id sid tid token lemma pos crln-8220 1 1 july09b.indd july09b.indd PROPN crln-8220 1 2 sarah sarah PROPN crln-8220 1 3 anne anne PROPN crln-8220 1 4 murphy murphy PROPN crln-8220 1 5 vocera vocera NOUN crln-8220 1 6 enhancing enhance VERB crln-8220 1 7 communication communication NOUN crln-8220 1 8 across across ADP crln-8220 1 9 a a DET crln-8220 1 10 library library NOUN crln-8220 1 11 system system NOUN crln-8220 1 12 librarians librarian NOUN crln-8220 1 13 understand understand VERB crln-8220 1 14 that that SCONJ crln-8220 1 15 the the DET crln-8220 1 16 complex complex ADJ crln-8220 1 17 information information NOUN crln-8220 1 18 environment environment NOUN crln-8220 1 19 frequently frequently ADV crln-8220 1 20 re­ re­ VERB crln-8220 1 21 quires quire VERB crln-8220 1 22 us we PRON crln-8220 1 23 to to PART crln-8220 1 24 both both PRON crln-8220 1 25 consult consult VERB crln-8220 1 26 with with ADP crln-8220 1 27 local local ADJ crln-8220 1 28 colleagues colleague NOUN crln-8220 1 29 and and CCONJ crln-8220 1 30 physically physically ADV crln-8220 1 31 assist assist VERB crln-8220 1 32 our our PRON crln-8220 1 33 patrons patron NOUN crln-8220 1 34 with with ADP crln-8220 1 35 navigat­ navigat­ INTJ crln-8220 1 36 ing e VERB crln-8220 1 37 our our PRON crln-8220 1 38 vast vast ADJ crln-8220 1 39 library library NOUN crln-8220 1 40 systems system NOUN crln-8220 1 41 , , PUNCT crln-8220 1 42 facilities facility NOUN crln-8220 1 43 , , PUNCT crln-8220 1 44 and and CCONJ crln-8220 1 45 col­ col­ NOUN crln-8220 1 46 lections lection NOUN crln-8220 1 47 . . PUNCT crln-8220 2 1 seeking seek VERB crln-8220 2 2 to to PART crln-8220 2 3 enhance enhance VERB crln-8220 2 4 customer customer NOUN crln-8220 2 5 service service NOUN crln-8220 2 6 and and CCONJ crln-8220 2 7 internal internal ADJ crln-8220 2 8 library library NOUN crln-8220 2 9 communication communication PROPN crln-8220 2 10 , , PUNCT crln-8220 2 11 ohio ohio PROPN crln-8220 2 12 state state PROPN crln-8220 2 13 university university PROPN crln-8220 2 14 ( ( PUNCT crln-8220 2 15 osu osu PROPN crln-8220 2 16 ) ) PUNCT crln-8220 2 17 libraries library NOUN crln-8220 2 18 submitted submit VERB crln-8220 2 19 a a DET crln-8220 2 20 successful successful ADJ crln-8220 2 21 lsta lsta ADJ crln-8220 2 22 innovative innovative ADJ crln-8220 2 23 technology technology NOUN crln-8220 2 24 grant grant NOUN crln-8220 2 25 proposal proposal NOUN crln-8220 2 26 to to ADP crln-8220 2 27 the the DET crln-8220 2 28 state state NOUN crln-8220 2 29 library library NOUN crln-8220 2 30 of of ADP crln-8220 2 31 ohio ohio PROPN crln-8220 2 32 in in ADP crln-8220 2 33 2008 2008 NUM crln-8220 2 34 . . PUNCT crln-8220 3 1 the the DET crln-8220 3 2 funding funding NOUN crln-8220 3 3 a a DET crln-8220 3 4 l l X crln-8220 3 5 l l X crln-8220 3 6 o o NOUN crln-8220 3 7 w w ADP crln-8220 3 8 e e PROPN crln-8220 3 9 d d PROPN crln-8220 3 10 t t PROPN crln-8220 3 11 h h X crln-8220 3 12 e e X crln-8220 3 13 l l X crln-8220 3 14 i i PROPN crln-8220 3 15 b b X crln-8220 3 16 r r NOUN crln-8220 3 17 a a DET crln-8220 3 18 r r NOUN crln-8220 3 19 i i PRON crln-8220 3 20 e e NOUN crln-8220 3 21 s s NOUN crln-8220 3 22 t t NOUN crln-8220 3 23 o o NOUN crln-8220 3 24 purchase purchase NOUN crln-8220 3 25 vo­ vo­ NOUN crln-8220 3 26 cera cera NOUN crln-8220 3 27 , , PUNCT crln-8220 3 28 a a DET crln-8220 3 29 wear­ wear­ NOUN crln-8220 3 30 able able ADJ crln-8220 3 31 hands­free hands­free NOUN crln-8220 3 32 communication communication NOUN crln-8220 3 33 system system NOUN crln-8220 3 34 with with ADP crln-8220 3 35 a a DET crln-8220 3 36 proven prove VERB crln-8220 3 37 history history NOUN crln-8220 3 38 of of ADP crln-8220 3 39 improving improve VERB crln-8220 3 40 t t NOUN crln-8220 3 41 h h NOUN crln-8220 3 42 e e NOUN crln-8220 3 43 c c AUX crln-8220 3 44 o o NOUN crln-8220 3 45 m m VERB crln-8220 3 46 m m VERB crln-8220 3 47 u u PROPN crln-8220 3 48 ­ ­ ADJ crln-8220 3 49 nication nication NOUN crln-8220 3 50 and and CCONJ crln-8220 3 51 efficiency efficiency NOUN crln-8220 3 52 of of ADP crln-8220 3 53 mobile mobile ADJ crln-8220 3 54 workers worker NOUN crln-8220 3 55 operating operate VERB crln-8220 3 56 in in ADP crln-8220 3 57 a a DET crln-8220 3 58 campus campus NOUN crln-8220 3 59 en­ en­ NOUN crln-8220 3 60 vironment vironment NOUN crln-8220 3 61 . . PUNCT crln-8220 4 1 currently currently ADV crln-8220 4 2 deployed deploy VERB crln-8220 4 3 in in ADP crln-8220 4 4 more more ADJ crln-8220 4 5 than than ADP crln-8220 4 6 550 550 NUM crln-8220 4 7 hos­ hos­ NOUN crln-8220 4 8 pital pital ADJ crln-8220 4 9 and and CCONJ crln-8220 4 10 healthcare healthcare NOUN crln-8220 4 11 systems system NOUN crln-8220 4 12 and and CCONJ crln-8220 4 13 a a DET crln-8220 4 14 handful handful NOUN crln-8220 4 15 of of ADP crln-8220 4 16 public public ADJ crln-8220 4 17 libraries library NOUN crln-8220 4 18 in in ADP crln-8220 4 19 the the DET crln-8220 4 20 united united PROPN crln-8220 4 21 states states PROPN crln-8220 4 22 and and CCONJ crln-8220 4 23 cana­ cana­ PROPN crln-8220 4 24 da da PROPN crln-8220 4 25 , , PUNCT crln-8220 4 26 vocera vocera NOUN crln-8220 4 27 consists consist VERB crln-8220 4 28 of of ADP crln-8220 4 29 a a DET crln-8220 4 30 2 2 NUM crln-8220 4 31 oz oz NOUN crln-8220 4 32 . . PUNCT crln-8220 4 33 communications communications PROPN crln-8220 4 34 badge badge PROPN crln-8220 4 35 and and CCONJ crln-8220 4 36 the the DET crln-8220 4 37 vocera vocera NOUN crln-8220 4 38 systems system NOUN crln-8220 4 39 software.1­3 software.1­3 VERB crln-8220 4 40 working work VERB crln-8220 4 41 with with ADP crln-8220 4 42 an an DET crln-8220 4 43 institution institution NOUN crln-8220 4 44 ’s ’s NUM crln-8220 4 45 existing exist VERB crln-8220 4 46 802.11b 802.11b NOUN crln-8220 4 47 wireless wireless ADJ crln-8220 4 48 network network NOUN crln-8220 4 49 , , PUNCT crln-8220 4 50 vocera vocera NOUN crln-8220 4 51 uses use VERB crln-8220 4 52 voice­over voice­over ADJ crln-8220 4 53 internet internet NOUN crln-8220 4 54 protocol protocol NOUN crln-8220 4 55 ( ( PUNCT crln-8220 4 56 voip voip NOUN crln-8220 4 57 ) ) PUNCT crln-8220 4 58 technology technology NOUN crln-8220 4 59 to to PART crln-8220 4 60 enable enable VERB crln-8220 4 61 workers worker NOUN crln-8220 4 62 to to PART crln-8220 4 63 use use VERB crln-8220 4 64 spoken speak VERB crln-8220 4 65 commands command NOUN crln-8220 4 66 to to PART crln-8220 4 67 locate locate VERB crln-8220 4 68 and and CCONJ crln-8220 4 69 communicate communicate VERB crln-8220 4 70 with with ADP crln-8220 4 71 various various ADJ crln-8220 4 72 individuals individual NOUN crln-8220 4 73 and and CCONJ crln-8220 4 74 groups group NOUN crln-8220 4 75 in in ADP crln-8220 4 76 a a DET crln-8220 4 77 building building NOUN crln-8220 4 78 . . PUNCT crln-8220 5 1 there there PRON crln-8220 5 2 is be VERB crln-8220 5 3 no no DET crln-8220 5 4 need need NOUN crln-8220 5 5 to to PART crln-8220 5 6 re­ re­ VERB crln-8220 5 7 member member NOUN crln-8220 5 8 phone phone NOUN crln-8220 5 9 numbers number NOUN crln-8220 5 10 , , PUNCT crln-8220 5 11 or or CCONJ crln-8220 5 12 the the DET crln-8220 5 13 specific specific ADJ crln-8220 5 14 names name NOUN crln-8220 5 15 vocera vocera NOUN crln-8220 5 16 in in ADP crln-8220 5 17 use use NOUN crln-8220 5 18 at at ADP crln-8220 5 19 the the DET crln-8220 5 20 science science NOUN crln-8220 5 21 and and CCONJ crln-8220 5 22 engineering engineering NOUN crln-8220 5 23 library library NOUN crln-8220 5 24 circulation circulation NOUN crln-8220 5 25 desk desk NOUN crln-8220 5 26 . . PUNCT crln-8220 6 1 of of ADP crln-8220 6 2 individuals individual NOUN crln-8220 6 3 on on ADP crln-8220 6 4 duty duty NOUN crln-8220 6 5 for for ADP crln-8220 6 6 the the DET crln-8220 6 7 reference reference NOUN crln-8220 6 8 desk desk NOUN crln-8220 6 9 or or CCONJ crln-8220 6 10 other other ADJ crln-8220 6 11 library library NOUN crln-8220 6 12 functions function NOUN crln-8220 7 1 . . PUNCT crln-8220 8 1 badge badge VERB crln-8220 8 2 users user NOUN crln-8220 8 3 simply simply ADV crln-8220 8 4 press press VERB crln-8220 8 5 their their PRON crln-8220 8 6 talk talk NOUN crln-8220 8 7 button button NOUN crln-8220 8 8 ; ; PUNCT crln-8220 8 9 say say VERB crln-8220 8 10 the the DET crln-8220 8 11 name name NOUN crln-8220 8 12 of of ADP crln-8220 8 13 the the DET crln-8220 8 14 individual individual NOUN crln-8220 8 15 , , PUNCT crln-8220 8 16 job job NOUN crln-8220 8 17 function function NOUN crln-8220 8 18 , , PUNCT crln-8220 8 19 or or CCONJ crln-8220 8 20 group group NOUN crln-8220 8 21 with with ADP crln-8220 8 22 whom whom PRON crln-8220 8 23 he he PRON crln-8220 8 24 or or CCONJ crln-8220 8 25 she she PRON crln-8220 8 26 would would AUX crln-8220 8 27 like like VERB crln-8220 8 28 to to PART crln-8220 8 29 speak speak VERB crln-8220 8 30 ; ; PUNCT crln-8220 8 31 and and CCONJ crln-8220 8 32 start start VERB crln-8220 8 33 talking talk VERB crln-8220 8 34 . . PUNCT crln-8220 9 1 further far ADV crln-8220 9 2 , , PUNCT crln-8220 9 3 vocera vocera NOUN crln-8220 9 4 can can AUX crln-8220 9 5 be be AUX crln-8220 9 6 used use VERB crln-8220 9 7 to to PART crln-8220 9 8 appropriately appropriately ADV crln-8220 9 9 match match VERB crln-8220 9 10 the the DET crln-8220 9 11 supply supply NOUN crln-8220 9 12 of of ADP crln-8220 9 13 personnel personnel NOUN crln-8220 9 14 with with ADP crln-8220 9 15 patron patron NOUN crln-8220 9 16 demand demand NOUN crln-8220 9 17 for for ADP crln-8220 9 18 specific specific ADJ crln-8220 9 19 library library NOUN crln-8220 9 20 services service NOUN crln-8220 9 21 . . PUNCT crln-8220 10 1 rather rather ADV crln-8220 10 2 than than ADP crln-8220 10 3 staffing staff VERB crln-8220 10 4 a a DET crln-8220 10 5 service service NOUN crln-8220 10 6 point point NOUN crln-8220 10 7 