12 30 development development NOUN crln-8547 12 31 . . PUNCT crln-8547 13 1 an an DET crln-8547 13 2 omc omc NOUN crln-8547 13 3 group group NOUN crln-8547 13 4 white white PROPN crln-8547 13 5 paper paper NOUN crln-8547 13 6 in in ADP crln-8547 13 7 2004 2004 NUM crln-8547 13 8 , , PUNCT crln-8547 13 9 states state VERB crln-8547 13 10 that that SCONJ crln-8547 13 11 “ " PUNCT crln-8547 13 12 in in ADP crln-8547 13 13 volatile volatile ADJ crln-8547 13 14 times time NOUN crln-8547 13 15 like like ADP crln-8547 13 16 now now ADV crln-8547 13 17 , , PUNCT crln-8547 13 18 where where SCONJ crln-8547 13 19 it it PRON crln-8547 13 20 is be AUX crln-8547 13 21 almost almost ADV crln-8547 13 22 impossible impossible ADJ crln-8547 13 23 to to PART crln-8547 13 24 predict predict VERB crln-8547 13 25 the the DET crln-8547 13 26 future future ADJ crln-8547 13 27 value value NOUN crln-8547 13 28 of of ADP crln-8547 13 29 a a DET crln-8547 13 30 new new ADJ crln-8547 13 31 idea idea NOUN crln-8547 13 32 ( ( PUNCT crln-8547 13 33 particularly particularly ADV crln-8547 13 34 one one NUM crln-8547 13 35 that that PRON crln-8547 13 36 is be AUX crln-8547 13 37 technologically technologically ADV crln-8547 13 38 driven drive VERB crln-8547 13 39 ) ) PUNCT crln-8547 13 40 , , PUNCT crln-8547 13 41 it it PRON crln-8547 13 42 is be AUX crln-8547 13 43 better well ADJ crln-8547 13 44 to to PART crln-8547 13 45 “ " PUNCT crln-8547 13 46 just just ADV crln-8547 13 47 do do VERB crln-8547 13 48 it it PRON crln-8547 13 49 . . PUNCT crln-8547 13 50 ”10 ”10 PUNCT crln-8547 14 1 so so ADV crln-8547 14 2 , , PUNCT crln-8547 14 3 is be AUX crln-8547 14 4 it it PRON crln-8547 14 5 a a DET crln-8547 14 6 method method NOUN crln-8547 14 7 that that PRON crln-8547 14 8 can can AUX crln-8547 14 9 be be AUX crln-8547 14 10 usefully usefully ADV crln-8547 14 11 used use VERB crln-8547 14 12 in in ADP crln-8547 14 13 the the DET crln-8547 14 14 academic academic ADJ crln-8547 14 15 library library NOUN crln-8547 14 16 of of ADP crln-8547 14 17 today today NOUN crln-8547 14 18 ? ? PUNCT crln-8547 15 1 case case NOUN crln-8547 15 2 study study VERB crln-8547 15 3 the the DET crln-8547 15 4 customer customer NOUN crln-8547 15 5 services service NOUN crln-8547 15 6 group group NOUN crln-8547 15 7 at at ADP crln-8547 15 8 newcastle newcastle PROPN crln-8547 15 9 university university PROPN crln-8547 15 10 library library NOUN crln-8547 15 11 wanted want VERB crln-8547 15 12 to to PART crln-8547 15 13 develop develop VERB crln-8547 15 14 services service NOUN crln-8547 15 15 that that PRON crln-8547 15 16 would would AUX crln-8547 15 17 have have VERB crln-8547 15 18 the the DET crln-8547 15 19 maximum maximum ADJ crln-8547 15 20 positive positive ADJ crln-8547 15 21 impact impact NOUN crln-8547 15 22 on on ADP crln-8547 15 23 the the DET crln-8547 15 24 users user NOUN crln-8547 15 25 of of ADP crln-8547 15 26 the the DET crln-8547 15 27 library library NOUN crln-8547 15 28 . . PUNCT crln-8547 16 1 however however ADV crln-8547 16 2 , , PUNCT crln-8547 16 3 library library NOUN crln-8547 16 4 staff staff NOUN crln-8547 16 5 are be AUX crln-8547 16 6 well well ADV crln-8547 16 7 aware aware ADJ crln-8547 16 8 of of ADP crln-8547 16 9 the the DET crln-8547 16 10 difficulty difficulty NOUN crln-8547 16 11 in in ADP crln-8547 16 12 extracting extract VERB crln-8547 16 13 opinion opinion NOUN crln-8547 16 14 and and CCONJ crln-8547 16 15 responses response NOUN crln-8547 16 16 from from ADP crln-8547 16 17 students student NOUN crln-8547 16 18 , , PUNCT crln-8547 16 19 especially especially ADV crln-8547 16 20 in in ADP crln-8547 16 21 this this DET crln-8547 16 22 age age NOUN crln-8547 16 23 of of ADP crln-8547 16 24 survey survey NOUN crln-8547 16 25 ennui.11 ennui.11 ADV crln-8547 16 26 the the DET crln-8547 16 27 group group NOUN crln-8547 16 28 decided decide VERB crln-8547 16 29 to to PART crln-8547 16 30 adopt adopt VERB crln-8547 16 31 a a DET crln-8547 16 32 “ " PUNCT crln-8547 16 33 quick quick ADJ crln-8547 16 34 and and CCONJ crln-8547 16 35 dirty dirty ADJ crln-8547 16 36 ” " PUNCT crln-8547 16 37 survey survey NOUN crln-8547 16 38 approach approach NOUN crln-8547 16 39 . . PUNCT crln-8547 17 1 we we PRON crln-8547 17 2 asked ask VERB crln-8547 17 3 just just ADV crln-8547 17 4 three three NUM crln-8547 17 5 questions question NOUN crln-8547 17 6 : : PUNCT crln-8547 17 7 • • VERB crln-8547 17 8 what what PRON crln-8547 17 9 five five NUM crln-8547 17 10 activities activity NOUN crln-8547 17 11 do do AUX crln-8547 17 12 you you PRON crln-8547 17 13 do do VERB crln-8547 17 14 most most ADJ crln-8547 17 15 in in ADP crln-8547 17 16 the the DET crln-8547 17 17 library library NOUN crln-8547 17 18 ? ? PUNCT crln-8547 18 1 ( ( PUNCT crln-8547 18 2 with with ADP crln-8547 18 3 a a DET crln-8547 18 4 list list NOUN crln-8547 18 5 of of ADP crln-8547 18 6 services service NOUN crln-8547 18 7 with with ADP crln-8547 18 8 tick tick NOUN crln-8547 18 9 boxes box NOUN crln-8547 18 10 ) ) PUNCT crln-8547 18 11 • • VERB crln-8547 18 12 what what PRON crln-8547 18 13 else else ADV crln-8547 18 14 do do AUX crln-8547 18 15 you you PRON crln-8547 18 16 use use VERB crln-8547 18 17 in in ADP crln-8547 18 18 the the DET crln-8547 18 19 library library NOUN crln-8547 18 20 ? ? PUNCT crln-8547 19 1 ( ( PUNCT crln-8547 19 2 with with ADP crln-8547 19 3 a a DET crln-8547 19 4 list list NOUN crln-8547 19 5 of of ADP crln-8547 19 6 services service NOUN crln-8547 19 7 with with ADP crln-8547 19 8 tick tick NOUN crln-8547 19 9 boxes box NOUN crln-8547 19 10 ) ) PUNCT crln-8547 19 11 • • VERB crln-8547 19 12 if if SCONJ crln-8547 19 13 money money NOUN crln-8547 19 14 were be AUX crln-8547 19 15 no no DET crln-8547 19 16 object object NOUN crln-8547 19 17 , , PUNCT crln-8547 19 18 what what DET crln-8547 19 19 single single ADJ crln-8547 19 20 change change NOUN crln-8547 19 21 would would AUX crln-8547 19 22 improve improve VERB crln-8547 19 23 your your PRON crln-8547 19 24 library library NOUN crln-8547 19 25 experience experience NOUN crln-8547 19 26 the the DET crln-8547 19 27 most most ADJ crln-8547 19 28 ? ? PUNCT crln-8547 20 1 it it PRON crln-8547 20 2 was be AUX crln-8547 20 3 also also ADV crln-8547 20 4 decided decide VERB crln-8547 20 5 to to PART crln-8547 20 6 pursue pursue VERB crln-8547 20 7 the the DET crln-8547 20 8 responses response NOUN crln-8547 20 9 quite quite ADV crln-8547 20 10 aggressively aggressively ADV crln-8547 20 11 — — PUNCT crln-8547 20 12 library library NOUN crln-8547 20 13 staff staff NOUN crln-8547 20 14 approached approach VERB crln-8547 20 15 students student NOUN crln-8547 20 16 sat sit VERB crln-8547 20 17 at at ADP crln-8547 20 18 study study NOUN crln-8547 20 19 places place NOUN crln-8547 20 20 or or CCONJ crln-8547 20 21 in in ADP crln-8547 20 22 the the DET crln-8547 20 23 café café NOUN crln-8547 20 24 when when SCONJ crln-8547 20 25 they they PRON crln-8547 20 26 approached approach VERB crln-8547 20 27 the the DET crln-8547 20 28 enquiry enquiry NOUN crln-8547 20 29 desks desk NOUN crln-8547 20 30 . . PUNCT crln-8547 21 1 mindful mindful ADJ crln-8547 21 2 of of ADP crln-8547 21 3 gathering gather VERB crln-8547 21 4 data datum NOUN crln-8547 21 5 from from ADP crln-8547 21 6 those those PRON crln-8547 21 7 who who PRON crln-8547 21 8 were be AUX crln-8547 21 9 not not PART crln-8547 21 10 in in ADP crln-8547 21 11 the the DET crln-8547 21 12 library library NOUN crln-8547 21 13 , , PUNCT crln-8547 21 14 staff staff NOUN crln-8547 21 15 also also ADV crln-8547 21 16 stopped stop VERB crln-8547 21 17 students student NOUN crln-8547 21 18 at at ADP crln-8547 21 19 a a DET crln-8547 21 20 variety variety NOUN crln-8547 21 21 of of ADP crln-8547 21 22 locations location NOUN crln-8547 21 23 on on ADP crln-8547 21 24 campus