with with ADP crln-8220 10 8 multiple multiple ADJ crln-8220 10 9 personnel personnel NOUN crln-8220 10 10 just just ADV crln-8220 10 11 in in ADP crln-8220 10 12 case case NOUN crln-8220 10 13 a a DET crln-8220 10 14 queue queue NOUN crln-8220 10 15 m m VERB crln-8220 10 16 i i PRON crln-8220 11 1 g g NOUN crln-8220 11 2 h h NOUN crln-8220 11 3 t t NOUN crln-8220 11 4 f f PROPN crln-8220 12 1 o o X crln-8220 12 2 r r NOUN crln-8220 12 3 m m PROPN crln-8220 12 4 , , PUNCT crln-8220 12 5 one one NUM crln-8220 12 6 employee employee NOUN crln-8220 12 7 can can AUX crln-8220 12 8 use use VERB crln-8220 12 9 vocera vocera NOUN crln-8220 12 10 to to PART crln-8220 12 11 broadcast broadcast VERB crln-8220 12 12 a a DET crln-8220 12 13 message message NOUN crln-8220 12 14 to to ADP crln-8220 12 15 the the DET crln-8220 12 16 group group NOUN crln-8220 12 17 assigned assign VERB crln-8220 12 18 to to ADP crln-8220 12 19 the the DET crln-8220 12 20 service service NOUN crln-8220 12 21 point point NOUN crln-8220 12 22 , , PUNCT crln-8220 12 23 asking ask VERB crln-8220 12 24 them they PRON crln-8220 12 25 to to PART crln-8220 12 26 return return VERB crln-8220 12 27 when when SCONJ crln-8220 12 28 needed need VERB crln-8220 12 29 . . PUNCT crln-8220 13 1 v v X crln-8220 13 2 o o NOUN crln-8220 13 3 c c X crln-8220 13 4 e e X crln-8220 13 5 r r NOUN crln-8220 13 6 a a DET crln-8220 13 7 also also ADV crln-8220 13 8 interfaces interface NOUN crln-8220 13 9 with with ADP crln-8220 13 10 an an DET crln-8220 13 11 orga­ orga­ NUM crln-8220 13 12 nization nization NOUN crln-8220 13 13 ’s ’s PART crln-8220 13 14 tele­ tele­ PROPN crln-8220 13 15 phone phone NOUN crln-8220 13 16 network network NOUN crln-8220 13 17 , , PUNCT crln-8220 13 18 enabling enable VERB crln-8220 13 19 badge badge NOUN crln-8220 13 20 users user NOUN crln-8220 13 21 to to PART crln-8220 13 22 make make VERB crln-8220 13 23 and and CCONJ crln-8220 13 24 receive receive VERB crln-8220 13 25 internal internal ADJ crln-8220 13 26 and and CCONJ crln-8220 13 27 external external ADJ crln-8220 13 28 telephone telephone NOUN crln-8220 13 29 calls call NOUN crln-8220 13 30 . . PUNCT crln-8220 14 1 thus thus ADV crln-8220 14 2 , , PUNCT crln-8220 14 3 if if SCONJ crln-8220 14 4 a a DET crln-8220 14 5 badge badge NOUN crln-8220 14 6 user user NOUN crln-8220 14 7 must must AUX crln-8220 14 8 consult consult VERB crln-8220 14 9 a a DET crln-8220 14 10 library library NOUN crln-8220 14 11 colleague colleague NOUN crln-8220 14 12 at at ADP crln-8220 14 13 another another DET crln-8220 14 14 institution institution NOUN crln-8220 14 15 to to PART crln-8220 14 16 resolve resolve VERB crln-8220 14 17 a a DET crln-8220 14 18 patron patron NOUN crln-8220 14 19 ’s ’s NUM crln-8220 14 20 question question NOUN crln-8220 14 21 , , PUNCT crln-8220 14 22 he he PRON crln-8220 14 23 or or CCONJ crln-8220 14 24 she she PRON crln-8220 14 25 can can AUX crln-8220 14 26 command command VERB crln-8220 14 27 vocera vocera NOUN crln-8220 14 28 to to PART crln-8220 14 29 “ " PUNCT crln-8220 14 30 dial dial VERB crln-8220 14 31 an an DET crln-8220 14 32 outside outside ADJ crln-8220 14 33 number number NOUN crln-8220 14 34 ” " PUNCT crln-8220 14 35 and and CCONJ crln-8220 14 36 speak speak VERB crln-8220 14 37 the the DET crln-8220 14 38 phone phone NOUN crln-8220 14 39 number number NOUN crln-8220 14 40 of of ADP crln-8220 14 41 the the DET crln-8220 14 42 individual individual NOUN crln-8220 14 43 . . PUNCT crln-8220 15 1 further far ADV crln-8220 15 2 , , PUNCT crln-8220 15 3 frequently frequently ADV crln-8220 15 4 dialed dial VERB crln-8220 15 5 phone phone NOUN crln-8220 15 6 numbers number NOUN crln-8220 15 7 can can AUX crln-8220 15 8 be be AUX crln-8220 15 9 programmed program VERB crln-8220 15 10 into into ADP crln-8220 15 11 vocera vocera NOUN crln-8220 15 12 ’s ’s PART crln-8220 15 13 address address NOUN crln-8220 15 14 book book NOUN crln-8220 15 15 , , PUNCT crln-8220 15 16 sarah sarah PROPN crln-8220 15 17 anne anne PROPN crln-8220 15 18 murphy murphy PROPN crln-8220 15 19 is be AUX crln-8220 15 20 coordinator coordinator NOUN crln-8220 15 21 of of ADP crln-8220 15 22 research research NOUN crln-8220 15 23 and and CCONJ crln-8220 15 24 reference reference NOUN crln-8220 15 25 at at ADP crln-8220 15 26 ohio ohio PROPN crln-8220 15 27 state state PROPN crln-8220 15 28 university university PROPN crln-8220 15 29 libraries library NOUN crln-8220 15 30 , , PUNCT crln-8220 15 31 e e NOUN crln-8220 15 32 - - NOUN crln-8220 15 33 mail mail NOUN crln-8220 15 34 : : PUNCT crln-8220 16 1 murphy.465@osu.edu murphy.465@osu.edu PROPN crln-8220 16 2 © © ADJ crln-8220 16 3 2009 2009 NUM crln-8220 16 4 sarah sarah PROPN crln-8220 16 5 anne anne PROPN crln-8220 16 6 murphy murphy PROPN crln-8220 16 7 . . PUNCT crln-8220 17 1 this this DET crln-8220 17 2 project project NOUN crln-8220 17 3 was be AUX crln-8220 17 4 funded fund VERB crln-8220 17 5 in in ADP crln-8220 17 6 part part NOUN crln-8220 17 7 through through ADP crln-8220 17 8 an an DET crln-8220 17 9 institute institute NOUN crln-8220 17 10 of of ADP crln-8220 17 11 museum museum PROPN crln-8220 17 12 and and CCONJ crln-8220 17 13 library library PROPN crln-8220 17 14 services service NOUN crln-8220 17 15 lsta lsta PROPN crln-8220 17 16 grant grant NOUN crln-8220 17 17 awarded award VERB crln-8220 17 18 by by ADP crln-8220 17 19 the the DET crln-8220 17 20 state state NOUN crln-8220 17 21 library library NOUN crln-8220 17 22 of of ADP crln-8220 17 23 ohio ohio PROPN crln-8220 17 24 . . PUNCT crln-8220 18 1 c&rl c&rl PROPN crln-8220 18 2 news news PROPN crln-8220 18 3 july july PROPN crln-8220 18 4 / / SYM crln-8220 18 5 august august PROPN crln-8220 18 6 2009 2009 NUM crln-8220 18 7 408 408 NUM crln-8220 18 8 mailto:murphy.465@osu.edu mailto:murphy.465@osu.edu NOUN crln-8220 18 9 eliminating eliminate VERB crln-8220 18 10 the the DET crln-8220 18 11 need need NOUN crln-8220 18 12 to to PART crln-8220 18 13 remember remember VERB crln-8220 18 14 these these DET crln-8220 18 15 num­ num­ NOUN crln-8220 18 16 bers ber NOUN crln-8220 18 17 . . PUNCT crln-8220 19 1 for for ADP crln-8220 19 2 example example NOUN crln-8220 19 3 , , PUNCT crln-8220 19 4 the the DET crln-8220 19 5 user user NOUN crln-8220 19 6 can can AUX crln-8220 19 7 press press VERB crln-8220 19 8 the the DET crln-8220 19 9 talk talk NOUN crln-8220 19 10 button button NOUN crln-8220 19 11 and and CCONJ crln-8220 19 12 command command NOUN crln-8220 19 13 vocera vocera NOUN crln-8220 19 14 to to PART crln-8220 19 15 “ " PUNCT crln-8220 19 16 call call VERB crln-8220 19 17 police police NOUN crln-8220 19 18 ” " PUNCT crln-8220 19 19 and and CCONJ crln-8220 19 20 immediately immediately ADV crln-8220 19 21 speak speak VERB crln-8220 19 22 to to ADP crln-8220 19 23 a a DET crln-8220 19 24 dispatcher dispatcher NOUN crln-8220 19 25 . . PUNCT crln-8220 20 1 as as ADP crln-8220 20 2 with with ADP crln-8220 20 3 a a DET crln-8220 20 4 regular regular ADJ crln-8220 20 5 phone phone NOUN crln-8220 20 6 , , PUNCT crln-8220 20 7 badge badge NOUN crln-8220 20 8 users user NOUN crln-8220 20 9 can can AUX crln-8220 20 10 leave leave VERB crln-8220 20 11 messages message NOUN crln-8220 20 12 and and CCONJ crln-8220 20 13 place place NOUN crln-8220 20 14 calls call VERB crln-8220 20 15 on on ADP crln-8220 20 16 hold hold NOUN crln-8220 20 17 . . PUNCT crln-8220 21 1 they they PRON crln-8220 21 2 also also ADV crln-8220 21 3 have have VERB crln-8220 21 4 the the DET crln-8220 21 5 option option NOUN crln-8220 21 6 to to PART crln-8220 21 7 place place VERB crln-8220 21 8 their their PRON crln-8220 21 9 badge badge NOUN crln-8220 21 10 in in ADP crln-8220 21 11 “ " PUNCT crln-8220 21 12 do do AUX crln-8220 21 13 not not PART crln-8220 21 14 disturb disturb VERB crln-8220 21 15 ” " PUNCT crln-8220 21 16 mode mode NOUN crln-8220 21 17 when when SCONJ crln-8220 21 18 they they PRON crln-8220 21 19 ’re ’re VERB crln-8220 21 20 in in ADP crln-8220 21 21 a a DET crln-8220 21 22 meeting meeting NOUN crln-8220 21 23 or or CCONJ crln-8220 21 24 taking take VERB crln-8220 21 25 a a DET crln-8220 21 26 restroom restroom NOUN crln-8220 21 27 break break NOUN crln-8220 21 28 . . PUNCT crln-8220 22 1 vocera vocera NOUN crln-8220 22 2 in in ADP crln-8220 22 3 ohio ohio PROPN crln-8220 22 4 state state PROPN crln-8220 22 5 university university PROPN crln-8220 22 6 libraries librarie VERB crln-8220 22 7 osu osu NOUN crln-8220 22 8 libraries library NOUN crln-8220 22 9 serve serve VERB crln-8220 22 10 more more ADJ crln-8220 22 11 than than ADP crln-8220 22 12 60,000 60,000 NUM crln-8220 22 13 under­ under­ NOUN crln-8220 22 14 graduate graduate NOUN crln-8220 22 15 , , PUNCT crln-8220 22 16 graduate graduate NOUN crln-8220 22 17 and and CCONJ crln-8220 22 18 professional professional ADJ crln-8220 22 19 students student NOUN crln-8220 22 20 , , PUNCT crln-8220 22 21 as as ADV crln-8220 22 22 well well ADV crln-8220 22 23 as as ADP crln-8220 22 24 residents resident NOUN crln-8220 22 25 of of ADP crln-8220 22 26 the the DET crln-8220 22 27 state state NOUN crln-8220 22 28 of of ADP crln-8220 22 29 ohio ohio PROPN crln-8220 22 30 . . PUNCT crln-8220 23 1 with with ADP crln-8220 23 2 22 22 NUM crln-8220 23 3 library library NOUN crln-8220 23 4 facilities facility NOUN crln-8220 23 5 distributed distribute VERB crln-8220 23 6 over over ADP crln-8220 23 7 its its PRON crln-8220 23 8 colum­ colum­ PROPN crln-8220 23 9 bus bus NOUN crln-8220 23 10 campus campus NOUN crln-8220 23 11 , , PUNCT crln-8220 23 12 the the DET crln-8220 23 13 osu osu NOUN crln-8220 23 14 libraries library NOUN crln-8220 23 15 seek seek VERB crln-8220 23 16 to to PART crln-8220 23 17 create create VERB crln-8220 23 18 a a DET crln-8220 23 19 responsive responsive ADJ crln-8220 23 20 learning learning NOUN crln-8220 23 