campus NOUN crln-8547 21 25 . . PUNCT crln-8547 22 1 as as SCONJ crln-8547 22 2 the the DET crln-8547 22 3 survey survey NOUN crln-8547 22 4 took take VERB crln-8547 22 5 only only ADV crln-8547 22 6 two two NUM crln-8547 22 7 minutes minute NOUN crln-8547 22 8 to to PART crln-8547 22 9 complete complete VERB crln-8547 22 10 , , PUNCT crln-8547 22 11 about about ADV crln-8547 22 12 1,000 1,000 NUM crln-8547 22 13 responses response NOUN crln-8547 22 14 were be AUX crln-8547 22 15 gathered gather VERB crln-8547 22 16 in in ADP crln-8547 22 17 the the DET crln-8547 22 18 survey survey NOUN crln-8547 22 19 period period NOUN crln-8547 22 20 . . PUNCT crln-8547 23 1 this this PRON crln-8547 23 2 included include VERB crln-8547 23 3 responses response NOUN crln-8547 23 4 from from ADP crln-8547 23 5 staff staff NOUN crln-8547 23 6 , , PUNCT crln-8547 23 7 postgraduates postgraduate NOUN crln-8547 23 8 , , PUNCT crln-8547 23 9 undergraduates undergraduate VERB crln-8547 23 10 , , PUNCT crln-8547 23 11 and and CCONJ crln-8547 23 12 nhs nhs ADV crln-8547 23 13 external external ADJ crln-8547 23 14 members member NOUN crln-8547 23 15 of of ADP crln-8547 23 16 the the DET crln-8547 23 17 university university PROPN crln-8547 23 18 library library NOUN crln-8547 23 19 . . PUNCT crln-8547 24 1 the the DET crln-8547 24 2 results result NOUN crln-8547 24 3 were be AUX crln-8547 24 4 not not PART crln-8547 24 5 unexpected unexpected ADJ crln-8547 24 6 . . PUNCT crln-8547 25 1 students student NOUN crln-8547 25 2 wanted want VERB crln-8547 25 3 more more ADJ crln-8547 25 4 textbooks textbook NOUN crln-8547 25 5 , , PUNCT crln-8547 25 6 more more ADJ crln-8547 25 7 pcs pc NOUN crln-8547 25 8 , , PUNCT crln-8547 25 9 more more ADJ crln-8547 25 10 study study NOUN crln-8547 25 11 spaces space NOUN crln-8547 25 12 , , PUNCT crln-8547 25 13 longer long ADV crln-8547 25 14 opening open VERB crln-8547 25 15 hours hour NOUN crln-8547 25 16 . . PUNCT crln-8547 26 1 more more ADV crln-8547 26 2 interesting interesting ADJ crln-8547 26 3 was be AUX crln-8547 26 4 a a DET crln-8547 26 5 desire desire NOUN crln-8547 26 6 for for ADP crln-8547 26 7 less less ADJ crln-8547 26 8 noise noise NOUN crln-8547 26 9 and and CCONJ crln-8547 26 10 distractions distraction NOUN crln-8547 26 11 when when SCONJ crln-8547 26 12 they they PRON crln-8547 26 13 were be AUX crln-8547 26 14 studying study VERB crln-8547 26 15 , , PUNCT crln-8547 26 16 including include VERB crln-8547 26 17 groups group NOUN crln-8547 26 18 talking talk VERB crln-8547 26 19 , , PUNCT crln-8547 26 20 using use VERB crln-8547 26 21 mobile mobile ADJ crln-8547 26 22 phones phone NOUN crln-8547 26 23 , , PUNCT crln-8547 26 24 and and CCONJ crln-8547 26 25 using use VERB crln-8547 26 26 facebook facebook NOUN crln-8547 26 27 on on ADP crln-8547 26 28 pcs pc NOUN crln-8547 26 29 when when SCONJ crln-8547 26 30 others other NOUN crln-8547 26 31 were be AUX crln-8547 26 32 trying try VERB crln-8547 26 33 to to PART crln-8547 26 34 work work VERB crln-8547 26 35 . . PUNCT crln-8547 27 1 at at ADP crln-8547 27 2 a a DET crln-8547 27 3 meeting meeting NOUN crln-8547 27 4 of of ADP crln-8547 27 5 the the DET crln-8547 27 6 customer customer NOUN crln-8547 27 7 services service NOUN crln-8547 27 8 group group NOUN crln-8547 27 9 in in ADP crln-8547 27 10 april april PROPN crln-8547 27 11 2010 2010 NUM crln-8547 27 12 , , PUNCT crln-8547 27 13 the the DET crln-8547 27 14 possibility possibility NOUN crln-8547 27 15 of of ADP crln-8547 27 16 a a DET crln-8547 27 17 low low ADJ crln-8547 27 18 - - PUNCT crln-8547 27 19 cost cost NOUN crln-8547 27 20 , , PUNCT crln-8547 27 21 highly highly ADV crln-8547 27 22 visible visible ADJ crln-8547 27 23 , , PUNCT crln-8547 27 24 and and CCONJ crln-8547 27 25 positive positive ADJ crln-8547 27 26 impact impact NOUN crln-8547 27 27 campaign campaign NOUN crln-8547 27 28 was be AUX crln-8547 27 29 discussed discuss VERB crln-8547 27 30 and and CCONJ crln-8547 27 31 decided decide VERB crln-8547 27 32 upon upon SCONJ crln-8547 27 33 . . PUNCT crln-8547 28 1 every every DET crln-8547 28 2 member member NOUN crln-8547 28 3 of of ADP crln-8547 28 4 library library NOUN crln-8547 28 5 staff staff NOUN crln-8547 28 6 , , PUNCT crln-8547 28 7 regardless regardless ADV crln-8547 28 8 or or CCONJ crln-8547 28 9 section section NOUN crln-8547 28 10 , , PUNCT crln-8547 28 11 job job NOUN crln-8547 28 12 responsibility responsibility NOUN crln-8547 28 13 , , PUNCT crln-8547 28 14 or or CCONJ crln-8547 28 15 grade grade NOUN crln-8547 28 16 would would AUX crln-8547 28 17 be be AUX crln-8547 28 18 involved involve VERB crln-8547 28 19 in in ADP crln-8547 28 20 a a DET crln-8547 28 21 campaign campaign NOUN crln-8547 28 22 to to PART crln-8547 28 23 keep keep VERB crln-8547 28 24 the the DET crln-8547 28 25 library library NOUN crln-8547 28 26 as as ADP crln-8547 28 27 quiet quiet ADJ crln-8547 28 28 and and CCONJ crln-8547 28 29 pleasant pleasant ADJ crln-8547 28 30 as as ADP crln-8547 28 31 possible possible ADJ crln-8547 28 32 during during ADP crln-8547 28 33 the the DET crln-8547 28 34 enormously enormously ADV crln-8547 28 35 busy busy ADJ crln-8547 28 36 examination examination NOUN crln-8547 28 37 period period NOUN crln-8547 28 38 in in ADP crln-8547 28 39 may may PROPN crln-8547 28 40 . . PUNCT crln-8547 29 1 it it PRON crln-8547 29 2 was be AUX crln-8547 29 3 decided decide VERB crln-8547 29 4 that that SCONJ crln-8547 29 5 regular regular ADJ crln-8547 29 6 sweeps sweep NOUN crln-8547 29 7 would would AUX crln-8547 29 8 be be AUX crln-8547 29 9 made make VERB crln-8547 29 10 of of ADP crln-8547 29 11 each each DET crln-8547 29 12 floor floor NOUN crln-8547 29 13 in in ADP crln-8547 29 14 the the DET crln-8547 29 15 library library NOUN crln-8547 29 16 during during ADP crln-8547 29 17 every every DET crln-8547 29 18 day day NOUN crln-8547 29 19 in in ADP crln-8547 29 20 may may PROPN crln-8547 29 21 . . PUNCT crln-8547 30 1 staff staff NOUN crln-8547 30 2 would would AUX crln-8547 30 3 check check VERB crln-8547 30 4 for for ADP crln-8547 30 5 noise noise NOUN crln-8547 30 6 , , PUNCT crln-8547 30 7 trailing trail VERB crln-8547 30 8 wires wire NOUN crln-8547 30 9 from from ADP crln-8547 30 10 laptops laptop NOUN crln-8547 30 11 , , PUNCT crln-8547 30 12 litter litter NOUN crln-8547 30 13 and and CCONJ crln-8547 30 14 unattended unattended ADJ crln-8547 30 15 belongings belonging NOUN crln-8547 30 16 . . PUNCT crln-8547 31 1 each each DET crln-8547 31 2 sweep sweep NOUN crln-8547 31 3 would would AUX crln-8547 31 4 be be AUX crln-8547 31 5 noted note VERB crln-8547 31 6 on on ADP crln-8547 31 7 survey survey NOUN crln-8547 31 8 sheets sheet NOUN crln-8547 31 9 at at ADP crln-8547 31 10 information information NOUN crln-8547 31 11 desks desk NOUN crln-8547 31 12 on on ADP crln-8547 31 13 each each DET crln-8547 31 14 floor floor NOUN crln-8547 31 15 . . PUNCT crln-8547 32 1 guidance guidance NOUN crln-8547 32 2 leaflets leaflet NOUN crln-8547 32 3 would would AUX crln-8547 32 4 be be AUX crln-8547 32 5 created create VERB crln-8547 32 6 for for SCONJ crln-8547 32 7 staff staff NOUN crln-8547 32 8 to to PART crln-8547 32 9 use use VERB crln-8547 32 10 when when SCONJ crln-8547 32 11 speaking speak VERB crln-8547 32 12 to to ADP crln-8547 32 13 users user NOUN crln-8547 32 14 , , PUNCT crln-8547 32 15 and and CCONJ crln-8547 32 16 posters poster NOUN crln-8547 32 17 would would AUX crln-8547 32 18 be be AUX crln-8547 32 19 placed place VERB crln-8547 32 20 all all ADV crln-8547 32 21 over over ADP crln-8547 32 22 the the DET crln-8547 32 23 library library NOUN crln-8547 32 24 . . PUNCT crln-8547 33 1 the the DET crln-8547 33 2 campaign campaign NOUN crln-8547 33 3 would would AUX crln-8547 33 4 be be AUX crln-8547 33 5 promoted promote VERB crln-8547 33 6 as as ADP crln-8547 33 7 a a DET crln-8547 33 8 partnership partnership NOUN crln-8547 33 9 with with ADP crln-8547 33 10 the the DET crln-8547 33 11 university university NOUN crln-8547 33 12 library library NOUN crln-8547 33 13 working work VERB crln-8547 33 14 with with ADP crln-8547 33 15 students student NOUN crln-8547 33 16 to to PART crln-8547 33 17 keep keep VERB crln-8547 33 18 the the DET crln-8547 33 19 library library NOUN crln-8547 33 20 as as ADV crln-8547 33 21 quiet quiet ADJ crln-8547 33 22 as as ADP crln-8547 33 23 possible possible ADJ crln-8547 33 24 to to PART crln-8547 33 25 support support VERB crln-8547 33 26 revision revision NOUN crln-8547 33 27 , , PUNCT crln-8547 33 28 and and CCONJ crln-8547 33 29 as as ADV crln-8547 33 30 tidy tidy ADJ crln-8547 33 31 as as ADP crln-8547 33 32 possible possible ADJ crln-8547 33 33 to to PART crln-8547 33 34 provide provide VERB crln-8547 33 35 a a DET crln-8547 33 36 quiet quiet ADJ crln-8547 33 37 and and CCONJ crln-8547 33 38 clean clean ADJ crln-8547 33 39 study study NOUN crln-8547 33 40 environment environment PROPN crln-8547 33 41 . . PUNCT crln-8547 34 1 promotional promotional ADJ crln-8547 34 2 material material NOUN crln-8547 34 3 would would AUX crln-8547 34 4 state state VERB crln-8547 34 5 what what PRON crln-8547 34 6 library library NOUN crln-8547 34 7 staff staff NOUN crln-8547 34 8 would would AUX crln-8547 34 9 do do VERB crln-8547 34 10 ; ; PUNCT crln-8547 34 11 sweep sweep VERB crln-8547 34 12 four four NUM crln-8547 34 13 times time NOUN crln-8547 34 14 daily daily ADJ crln-8547 34 15 to to PART crln-8547 34 16 check check VERB crln-8547 34 17 noise noise NOUN crln-8547 34 18 levels level NOUN crln-8547 34 19 and and CCONJ crln-8547 34 20 to to PART crln-8547 34 21 ensure ensure VERB crln-8547 34 22 there there PRON crln-8547 34 23 were be VERB crln-8547 34 24 no no DET crln-8547 34 25 safety safety NOUN crln-8547 34 26 hazards hazard NOUN crln-8547 34 27 ; ; PUNCT crln-8547 34 28 ensure ensure VERB crln-8547 34 29 bins bin NOUN crln-8547 34 30 were be AUX crln-8547 34 31 emptied empty VERB crln-8547 34 32 regularly regularly ADV crln-8547 34 33 ; ; PUNCT crln-8547 34 34 check check VERB crln-8547 34 35 for for ADP crln-8547 34 36 unattended unattended ADJ crln-8547 34 37 belongings belonging NOUN crln-8547 34 38 . . PUNCT crln-8547 35 1 it it PRON crln-8547 35 2 also also ADV crln-8547 35 3 stated state VERB crln-8547 35 4 what what PRON crln-8547 35 5 was be AUX crln-8547 35 6 expected expect VERB crln-8547 35 7 from from ADP crln-8547 35 8 users user NOUN crln-8547 35 9 : : PUNCT crln-8547 35 10 keeping keep VERB crln-8547 35 11 noise noise NOUN crln-8547 35 12 levels level NOUN crln-8547 35 13 to to ADP crln-8547 35 14 a a DET crln-8547 35 15 minimum minimum NOUN crln-8547 35 16 ; ; PUNCT crln-8547 35 17 keeping keep VERB crln-8547 35 18 an an DET crln-8547 35 19 eye eye NOUN crln-8547 35 20 on on ADP crln-8547 35 21 their their PRON crln-8547 35 22 belongings belonging NOUN crln-8547 35 23 ; ; PUNCT crln-8547 35 24 keeping keep VERB crln-8547 35 25 gangways gangway NOUN crln-8547 35 26 and and CCONJ crln-8547 35 27 doors door NOUN crln-8547 35 28 free free ADJ crln-8547 35 29 from from ADP crln-8547 35 30 trip trip NOUN crln-8547 35 31 hazards hazard NOUN crln-8547 35 32 : : PUNCT crln-8547 35 33 and and CCONJ crln-8547 35 34 using use VERB crln-8547 35 35 the the DET crln-8547 35 36 bins bin NOUN crln-8547 35 37 or or CCONJ crln-8547 35 38 recycling recycling NOUN crln-8547 35 39 units unit NOUN crln-8547 35 40 . . PUNCT crln-8547 36 1 given give VERB crln-8547 36 2 that that SCONJ crln-8547 36 3 there there PRON crln-8547 36 4 was be VERB crln-8547 36 5 a a DET crln-8547 36 6 scant scant ADJ crln-8547 36 7 two two NUM crln-8547 36 8 weeks week NOUN crln-8547 36 9 before before ADP crln-8547 36 10 the the DET crln-8547 36 11 start start NOUN crln-8547 36 12 of of ADP crln-8547 36 13 may may PROPN crln-8547 36 14 , , PUNCT crln-8547 36 15 the the DET crln-8547 36 16 proposal proposal NOUN crln-8547 36 17 was be AUX crln-8547 36 18 takapril takapril NOUN crln-8547 36 19 2011 2011 NUM crln-8547 36 20 231 231 NUM crln-8547 36 21 c&rl c&rl PROPN crln-8547 36 22 news news NOUN crln-8547 36 23 en en ADV crln-8547 36 24 to to ADP crln-8547 36 25 the the DET crln-8547 36 26 service service NOUN crln-8547 36 27 managers manager NOUN crln-8547 36 28 ’ ’ PART crln-8547 36 29 group group NOUN crln-8547 36 30 to to PART crln-8547 36 31 ensure ensure VERB crln-8547 36 32 buy buy VERB crln-8547 36 33 - - PUNCT crln-8547 36 34 in in NOUN crln-8547 36 35 from from ADP crln-8547 36 36 all all DET crln-8547 36 37 section section NOUN crln-8547 36 38 heads head NOUN crln-8547 36 39 . . PUNCT crln-8547 37 1 each each DET crln-8547 37 2 section section NOUN crln-8547 37 3 was be AUX crln-8547 37 4 responsible responsible ADJ crln-8547 37 5 for for ADP crln-8547 37 6 a a DET crln-8547 37 7 number number NOUN crln-8547 37 8 of of ADP crln-8547 37 9 days day NOUN crln-8547 37 10 during during ADP crln-8547 37 11 the the DET crln-8547 37 12 month month NOUN crln-8547 37 13 , , PUNCT crln-8547 37 14 and and CCONJ crln-8547 37 15 how how SCONJ crln-8547 37 16 they they PRON crln-8547 37 17 staffed staff VERB crln-8547 37 18 these these PRON crln-8547 37 19 was be AUX crln-8547 37 20 up up ADP crln-8547 37 21 to to ADP crln-8547 37 22 them they PRON crln-8547 37 23 . . PUNCT crln-8547 38 1 there there PRON crln-8547 38 2 was be VERB crln-8547 38 3 an an DET crln-8547 38 4 overall overall ADJ crln-8547 38 5 approval approval NOUN crln-8547 38 6 , , PUNCT crln-8547 38 7 and and CCONJ crln-8547 38 8 the the DET crln-8547 38 9 campaign campaign NOUN crln-8547 38 10 started start VERB crln-8547 38 11 with with ADP crln-8547 38 12 bright bright ADJ crln-8547 38 13 posters poster NOUN crln-8547 38 14 and and CCONJ crln-8547 38 15 leaflets leaflet NOUN crln-8547 38 16 on on ADP crln-8547 38 17 may may PROPN crln-8547 38 18 1 1 NUM crln-8547 38 19 , , PUNCT crln-8547 38 20 2010 2010 NUM crln-8547 38 21 . . PUNCT crln-8547 39 1 over over ADP crln-8547 39 2 the the DET crln-8547 39 3 next next ADJ crln-8547 39 4 month month NOUN crln-8547 39 5 , , PUNCT crln-8547 39 6 a a DET crln-8547 39 7 total total NOUN crln-8547 39 8 of of ADP crln-8547 39 9 558 558 NUM crln-8547 39 10 sweeps sweep NOUN crln-8547 39 11 were be AUX crln-8547 39 12 made make VERB crln-8547 39 13 by by ADP crln-8547 39 14 library library NOUN crln-8547 39 15 staff staff NOUN crln-8547 39 16 from from ADP crln-8547 39 17 all all DET crln-8547 39 18 sections section NOUN crln-8547 39 19 of of ADP crln-8547 39 20 the the DET crln-8547 39 21 library library NOUN crln-8547 39 22 . . PUNCT crln-8547 40 1 each each DET crln-8547 40 2 sweep sweep NOUN crln-8547 40 3 took take VERB crln-8547 40 4 an an DET crln-8547 40 5 average average NOUN crln-8547 40 6 of of ADP crln-8547 40 7 5 5 NUM crln-8547 40 8 to to PART crln-8547 40 9 10 10 NUM crln-8547 40 10 minutes minute NOUN crln-8547 40 11 . . PUNCT crln-8547 41 1 staff staff NOUN crln-8547 41 2 were be AUX crln-8547 41 3 highly highly ADV crln-8547 41 4 visible visible ADJ crln-8547 41 5 , , PUNCT crln-8547 41 6 wearing wear VERB crln-8547 41 7 name name NOUN crln-8547 41 8 badges badge NOUN crln-8547 41 9 and and CCONJ crln-8547 41 10 leaving leave VERB crln-8547 41 11 “ " PUNCT crln-8547 41 12 calling call VERB crln-8547 41 13 cards card NOUN crln-8547 41 14 ” " PUNCT crln-8547 41 15 on on ADP crln-8547 41 16 unattended unattended ADJ crln-8547 41 17 belongings belonging NOUN crln-8547 41 18 to to PART crln-8547 41 19 warn warn VERB crln-8547 41 20 users user NOUN crln-8547 41 21 about about ADP crln-8547 41 22 the the DET crln-8547 41 23 dangers danger NOUN crln-8547 41 24 of of ADP crln-8547 41 25 leaving leave VERB crln-8547 41 26 laptops