21 environment environment NOUN crln-8220 23 22 for for ADP crln-8220 23 23 all all PRON crln-8220 23 24 of of ADP crln-8220 23 25 its its PRON crln-8220 23 26 constituents.4 constituents.4 NOUN crln-8220 23 27 this this PRON crln-8220 23 28 can can AUX crln-8220 23 29 be be AUX crln-8220 23 30 particularly particularly ADV crln-8220 23 31 challeng­ challeng­ PROPN crln-8220 23 32 ing ing NOUN crln-8220 23 33 in in ADP crln-8220 23 34 a a DET crln-8220 23 35 large large ADJ crln-8220 23 36 facility facility NOUN crln-8220 23 37 , , PUNCT crln-8220 23 38 such such ADJ crln-8220 23 39 as as ADP crln-8220 23 40 osu osu PROPN crln-8220 23 41 ’s ’s NOUN crln-8220 23 42 science science NOUN crln-8220 23 43 and and CCONJ crln-8220 23 44 engineering engineering NOUN crln-8220 23 45 library library NOUN crln-8220 23 46 , , PUNCT crln-8220 23 47 with with ADP crln-8220 23 48 68,810 68,810 NUM crln-8220 23 49 assign­ assign­ PROPN crln-8220 23 50 able able ADJ crln-8220 23 51 square square ADJ crln-8220 23 52 feet foot NOUN crln-8220 23 53 distributed distribute VERB crln-8220 23 54 over over ADP crln-8220 23 55 four four NUM crln-8220 23 56 floors floor NOUN crln-8220 23 57 , , PUNCT crln-8220 23 58 or or CCONJ crln-8220 23 59 the the DET crln-8220 23 60 soon soon ADJ crln-8220 23 61 to to PART crln-8220 23 62 open open VERB crln-8220 23 63 thompson thompson NOUN crln-8220 23 64 memorial memorial ADJ crln-8220 23 65 library library NOUN crln-8220 23 66 with with ADP crln-8220 23 67 202,047 202,047 NUM crln-8220 23 68 assignable assignable ADJ crln-8220 23 69 square square ADJ crln-8220 23 70 feet foot NOUN crln-8220 23 71 distributed distribute VERB crln-8220 23 72 over over ADP crln-8220 23 73 12 12 NUM crln-8220 23 74 floors floor NOUN crln-8220 23 75 . . PUNCT crln-8220 24 1 vocera vocera NOUN crln-8220 24 2 offers offer VERB crln-8220 24 3 the the DET crln-8220 24 4 osu osu PROPN crln-8220 24 5 libraries librarie VERB crln-8220 24 6 the the DET crln-8220 24 7 opportunity opportunity NOUN crln-8220 24 8 to to PART crln-8220 24 9 re­engineer re­engineer VERB crln-8220 24 10 and and CCONJ crln-8220 24 11 transform transform VERB crln-8220 24 12 the the DET crln-8220 24 13 traditional traditional ADJ crln-8220 24 14 library library NOUN crln-8220 24 15 service service NOUN crln-8220 24 16 point point NOUN crln-8220 24 17 . . PUNCT crln-8220 25 1 large large ADJ crln-8220 25 2 ref­ ref­ PROPN crln-8220 25 3 erence erence NOUN crln-8220 25 4 desks desk NOUN crln-8220 25 5 , , PUNCT crln-8220 25 6 for for ADP crln-8220 25 7 instance instance NOUN crln-8220 25 8 , , PUNCT crln-8220 25 9 can can AUX crln-8220 25 10 be be AUX crln-8220 25 11 replaced replace VERB crln-8220 25 12 with with ADP crln-8220 25 13 a a DET crln-8220 25 14 number number NOUN crln-8220 25 15 of of ADP crln-8220 25 16 smaller small ADJ crln-8220 25 17 service service NOUN crln-8220 25 18 points point NOUN crln-8220 25 19 as as SCONJ crln-8220 25 20 librarians librarian NOUN crln-8220 25 21 and and CCONJ crln-8220 25 22 staff staff NOUN crln-8220 25 23 may may AUX crln-8220 25 24 no no ADV crln-8220 25 25 longer long ADV crln-8220 25 26 be be AUX crln-8220 25 27 tied tie VERB crln-8220 25 28 to to ADP crln-8220 25 29 a a DET crln-8220 25 30 desk desk NOUN crln-8220 25 31 with with ADP crln-8220 25 32 the the DET crln-8220 25 33 vocera vocera NOUN crln-8220 25 34 communications communication NOUN crln-8220 25 35 badge badge NOUN crln-8220 25 36 . . PUNCT crln-8220 26 1 instead instead ADV crln-8220 26 2 , , PUNCT crln-8220 26 3 they they PRON crln-8220 26 4 can can AUX crln-8220 26 5 meet meet VERB crln-8220 26 6 and and CCONJ crln-8220 26 7 greet greet VERB crln-8220 26 8 patrons patron NOUN crln-8220 26 9 at at ADP crln-8220 26 10 the the DET crln-8220 26 11 door door NOUN crln-8220 26 12 and and CCONJ crln-8220 26 13 direct direct VERB crln-8220 26 14 them they PRON crln-8220 26 15 to to ADP crln-8220 26 16 the the DET crln-8220 26 17 service service NOUN crln-8220 26 18 point point NOUN crln-8220 26 19 that that PRON crln-8220 26 20 will will AUX crln-8220 26 21 best well ADV crln-8220 26 22 meet meet VERB crln-8220 26 23 their their PRON crln-8220 26 24 need.2,5 need.2,5 PROPN crln-8220 26 25 they they PRON crln-8220 26 26 can can AUX crln-8220 26 27 also also ADV crln-8220 26 28 notify notify VERB crln-8220 26 29 a a DET crln-8220 26 30 service service NOUN crln-8220 26 31 point point NOUN crln-8220 26 32 in in ADP crln-8220 26 33 advance advance NOUN crln-8220 26 34 that that SCONJ crln-8220 26 35 a a DET crln-8220 26 36 patron patron NOUN crln-8220 26 37 is be AUX crln-8220 26 38 en en ADP crln-8220 26 39 route route NOUN crln-8220 26 40 , , PUNCT crln-8220 26 41 so so SCONJ crln-8220 26 42 that that SCONJ crln-8220 26 43 the the DET crln-8220 26 44 service service NOUN crln-8220 26 45 point point NOUN crln-8220 26 46 can can AUX crln-8220 26 47 both both PRON crln-8220 26 48 look look VERB crln-8220 26 49 for for ADP crln-8220 26 50 the the DET crln-8220 26 51 patron patron NOUN crln-8220 26 52 and and CCONJ crln-8220 26 53 start start VERB crln-8220 26 54 addressing address VERB crln-8220 26 55 the the DET crln-8220 26 56 patron patron NOUN crln-8220 26 57 ’s ’s NOUN crln-8220 26 58 question question NOUN crln-8220 26 59 . . PUNCT crln-8220 27 1 as as SCONJ crln-8220 27 2 conceived conceive VERB crln-8220 27 3 , , PUNCT crln-8220 27 4 the the DET crln-8220 27 5 main main ADJ crln-8220 27 6 mission mission NOUN crln-8220 27 7 of of ADP crln-8220 27 8 the the DET crln-8220 27 9 osu osu PROPN crln-8220 27 10 libraries libraries PROPN crln-8220 27 11 vocera vocera NOUN crln-8220 27 12 project project NOUN crln-8220 27 13 is be AUX crln-8220 27 14 to to PART crln-8220 27 15 enhance enhance VERB crln-8220 27 16 customer customer NOUN crln-8220 27 17 service service NOUN crln-8220 27 18 , , PUNCT crln-8220 27 19 internal internal ADJ crln-8220 27 20 library library NOUN crln-8220 27 21 communication communication NOUN crln-8220 27 22 , , PUNCT crln-8220 27 23 and and CCONJ crln-8220 27 24 public public ADJ crln-8220 27 25 safety safety NOUN crln-8220 27 26 within within ADP crln-8220 27 27 the the DET crln-8220 27 28 osu osu NOUN crln-8220 27 29 libraries library NOUN crln-8220 27 30 build­ build­ NOUN crln-8220 27 31 ings ing NOUN crln-8220 27 32 . . PUNCT crln-8220 28 1 originally originally ADV crln-8220 28 2 , , PUNCT crln-8220 28 3 the the DET crln-8220 28 4 project project NOUN crln-8220 28 5 plan plan NOUN crln-8220 28 6 called call VERB crln-8220 28 7 for for ADP crln-8220 28 8 piloting pilot VERB crln-8220 28 9 the the DET crln-8220 28 10 technology technology NOUN crln-8220 28 11 in in ADP crln-8220 28 12 the the DET crln-8220 28 13 sullivant sullivant NOUN crln-8220 28 14 and and CCONJ crln-8220 28 15 science science NOUN crln-8220 28 16 and and CCONJ crln-8220 28 17 engineering engineering NOUN crln-8220 28 18 libraries library NOUN crln-8220 28 19 in in ADP crln-8220 28 20 winter winter NOUN crln-8220 28 21 2008 2008 NUM crln-8220 28 22 , , PUNCT crln-8220 28 23 since since SCONJ crln-8220 28 24 these these DET crln-8220 28 25 libraries library NOUN crln-8220 28 26 accommodated accommodate VERB crln-8220 28 27 the the DET crln-8220 28 28 largest large ADJ crln-8220 28 29 number number NOUN crln-8220 28 30 of of ADP crln-8220 28 31 patrons patron NOUN crln-8220 28 32 on on ADP crln-8220 28 33 campus campus NOUN crln-8220 28 34 . . PUNCT crln-8220 29 1 after after ADP crln-8220 29 2 a a DET crln-8220 29 3 three­month three­month ADJ crln-8220 29 4 project project NOUN crln-8220 29 5 delay delay NOUN crln-8220 29 6 , , PUNCT crln-8220 29 7 and and CCONJ crln-8220 29 8 the the DET crln-8220 29 9 realization realization NOUN crln-8220 29 10 that that SCONJ crln-8220 29 11 additional additional ADJ crln-8220 29 12 wireless wireless ADJ crln-8220 29 13 access access NOUN crln-8220 29 14 points point NOUN crln-8220 29 15 needed need VERB crln-8220 29 16 to to PART crln-8220 29 17 be be AUX crln-8220 29 18 acquired acquire VERB crln-8220 29 19 and and CCONJ crln-8220 29 20 installed instal VERB crln-8220 29 21 for for ADP crln-8220 29 22 vocera vocera NOUN crln-8220 29 23 to to PART crln-8220 29 24 function function VERB crln-8220 29 25 in in ADP crln-8220 29 26 the the DET crln-8220 29 27 sullivant sullivant ADJ crln-8220 29 28 library library NOUN crln-8220 29 29 , , PUNCT crln-8220 29 30 we we PRON crln-8220 29 31 decided decide VERB crln-8220 29 32 to to PART crln-8220 29 33 focus focus VERB crln-8220 29 34 our our PRON crln-8220 29 35 energies energy NOUN crln-8220 29 36 on on ADP crln-8220 29 37 implementing implement VERB crln-8220 29 38 vocera vocera NOUN crln-8220 29 39 in in ADP crln-8220 29 40 the the DET crln-8220 29 41 science science NOUN crln-8220 29 42 and and CCONJ crln-8220 29 43 engineering engineering NOUN crln-8220 29 44 library library NOUN crln-8220 29 45 fi fi PROPN crln-8220 29 46 rst rst PROPN crln-8220 29 47 . . PUNCT crln-8220 30 1 we we PRON crln-8220 30 2 decided decide VERB crln-8220 30 3 not not PART crln-8220 30 4 to to PART crln-8220 30 5 place place VERB crln-8220 30 6 the the DET crln-8220 30 7 technology technology NOUN crln-8220 30 8 in in ADP crln-8220 30 9 the the DET crln-8220 30 10 sul­ sul­ ADJ crln-8220 30 11 livant livant NOUN crln-8220 30 12 library library NOUN crln-8220 30 13 , , PUNCT crln-8220 30 14 which which PRON crln-8220 30 15 would would AUX crln-8220 30 16 be be AUX crln-8220 30 17 closing close VERB crln-8220 30 18 in in ADP crln-8220 30 19 au­ au­ PRON crln-8220 30 20 gust gust NOUN crln-8220 30 21 2009 2009 NUM crln-8220 30 22 with with ADP crln-8220 30 23 the the DET crln-8220 30 24 opening opening NOUN crln-8220 30 25 of of ADP crln-8220 30 26 the the DET crln-8220 30 27 thompson thompson PROPN crln-8220 30 28 memorial memorial ADJ crln-8220 30 29 library library NOUN