laptop NOUN crln-8547 41 27 , , PUNCT crln-8547 41 28 ipods ipod NOUN crln-8547 41 29 , , PUNCT crln-8547 41 30 and and CCONJ crln-8547 41 31 wallets wallet VERB crln-8547 41 32 visible visible ADJ crln-8547 41 33 at at ADP crln-8547 41 34 unattended unattended ADJ crln-8547 41 35 study study NOUN crln-8547 41 36 spaces space NOUN crln-8547 41 37 . . PUNCT crln-8547 42 1 users user NOUN crln-8547 42 2 who who PRON crln-8547 42 3 were be AUX crln-8547 42 4 asked ask VERB crln-8547 42 5 to to PART crln-8547 42 6 be be AUX crln-8547 42 7 quieter quieter NOUN crln-8547 42 8 or or CCONJ crln-8547 42 9 to to PART crln-8547 42 10 remove remove VERB crln-8547 42 11 trailing trail VERB crln-8547 42 12 laptop laptop NOUN crln-8547 42 13 wires wire NOUN crln-8547 42 14 were be AUX crln-8547 42 15 given give VERB crln-8547 42 16 leaflets leaflet NOUN crln-8547 42 17 about about ADP crln-8547 42 18 the the DET crln-8547 42 19 campaign campaign NOUN crln-8547 42 20 and and CCONJ crln-8547 42 21 asked ask VERB crln-8547 42 22 to to PART crln-8547 42 23 take take VERB crln-8547 42 24 part part NOUN crln-8547 42 25 . . PUNCT crln-8547 43 1 students student NOUN crln-8547 43 2 responded respond VERB crln-8547 43 3 to to ADP crln-8547 43 4 the the DET crln-8547 43 5 staff staff NOUN crln-8547 43 6 presence presence NOUN crln-8547 43 7 by by ADP crln-8547 43 8 following follow VERB crln-8547 43 9 the the DET crln-8547 43 10 guidelines guideline NOUN crln-8547 43 11 and and CCONJ crln-8547 43 12 over over ADP crln-8547 43 13 time time NOUN crln-8547 43 14 less less ADJ crln-8547 43 15 intervention intervention NOUN crln-8547 43 16 was be AUX crln-8547 43 17 required require VERB crln-8547 43 18 . . PUNCT crln-8547 44 1 within within ADP crln-8547 44 2 a a DET crln-8547 44 3 week week NOUN crln-8547 44 4 of of ADP crln-8547 44 5 the the DET crln-8547 44 6 campaign campaign NOUN crln-8547 44 7 going go VERB crln-8547 44 8 live live ADV crln-8547 44 9 , , PUNCT crln-8547 44 10 it it PRON crln-8547 44 11 had have AUX crln-8547 44 12 appeared appear VERB crln-8547 44 13 as as ADP crln-8547 44 14 a a DET crln-8547 44 15 campaign campaign NOUN crln-8547 44 16 of of ADP crln-8547 44 17 four four NUM crln-8547 44 18 other other ADJ crln-8547 44 19 university university NOUN crln-8547 44 20 library library NOUN crln-8547 44 21 web web NOUN crln-8547 44 22 sites site NOUN crln-8547 44 23 , , PUNCT crln-8547 44 24 some some PRON crln-8547 44 25 with with ADP crln-8547 44 26 identical identical ADJ crln-8547 44 27 wording wording NOUN crln-8547 44 28 to to ADP crln-8547 44 29 the the DET crln-8547 44 30 newcastle newcastle PROPN crln-8547 44 31 library library NOUN crln-8547 44 32 text text NOUN crln-8547 44 33 . . PUNCT crln-8547 45 1 at at ADP crln-8547 45 2 the the DET crln-8547 45 3 close close NOUN crln-8547 45 4 of of ADP crln-8547 45 5 the the DET crln-8547 45 6 campaign campaign NOUN crln-8547 45 7 , , PUNCT crln-8547 45 8 library library NOUN crln-8547 45 9 staff staff NOUN crln-8547 45 10 were be AUX crln-8547 45 11 surveyed survey VERB crln-8547 45 12 , , PUNCT crln-8547 45 13 asking ask VERB crln-8547 45 14 “ " PUNCT crln-8547 45 15 how how SCONJ crln-8547 45 16 was be AUX crln-8547 45 17 it it PRON crln-8547 45 18 for for ADP crln-8547 45 19 you you PRON crln-8547 45 20 ? ? PUNCT crln-8547 45 21 ” " PUNCT crln-8547 46 1 forty forty NUM crln-8547 46 2 - - PUNCT crln-8547 46 3 four four NUM crln-8547 46 4 staff staff NOUN crln-8547 46 5 responded respond VERB crln-8547 46 6 . . PUNCT crln-8547 47 1 all all PRON crln-8547 47 2 said say VERB crln-8547 47 3 that that SCONJ crln-8547 47 4 it it PRON crln-8547 47 5 had have AUX crln-8547 47 6 been be AUX crln-8547 47 7 worthwhile worthwhile ADJ crln-8547 47 8 and and CCONJ crln-8547 47 9 positive positive ADJ crln-8547 47 10 and and CCONJ crln-8547 47 11 that that SCONJ crln-8547 47 12 users user NOUN crln-8547 47 13 had have AUX crln-8547 47 14 been be AUX crln-8547 47 15 cooperative cooperative ADJ crln-8547 47 16 and and CCONJ crln-8547 47 17 appreciative appreciative ADJ crln-8547 47 18 . . PUNCT crln-8547 48 1 the the DET crln-8547 48 2 only only ADJ crln-8547 48 3 negative negative ADJ crln-8547 48 4 aspect aspect NOUN crln-8547 48 5 was be AUX crln-8547 48 6 the the DET crln-8547 48 7 amount amount NOUN crln-8547 48 8 of of ADP crln-8547 48 9 litter litter NOUN crln-8547 48 10 generated generate VERB crln-8547 48 11 by by ADP crln-8547 48 12 the the DET crln-8547 48 13 users user NOUN crln-8547 48 14 , , PUNCT crln-8547 48 15 and and CCONJ crln-8547 48 16 this this PRON crln-8547 48 17 led lead VERB crln-8547 48 18 to to ADP crln-8547 48 19 requests request NOUN crln-8547 48 20 for for ADP crln-8547 48 21 more more ADJ crln-8547 48 22 recycling recycling NOUN crln-8547 48 23 bins bin NOUN crln-8547 48 24 and and CCONJ crln-8547 48 25 the the DET crln-8547 48 26 possibility possibility NOUN crln-8547 48 27 of of ADP crln-8547 48 28 emptying empty VERB crln-8547 48 29 bins bin NOUN crln-8547 48 30 more more ADV crln-8547 48 31 frequently frequently ADV crln-8547 48 32 . . PUNCT crln-8547 49 1 it it PRON crln-8547 49 2 was be AUX crln-8547 49 3 also also ADV crln-8547 49 4 noted note VERB crln-8547 49 5 that that SCONJ crln-8547 49 6 users user NOUN crln-8547 49 7 responded respond VERB crln-8547 49 8 unfavourably unfavourably ADV crln-8547 49 9 to to ADP crln-8547 49 10 the the DET crln-8547 49 11 calling call VERB crln-8547 49 12 cards card NOUN crln-8547 49 13 on on ADP crln-8547 49 14 their their PRON crln-8547 49 15 unattended unattended ADJ crln-8547 49 16 belongings belonging NOUN crln-8547 49 17 , , PUNCT crln-8547 49 18 as as SCONJ crln-8547 49 19 they they PRON crln-8547 49 20 assumed assume VERB crln-8547 49 21 that that SCONJ crln-8547 49 22 no no DET crln-8547 49 23 one one NOUN crln-8547 49 24 would would AUX crln-8547 49 25 steal steal VERB crln-8547 49 26 anything anything PRON crln-8547 49 27 while while SCONJ crln-8547 49 28 they they PRON crln-8547 49 29 were be AUX crln-8547 49 30 away away ADV crln-8547 49 31 from from ADP crln-8547 49 32 their their PRON crln-8547 49 33 desks desk NOUN crln-8547 49 34 . . PUNCT crln-8547 50 1 there there PRON crln-8547 50 2 were be VERB crln-8547 50 3 a a DET crln-8547 50 4 number number NOUN crln-8547 50 5 of of ADP crln-8547 50 6 further further ADJ crln-8547 50 7 suggestions suggestion NOUN crln-8547 50 8 around around ADP crln-8547 50 9 providing provide VERB crln-8547 50 10 plug plug NOUN crln-8547 50 11 extensions extension NOUN crln-8547 50 12 for for ADP crln-8547 50 13 loan loan NOUN crln-8547 50 14 , , PUNCT crln-8547 50 15 and and CCONJ crln-8547 50 16 more more ADJ crln-8547 50 17 publicity publicity NOUN crln-8547 50 18 for for ADP crln-8547 50 19 the the DET crln-8547 50 20 campaign campaign NOUN crln-8547 50 21 . . PUNCT crln-8547 51 1 all all PRON crln-8547 51 2 agreed agree VERB crln-8547 51 3 it it PRON crln-8547 51 4 should should AUX crln-8547 51 5 be be AUX crln-8547 51 6 repeated repeat VERB crln-8547 51 7 each each DET crln-8547 51 8 year year NOUN crln-8547 51 9 . . PUNCT crln-8547 52 1 a a DET crln-8547 52 2 number number NOUN crln-8547 52 3 replied reply VERB crln-8547 52 4 that that SCONJ crln-8547 52 5 they they PRON crln-8547 52 6 did do AUX crln-8547 52 7 not not PART crln-8547 52 8 usually usually ADV crln-8547 52 9 work work VERB crln-8547 52 10 with with ADP crln-8547 52 11 users user NOUN crln-8547 52 12 or or CCONJ crln-8547 52 13 go go VERB crln-8547 52 14 onto onto ADP crln-8547 52 15 the the DET crln-8547 52 16 library library NOUN crln-8547 52 17 floors floor NOUN crln-8547 52 18 . . PUNCT crln-8547 53 1 while while SCONJ crln-8547 53 2 they they PRON crln-8547 53 3 had have AUX crln-8547 53 4 been be AUX crln-8547 53 5 uncomfortable uncomfortable ADJ crln-8547 53 6 enough enough ADV crln-8547 