crln-8220 30 30 . . PUNCT crln-8220 31 1 we we PRON crln-8220 31 2 would would AUX crln-8220 31 3 deploy deploy VERB crln-8220 31 4 vocera vocera NOUN crln-8220 31 5 in in ADP crln-8220 31 6 the the DET crln-8220 31 7 thompson thompson PROPN crln-8220 31 8 library library NOUN crln-8220 31 9 facility facility NOUN crln-8220 31 10 . . PUNCT crln-8220 32 1 vocera vocera NOUN crln-8220 32 2 goes go VERB crln-8220 32 3 live live ADV crln-8220 32 4 in in ADP crln-8220 32 5 the the DET crln-8220 32 6 science science NOUN crln-8220 32 7 and and CCONJ crln-8220 32 8 engineering engineering NOUN crln-8220 32 9 library library NOUN crln-8220 32 10 following follow VERB crln-8220 32 11 a a DET crln-8220 32 12 heroic heroic ADJ crln-8220 32 13 effort effort NOUN crln-8220 32 14 of of ADP crln-8220 32 15 osu osu NOUN crln-8220 32 16 office office NOUN crln-8220 32 17 of of ADP crln-8220 32 18 in­ in­ PROPN crln-8220 32 19 formation formation NOUN crln-8220 32 20 technology technology NOUN crln-8220 32 21 personnel personnel NOUN crln-8220 32 22 and and CCONJ crln-8220 32 23 the the DET crln-8220 32 24 osu osu NOUN crln-8220 32 25 libraries librarie VERB crln-8220 32 26 it it PRON crln-8220 32 27 department department NOUN crln-8220 32 28 , , PUNCT crln-8220 32 29 vocera vocera NOUN crln-8220 32 30 went go VERB crln-8220 32 31 live live ADV crln-8220 32 32 in in ADP crln-8220 32 33 the the DET crln-8220 32 34 science science NOUN crln-8220 32 35 and and CCONJ crln-8220 32 36 engineering engineering NOUN crln-8220 32 37 library library NOUN crln-8220 32 38 on on ADP crln-8220 32 39 march march PROPN crln-8220 32 40 26 26 NUM crln-8220 32 41 , , PUNCT crln-8220 32 42 2009 2009 NUM crln-8220 32 43 . . PUNCT crln-8220 33 1 librarians librarian NOUN crln-8220 33 2 and and CCONJ crln-8220 33 3 staff staff NOUN crln-8220 33 4 were be AUX crln-8220 33 5 simultane­ simultane­ VERB crln-8220 33 6 ously ously ADV crln-8220 33 7 trained train VERB crln-8220 33 8 to to PART crln-8220 33 9 use use VERB crln-8220 33 10 the the DET crln-8220 33 11 vocera vocera NOUN crln-8220 33 12 communica­ communica­ PROPN crln-8220 33 13 tions tion NOUN crln-8220 33 14 badge badge NOUN crln-8220 33 15 and and CCONJ crln-8220 33 16 software software NOUN crln-8220 33 17 on on ADP crln-8220 33 18 the the DET crln-8220 33 19 “ " PUNCT crln-8220 33 20 go go VERB crln-8220 33 21 live live ADJ crln-8220 33 22 ” " PUNCT crln-8220 33 23 date date NOUN crln-8220 33 24 . . PUNCT crln-8220 34 1 additional additional ADJ crln-8220 34 2 training training NOUN crln-8220 34 3 sessions session NOUN crln-8220 34 4 for for ADP crln-8220 34 5 second second ADJ crln-8220 34 6 and and CCONJ crln-8220 34 7 third third ADJ crln-8220 34 8 shift shift NOUN crln-8220 34 9 staff staff NOUN crln-8220 34 10 and and CCONJ crln-8220 34 11 student student NOUN crln-8220 34 12 employees employee NOUN crln-8220 34 13 were be AUX crln-8220 34 14 held hold VERB crln-8220 34 15 on on ADP crln-8220 34 16 april april PROPN crln-8220 34 17 20 20 NUM crln-8220 34 18 and and CCONJ crln-8220 34 19 21 21 NUM crln-8220 34 20 , , PUNCT crln-8220 34 21 2009 2009 NUM crln-8220 34 22 . . PUNCT crln-8220 35 1 librarians librarian NOUN crln-8220 35 2 and and CCONJ crln-8220 35 3 staff staff NOUN crln-8220 35 4 are be AUX crln-8220 35 5 currently currently ADV crln-8220 35 6 using use VERB crln-8220 35 7 vocera vocera NOUN crln-8220 35 8 to to PART crln-8220 35 9 contact contact VERB crln-8220 35 10 one one NUM crln-8220 35 11 another another DET crln-8220 35 12 . . PUNCT crln-8220 36 1 they they PRON crln-8220 36 2 ’re ’re AUX crln-8220 36 3 also also ADV crln-8220 36 4 discovering discover VERB crln-8220 36 5 ways way NOUN crln-8220 36 6 to to PART crln-8220 36 7 use use VERB crln-8220 36 8 the the DET crln-8220 36 9 technology technology NOUN crln-8220 36 10 to to PART crln-8220 36 11 efficiently efficiently ADV crln-8220 36 12 and and CCONJ crln-8220 36 13 effectively effectively ADV crln-8220 36 14 use use VERB crln-8220 36 15 staff staff NOUN crln-8220 36 16 resources resource NOUN crln-8220 36 17 . . PUNCT crln-8220 37 1 project project NOUN crln-8220 37 2 evaluation evaluation NOUN crln-8220 37 3 all all DET crln-8220 37 4 lsta­funded lsta­funde VERB crln-8220 37 5 projects project NOUN crln-8220 37 6 are be AUX crln-8220 37 7 required require VERB crln-8220 37 8 to to PART crln-8220 37 9 list list VERB crln-8220 37 10 measurable measurable ADJ crln-8220 37 11 project project NOUN crln-8220 37 12 objectives objective NOUN crln-8220 37 13 and and CCONJ crln-8220 37 14 provide provide VERB crln-8220 37 15 a a DET crln-8220 37 16 project project NOUN crln-8220 37 17 evaluation evaluation NOUN crln-8220 37 18 plan plan NOUN crln-8220 37 19 . . PUNCT crln-8220 38 1 we we PRON crln-8220 38 2 decided decide VERB crln-8220 38 3 to to PART crln-8220 38 4 use use VERB crln-8220 38 5 design design NOUN crln-8220 38 6 for for ADP crln-8220 38 7 six six NUM crln-8220 38 8 sigma sigma PROPN crln-8220 38 9 ( ( PUNCT crln-8220 38 10 dfss dfss PROPN crln-8220 38 11 ) ) PUNCT crln-8220 38 12 principles principle NOUN crln-8220 38 13 and and CCONJ crln-8220 38 14 associated associate VERB crln-8220 38 15 quality quality NOUN crln-8220 38 16 management management NOUN crln-8220 38 17 tools tool NOUN crln-8220 38 18 to to PART crln-8220 38 19 conceptualize conceptualize VERB crln-8220 38 20 this this DET crln-8220 38 21 project project NOUN crln-8220 38 22 and and CCONJ crln-8220 38 23 establish establish VERB crln-8220 38 24 the the DET crln-8220 38 25 project project NOUN crln-8220 38 26 objectives objective NOUN crln-8220 38 27 , , PUNCT crln-8220 38 28 outcomes outcome NOUN crln-8220 38 29 , , PUNCT crln-8220 38 30 and and CCONJ crln-8220 38 31 evaluation evaluation NOUN crln-8220 38 32 plan.6,7 plan.6,7 PROPN crln-8220 38 33 project project NOUN crln-8220 38 34 objectives objective NOUN crln-8220 38 35 include include VERB crln-8220 38 36 : : PUNCT crln-8220 38 37 • • PUNCT crln-8220 38 38 provide provide VERB crln-8220 38 39 “ " PUNCT crln-8220 38 40 point point NOUN crln-8220 38 41 of of ADP crln-8220 38 42 need need NOUN crln-8220 38 43 ” " PUNCT crln-8220 38 44 service service NOUN crln-8220 38 45 to to PART crln-8220 38 46 satisfy satisfy VERB crln-8220 38 47 patron patron PROPN crln-8220 38 48 ’s ’s PART crln-8220 38 49 active active ADJ crln-8220 38 50 learning learning NOUN crln-8220 38 51 needs need NOUN crln-8220 38 52 at at ADP crln-8220 38 53 the the DET crln-8220 38 54 time time NOUN crln-8220 38 55 and and CCONJ crln-8220 38 56 place place NOUN crln-8220 38 57 of of ADP crln-8220 38 58 their their PRON crln-8220 38 59 need need NOUN crln-8220 38 60 ; ; PUNCT crln-8220 38 61 • • VERB crln-8220 38 62 improve improve VERB crln-8220 38 63 reference reference NOUN crln-8220 38 64 and and CCONJ crln-8220 38 65 circulation circulation NOUN crln-8220 38 66 staff staff NOUN crln-8220 38 67 efficiency efficiency NOUN crln-8220 38 68 by by ADP crln-8220 38 69 25 25 NUM crln-8220 38 70 % % NOUN crln-8220 38 71 ; ; PUNCT crln-8220 38 72 • • PROPN crln-8220 38 73 recognize recognize VERB crln-8220 38 74 cost cost NOUN crln-8220 38 75 savings saving NOUN crln-8220 38 76 of of ADP crln-8220 38 77 20 20 NUM crln-8220 38 78 % % NOUN crln-8220 38 79 for for ADP crln-8220 38 80 internal internal ADJ crln-8220 38 81 library library NOUN crln-8220 38 82 communication communication NOUN crln-8220 38 83 ; ; PUNCT crln-8220 38 84 and and CCONJ crln-8220 38 85 • • VERB crln-8220 38 86 improve improve VERB crln-8220 38 87 referral referral ADJ crln-8220 38 88 accuracy accuracy NOUN crln-8220 38 89 by by ADP crln-8220 38 90 50 50 NUM crln-8220 38 91 % % NOUN crln-8220 38 92 . . PUNCT crln-8220 39 1 to to PART crln-8220 39 2 provide provide VERB crln-8220 39 3 “ " PUNCT crln-8220 39 4 point point NOUN crln-8220 39 5 of of ADP crln-8220 39 6 need need NOUN crln-8220 39 7 ” " PUNCT crln-8220 39 8 service service NOUN crln-8220 39 9 to to PART crln-8220 39 10 satisfy satisfy VERB crln-8220 39 11 patron patron PROPN crln-8220 39 12 ’s ’s PART crln-8220 39 13 active active ADJ crln-8220 39 14 learning learning NOUN crln-8220 39 15 needs need NOUN crln-8220 39 16 and and CCONJ crln-8220 39 17 improve improve VERB crln-8220 39 18 referral referral ADJ crln-8220 39 19 accuracy accuracy NOUN crln-8220 39 20 by by ADP crln-8220 39 21 50 50 NUM crln-8220 39 22 % % NOUN crln-8220 39 23 , , PUNCT crln-8220 39 24 osu osu NOUN crln-8220 39 25 libraries library NOUN crln-8220 39 26 will will AUX crln-8220 39 27 use use VERB crln-8220 39 28 vocera vocera NOUN crln-8220 39 29 to to PART crln-8220 39 30 begin begin VERB crln-8220 39 31 adapting adapt VERB crln-8220 39 32 a a DET crln-8220 39 33 proactive proactive NOUN crln-8220 39 34 rather rather ADV crln-8220 39 35 than than ADP crln-8220 39 36 reactive reactive ADJ crln-8220 39 37 customer customer NOUN crln-8220 39 38 service service NOUN crln-8220 39 39 model model NOUN crln-8220 39 40 july july PROPN crln-8220 39 41 / / SYM crln-8220 39 42 august august PROPN crln-8220 39 43 2009 2009 NUM crln-8220 39 44 409 409 NUM crln-8220 39 45 c&rl c&rl PROPN crln-8220 39 46 news news NOUN crln-8220 39 47 to to ADP crln-8220 39 48 all all DET crln-8220 39 49 library library NOUN crln-8220 39 50 service service NOUN crln-8220 39 51 and and CCONJ crln-8220 39 52 programs program NOUN crln-8220 39 53 . . PUNCT crln-8220 40 1 to to PART crln-8220 40 2 bench­ bench­ VERB crln-8220 40 3 mark mark VERB crln-8220 40 4 the the DET crln-8220 40 5 osu osu PROPN crln-8220 40 6 libraries library NOUN crln-8220 40 7 ’ ' PUNCT crln-8220 40 8 current current ADJ crln-8220 40 9 success success NOUN crln-8220 40 10 with with ADP crln-8220 40 11 satisfying satisfy VERB crln-8220 40 12 patron patron NOUN crln-8220 40 13 ’s ’s PART crln-8220 40 14 active active ADJ crln-8220 40 15 learning learning NOUN