53 7 with with ADP crln-8547 53 8 the the DET crln-8547 53 9 idea idea NOUN crln-8547 53 10 that that SCONJ crln-8547 53 11 they they PRON crln-8547 53 12 patrolled patrol VERB crln-8547 53 13 in in ADP crln-8547 53 14 pairs pair NOUN crln-8547 53 15 , , PUNCT crln-8547 53 16 they they PRON crln-8547 53 17 found find VERB crln-8547 53 18 it it PRON crln-8547 53 19 a a DET crln-8547 53 20 welcome welcome ADJ crln-8547 53 21 introduction introduction NOUN crln-8547 53 22 to to ADP crln-8547 53 23 the the DET crln-8547 53 24 library library NOUN crln-8547 53 25 users user NOUN crln-8547 53 26 and and CCONJ crln-8547 53 27 how how SCONJ crln-8547 53 28 they they PRON crln-8547 53 29 used use VERB crln-8547 53 30 the the DET crln-8547 53 31 facilities facility NOUN crln-8547 53 32 . . PUNCT crln-8547 54 1 student student NOUN crln-8547 54 2 feedback feedback NOUN crln-8547 54 3 was be AUX crln-8547 54 4 also also ADV crln-8547 54 5 sought seek VERB crln-8547 54 6 immediately immediately ADV crln-8547 54 7 after after ADP crln-8547 54 8 the the DET crln-8547 54 9 campaign campaign NOUN crln-8547 54 10 , , PUNCT crln-8547 54 11 with with ADP crln-8547 54 12 staff staff NOUN crln-8547 54 13 asking ask VERB crln-8547 54 14 users user NOUN crln-8547 54 15 a a DET crln-8547 54 16 number number NOUN crln-8547 54 17 of of ADP crln-8547 54 18 short short ADJ crln-8547 54 19 questions question NOUN crln-8547 54 20 when when SCONJ crln-8547 54 21 they they PRON crln-8547 54 22 came come VERB crln-8547 54 23 to to ADP crln-8547 54 24 the the DET crln-8547 54 25 enquiry enquiry ADJ crln-8547 54 26 desks desk NOUN crln-8547 54 27 for for ADP crln-8547 54 28 any any DET crln-8547 54 29 reason reason NOUN crln-8547 54 30 . . PUNCT crln-8547 55 1 of of ADP crln-8547 55 2 the the DET crln-8547 55 3 420 420 NUM crln-8547 55 4 responses response NOUN crln-8547 55 5 elicited elicit VERB crln-8547 55 6 , , PUNCT crln-8547 55 7 all all PRON crln-8547 55 8 but but SCONJ crln-8547 55 9 two two NUM crln-8547 55 10 felt feel VERB crln-8547 55 11 it it PRON crln-8547 55 12 had have AUX crln-8547 55 13 made make VERB crln-8547 55 14 a a DET crln-8547 55 15 positive positive ADJ crln-8547 55 16 difference difference NOUN crln-8547 55 17 to to ADP crln-8547 55 18 the the DET crln-8547 55 19 library library NOUN crln-8547 55 20 environment environment NOUN crln-8547 55 21 during during ADP crln-8547 55 22 the the DET crln-8547 55 23 exam exam NOUN crln-8547 55 24 period period NOUN crln-8547 55 25 and and CCONJ crln-8547 55 26 that that SCONJ crln-8547 55 27 it it PRON crln-8547 55 28 should should AUX crln-8547 55 29 be be AUX crln-8547 55 30 repeated repeat VERB crln-8547 55 31 next next ADJ crln-8547 55 32 year year NOUN crln-8547 55 33 . . PUNCT crln-8547 56 1 the the DET crln-8547 56 2 only only ADJ crln-8547 56 3 suggestions suggestion NOUN crln-8547 56 4 made make VERB crln-8547 56 5 for for ADP crln-8547 56 6 future future ADJ crln-8547 56 7 campaigns campaign NOUN crln-8547 56 8 were be AUX crln-8547 56 9 to to PART crln-8547 56 10 increase increase VERB crln-8547 56 11 the the DET crln-8547 56 12 number number NOUN crln-8547 56 13 of of ADP crln-8547 56 14 patrols patrol NOUN crln-8547 56 15 and and CCONJ crln-8547 56 16 that that SCONJ crln-8547 56 17 there there PRON crln-8547 56 18 had have AUX crln-8547 56 19 been be AUX crln-8547 56 20 too too ADV crln-8547 56 21 much much ADJ crln-8547 56 22 litter litter NOUN crln-8547 56 23 in in ADP crln-8547 56 24 the the DET crln-8547 56 25 library library NOUN crln-8547 56 26 during during ADP crln-8547 56 27 the the DET crln-8547 56 28 period period NOUN crln-8547 56 29 . . PUNCT crln-8547 57 1 all all DET crln-8547 57 2 but but CCONJ crln-8547 57 3 five five NUM crln-8547 57 4 respondents respondent NOUN crln-8547 57 5 said say VERB crln-8547 57 6 they they PRON crln-8547 57 7 used use VERB crln-8547 57 8 the the DET crln-8547 57 9 library library NOUN crln-8547 57 10 to to PART crln-8547 57 11 study study VERB crln-8547 57 12 during during ADP crln-8547 57 13 the the DET crln-8547 57 14 examination examination NOUN crln-8547 57 15 period period NOUN crln-8547 57 16 because because SCONJ crln-8547 57 17 it it PRON crln-8547 57 18 held hold VERB crln-8547 57 19 less less ADJ crln-8547 57 20 distractions distraction NOUN crln-8547 57 21 than than ADP crln-8547 57 22 studying study VERB crln-8547 57 23 at at ADP crln-8547 57 24 home home NOUN crln-8547 57 25 . . PUNCT crln-8547 58 1 the the DET crln-8547 58 2 majority majority NOUN crln-8547 58 3 of of ADP crln-8547 58 4 free free ADJ crln-8547 58 5 text text NOUN crln-8547 58 6 comments comment NOUN crln-8547 58 7 reflected reflect VERB crln-8547 58 8 appreciation appreciation NOUN crln-8547 58 9 for for ADP crln-8547 58 10 the the DET crln-8547 58 11 efforts effort NOUN crln-8547 58 12 of of ADP crln-8547 58 13 the the DET crln-8547 58 14 staff staff NOUN crln-8547 58 15 , , PUNCT crln-8547 58 16 and and CCONJ crln-8547 58 17 that that SCONJ crln-8547 58 18 it it PRON crln-8547 58 19 had have AUX crln-8547 58 20 been be AUX crln-8547 58 21 a a DET crln-8547 58 22 welcome welcome ADJ crln-8547 58 23 enhancement enhancement NOUN crln-8547 58 24 of of ADP crln-8547 58 25 services service NOUN crln-8547 58 26 . . PUNCT crln-8547 59 1 conclusion conclusion NOUN crln-8547 59 2 this this DET crln-8547 59 3 campaign campaign NOUN crln-8547 59 4 highlighted highlight VERB crln-8547 59 5 many many ADJ crln-8547 59 6 possibilities possibility NOUN crln-8547 59 7 for for ADP crln-8547 59 8 the the DET crln-8547 59 9 development development NOUN crln-8547 59 10 of of ADP crln-8547 59 11 customer customer NOUN crln-8547 59 12 service service NOUN crln-8547 59 13 developments development NOUN crln-8547 59 14 . . PUNCT crln-8547 60 1 the the DET crln-8547 60 2 speed speed NOUN crln-8547 60 3 of of ADP crln-8547 60 4 putting put VERB crln-8547 60 5 the the DET crln-8547 60 6 service service NOUN crln-8547 60 7 together together ADV crln-8547 60 8 , , PUNCT crln-8547 60 9 just just ADV crln-8547 60 10 two two NUM crln-8547 60 11 weeks week NOUN crln-8547 60 12 , , PUNCT crln-8547 60 13 and and CCONJ crln-8547 60 14 the the DET crln-8547 60 15 fact fact NOUN crln-8547 60 16 that that SCONJ crln-8547 60 17 it it PRON crln-8547 60 18 included include VERB crln-8547 60 19 all all DET crln-8547 60 20 library library NOUN crln-8547 60 21 staff staff NOUN crln-8547 60 22 proved prove VERB crln-8547 60 23 that that SCONJ crln-8547 60 24 it it PRON crln-8547 60 25 is be AUX crln-8547 60 26 possible possible ADJ crln-8547 60 27 to to PART crln-8547 60 28 move move VERB crln-8547 60 29 projects project NOUN crln-8547 60 30 along along ADV crln-8547 60 31 quickly quickly ADV crln-8547 60 32 . . PUNCT crln-8547 61 1 it it PRON crln-8547 61 2 was be AUX crln-8547 61 3 relatively relatively ADV crln-8547 61 4 low low ADJ crln-8547 61 5 cost cost NOUN crln-8547 61 6 . . PUNCT crln-8547 62 1 by by ADP crln-8547 62 2 spreading spread VERB crln-8547 62 3 the the DET crln-8547 62 4 sweeps sweep NOUN crln-8547 62 5 between between ADP crln-8547 62 6 all all DET crln-8547 62 7 sections section NOUN crln-8547 62 8 of of ADP crln-8547 62 9 the the DET crln-8547 62 10 library library NOUN crln-8547 62 11 , , PUNCT crln-8547 62 12 no no DET crln-8547 62 13 one one NUM crln-8547 62 14 department department NOUN crln-8547 62 15 bore bear VERB crln-8547 62 16 the the DET crln-8547 62 17 burden burden NOUN crln-8547 62 18 of of ADP crln-8547 62 19 timetabling timetable VERB crln-8547 62 20 for for ADP crln-8547 62 21 a a DET crln-8547 62 22 whole whole ADJ crln-8547 62 23 month month NOUN crln-8547 62 24 , , PUNCT crln-8547 62 25 and and CCONJ crln-8547 62 26 it it PRON crln-8547 62 27 gave give VERB crln-8547 62 28 a a DET crln-8547 62 29 clear clear ADJ crln-8547 62 30 message