crln-8220 40 16 needs need NOUN crln-8220 40 17 and and CCONJ crln-8220 40 18 the the DET crln-8220 40 19 time time NOUN crln-8220 40 20 it it PRON crln-8220 40 21 takes take VERB crln-8220 40 22 a a DET crln-8220 40 23 patron patron NOUN crln-8220 40 24 to to PART crln-8220 40 25 locate locate VERB crln-8220 40 26 assistance assistance NOUN crln-8220 40 27 , , PUNCT crln-8220 40 28 patron patron NOUN crln-8220 40 29 surveys survey NOUN crln-8220 40 30 , , PUNCT crln-8220 40 31 such such ADJ crln-8220 40 32 as as ADP crln-8220 40 33 libqual libqual ADJ crln-8220 40 34 and and CCONJ crln-8220 40 35 worep worep ADJ crln-8220 40 36 , , PUNCT crln-8220 40 37 mystery mystery NOUN crln-8220 40 38 shopping shopping NOUN crln-8220 40 39 , , PUNCT crln-8220 40 40 and and CCONJ crln-8220 40 41 value­stream value­stream NOUN crln-8220 40 42 map­ map­ NOUN crln-8220 40 43 ping ping NOUN crln-8220 40 44 techniques technique NOUN crln-8220 40 45 have have AUX crln-8220 40 46 either either CCONJ crln-8220 40 47 been be AUX crln-8220 40 48 completed complete VERB crln-8220 40 49 or or CCONJ crln-8220 40 50 are be AUX crln-8220 40 51 in in ADP crln-8220 40 52 progress progress NOUN crln-8220 40 53 . . PUNCT crln-8220 41 1 value­stream value­stream NOUN crln-8220 41 2 mapping mapping NOUN crln-8220 41 3 , , PUNCT crln-8220 41 4 in in ADP crln-8220 41 5 particular particular ADJ crln-8220 41 6 , , PUNCT crln-8220 41 7 offers offer VERB crln-8220 41 8 the the DET crln-8220 41 9 opportunity opportunity NOUN crln-8220 41 10 to to PART crln-8220 41 11 reduce reduce VERB crln-8220 41 12 the the DET crln-8220 41 13 number number NOUN crln-8220 41 14 of of ADP crln-8220 41 15 nonvalue­added nonvalue­added ADJ crln-8220 41 16 steps step NOUN crln-8220 41 17 required require VERB crln-8220 41 18 to to PART crln-8220 41 19 provide provide VERB crln-8220 41 20 patrons patron NOUN crln-8220 41 21 with with ADP crln-8220 41 22 “ " PUNCT crln-8220 41 23 point point NOUN crln-8220 41 24 of of ADP crln-8220 41 25 need need NOUN crln-8220 41 26 service service NOUN crln-8220 41 27 . . PUNCT crln-8220 41 28 ” " PUNCT crln-8220 41 29 for for ADP crln-8220 41 30 improving improve VERB crln-8220 41 31 reference reference NOUN crln-8220 41 32 and and CCONJ crln-8220 41 33 circula­ circula­ ADJ crln-8220 41 34 tion tion NOUN crln-8220 41 35 staff staff NOUN crln-8220 41 36 efficiency efficiency NOUN crln-8220 41 37 , , PUNCT crln-8220 41 38 it it PRON crln-8220 41 39 was be AUX crln-8220 41 40 noted note VERB crln-8220 41 41 that that SCONJ crln-8220 41 42 one one NUM crln-8220 41 43 study study NOUN crln-8220 41 44 of of ADP crln-8220 41 45 vocera vocera NOUN crln-8220 41 46 deployed deploy VERB crln-8220 41 47 in in ADP crln-8220 41 48 a a DET crln-8220 41 49 hospital hospital NOUN crln-8220 41 50 set­ set­ PROPN crln-8220 41 51 ting ting PROPN crln-8220 41 52 revealed reveal VERB crln-8220 41 53 time time NOUN crln-8220 41 54 savings saving NOUN crln-8220 41 55 of of ADP crln-8220 41 56 3,400 3,400 NUM crln-8220 41 57 hours hour NOUN crln-8220 41 58 a a DET crln-8220 41 59 year year NOUN crln-8220 41 60 , , PUNCT crln-8220 41 61 or or CCONJ crln-8220 41 62 the the DET crln-8220 41 63 equivalent equivalent NOUN crln-8220 41 64 of of ADP crln-8220 41 65 1.7 1.7 NUM crln-8220 41 66 ftes.8 ftes.8 PROPN crln-8220 41 67 such such ADJ crln-8220 41 68 savings saving NOUN crln-8220 41 69 may may AUX crln-8220 41 70 be be AUX crln-8220 41 71 realized realize VERB crln-8220 41 72 in in ADP crln-8220 41 73 the the DET crln-8220 41 74 thompson thompson PROPN crln-8220 41 75 me­ me­ PROPN crln-8220 41 76 morial morial PROPN crln-8220 41 77 and and CCONJ crln-8220 41 78 sci­ sci­ NOUN crln-8220 41 79 ence ence NOUN crln-8220 41 80 and and CCONJ crln-8220 41 81 engi­ engi­ ADJ crln-8220 41 82 neering neere VERB crln-8220 41 83 librar­ librar­ ADJ crln-8220 41 84 ies ie NOUN crln-8220 41 85 , , PUNCT crln-8220 41 86 enabling enable VERB crln-8220 41 87 administrators administrator NOUN crln-8220 41 88 to to PART crln-8220 41 89 redeploy redeploy VERB crln-8220 41 90 staff staff NOUN crln-8220 41 91 to to ADP crln-8220 41 92 other other ADJ crln-8220 41 93 critical critical ADJ crln-8220 41 94 functions function NOUN crln-8220 41 95 . . PUNCT crln-8220 42 1 current current ADJ crln-8220 42 2 time time NOUN crln-8220 42 3 and and CCONJ crln-8220 42 4 motion motion NOUN crln-8220 42 5 studies study NOUN crln-8220 42 6 conducted conduct VERB crln-8220 42 7 in in ADP crln-8220 42 8 the the DET crln-8220 42 9 science science NOUN crln-8220 42 10 and and CCONJ crln-8220 42 11 engineering engineering NOUN crln-8220 42 12 library library NOUN crln-8220 42 13 in in ADP crln-8220 42 14 november november PROPN crln-8220 42 15 2008 2008 NUM crln-8220 42 16 and and CCONJ crln-8220 42 17 january january PROPN crln-8220 42 18 2009 2009 NUM crln-8220 42 19 indicate indicate VERB crln-8220 42 20 that that SCONJ crln-8220 42 21 it it PRON crln-8220 42 22 takes take VERB crln-8220 42 23 an an DET crln-8220 42 24 average average NOUN crln-8220 42 25 of of ADP crln-8220 42 26 one one NUM crln-8220 42 27 minute minute NOUN crln-8220 42 28 for for SCONJ crln-8220 42 29 a a DET crln-8220 42 30 patron patron NOUN crln-8220 42 31 to to PART crln-8220 42 32 be be AUX crln-8220 42 33 served serve VERB crln-8220 42 34 and and CCONJ crln-8220 42 35 complete complete VERB crln-8220 42 36 a a DET crln-8220 42 37 transaction transaction NOUN crln-8220 42 38 at at ADP crln-8220 42 39 the the DET crln-8220 42 40 circulation circulation NOUN crln-8220 42 41 desk desk NOUN crln-8220 42 42 . . PUNCT crln-8220 43 1 each each DET crln-8220 43 2 15 15 NUM crln-8220 43 3 minutes minute NOUN crln-8220 43 4 the the DET crln-8220 43 5 desk desk NOUN crln-8220 43 6 is be AUX crln-8220 43 7 open open ADJ crln-8220 43 8 it it PRON crln-8220 43 9 is be AUX crln-8220 43 10 staffed staff VERB crln-8220 43 11 by by ADP crln-8220 43 12 an an DET crln-8220 43 13 average average NOUN crln-8220 43 14 of of ADP crln-8220 43 15 2.6 2.6 NUM crln-8220 43 16 employees employee NOUN crln-8220 43 17 and and CCONJ crln-8220 43 18 an an DET crln-8220 43 19 average average NOUN crln-8220 43 20 of of ADP crln-8220 43 21 4.1 4.1 NUM crln-8220 43 22 transactions transaction NOUN crln-8220 43 23 occur occur VERB crln-8220 43 24 . . PUNCT crln-8220 44 1 patrons patron NOUN crln-8220 44 2 asking ask VERB crln-8220 44 3 reference reference NOUN crln-8220 44 4 questions question NOUN crln-8220 44 5 at at ADP crln-8220 44 6 the the DET crln-8220 44 7 circulation circulation NOUN crln-8220 44 8 desk desk NOUN crln-8220 44 9 also also ADV crln-8220 44 10 must must AUX crln-8220 44 11 wait wait VERB crln-8220 44 12 from from ADP crln-8220 44 13 30 30 NUM crln-8220 44 14 seconds second NOUN crln-8220 44 15 to to ADP crln-8220 44 16 3 3 NUM crln-8220 44 17 minutes minute NOUN crln-8220 44 18 to to PART crln-8220 44 19 either either CCONJ crln-8220 44 20 be be AUX crln-8220 44 21 escorted escort VERB crln-8220 44 22 to to ADP crln-8220 44 23 librarians librarian NOUN crln-8220 44 24 ’ ' PUNCT crln-8220 44 25 offices office NOUN crln-8220 44 26 or or CCONJ crln-8220 44 27 for for ADP crln-8220 44 28 librarians librarian NOUN crln-8220 44 29 to to PART crln-8220 44 30 meet meet VERB crln-8220 44 31 them they PRON crln-8220 44 32 at at ADP crln-8220 44 33 the the DET crln-8220 44 34 circulation circulation NOUN crln-8220 44 35 desk desk NOUN crln-8220 44 36 to to PART crln-8220 44 37 answer answer VERB crln-8220 44 38 their their PRON crln-8220 44 39 question question NOUN crln-8220 44 40 . . PUNCT crln-8220 45 1 by by ADP crln-8220 45 2 transitioning transition VERB crln-8220 45 3 from from ADP crln-8220 45 4 a a DET crln-8220 45 5 just­in­case just­in­case NOUN crln-8220 45 6 to to ADP crln-8220 45 7 a a DET crln-8220 45 8 just­ just­ NOUN crln-8220 45 9 in­time in­time NOUN crln-8220 45 10 staffing staffing NOUN crln-8220 45 11 model model NOUN crln-8220 45 12 using use VERB crln-8220 45 13 vocera vocera NOUN crln-8220 45 14 , , PUNCT crln-8220 45 15 staff staff NOUN crln-8220 45 16 can can AUX crln-8220 45 17 be be AUX crln-8220 45 18 recalled recall VERB crln-8220 45 19 in in ADP crln-8220 45 20 real real ADJ crln-8220 45 21 time time NOUN crln-8220 45 22 from from ADP crln-8220 45 23 other other ADJ crln-8220 45 24 locations location NOUN crln-8220 45 25 within within ADP crln-8220 45 26 the the DET crln-8220 45 27 building building NOUN crln-8220 45 28 to to PART crln-8220 45 29 address address VERB crln-8220 45 30 fl fl ADP crln-8220 45 31 uctuations uctuation NOUN crln-8220 45 32 in in ADP crln-8220 45 33 patron patron NOUN crln-8220 45 34 demand demand NOUN crln-8220 45 35 , , PUNCT crln-8220 45 36 freeing free VERB crln-8220 45 37 them they PRON crln-8220 45 38 to to PART crln-8220 45 39 address address VERB crln-8220 45 40 other other ADJ crln-8220 45 41 working work VERB crln-8220 45 42 with with ADP crln-8220 45 43 patrons patron NOUN crln-8220 45 44 at at ADP crln-8220 45 45 the the DET crln-8220 45 46 science science NOUN crln-8220 45 47 and and CCONJ crln-8220 45 48 engineering engineering NOUN crln-8220 45 49 library library NOUN crln-8220 45 50 circulation circulation NOUN crln-8220 45 51 desk desk NOUN crln-8220 45 52 . . PUNCT crln-8220 46 1 note note VERB crln-8220 46 2 the the DET crln-8220 46 3 staff staff NOUN crln-8220 46 4 member member NOUN crln-8220 46 5 is be AUX crln-8220 46 6 wearing wear VERB crln-8220 46 7 vocera vocera NOUN crln-8220 46 8 on on ADP crln-8220 46 9 her her PRON crln-8220 46 10 lanyard lanyard NOUN crln-8220 46 11 . . PUNCT crln-8220 47 1 service service NOUN crln-8220 47 2 needs need NOUN crln-8220 47 3 and and CCONJ crln-8220 47 4 projects project NOUN crln-8220 47 5 . . PUNCT crln-8220 48 1 follow­up follow­up NOUN crln-8220 48 2 time time NOUN crln-8220 48 3 and and CCONJ crln-8220 