message NOUN crln-8547 62 31 to to ADP crln-8547 62 32 all all DET crln-8547 62 33 members member NOUN crln-8547 62 34 of of ADP crln-8547 62 35 library library NOUN crln-8547 62 36 staff staff NOUN crln-8547 62 37 that that PRON crln-8547 62 38 our our PRON crln-8547 62 39 primary primary ADJ crln-8547 62 40 raison raison NOUN crln-8547 62 41 d’etre d’etre PROPN crln-8547 62 42 is be AUX crln-8547 62 43 our our PRON crln-8547 62 44 users user NOUN crln-8547 62 45 , , PUNCT crln-8547 62 46 whatever whatever PRON crln-8547 62 47 their their PRON crln-8547 62 48 exact exact ADJ crln-8547 62 49 job job NOUN crln-8547 62 50 role role NOUN crln-8547 62 51 might might AUX crln-8547 62 52 be be AUX crln-8547 62 53 . . PUNCT crln-8547 63 1 it it PRON crln-8547 63 2 also also ADV crln-8547 63 3 showed show VERB crln-8547 63 4 that that SCONJ crln-8547 63 5 services service NOUN crln-8547 63 6 can can AUX crln-8547 63 7 be be AUX crln-8547 63 8 seasonal seasonal ADJ crln-8547 63 9 — — PUNCT crln-8547 63 10 the the DET crln-8547 63 11 library library NOUN crln-8547 63 12 is be AUX crln-8547 63 13 able able ADJ crln-8547 63 14 to to PART crln-8547 63 15 roll roll VERB crln-8547 63 16 out out ADP crln-8547 63 17 different different ADJ crln-8547 63 18 services service NOUN crln-8547 63 19 at at ADP crln-8547 63 20 different different ADJ crln-8547 63 21 times time NOUN crln-8547 63 22 according accord VERB crln-8547 63 23 to to ADP crln-8547 63 24 user user NOUN crln-8547 63 25 need need NOUN crln-8547 63 26 . . PUNCT crln-8547 64 1 we we PRON crln-8547 64 2 have have AUX crln-8547 64 3 always always ADV crln-8547 64 4 done do VERB crln-8547 64 5 this this PRON crln-8547 64 6 for for ADP crln-8547 64 7 induction induction NOUN crln-8547 64 8 and and CCONJ crln-8547 64 9 information information NOUN crln-8547 64 10 skills skill NOUN crln-8547 64 11 teaching teaching NOUN crln-8547 64 12 , , PUNCT crln-8547 64 13 but but CCONJ crln-8547 64 14 we we PRON crln-8547 64 15 need need VERB crln-8547 64 16 to to PART crln-8547 64 17 be be AUX crln-8547 64 18 aware aware ADJ crln-8547 64 19 of of ADP crln-8547 64 20 the the DET crln-8547 64 21 flow flow NOUN crln-8547 64 22 of of ADP crln-8547 64 23 the the DET crln-8547 64 24 academic academic ADJ crln-8547 64 25 year year NOUN crln-8547 64 26 and and CCONJ crln-8547 64 27 what what PRON crln-8547 64 28 that that PRON crln-8547 64 29 means mean VERB crln-8547 64 30 for for ADP crln-8547 64 31 our our PRON crln-8547 64 32 users user NOUN crln-8547 64 33 , , PUNCT crln-8547 64 34 and and CCONJ crln-8547 64 35 respond respond VERB crln-8547 64 36 accordingly accordingly ADV crln-8547 64 37 . . PUNCT crln-8547 65 1 the the DET crln-8547 65 2 customer customer NOUN crln-8547 65 3 services service NOUN crln-8547 65 4 group group NOUN crln-8547 65 5 is be AUX crln-8547 65 6 now now ADV crln-8547 65 7 considering consider VERB crln-8547 65 8 other other ADJ crln-8547 65 9 seasonal seasonal ADJ crln-8547 65 10 activities activity NOUN crln-8547 65 11 to to PART crln-8547 65 12 see see VERB crln-8547 65 13 where where SCONJ crln-8547 65 14 we we PRON crln-8547 65 15 can can AUX crln-8547 65 16 pool pool VERB crln-8547 65 17 the the DET crln-8547 65 18 whole whole ADJ crln-8547 65 19 library library NOUN crln-8547 65 20 staff staff NOUN crln-8547 65 21 resource resource NOUN crln-8547 65 22 to to ADP crln-8547 65 23 good good ADJ crln-8547 65 24 effect effect NOUN crln-8547 65 25 in in ADP crln-8547 65 26 the the DET crln-8547 65 27 future future NOUN crln-8547 65 28 . . PUNCT crln-8547 66 1 most most ADV crln-8547 66 2 importantly importantly ADV crln-8547 66 3 , , PUNCT crln-8547 66 4 it it PRON crln-8547 66 5 was be AUX crln-8547 66 6 well well ADV crln-8547 66 7 received receive VERB crln-8547 66 8 and and CCONJ crln-8547 66 9 appreciated appreciate VERB crln-8547 66 10 by by ADP crln-8547 66 11 the the DET crln-8547 66 12 users user NOUN crln-8547 66 13 . . PUNCT crln-8547 67 1 it it PRON crln-8547 67 2 showed show VERB crln-8547 67 3 the the DET crln-8547 67 4 library library NOUN crln-8547 67 5 as as ADP crln-8547 67 6 responsive responsive ADJ crln-8547 67 7 , , PUNCT crln-8547 67 8 sensitive sensitive ADJ crln-8547 67 9 to to ADP crln-8547 67 10 their their PRON crln-8547 67 11 needs need NOUN crln-8547 67 12 and and CCONJ crln-8547 67 13 determined determine VERB crln-8547 67 14 to to PART crln-8547 67 15 ( ( PUNCT crln-8547 67 16 continues continue VERB crln-8547 67 17 on on ADP crln-8547 67 18 page page NOUN crln-8547 67 19 236 236 NUM crln-8547 67 20 ) ) PUNCT crln-8547 67 21 c&rl c&rl PROPN crln-8547 67 22 news news NOUN crln-8547 67 23 april april PROPN crln-8547 67 24 2011 2011 NUM crln-8547 67 25 236 236 NUM crln-8547 67 26 divs divs ADJ crln-8547 67 27 / / SYM crln-8547 67 28 acrl acrl ADJ crln-8547 67 29 / / SYM crln-8547 67 30 about about ADP crln-8547 67 31 / / SYM crln-8547 67 32 membership membership NOUN crln-8547 67 33 / / SYM crln-8547 67 34 duesfaqs duesfaqs NOUN crln-8547 67 35 / / SYM crln-8547 67 36 faq faq NOUN crln-8547 68 1 _ _ NOUN crln-8547 68 2 proposed_bylaws_.pdf proposed_bylaws_.pdf NOUN crln-8547 68 3 . . PUNCT crln-8547 68 4 approved approve VERB crln-8547 68 5 the the DET crln-8547 68 6 suggested suggest VERB crln-8547 68 7 revisions revision NOUN crln-8547 68 8 to to ADP crln-8547 68 9 the the DET crln-8547 68 10 special special ADJ crln-8547 68 11 instructions instruction NOUN crln-8547 68 12 for for ADP crln-8547 68 13 appointments appointment NOUN crln-8547 68 14 for for ADP crln-8547 68 15 the the DET crln-8547 68 16 doctoral doctoral ADJ crln-8547 68 17 dissertation dissertation NOUN crln-8547 68 18 fellowship fellowship NOUN crln-8547 68 19 committee committee NOUN crln-8547 68 20 , , PUNCT crln-8547 68 21 excellence excellence PROPN crln-8547 68 22 in in ADP crln-8547 68 23 academic academic ADJ crln-8547 68 24 libraries library NOUN crln-8547 68 25 ( ( PUNCT crln-8547 68 26 nominations nomination NOUN crln-8547 68 27 ) ) PUNCT crln-8547 68 28 committee committee NOUN crln-8547 68 29 , , PUNCT crln-8547 68 30 marketing marketing NOUN crln-8547 68 31 academic academic ADJ crln-8547 68 32 and and CCONJ crln-8547 68 33 research research NOUN crln-8547 68 34 libraries library NOUN crln-8547 68 35 committee committee NOUN crln-8547 68 36 , , PUNCT crln-8547 68 37 membership membership NOUN crln-8547 68 38 recruitment recruitment NOUN crln-8547 68 39 committee committee NOUN crln-8547 68 40 , , PUNCT crln-8547 68 41 membership membership NOUN crln-8547 68 42 retention retention NOUN crln-8547 68 43 committee committee NOUN crln-8547 68 44 , , PUNCT crln-8547 68 45 membership membership NOUN crln-8547 68 46 promotion promotion NOUN crln-8547 68 47 committee committee NOUN crln-8547 68 48 , , PUNCT crln-8547 68 49 and and CCONJ crln-8547 68 50 ( ( PUNCT crln-8547 68 51 dr dr PROPN crln-8547 68 52 . . PROPN crln-8547 68 53 e. e. PROPN crln-8547 68 54 j. j. PROPN crln-8547 68 55 ) ) PUNCT crln-8547 68 56 josey josey PROPN crln-8547 68 57 spectrum spectrum PROPN crln-8547 68 58 scholars scholar NOUN crln-8547 68 59 committees committee NOUN crln-8547 68 60 to to PART crln-8547 68 61 align align VERB crln-8547 68 62 them they PRON crln-8547 68 63 with with ADP crln-8547 68 64 acrl acrl ADJ crln-8547 68 65 ’s ’s PART crln-8547 68 66 policies policy NOUN crln-8547 68 67 . . PUNCT crln-8547 69 1 based base VERB crln-8547 69 2 on on ADP crln-8547 69 3 the the DET crln-8547 69 4 effectiveness effectiveness NOUN crln-8547 69 5 and and CCONJ crln-8547 69 6 success success NOUN crln-8547 69 7 of of ADP crln-8547 69 8 the the DET crln-8547 69 9 acrl acrl ADJ crln-8547 69 10 leadership leadership NOUN crln-8547 69 11 and and CCONJ crln-8547 69 12 recruitment recruitment NOUN crln-8547 69 13 and and CCONJ crln-8547 69 14 nominations nomination NOUN crln-8547 69 15 committee committee NOUN crln-8547 69 16 ( ( PUNCT crln-8547 69 17 lrnc lrnc NOUN crln-8547 69 18 ) ) PUNCT crln-8547 69 19 , , PUNCT crln-8547 69 20 moved move VERB crln-8547 69 21 it it PRON crln-8547 69 22 from from ADP crln-8547 69 23 pilot pilot NOUN crln-8547 69 24 status status NOUN crln-8547 69 25 to to ADP crln-8547 69 26 permanent permanent ADJ crln-8547 69 27 committee committee NOUN crln-8547 69 28 status status NOUN crln-8547 69 29 . . PUNCT crln-8547 70 1 approved approve VERB crln-8547 70 2 changing change VERB crln-8547 70 3 the the DET crln-8547 70 4 name name NOUN crln-8547 70 5 of of ADP crln-8547 70 6 the the DET crln-8547 70 7 women woman NOUN crln-8547 70 8 ’s ’s PART crln-8547 70 9 studies study NOUN crln-8547 70 10 section section NOUN crln-8547 70 11 to to ADP crln-8547 70 12 the the DET crln-8547 70 13 women woman NOUN crln-8547 70 14 & & CCONJ crln-8547 70 15 gender gender PROPN crln-8547 70 16 studies study NOUN crln-8547 70 17 section section NOUN crln-8547 70 18 , , PUNCT crln-8547 70 19 effective effective ADJ crln-8547 70 20 january january PROPN crln-8547 70 21 9 9 NUM crln-8547 70 22 , , PUNCT crln-8547 70 23 2011 2011 NUM crln-8547 70 24 . . PUNCT crln-8547 71 1 approved approve VERB crln-8547 71 2 the the DET crln-8547 71 3 annual annual ADJ crln-8547 71 4 conference conference NOUN crln-8547 71 5 2010 2010 NUM crln-8547 71 6 board board NOUN crln-8547 71 7 meeting meeting NOUN crln-8547 71 8 minutes minute NOUN crln-8547 71 9 . . PUNCT crln-8547 72 1 provide provide VERB crln-8547 72 2 the the DET crln-8547 72 3 service service NOUN crln-8547 72 4 they they PRON crln-8547 72 5 require require VERB crln-8547 72 6 when when SCONJ crln-8547 72 7 they they PRON crln-8547 72 8 require require VERB crln-8547 72 9 them they PRON crln-8547 72 10 . . PUNCT crln-8547 73 1 notes note NOUN crln-8547 73 2 1 1 NUM crln-8547 73 3 . . PUNCT crln-8547 73 4 reg reg PROPN crln-8547 73 5 carr carr PROPN crln-8547 73 6 , , PUNCT crln-8547 73 7 “ " PUNCT crln-8547 73 8 what what PRON crln-8547 73 9 users user NOUN crln-8547 73 10 want want VERB crln-8547 73 11 : : PUNCT crln-8547 73 12 an an DET crln-8547 73 13 academic academic ADJ crln-8547 73 14 ‘ ' PUNCT crln-8547 73 15 hybrid hybrid ADJ crln-8547 73 16 ’ ' PUNCT crln-8547 73 17 library library NOUN crln-8547 73 18 perspective perspective NOUN crln-8547 73 19 , , PUNCT crln-8547 73 20 ” " PUNCT crln-8547 73 21 ariandne ariandne NOUN crln-8547 73 22 46 46 NUM crln-8547 73 23 ( ( PUNCT crln-8547 73 24 2006 2006 NUM crln-8547 73 25 ) ) PUNCT crln-8547 73 26 . . PUNCT crln-8547 74 1 2 2 X crln-8547 74 2 . . X crln-8547 74 3 satish satish PROPN crln-8547 74 4 nambisan nambisan PROPN crln-8547 74 5 , , PUNCT crln-8547 74 6 s. s. PROPN crln-8547 74 7 “ " PUNCT crln-8547 74 8 designing design VERB crln-8547 74 9 virtual virtual ADJ crln-8547 74 10 customer customer NOUN crln-8547 74 11 environments environment NOUN crln-8547 74 12 for for ADP crln-8547 74 13 new new ADJ crln-8547 74 14 product product NOUN crln-8547 74 15 development development NOUN crln-8547 74 16 : : PUNCT crln-8547 74 17 towards towards ADP crln-8547 74 18 a a DET crln-8547 74 19 theory theory NOUN crln-8547 74 20 , , PUNCT crln-8547 74 21 ” " PUNCT crln-8547 74 22 the the DET crln-8547 74 23 academy academy PROPN crln-8547 74 24 of of ADP crln-8547 74 25 management management NOUN crln-8547 74 26 review review NOUN crln-8547 74 27 27 27 NUM crln-8547 74 28 ( ( PUNCT crln-8547 74 29 33 33 NUM crln-8547 74 30 , , PUNCT crln-8547 74 31 2002 2002 NUM crln-8547 74 32 ): ): PUNCT crln-8547 74 33 392–413 392–413 NUM crln-8547 74 34 . . NUM crln-8547 75 1 3 3 X crln-8547 75 2 . . X crln-8547 75 3 jean jean PROPN crln-8547 75 4 skyes skyes PROPN crln-8547 75 5 , , PUNCT crln-8547 75 6 “ " PUNCT crln-8547 75 7 improving improve VERB crln-8547 75 8 the the DET crln-8547 75 9 student student NOUN crln-8547 75 10 experience experience NOUN crln-8547 75 11 — — PUNCT crln-8547 75 12 how how SCONJ crln-8547 75 13 can can AUX crln-8547 75 14 the the DET crln-8547 75 15 library library NOUN crln-8547 75 16 help help VERB crln-8547 75 17 ? ? PUNCT crln-8547 76 1 new new ADJ crln-8547 76 2 review review NOUN crln-8547 76 3 of of ADP crln-8547 76 4 information information NOUN crln-8547 76 5 networking network VERB crln-8547 76 6 13 13 NUM crln-8547 76 7 ( ( PUNCT crln-8547 76 8 1 1 NUM crln-8547 76 9 , , PUNCT crln-8547 76 10 2007 2007 NUM crln-8547 76 11 ) ) PUNCT crln-8547 76 12 . . PUNCT crln-8547 77 1 4 4 X crln-8547 77 2 . . PROPN crln-8547 77 3 eric eric PROPN crln-8547 77 4 r. r. PROPN crln-8547 77 5 blume blume PROPN crln-8547 77 6 , , PUNCT crln-8547 77 7 “ " PUNCT crln-8547 77 8 customer customer NOUN crln-8547 77 9 service service NOUN crln-8547 77 10 : : PUNCT crln-8547 77 11 giving give VERB crln-8547 77 12 companies company NOUN crln-8547 77 13 the the DET crln-8547 77 14 competitive competitive ADJ crln-8547 77 15 edge edge NOUN crln-8547 77 16 , , PUNCT crln-8547 77 17 ” " PUNCT crln-8547 77 18 training training NOUN crln-8547 77 19 development development NOUN crln-8547 77 20 journal journal NOUN crln-8547 77 21 42 42 NUM crln-8547 77 22 ( ( PUNCT crln-8547 77 23 9 9 NUM crln-8547 77 24 , , PUNCT crln-8547 77 25 1988 1988 NUM crln-8547 77 26 ): ): PUNCT crln-8547 77 27 24–27 24–27 NUM crln-8547 77 28 . . PROPN crln-8547 77 29 5 5 X crln-8547 77 30 . . PROPN crln-8547 77 31 judith judith PROPN crln-8547 77 32 broady broady PROPN crln-8547 77 33 - - PUNCT crln-8547 77 34 preston preston PROPN crln-8547 77 35 and and CCONJ crln-8547 77 36 joanna joanna PROPN crln-8547 77 37 felice felice NOUN crln-8547 77 38 , , PUNCT crln-8547 77 39 “ " PUNCT crln-8547 77 40 customer customer NOUN crln-8547 77 41 relationships relationship NOUN crln-8547 77 42 and and CCONJ crln-8547 77 43 libraries library NOUN crln-8547 77 44 : : PUNCT crln-8547 77 45 university university NOUN crln-8547 77 46 of of ADP crln-8547 77 47 malta malta PROPN crln-8547 77 48 , , PUNCT crln-8547 77 49 a a DET crln-8547 77 50 case case NOUN crln-8547 77 51 study study NOUN crln-8547 77 52 , , PUNCT crln-8547 77 53 ” " PUNCT crln-8547 77 54 aslib aslib NOUN crln-8547 77 55 proceedings proceeding NOUN crln-8547 77 56 58 58 NUM crln-8547 77 57 ( ( PUNCT crln-8547 77 58 6 6 NUM crln-8547 77 59 , , PUNCT crln-8547 77 60 2006 2006 NUM crln-8547 77 61 ): ): PUNCT crln-8547 77 62 525–36 525–36 PROPN crln-8547 77 63 . . PUNCT crln-8547 78 1 6 6 X crln-8547 78 2 . . PROPN crln-8547 78 3 judith judith PROPN crln-8547 78 4 broady broady PROPN crln-8547 78 5 - - PUNCT crln-8547 78 6 preston preston PROPN crln-8547 78 7 , , PUNCT crln-8547 78 8 joanna joanna PROPN crln-8547 78 9 felice felice PROPN crln-8547 78 10 , , PUNCT crln-8547 78 11 and and CCONJ crln-8547 78 12 susan susan PROPN crln-8547 78 13 marshall marshall PROPN crln-8547 78 14 , , PUNCT crln-8547 78 15 “ " PUNCT crln-8547 78 16 building build VERB crln-8547 78 17 better well ADJ crln-8547 78 18 customer customer NOUN crln-8547 78 19 relationships relationship NOUN crln-8547 78 20 : : PUNCT crln-8547 78 21 case case NOUN crln-8547 78 22 studies study NOUN crln-8547 78 23 from from ADP crln-8547 78 24 malta malta NOUN crln-8547 78 25 and and CCONJ crln-8547 78 26 the the DET crln-8547 78 27 uk uk PROPN crln-8547 78 28 , , PUNCT crln-8547 78 29 ” " PUNCT crln-8547 78 30 library library NOUN crln-8547 78 31 management management NOUN crln-8547 78 32 27 27 NUM crln-8547 78 33 ( ( PUNCT crln-8547 78 34 6/7 6/7 NUM crln-8547 78 35 , , PUNCT crln-8547 78 36 2006 2006 NUM crln-8547 78 37 ): ): PUNCT crln-8547 78 38 430–45 430–45 PROPN crln-8547 78 39 . . PUNCT crln-8547 79 1 7 7 X crln-8547 79 2 . . PROPN crln-8547 79 3 barbara barbara PROPN crln-8547 79 4 sen sen PROPN crln-8547 79 5 , , PUNCT crln-8547 79 6 “ " PUNCT crln-8547 79 7 market market NOUN crln-8547 79 8 orientation