48 4 motion motion NOUN crln-8220 48 5 studies study NOUN crln-8220 48 6 will will AUX crln-8220 48 7 be be AUX crln-8220 48 8 conducted conduct VERB crln-8220 48 9 in in ADP crln-8220 48 10 fall fall NOUN crln-8220 48 11 2009 2009 NUM crln-8220 48 12 to to PART crln-8220 48 13 determine determine VERB crln-8220 48 14 whether whether SCONJ crln-8220 48 15 the the DET crln-8220 48 16 implementation implementation NOUN crln-8220 48 17 of of ADP crln-8220 48 18 vocera vocera NOUN crln-8220 48 19 improved improve VERB crln-8220 48 20 reference reference NOUN crln-8220 48 21 and and CCONJ crln-8220 48 22 circulation circulation NOUN crln-8220 48 23 staff staff NOUN crln-8220 48 24 effi effi PROPN crln-8220 48 25 ciency ciency NOUN crln-8220 48 26 . . PUNCT crln-8220 49 1 lastly lastly ADV crln-8220 49 2 , , PUNCT crln-8220 49 3 osu osu NOUN crln-8220 49 4 libraries library NOUN crln-8220 49 5 are be AUX crln-8220 49 6 currently currently ADV crln-8220 49 7 reliant reliant ADJ crln-8220 49 8 on on ADP crln-8220 49 9 desk desk NOUN crln-8220 49 10 phones phone NOUN crln-8220 49 11 and and CCONJ crln-8220 49 12 walkie­talkies walkie­talkie NOUN crln-8220 49 13 for for ADP crln-8220 49 14 internal internal ADJ crln-8220 49 15 voice voice NOUN crln-8220 49 16 communication communication NOUN crln-8220 49 17 . . PUNCT crln-8220 50 1 to to PART crln-8220 50 2 determine determine VERB crln-8220 50 3 whether whether SCONJ crln-8220 50 4 cost cost NOUN crln-8220 50 5 savings saving NOUN crln-8220 50 6 will will AUX crln-8220 50 7 be be AUX crln-8220 50 8 realized realize VERB crln-8220 50 9 with with ADP crln-8220 50 10 the the DET crln-8220 50 11 imple­ imple­ NUM crln-8220 50 12 mentation mentation NOUN crln-8220 50 13 of of ADP crln-8220 50 14 vocera vocera NOUN crln-8220 50 15 , , PUNCT crln-8220 50 16 the the DET crln-8220 50 17 november november PROPN crln-8220 50 18 2008 2008 NUM crln-8220 50 19 , , PUNCT crln-8220 50 20 january january PROPN crln-8220 50 21 2009 2009 NUM crln-8220 50 22 , , PUNCT crln-8220 50 23 and and CCONJ crln-8220 50 24 february february PROPN crln-8220 50 25 2009 2009 NUM crln-8220 50 26 phone phone NOUN crln-8220 50 27 bills bill NOUN crln-8220 50 28 were be AUX crln-8220 50 29 reviewed review VERB crln-8220 50 30 for for ADP crln-8220 50 31 the the DET crln-8220 50 32 entire entire ADJ crln-8220 50 33 osu osu NOUN crln-8220 50 34 libraries librarie VERB crln-8220 50 35 sys­ sys­ ADJ crln-8220 50 36 tem tem NOUN crln-8220 50 37 to to PART crln-8220 50 38 identify identify VERB crln-8220 50 39 redundancies redundancy NOUN crln-8220 50 40 and and CCONJ crln-8220 50 41 opportunities opportunity NOUN crln-8220 50 42 to to PART crln-8220 50 43 use use VERB crln-8220 50 44 vocera vocera NOUN crln-8220 50 45 . . PUNCT crln-8220 51 1 one one NUM crln-8220 51 2 limitation limitation NOUN crln-8220 51 3 of of ADP crln-8220 51 4 the the DET crln-8220 51 5 current current ADJ crln-8220 51 6 osu osu NOUN crln-8220 51 7 libraries librarie VERB crln-8220 51 8 phone phone NOUN crln-8220 51 9 bills bill NOUN crln-8220 51 10 is be AUX crln-8220 51 11 that that SCONJ crln-8220 51 12 only only ADV crln-8220 51 13 the the DET crln-8220 51 14 number number NOUN crln-8220 51 15 of of ADP crln-8220 51 16 ex­ ex­ NOUN crln-8220 51 17 ternal ternal NOUN crln-8220 51 18 local local ADJ crln-8220 51 19 and and CCONJ crln-8220 51 20 long­distance long­distance NOUN crln-8220 51 21 calls call NOUN crln-8220 51 22 made make VERB crln-8220 51 23 are be AUX crln-8220 51 24 shown show VERB crln-8220 51 25 , , PUNCT crln-8220 51 26 along along ADP crln-8220 51 27 with with ADP crln-8220 51 28 the the DET crln-8220 51 29 dura­ dura­ DET crln-8220 51 30 tion tion NOUN crln-8220 51 31 of of ADP crln-8220 51 32 each each DET crln-8220 51 33 call call NOUN crln-8220 51 34 . . PUNCT crln-8220 52 1 no no DET crln-8220 52 2 data data NOUN crln-8220 52 3 is be AUX crln-8220 52 4 available available ADJ crln-8220 52 5 to to ADP crln-8220 52 6 in­ in­ VERB crln-8220 52 7 dicate dicate VERB crln-8220 52 8 the the DET crln-8220 52 9 num­ num­ PROPN crln-8220 52 10 ber ber NOUN crln-8220 52 11 of of ADP crln-8220 52 12 internal internal ADJ crln-8220 52 13 calls call NOUN crln-8220 52 14 made make VERB crln-8220 52 15 and and CCONJ crln-8220 52 16 the the DET crln-8220 52 17 time time NOUN crln-8220 52 18 spent spend VERB crln-8220 52 19 handling handle VERB crln-8220 52 20 these these DET crln-8220 52 21 calls call NOUN crln-8220 52 22 . . PUNCT crln-8220 53 1 with with ADP crln-8220 53 2 vocera vocera NOUN crln-8220 53 3 , , PUNCT crln-8220 53 4 the the DET crln-8220 53 5 libraries library NOUN crln-8220 53 6 will will AUX crln-8220 53 7 have have VERB crln-8220 53 8 the the DET crln-8220 53 9 opportunity opportunity NOUN crln-8220 53 10 to to PART crln-8220 53 11 understand understand VERB crln-8220 53 12 both both CCONJ crln-8220 53 13 internal internal ADJ crln-8220 53 14 and and CCONJ crln-8220 53 15 external external ADJ crln-8220 53 16 call call NOUN crln-8220 53 17 volume volume NOUN crln-8220 53 18 , , PUNCT crln-8220 53 19 and and CCONJ crln-8220 53 20 many many ADJ crln-8220 53 21 other other ADJ crln-8220 53 22 relevant relevant ADJ crln-8220 53 23 outputs.9 outputs.9 X crln-8220 53 24 the the DET crln-8220 53 25 osu osu PROPN crln-8220 53 26 libraries library NOUN crln-8220 53 27 also also ADV crln-8220 53 28 decided decide VERB crln-8220 53 29 to to PART crln-8220 53 30 implement implement VERB crln-8220 53 31 call call NOUN crln-8220 53 32 center center NOUN crln-8220 53 33 technology technology NOUN crln-8220 53 34 in in ADP crln-8220 53 35 august august PROPN crln-8220 53 36 2009 2009 NUM crln-8220 53 37 . . PUNCT crln-8220 54 1 this this DET crln-8220 54 2 project project NOUN crln-8220 54 3 will will AUX crln-8220 54 4 complement complement VERB crln-8220 54 5 the the DET crln-8220 54 6 vocera vocera NOUN crln-8220 54 7 deployment deployment NOUN crln-8220 54 8 . . PUNCT crln-8220 55 1 by by ADP crln-8220 55 2 centralizing centralize VERB crln-8220 55 3 incoming incoming ADJ crln-8220 55 4 calls call NOUN crln-8220 55 5 , , PUNCT crln-8220 55 6 and and CCONJ crln-8220 55 7 distributing distribute VERB crln-8220 55 8 them they PRON crln-8220 55 9 either either CCONJ crln-8220 55 10 via via ADP crln-8220 55 11 vocera vocera NOUN crln-8220 55 12 or or CCONJ crln-8220 55 13 the the DET crln-8220 55 14 local local ADJ crln-8220 55 15 phone phone NOUN crln-8220 55 16 network network NOUN crln-8220 55 17 , , PUNCT crln-8220 55 18 additional additional ADJ crln-8220 55 19 cost cost NOUN crln-8220 55 20 savings saving NOUN crln-8220 55 21 should should AUX crln-8220 55 22 be be AUX crln-8220 55 23 realized realize VERB crln-8220 55 24 . . PUNCT crln-8220 56 1 on on ADP crln-8220 56 2 completion completion NOUN crln-8220 56 3 of of ADP crln-8220 56 4 the the DET crln-8220 56 5 pi­ pi­ NOUN crln-8220 56 6 lot lot NOUN crln-8220 56 7 , , PUNCT crln-8220 56 8 project project NOUN crln-8220 56 9 phone phone NOUN crln-8220 56 10 bills bill NOUN crln-8220 56 11 will will AUX crln-8220 56 12 be be AUX crln-8220 56 13 reviewed review VERB crln-8220 56 14 once once ADV crln-8220 56 15 again again ADV crln-8220 56 16 , , PUNCT crln-8220 56 17 as as ADV crln-8220 56 18 well well ADV crln-8220 56 19 as as ADP crln-8220 56 20 deployment deployment NOUN crln-8220 56 21 of of ADP crln-8220 56 22 fte fte PROPN crln-8220 56 23 person­ person­ PROPN crln-8220 56 24 nel nel PROPN crln-8220 56 25 , , PUNCT crln-8220 56 26 and and CCONJ crln-8220 56 27 reports report NOUN crln-8220 56 28 generated generate VERB crln-8220 56 29 by by ADP crln-8220 56 30 vocera vocera NOUN crln-8220 56 31 and and CCONJ crln-8220 56 32 the the DET crln-8220 56 33 libraries library NOUN crln-8220 56 34 call call VERB crln-8220 56 35 center center NOUN crln-8220 56 36 software software NOUN crln-8220 56 37 to to PART crln-8220 56 38 determine determine VERB crln-8220 56 39 the the DET crln-8220 56 40 actual actual ADJ crln-8220 56 41 total total ADJ crln-8220 56 42 cost cost NOUN crln-8220 56 43 savings saving NOUN crln-8220 56 44 realized realize VERB crln-8220 56 45 by by ADP crln-8220 56 46 the the DET crln-8220 56 47 project project NOUN crln-8220 56 48 . . PUNCT crln-8220 57 1 the the DET crln-8220 57 2 project project NOUN crln-8220 57 3 team team NOUN crln-8220 57 4 chose choose VERB crln-8220 57 5 to to PART crln-8220 57 6 express express VERB crln-8220 57 7 project project NOUN crln-8220 57 8 outcomes outcome NOUN crln-8220 57 9 in in ADP crln-8220 57 10 terms term NOUN crln-8220 57 11 of of ADP crln-8220 57 12 knowledge knowledge NOUN crln-8220 57 13 , , PUNCT crln-8220 57 14 affect affect VERB crln-8220 57 15 , , PUNCT crln-8220 57 16 skills skill NOUN crln-8220 57 17 , , PUNCT crln-8220 57 18 and and CCONJ crln-8220 57 19 attitudes attitude NOUN crln-8220 57 20 . . PUNCT crln-8220 58 1 specifically specifically ADV crln-8220 58 2 , , PUNCT crln-8220 58 3 at at ADP crln-8220 58 4 the the DET crln-8220 58 5 end end NOUN crln-8220 58 6 of of ADP crln-8220 58 7 the the DET crln-8220 58 8 c&rl c&rl PROPN crln-8220 58 9 news news NOUN crln-8220 58 10 july july PROPN crln-8220 58 11 / / SYM crln-8220 58 12 august august PROPN crln-8220 58 13 2009 2009 NUM crln-8220 58 14 410 410 NUM crln-8220 58 15 project project NOUN crln-8220 58 16 osu osu PROPN crln-8220 58 17 library library NOUN crln-8220 58 18 patrons patron NOUN crln-8220 58 19 should should AUX crln-8220 58 20 be be AUX crln-8220 58 21 able able ADJ crln-8220 58 22 to to PART crln-8220 58 23 locate locate VERB crln-8220 58 24 and and CCONJ crln-8220 58 25 engage engage VERB crln-8220 58 26 library library NOUN crln-8220 58 27 employees employee NOUN crln-8220 58 28 to to PART crln-8220 58 29 sat­ sat­ NOUN crln-8220 58 30 isfy isfy VERB crln-8220 58 31 their their PRON crln-8220 58 32 