orientation NOUN crln-8547 79 9 : : PUNCT crln-8547 79 10 a a DET crln-8547 79 11 concept concept NOUN crln-8547 79 12 for for ADP crln-8547 79 13 health health NOUN crln-8547 79 14 libraries library NOUN crln-8547 79 15 , , PUNCT crln-8547 79 16 ” " PUNCT crln-8547 79 17 health health NOUN crln-8547 79 18 information information NOUN crln-8547 79 19 and and CCONJ crln-8547 79 20 libraries librarie VERB crln-8547 79 21 journal journal NOUN crln-8547 79 22 23 23 NUM crln-8547 79 23 ( ( PUNCT crln-8547 79 24 1 1 NUM crln-8547 79 25 , , PUNCT crln-8547 79 26 2006 2006 NUM crln-8547 79 27 ): ): PUNCT crln-8547 79 28 23–31 23–31 NUM crln-8547 79 29 . . PROPN crln-8547 79 30 8 8 NUM crln-8547 79 31 . . PUNCT crln-8547 79 32 john john PROPN crln-8547 79 33 christiansen christiansen PROPN crln-8547 79 34 , , PUNCT crln-8547 79 35 “ " PUNCT crln-8547 79 36 the the DET crln-8547 79 37 official official ADJ crln-8547 79 38 home home NOUN crln-8547 79 39 of of ADP crln-8547 79 40 the the DET crln-8547 79 41 fish fish NOUN crln-8547 79 42 ! ! PUNCT crln-8547 80 1 philosophy philosophy NOUN crln-8547 80 2 , , PUNCT crln-8547 80 3 ” " PUNCT crln-8547 80 4 www.charthouse www.charthouse NOUN crln-8547 80 5 . . PUNCT crln-8547 81 1 com com NOUN crln-8547 81 2 / / SYM crln-8547 81 3 productdetail.aspx?nodeid=11037 productdetail.aspx?nodeid=11037 PROPN crln-8547 81 4 ( ( PUNCT crln-8547 81 5 june june PROPN crln-8547 81 6 18 18 NUM crln-8547 81 7 , , PUNCT crln-8547 81 8 2010 2010 NUM crln-8547 81 9 ) ) PUNCT crln-8547 81 10 . . PUNCT crln-8547 82 1 9 9 X crln-8547 82 2 . . PROPN crln-8547 82 3 elisa elisa PROPN crln-8547 82 4 f. f. PROPN crln-8547 82 5 topper topper PROPN crln-8547 82 6 , , PUNCT crln-8547 82 7 “ " PUNCT crln-8547 82 8 fish fish NOUN crln-8547 82 9 or or CCONJ crln-8547 82 10 pickle pickle NOUN crln-8547 82 11 ? ? PUNCT crln-8547 83 1 customer customer NOUN crln-8547 83 2 services service NOUN crln-8547 83 3 in in ADP crln-8547 83 4 libraries library NOUN crln-8547 83 5 , , PUNCT crln-8547 83 6 ” " PUNCT crln-8547 83 7 new new ADJ crln-8547 83 8 library library NOUN crln-8547 83 9 world world NOUN crln-8547 83 10 110 110 NUM crln-8547 83 11 ( ( PUNCT crln-8547 83 12 1/2 1/2 NUM crln-8547 83 13 , , PUNCT crln-8547 83 14 2009 2009 NUM crln-8547 83 15 ): ): PUNCT crln-8547 83 16 92–94 92–94 NUM crln-8547 83 17 . . PUNCT crln-8547 84 1 10 10 NUM crln-8547 84 2 . . PUNCT crln-8547 85 1 chris chris PROPN crln-8547 85 2 lawer lawer PROPN crln-8547 85 3 , , PUNCT crln-8547 85 4 are be AUX crln-8547 85 5 you you PRON crln-8547 85 6 becoming become VERB crln-8547 85 7 customer customer NOUN crln-8547 85 8 - - PUNCT crln-8547 85 9 centric centric NOUN crln-8547 85 10 ? ? PUNCT crln-8547 86 1 omc omc PROPN crln-8547 86 2 consulting consulting PROPN crln-8547 86 3 ltd ltd PROPN crln-8547 86 4 . . PUNCT crln-8547 86 5 ( ( PUNCT crln-8547 86 6 2004 2004 NUM crln-8547 86 7 ) ) PUNCT crln-8547 86 8 . . PUNCT crln-8547 87 1 11 11 X crln-8547 87 2 . . PUNCT crln-8547 88 1 chenicheri chenicheri VERB crln-8547 88 2 sid sid ADJ crln-8547 88 3 nair nair NOUN crln-8547 88 4 , , PUNCT crln-8547 88 5 phillip phillip NOUN crln-8547 88 6 adams adam NOUN crln-8547 88 7 , , PUNCT crln-8547 88 8 and and CCONJ crln-8547 88 9 patrice patrice NOUN crln-8547 88 10 mertova mertova NOUN crln-8547 88 11 , , PUNCT crln-8547 88 12 “ " PUNCT crln-8547 88 13 student student NOUN crln-8547 88 14 engagement engagement NOUN crln-8547 88 15 : : PUNCT crln-8547 88 16 the the DET crln-8547 88 17 key key NOUN crln-8547 88 18 to to ADP crln-8547 88 19 improving improve VERB crln-8547 88 20 survey survey NOUN crln-8547 88 21 response response NOUN crln-8547 88 22 rates rate NOUN crln-8547 88 23 , , PUNCT crln-8547 88 24 ” " PUNCT crln-8547 88 25 quality quality NOUN crln-8547 88 26 in in ADP crln-8547 88 27 higher high ADJ crln-8547 88 28 education education NOUN crln-8547 88 29 14 14 NUM crln-8547 88 30 ( ( PUNCT crln-8547 88 31 3 3 NUM crln-8547 88 32 , , PUNCT crln-8547 88 33 2008 2008 NUM crln-8547 88 34 ): ): PUNCT crln-8547 88 35 225–32 225–32 NUM crln-8547 88 36 . . PUNCT crln-8547 89 1 8 8 X crln-8547 89 2 . . PUNCT crln-8547 90 1 w w PROPN crln-8547 90 2 o o PROPN crln-8547 90 3 l l X crln-8547 90 4 f f X crln-8547 90 5 r r NOUN crln-8547 90 6 a a DET crln-8547 90 7 m m NOUN crln-8547 90 8 a a DET crln-8547 90 9 l l X crln-8547 90 10 p p NOUN crln-8547 90 11 h h NOUN crln-8547 90 12 a a PRON crln-8547 90 13 m m NOUN crln-8547 90 14 o o NOUN crln-8547 91 1 b b X crln-8547 91 2 i i NOUN crln-8547 91 3 l l PROPN crln-8547 91 4 e e PROPN crln-8547 91 5 , , PUNCT crln-8547 91 6 m.wolframalpha.com/ m.wolframalpha.com/ PROPN crln-8547 91 7 and and CCONJ crln-8547 91 8 worldcat worldcat ADJ crln-8547 91 9 mobile mobile ADJ crln-8547 91 10 beta beta NOUN crln-8547 91 11 , , PUNCT crln-8547 91 12 www.worldcatmobile.org/. www.worldcatmobile.org/. PROPN crln-8547 91 13 9 9 NUM crln-8547 91 14 . . PUNCT crln-8547 92 1 “ " PUNCT crln-8547 92 2 ios io NOUN crln-8547 92 3 4.2 4.2 NUM crln-8547 92 4 software software NOUN crln-8547 92 5 update update NOUN crln-8547 92 6 , , PUNCT crln-8547 92 7 ” " PUNCT crln-8547 92 8 www www NOUN crln-8547 92 9 . . PUNCT crln-8547 93 1 apple.com/ipad/software-update/ apple.com/ipad/software-update/ ADV crln-8547 93 2 ( ( PUNCT crln-8547 93 3 accessed access VERB crln-8547 93 4 march march PROPN crln-8547 93 5 9 9 NUM crln-8547 93 6 , , PUNCT crln-8547 93 7 2011 2011 NUM crln-8547 93 8 ) ) PUNCT crln-8547 93 9 . . PUNCT crln-8547 94 1 10 10 NUM crln-8547 94 2 . . PUNCT crln-8547 95 1 the the DET crln-8547 95 2 unofficial unofficial ADJ crln-8547 95 3 apple apple NOUN crln-8547 95 4 weblog weblog NOUN crln-8547 95 5 — — PUNCT crln-8547 95 6 app app NOUN crln-8547 95 7 reviews review NOUN crln-8547 95 8 , , PUNCT crln-8547 95 9 www.tuaw.com/hub/appreviews www.tuaw.com/hub/appreviews PROPN crln-8547 95 10 . . PUNCT crln-8547 96 1 11 11 NUM crln-8547 96 2 . . PUNCT crln-8547 97 1 macworld macworld PROPN crln-8547 97 2 app app PROPN crln-8547 97 3 guide guide NOUN crln-8547 97 4 , , PUNCT crln-8547 97 5 www.macworld.com/appguide/index.html www.macworld.com/appguide/index.html PROPN crln-8547 97 6 . . PUNCT crln-8547 98 1 12 12 NUM crln-8547 98 2 . . PUNCT crln-8547 98 3 appshopper appshopper NOUN crln-8547 98 4 , , PUNCT crln-8547 98 5 itunes.apple.com/us itunes.apple.com/us NOUN crln-8547 98 6 /app /app PUNCT crln-8547 98 7 / / SYM crln-8547 98 8 appshopper appshopper NOUN crln-8547 98 9 / / SYM crln-8547 98 10 id387037496?mt=8 id387037496?mt=8 NOUN crln-8547 98 11 . . NOUN crln-8547 98 12 13 13 NUM crln-8547 98 13 . . PUNCT crln-8547 99 1 itunes itunes PROPN crln-8547 99 2 rss rss PROPN crln-8547 99 3 generator generator PROPN crln-8547 99 4 , , PUNCT crln-8547 99 5 itunes.apple itunes.apple NOUN crln-8547 99 6 . . PUNCT crln-8547 100 1 com com NOUN crln-8547 100 2 / / SYM crln-8547 100 3 rss rss NOUN crln-8547 100 4 / / SYM crln-8547 100 5 generator/. generator/. PROPN crln-8547 100 6 ( ( PUNCT crln-8547 100 7 “ " PUNCT crln-8547 100 8 setting set VERB crln-8547 100 9 up up ADP crln-8547 100 10 a a DET crln-8547 100 11 library library NOUN crln-8547 100 12 ipad ipad NOUN crln-8547 100 13 program program NOUN crln-8547 100 14 ” " PUNCT crln-8547 100 15 continued continue VERB crln-8547 100 16 from from ADP crln-8547 100 17 page page NOUN crln-8547 100 18 216 216 NUM crln-8547 100 19 ) ) PUNCT crln-8547 100 20 ( ( PUNCT crln-8547 100 21 “ " PUNCT crln-8547 100 22 the the PRON crln-8547 100 23 ‘ ' PUNCT crln-8547 100 24 just just ADV crln-8547 100 25 do do AUX crln-8547 100 26 it it PRON crln-8547 100 27 ’ ' PUNCT crln-8547 100 28 ... ... PUNCT crln-8547 100 29 ” " PUNCT crln-8547 100 30 cont cont NOUN crln-8547 100 31 . . PUNCT crln-8547 101 1 from from ADP crln-8547 101 2 page page NOUN crln-8547 101 3 231 231 NUM crln-8547 101 4 ) ) PUNCT