active active ADJ crln-8220 58 33 learning learning NOUN crln-8220 58 34 needs need NOUN crln-8220 58 35 at at ADP crln-8220 58 36 the the DET crln-8220 58 37 time time NOUN crln-8220 58 38 of of ADP crln-8220 58 39 need need NOUN crln-8220 58 40 ( ( PUNCT crln-8220 58 41 skill skill NOUN crln-8220 58 42 ) ) PUNCT crln-8220 58 43 . . PUNCT crln-8220 59 1 as as SCONJ crln-8220 59 2 already already ADV crln-8220 59 3 noted note VERB crln-8220 59 4 , , PUNCT crln-8220 59 5 this this PRON crln-8220 59 6 will will AUX crln-8220 59 7 require require VERB crln-8220 59 8 osu osu ADP crln-8220 59 9 libraries library NOUN crln-8220 59 10 and and CCONJ crln-8220 59 11 staff staff NOUN crln-8220 59 12 to to PART crln-8220 59 13 adopt adopt VERB crln-8220 59 14 a a DET crln-8220 59 15 proactive proactive ADJ crln-8220 59 16 customer customer NOUN crln-8220 59 17 service service NOUN crln-8220 59 18 model model NOUN crln-8220 59 19 . . PUNCT crln-8220 60 1 osu osu PROPN crln-8220 60 2 librarians librarians PROPN crln-8220 60 3 and and CCONJ crln-8220 60 4 staff staff NOUN crln-8220 60 5 should should AUX crln-8220 60 6 be be AUX crln-8220 60 7 able able ADJ crln-8220 60 8 to to PART crln-8220 60 9 : : PUNCT crln-8220 60 10 • • VERB crln-8220 60 11 locate locate VERB crln-8220 60 12 and and CCONJ crln-8220 60 13 engage engage VERB crln-8220 60 14 library library NOUN crln-8220 60 15 patrons patron NOUN crln-8220 60 16 and and CCONJ crln-8220 60 17 employees employee NOUN crln-8220 60 18 to to PART crln-8220 60 19 satisfy satisfy VERB crln-8220 60 20 patrons patron NOUN crln-8220 60 21 ’ ' PUNCT crln-8220 60 22 active active ADJ crln-8220 60 23 learning learning NOUN crln-8220 60 24 needs need NOUN crln-8220 60 25 at at ADP crln-8220 60 26 their their PRON crln-8220 60 27 time time NOUN crln-8220 60 28 and and CCONJ crln-8220 60 29 place place NOUN crln-8220 60 30 of of ADP crln-8220 60 31 need need NOUN crln-8220 60 32 ( ( PUNCT crln-8220 60 33 skill skill NOUN crln-8220 60 34 ) ) PUNCT crln-8220 60 35 ; ; PUNCT crln-8220 60 36 • • PROPN crln-8220 60 37 recognize recognize VERB crln-8220 60 38 and and CCONJ crln-8220 60 39 identify identify VERB crln-8220 60 40 the the DET crln-8220 60 41 correct correct ADJ crln-8220 60 42 librarian librarian NOUN crln-8220 60 43 or or CCONJ crln-8220 60 44 department department NOUN crln-8220 60 45 to to PART crln-8220 60 46 refer refer VERB crln-8220 60 47 patron patron NOUN crln-8220 60 48 information information NOUN crln-8220 60 49 needs need NOUN crln-8220 60 50 or or CCONJ crln-8220 60 51 requests request NOUN crln-8220 60 52 to to ADP crln-8220 60 53 ( ( PUNCT crln-8220 60 54 knowledge knowledge NOUN crln-8220 60 55 / / SYM crln-8220 60 56 attitude attitude NOUN crln-8220 60 57 / / SYM crln-8220 60 58 skill skill NOUN crln-8220 60 59 ) ) PUNCT crln-8220 60 60 ; ; PUNCT crln-8220 60 61 and and CCONJ crln-8220 60 62 • • VERB crln-8220 60 63 understand understand VERB crln-8220 60 64 and and CCONJ crln-8220 60 65 appreciate appreciate VERB crln-8220 60 66 the the DET crln-8220 60 67 benefi benefi PROPN crln-8220 60 68 ts ts NOUN crln-8220 60 69 and and CCONJ crln-8220 60 70 potential potential NOUN crln-8220 60 71 of of ADP crln-8220 60 72 wireless wireless ADJ crln-8220 60 73 communications communication NOUN crln-8220 60 74 technology technology NOUN crln-8220 60 75 for for ADP crln-8220 60 76 improving improve VERB crln-8220 60 77 staff staff NOUN crln-8220 60 78 effi effi PROPN crln-8220 60 79 ciency ciency NOUN crln-8220 60 80 and and CCONJ crln-8220 60 81 customer customer NOUN crln-8220 60 82 service service NOUN crln-8220 60 83 , , PUNCT crln-8220 60 84 as as ADV crln-8220 60 85 well well ADV crln-8220 60 86 as as ADP crln-8220 60 87 managing manage VERB crln-8220 60 88 library library NOUN crln-8220 60 89 costs cost NOUN crln-8220 60 90 ( ( PUNCT crln-8220 60 91 knowledge knowledge NOUN crln-8220 60 92 / / SYM crln-8220 60 93 affect affect NOUN crln-8220 60 94 ) ) PUNCT crln-8220 60 95 . . PUNCT crln-8220 61 1 changes change NOUN crln-8220 61 2 in in ADP crln-8220 61 3 patron patron NOUN crln-8220 61 4 behavior behavior NOUN crln-8220 61 5 , , PUNCT crln-8220 61 6 skills skill NOUN crln-8220 61 7 , , PUNCT crln-8220 61 8 and and CCONJ crln-8220 61 9 attitudes attitude NOUN crln-8220 61 10 will will AUX crln-8220 61 11 be be AUX crln-8220 61 12 measured measure VERB crln-8220 61 13 using use VERB crln-8220 61 14 the the DET crln-8220 61 15 surveys survey NOUN crln-8220 61 16 listed list VERB crln-8220 61 17 above above ADV crln-8220 61 18 . . PUNCT crln-8220 62 1 changes change NOUN crln-8220 62 2 in in ADP crln-8220 62 3 librarian librarian ADJ crln-8220 62 4 and and CCONJ crln-8220 62 5 staff staff NOUN crln-8220 62 6 knowledge knowledge NOUN crln-8220 62 7 regarding regard VERB crln-8220 62 8 referrals referral NOUN crln-8220 62 9 will will AUX crln-8220 62 10 be be AUX crln-8220 62 11 moni­ moni­ PROPN crln-8220 62 12 tored tore VERB crln-8220 62 13 using use VERB crln-8220 62 14 the the DET crln-8220 62 15 osu osu PROPN crln-8220 62 16 libraries library NOUN crln-8220 62 17 ask ask VERB crln-8220 62 18 reference reference NOUN crln-8220 62 19 database database NOUN crln-8220 62 20 , , PUNCT crln-8220 62 21 an an DET crln-8220 62 22 internal internal ADJ crln-8220 62 23 product product NOUN crln-8220 62 24 used use VERB crln-8220 62 25 to to PART crln-8220 62 26 collect collect VERB crln-8220 62 27 data datum NOUN crln-8220 62 28 on on ADP crln-8220 62 29 osu osu PROPN crln-8220 62 30 library library PROPN crln-8220 62 31 transactions.10 transactions.10 PROPN crln-8220 62 32 six six NUM crln-8220 62 33 months month NOUN crln-8220 62 34 following follow VERB crln-8220 62 35 the the DET crln-8220 62 36 initial initial ADJ crln-8220 62 37 deploy­ deploy­ NOUN crln-8220 62 38 ment ment NOUN crln-8220 62 39 , , PUNCT crln-8220 62 40 members member NOUN crln-8220 62 41 of of ADP crln-8220 62 42 the the DET crln-8220 62 43 vocera vocera NOUN crln-8220 62 44 deployment deployment NOUN crln-8220 62 45 team team NOUN crln-8220 62 46 will will AUX crln-8220 62 47 lead lead VERB crln-8220 62 48 a a DET crln-8220 62 49 discussion discussion NOUN crln-8220 62 50 with with ADP crln-8220 62 51 individuals individual NOUN crln-8220 62 52 in in ADP crln-8220 62 53 the the DET crln-8220 62 54 science science NOUN crln-8220 62 55 and and CCONJ crln-8220 62 56 engineering engineering NOUN crln-8220 62 57 library library NOUN crln-8220 62 58 to to PART crln-8220 62 59 share share VERB crln-8220 62 60 assessment assessment NOUN crln-8220 62 61 of of ADP crln-8220 62 62 preliminary preliminary ADJ crln-8220 62 63 project project NOUN crln-8220 62 64 results result NOUN crln-8220 62 65 , , PUNCT crln-8220 62 66 gather gather VERB crln-8220 62 67 opinions opinion NOUN crln-8220 62 68 regarding regard VERB crln-8220 62 69 the the DET crln-8220 62 70 benefi benefi PROPN crln-8220 62 71 ts ts PROPN crln-8220 62 72 and and CCONJ crln-8220 62 73 detractions detraction NOUN crln-8220 62 74 of of ADP crln-8220 62 75 implementing implement VERB crln-8220 62 76 the the DET crln-8220 62 77 vocera vocera NOUN crln-8220 62 78 sys­ sys­ PROPN crln-8220 62 79 tem tem NOUN crln-8220 62 80 from from ADP crln-8220 62 81 a a DET crln-8220 62 82 staff staff NOUN crln-8220 62 83 perspective perspective NOUN crln-8220 62 84 , , PUNCT crln-8220 62 85 identify identify VERB crln-8220 62 86 lessons lesson NOUN crln-8220 62 87 learned learn VERB crln-8220 62 88 , , PUNCT crln-8220 62 89 and and CCONJ crln-8220 62 90 , , PUNCT crln-8220 62 91 if if SCONJ crln-8220 62 92 appropriate appropriate ADJ crln-8220 62 93 , , PUNCT crln-8220 62 94 identify identify VERB crln-8220 62 95 opportu­ opportu­ PRON crln-8220 62 96 nities nitie NOUN crln-8220 62 97 for for ADP crln-8220 62 98 expanding expand VERB crln-8220 62 99 the the DET crln-8220 62 100 vocera vocera NOUN crln-8220 62 101 deployment deployment NOUN crln-8220 62 102 and and CCONJ crln-8220 62 103 replicating replicate VERB crln-8220 62 104 results result NOUN crln-8220 62 105 throughout throughout ADP crln-8220 62 106 the the DET crln-8220 62 107 osu osu NOUN crln-8220 62 108 libraries library NOUN crln-8220 62 109 system system NOUN crln-8220 62 110 . . PUNCT crln-8220 63 1 future future NOUN crln-8220 63 2 plans plan VERB crln-8220 63 3 the the DET crln-8220 63 4 osu osu PROPN crln-8220 63 5 libraries library NOUN crln-8220 63 6 is be AUX crln-8220 63 7 excited excited ADJ crln-8220 63 8 to to PART crln-8220 63 9 have have VERB crln-8220 63 10 this this DET crln-8220 63 11 op­ op­ NOUN crln-8220 63 12 portunity portunity NOUN crln-8220 63 13 to to PART crln-8220 63 14 experiment experiment VERB crln-8220 63 15 with with ADP crln-8220 63 16 vocera vocera NOUN crln-8220 63 17 in in ADP crln-8220 63 18 effort effort NOUN crln-8220 63 19 to to PART crln-8220 63 20 improve improve VERB crln-8220 63 21 customer customer NOUN crln-8220 63 22 service service NOUN crln-8220 63 23 and and CCONJ crln-8220 63 24 transform transform VERB crln-8220 63 25 internal internal ADJ crln-8220 63 26 communication communication NOUN crln-8220 63 27 throughout throughout ADP crln-8220 63 28 our our PRON crln-8220 63 29 fa­ fa­ NOUN crln-8220 63 30 cilities cilitie NOUN crln-8220 63 31 . . PUNCT crln-8220 64 1 we we PRON crln-8220 64 2 are be AUX crln-8220 64 3 looking look VERB crln-8220 64 4 forward forward ADV crln-8220 64 5 to to ADP crln-8220 64 6 exploring explore VERB crln-8220 64 7 the the DET crln-8220 64 8 potential potential NOUN crln-8220 64 9 of of ADP crln-8220 64 10 vocera vocera NOUN crln-8220 64 11 in in ADP crln-8220 64 12 our our PRON crln-8220 64 13 science science NOUN crln-8220 64 14 and and CCONJ crln-8220 64 15 engineering engineering NOUN crln-8220 64 16 and and CCONJ crln-8220 64 17 soon soon ADV crln-8220 64 18 to to PART crln-8220 64 19 open open VERB crln-8220 64 20 thompson thompson PROPN crln-8220 64 21 memorial memorial ADJ crln-8220 64 22 library library NOUN crln-8220 64 23 . . PUNCT crln-8220 65 1 we we PRON crln-8220 65 2 believe believe VERB crln-8220 65 3 our our PRON crln-8220 65 4 project project NOUN crln-8220 65 5 mission mission NOUN crln-8220 65 6 will will AUX crln-8220 65 7 be be AUX crln-8220 65 8 fulfilled fulfil VERB crln-8220 65 9 and and CCONJ crln-8220 65 10 look look VERB crln-8220 65 11 forward forward ADV crln-8220 65 12 to to ADP crln-8220 65 13 reporting report VERB crln-8220 65 14 future future ADJ crln-8220 65 15 results result NOUN crln-8220 65 16 . . PUNCT crln-8220 66 1 notes note NOUN crln-8220 66 2 1 1 NUM crln-8220 66 3 . . PROPN crln-8220 66 4 vocera vocera NOUN crln-8220 66 5 communication communication NOUN crln-8220 66 6 . . PUNCT crln-8220 67 1 “ " PUNCT crln-8220 67 2 helping help VERB crln-8220 67 3 hos­ hos­ VERB crln-8220 67 4 pitals pital NOUN crln-8220 67 5 save save VERB crln-8220 67 6 steps step NOUN crln-8220 67 7 , , PUNCT crln-8220 67 8 save save VERB crln-8220 67 9 time time NOUN crln-8220 67 10 , , PUNCT crln-8220 67 11 save save VERB crln-8220 67 12 lives life NOUN crln-8220 67 13 . . PUNCT crln-8220 67 14 ” " PUNCT crln-8220 68 1 san san PROPN crln-8220 68 2 jose jose PROPN crln-8220 68 3 , , PUNCT crln-8220 68 4 ca ca PROPN crln-8220 68 5 : : PUNCT crln-8220 68 6 vocera vocera NOUN crln-8220 68 7 communications communication NOUN crln-8220 68 8 , , PUNCT crln-8220 68 9 www www NOUN crln-8220 68 10 . . PUNCT crln-8220 69 1 vocera.com/solutions/solutions.aspx vocera.com/solutions/solutions.aspx PROPN crln-8220 69 2 ( ( PUNCT crln-8220 69 3 ac­ ac­ PROPN crln-8220 69 4 cessed cesse VERB crln-8220 69 5 april april PROPN crln-8220 69 6 16 16 NUM crln-8220 69 7 , , PUNCT crln-8220 69 8 2009 2009 NUM crln-8220 69 9 ) ) PUNCT crln-8220 69 10 . . PUNCT crln-8220 70 1 2 2 X crln-8220 70 2 . . X crln-8220 70 3 lee lee PROPN crln-8220 70 4 , , PUNCT crln-8220 70 5 jodi jodi PROPN crln-8220 70 6 and and CCONJ crln-8220 70 7 christopher christopher PROPN crln-8220 70 8 kore­ kore­ PROPN crln-8220 70 9 nowsky nowsky PROPN crln-8220 70 10 . . PUNCT crln-8220 71 1 “ " PUNCT crln-8220 71 2 off off ADP crln-8220 71 3 your your PRON crln-8220 71 4 seat seat NOUN crln-8220 71 5 and and CCONJ crln-8220 71 6 on on ADP crln-8220 71 7 your your PRON crln-8220 71 8 feet foot NOUN crln-8220 71 9 ! ! PUNCT crln-8220 72 1 proactive proactive PROPN crln-8220 72 2 reference reference NOUN crln-8220 72 3 customer customer NOUN crln-8220 72 4 ser­ ser­ NOUN crln-8220 72 5 vices vice NOUN crln-8220 72 6 . . PUNCT crln-8220 72 7 ” " PUNCT crln-8220 73 1 columbus columbus NOUN crln-8220 73 2 , , PUNCT crln-8220 73 3 oh oh INTJ crln-8220 73 4 : : PUNCT crln-8220 73 5 columbus columbus NOUN crln-8220 73 6 metro­ metro­ VERB crln-8220 73 7 politan politan PROPN crln-8220 73 8 library library PROPN crln-8220 73 9 , , PUNCT crln-8220 73 10 www.placonference.org/2008 www.placonference.org/2008 VERB crln-8220 73 11 / / SYM crln-8220 73 12 h h NOUN crln-8220 73 13 a a DET crln-8220 73 14 n n PROPN crln-8220 73 15 d d PROPN crln-8220 73 16 o o NOUN crln-8220 73 17 u u PROPN crln-8220 73 18 t t PROPN crln-8220 73 19 s s PART crln-8220 73 20 / / SYM crln-8220 73 21 1 1 NUM crln-8220 73 22 0 0 NUM crln-8220 73 23 1 1 NUM crln-8220 73 24 3 3 NUM crln-8220 73 25 _ _ NUM crln-8220 73 26 1 1 NUM crln-8220 73 27 7 7 NUM crln-8220 73 28 7 7 NUM crln-8220 73 29 k k NOUN crln-8220 73 30 o o NOUN crln-8220 73 31 r r NOUN crln-8220 73 32 e e PROPN crln-8220 73 33 n n ADP crln-8220 73 34 o o NOUN crln-8220 74 1 w w PROPN crln-8220 74 2 s s X crln-8220 74 3 k k X crln-8220 74 4 y y PROPN crln-8220 74 5 _ _ PUNCT crln-8220 74 6 christopher_116074_mar05_2008_time christopher_116074_mar05_2008_time NOUN crln-8220 74 7 _ _ PUNCT crln-8220 74 8 104804am.pdf 104804am.pdf NUM crln-8220 74 9 ( ( PUNCT crln-8220 74 10 accessed access VERB crln-8220 74 11 april april PROPN crln-8220 74 12 16 16 NUM crln-8220 74 13 , , PUNCT crln-8220 74 14 2009 2009 NUM crln-8220 74 15 ) ) PUNCT crln-8220 74 16 . . PUNCT crln-8220 75 1 3 3 X crln-8220 75 2 . . X crln-8220 75 3 ellen ellen PROPN crln-8220 75 4 forsyth forsyth PROPN crln-8220 75 5 , , PUNCT crln-8220 75 6 “ " PUNCT crln-8220 75 7 fancy fancy ADJ crln-8220 75 8 walkie walkie NOUN crln-8220 75 9 talkies talkie VERB crln-8220 75 10 , , PUNCT crln-8220 75 11 star star PROPN crln-8220 75 12 trek trek PROPN crln-8220 75 13 communicators communicator NOUN crln-8220 75 14 or or CCONJ crln-8220 75 15 roving rove VERB crln-8220 75 16 refer­ refer­ DET crln-8220 75 17 ence ence NOUN crln-8220 75 18 ? ? PUNCT crln-8220 75 19 ” " PUNCT crln-8220 76 1 australian australian ADJ crln-8220 76 2 library library NOUN crln-8220 76 3 journal journal PROPN crln-8220 76 4 58 58 NUM crln-8220 76 5 , , PUNCT crln-8220 76 6 no no INTJ crln-8220 76 7 . . NOUN crln-8220 76 8 1 1 NUM crln-8220 76 9 ( ( PUNCT crln-8220 76 10 2009 2009 NUM crln-8220 76 11 ): ): PUNCT crln-8220 76 12 73–84 73–84 NUM crln-8220 76 13 . . PROPN crln-8220 76 14 4 4 NUM crln-8220 76 15 . . PROPN crln-8220 76 16 joseph joseph PROPN crln-8220 76 17 j. j. PROPN crln-8220 76 18 branin branin PROPN crln-8220 76 19 , , PUNCT crln-8220 76 20 “ " PUNCT crln-8220 76 21 shaping shape VERB crln-8220 76 22 our our PRON crln-8220 76 23 space space NOUN crln-8220 76 24 : : PUNCT crln-8220 76 25 envisioning envision VERB crln-8220 76 26 the the DET crln-8220 76 27 new new ADJ crln-8220 76 28 research research NOUN crln-8220 76 29 library library NOUN crln-8220 76 30 , , PUNCT crln-8220 76 31 ” " PUNCT crln-8220 76 32 journal journal PROPN crln-8220 76 33 of of ADP crln-8220 76 34 library library PROPN crln-8220 76 35 administration administration PROPN crln-8220 76 36 46 46 NUM crln-8220 76 37 , , PUNCT crln-8220 76 38 no no INTJ crln-8220 76 39 . . NOUN crln-8220 76 40 2 2 NUM crln-8220 76 41 ( ( PUNCT crln-8220 76 42 2007 2007 NUM crln-8220 76 43 ): ): PUNCT crln-8220 76 44 27–53 27–53 NUM crln-8220 76 45 . . NUM crln-8220 76 46 5 5 X crln-8220 76 47 . . X crln-8220 76 48 kathryn kathryn PROPN crln-8220 76 49 robinson robinson PROPN crln-8220 76 50 , , PUNCT crln-8220 76 51 “ " PUNCT crln-8220 76 52 point­of­need point­of­need NOUN crln-8220 76 53 cus­ cus­ NOUN crln-8220 76 54 tomer tomer NOUN crln-8220 76 55 service service NOUN crln-8220 76 56 : : PUNCT crln-8220 76 57 mobile mobile NOUN crln-8220 76 58 service service NOUN crln-8220 76 59 using use VERB crln-8220 76 60 wireless wireless ADJ crln-8220 76 61 technology technology NOUN crln-8220 76 62 , , PUNCT crln-8220 76 63 ” " PUNCT crln-8220 76 64 journal journal NOUN crln-8220 76 65 of of ADP crln-8220 76 66 access access NOUN crln-8220 76 67 services service NOUN crln-8220 76 68 3 3 NUM crln-8220 76 69 , , PUNCT crln-8220 76 70 no no NOUN crln-8220 76 71 . . NOUN crln-8220 76 72 2 2 NUM crln-8220 76 73 ( ( PUNCT crln-8220 76 74 2005 2005 NUM crln-8220 76 75 ): ): PUNCT crln-8220 76 76 1–14 1–14 NUM crln-8220 76 77 . . PROPN crln-8220 76 78 6 6 NUM crln-8220 76 79 . . PROPN crln-8220 76 80 kerri kerri PROPN crln-8220 76 81 simon simon PROPN crln-8220 76 82 , , PUNCT crln-8220 76 83 “ " PUNCT crln-8220 76 84 dmaic dmaic ADJ crln-8220 76 85 versus versus ADP crln-8220 76 86 dmadv dmadv NOUN crln-8220 76 87 , , PUNCT crln-8220 76 88 ” " PUNCT crln-8220 76 89 w w X crln-8220 76 90 w w PROPN crln-8220 76 91 w w PROPN crln-8220 76 92 . . PUNCT crln-8220 77 1 i i PRON crln-8220 77 2 s s VERB crln-8220 77 3 i i PRON crln-8220 78 1 x x SYM crln-8220 78 2 s s X crln-8220 78 3 i i PRON crln-8220 78 4 g g NOUN crln-8220 78 5 m m VERB crln-8220 78 6 a a PRON crln-8220 78 7 . . PUNCT crln-8220 79 1 c c PROPN crln-8220 79 2 o o NOUN crln-8220 79 3 m m VERB crln-8220 79 4 / / SYM crln-8220 79 5 l l PROPN crln-8220 80 1 i i NOUN crln-8220 80 2 b b X crln-8220 80 3 r r NOUN crln-8220 80 4 a a DET crln-8220 80 5 r r NOUN crln-8220 80 6 y y PROPN crln-8220 80 7 / / SYM crln-8220 80 8 c c PROPN crln-8220 80 9 o o NOUN crln-8220 80 10 n n ADP crln-8220 80 11 t t NOUN crln-8220 80 12 e e NOUN crln-8220 80 13 n n ADP crln-8220 80 14 t t PROPN crln-8220 80 15 /c001211a.asp?action /c001211a.asp?action NOUN crln-8220 80 16 = = NOUN crln-8220 80 17 print print NOUN crln-8220 80 18 ( ( PUNCT crln-8220 80 19 accessed access VERB crln-8220 80 20 april april PROPN crln-8220 80 21 17 17 NUM crln-8220 80 22 , , PUNCT crln-8220 80 23 2009 2009 NUM crln-8220 80 24 ) ) PUNCT crln-8220 80 25 . . PUNCT crln-8220 81 1 7 7 X crln-8220 81 2 . . X crln-8220 81 3 david david PROPN crln-8220 81 4 woodford woodford PROPN crln-8220 81 5 , , PUNCT crln-8220 81 6 “ " PUNCT crln-8220 81 7 design design NOUN crln-8220 81 8 for for ADP crln-8220 81 9 six six NUM crln-8220 81 10 sigma sigma PROPN crln-8220 81 11 — — PUNCT crln-8220 81 12 idov idov PROPN crln-8220 81 13 methodology methodology NOUN crln-8220 81 14 , , PUNCT crln-8220 81 15 ” " PUNCT crln-8220 81 16 www.isix­ www.isix­ VERB crln-8220 81 17 sigma.com/library/content/c020819a sigma.com/library/content/c020819a NOUN crln-8220 81 18 . . PUNCT crln-8220 82 1 asp?action asp?action NOUN crln-8220 82 2 = = NOUN crln-8220 82 3 print print NOUN crln-8220 82 4 ( ( PUNCT crln-8220 82 5 accessed access VERB crln-8220 82 6 april april PROPN crln-8220 82 7 17 17 NUM crln-8220 82 8 , , PUNCT crln-8220 82 9 2009 2009 NUM crln-8220 82 10 ) ) PUNCT crln-8220 82 11 . . PUNCT crln-8220 83 1 8 8 X crln-8220 83 2 . . X crln-8220 83 3 first first ADJ crln-8220 83 4 consulting consulting NOUN crln-8220 83 5 group group NOUN crln-8220 83 6 , , PUNCT crln-8220 83 7 “ " PUNCT crln-8220 83 8 vocera vocera NOUN crln-8220 83 9 benefi benefi PROPN crln-8220 83 10 ts ts AUX crln-8220 83 11 study study NOUN crln-8220 83 12 at at ADP crln-8220 83 13 st st PROPN crln-8220 83 14 . . 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