id sid tid token lemma pos crln-22355 1 1 acrl acrl PROPN crln-22355 1 2 news news NOUN crln-22355 1 3 issue issue NOUN crln-22355 1 4 ( ( PUNCT crln-22355 1 5 b b PROPN crln-22355 1 6 ) ) PUNCT crln-22355 1 7 of of ADP crln-22355 1 8 college college PROPN crln-22355 1 9 & & CCONJ crln-22355 1 10 research research PROPN crln-22355 1 11 libraries librarie VERB crln-22355 1 12 6 6 NUM crln-22355 1 13 8 8 NUM crln-22355 1 14 4 4 NUM crln-22355 1 15 /c&rl /c&rl PUNCT crln-22355 1 16 news news NOUN crln-22355 1 17 in in ADP crln-22355 1 18 the the DET crln-22355 1 19 news news NOUN crln-22355 1 20 how how SCONJ crln-22355 1 21 quickly quickly ADV crln-22355 1 22 are be AUX crln-22355 1 23 you you PRON crln-22355 1 24 able able ADJ crln-22355 1 25 to to PART crln-22355 1 26 respond respond VERB crln-22355 1 27 to to ADP crln-22355 1 28 the the DET crln-22355 1 29 users user NOUN crln-22355 1 30 waiting wait VERB crln-22355 1 31 in in ADP crln-22355 1 32 line line NOUN crln-22355 1 33 at at ADP crln-22355 1 34 your your PRON crln-22355 1 35 information information NOUN crln-22355 1 36 desk desk NOUN crln-22355 1 37 ? ? PUNCT crln-22355 2 1 the the DET crln-22355 2 2 authors author NOUN crln-22355 2 3 of of ADP crln-22355 2 4 “ " PUNCT crln-22355 2 5 benchmarking benchmarke VERB crln-22355 2 6 waiting wait VERB crln-22355 2 7 times time NOUN crln-22355 2 8 ” " PUNCT crln-22355 2 9 did do VERB crln-22355 2 10 a a DET crln-22355 2 11 study study NOUN crln-22355 2 12 to to PART crln-22355 2 13 determine determine VERB crln-22355 2 14 the the DET crln-22355 2 15 average average ADJ crln-22355 2 16 time time NOUN crln-22355 2 17 a a DET crln-22355 2 18 user user NOUN crln-22355 2 19 waits wait NOUN crln-22355 2 20 to to PART crln-22355 2 21 speak speak VERB crln-22355 2 22 to to ADP crln-22355 2 23 a a DET crln-22355 2 24 librarian librarian NOUN crln-22355 2 25 and and CCONJ crln-22355 2 26 then then ADV crln-22355 2 27 com­ com­ PROPN crln-22355 2 28 pared pare VERB crln-22355 2 29 it it PRON crln-22355 2 30 with with ADP crln-22355 2 31 data datum NOUN crln-22355 2 32 in in ADP crln-22355 2 33 other other ADJ crln-22355 2 34 industries industry NOUN crln-22355 2 35 . . PUNCT crln-22355 3 1 it it PRON crln-22355 3 2 is be AUX crln-22355 3 3 impor­ impor­ PROPN crln-22355 3 4 tant tant NOUN crln-22355 3 5 to to PART crln-22355 3 6 compare compare VERB crln-22355 3 7 library library NOUN crln-22355 3 8 waiting wait VERB crln-22355 3 9 times time NOUN crln-22355 3 10 to to ADP crln-22355 3 11 those those PRON crln-22355 3 12 of of ADP crln-22355 3 13 other other ADJ crln-22355 3 14 service service NOUN crln-22355 3 15 providers provider NOUN crln-22355 3 16 because because SCONJ crln-22355 3 17 to to ADP crln-22355 3 18 those those PRON crln-22355 3 19 wait­ wait­ ADP crln-22355 3 20 ing ing NOUN crln-22355 3 21 , , PUNCT crln-22355 3 22 any any DET crln-22355 3 23 wait wait NOUN crln-22355 3 24 is be AUX crln-22355 3 25 a a DET crln-22355 3 26 delay delay NOUN crln-22355 3 27 in in ADP crln-22355 3 28 service service NOUN crln-22355 3 29 . . PUNCT crln-22355 4 1 and and CCONJ crln-22355 4 2 few few ADJ crln-22355 4 3 people people NOUN crln-22355 4 4 like like VERB crln-22355 4 5 to to PART crln-22355 4 6 wait wait VERB crln-22355 4 7 . . PUNCT crln-22355 5 1 to to PART crln-22355 5 2 see see VERB crln-22355 5 3 how how SCONJ crln-22355 5 4 the the DET crln-22355 5 5 approxi­ approxi­ DET crln-22355 5 6 mately mately ADV crln-22355 5 7 two two NUM crln-22355 5 8 - - PUNCT crln-22355 5 9 minute minute NOUN crln-22355 5 10 wait wait NOUN crln-22355 5 11 at at ADP crln-22355 5 12 memorial memorial ADJ crln-22355 5 13 univer­ univer­ ADJ crln-22355 5 14 sity sity NOUN crln-22355 5 15 of of ADP crln-22355 5 16 newfoundland newfoundland PROPN crln-22355 5 17 ’s ’s PART crln-22355 5 18 reference reference NOUN crln-22355 5 19 desk desk NOUN crln-22355 5 20 com­ com­ PROPN crln-22355 5 21 pares pare NOUN crln-22355 5 22 with with ADP crln-22355 5 23 software software NOUN crln-22355 5 24 customer customer NOUN crln-22355 5 25 service service NOUN crln-22355 5 26 phone phone NOUN crln-22355 5 27 lines line NOUN crln-22355 5 28 see see VERB crln-22355 5 29 page page NOUN crln-22355 5 30 693 693 NUM crln-22355 5 31 . . PUNCT crln-22355 6 1 not not PART crln-22355 6 2 only only ADV crln-22355 6 3 do do AUX crln-22355 6 4 users user NOUN crln-22355 6 5 not not PART crln-22355 6 6 want want VERB crln-22355 6 7 to to PART crln-22355 6 8 wait wait VERB crln-22355 6 9 , , PUNCT crln-22355 6 10 they they PRON crln-22355 6 11 expect expect VERB crln-22355 6 12 to to PART crln-22355 6 13 have have VERB crln-22355 6 14 access access NOUN crln-22355 6 15 to to ADP crln-22355 6 16 all all DET crln-22355 6 17 the the DET crln-22355 6 18 library library NOUN crln-22355 6 19 re­ re­ PROPN crln-22355 6 20 sources source NOUN crln-22355 6 21 , , PUNCT crln-22355 6 22 whether whether SCONJ crln-22355 6 23 they they PRON crln-22355 6 24 are be AUX crln-22355 6 25 at at ADP crln-22355 6 26 their their PRON crln-22355 6 27 home home NOUN crln-22355 6 28 termi­ termi­ PRON crln-22355 6 29 nal nal NOUN crln-22355 6 30 , , PUNCT crln-22355 6 31 their their PRON crln-22355 6 32 dorm dorm NOUN crln-22355 6 33 , , PUNCT crln-22355 6 34 or or CCONJ crln-22355 6 35 on on ADP crln-22355 6 36 sabbatical sabbatical ADJ crln-22355 6 37 in in ADP crln-22355 6 38 france france PROPN crln-22355 6 39 . . PUNCT crln-22355 7 1 patrick patrick PROPN crln-22355 7 2 yott yott PROPN crln-22355 7 3 and and CCONJ crln-22355 7 4 c. c. PROPN crln-22355 7 5 h. h. PROPN crln-22355 7 6 hoebeke hoebeke PROPN crln-22355 7 7 address address VERB crln-22355 7 8 the the DET crln-22355 7 9 issue issue NOUN crln-22355 7 10 of of ADP crln-22355 7 11 how how SCONJ crln-22355 7 12 to to PART crln-22355 7 13 validate validate VERB crln-22355 7 14 users user NOUN crln-22355 7 15 from from ADP crln-22355 7 16 remote remote ADJ crln-22355 7 17 sites site NOUN crln-22355 7 18 in in ADP crln-22355 7 19 “ " PUNCT crln-22355 7 20 improving improve VERB crln-22355 7 21 valid valid ADJ crln-22355 7 22 access access NOUN crln-22355 7 23 to to ADP crln-22355 7 24 site site NOUN crln-22355 7 25 - - PUNCT crln-22355 7 26 licensed license VERB crln-22355 7 27 resources resource NOUN crln-22355 7 28 ” " PUNCT crln-22355 7 29 on on ADP crln-22355 7 30 page page NOUN crln-22355 7 31 698 698 NUM crln-22355 7 32 . . PUNCT crln-22355 8 1 also also ADV crln-22355 8 2 in in ADP crln-22355 8 3 this this DET crln-22355 8 4 issue issue NOUN crln-22355 8 5 are be AUX crln-22355 8 6 two two NUM crln-22355 8 7 conference conference NOUN crln-22355 8 8 re­ re­ NOUN crln-22355 8 9 ports port NOUN crln-22355 8 10 . . PUNCT crln-22355 9 1 hannelore hannelore PROPN crln-22355 9 2 rader rader NOUN crln-22355 9 3 keeps keep VERB crln-22355 9 4 us we PRON crln-22355 9 5 up up ADP crln-22355 9 6 - - PUNCT crln-22355 9 7 to to ADP crln-22355 9 8 - - PUNCT crln-22355 9 9 date date NOUN crln-22355 9 10 on on ADP crln-22355 9 11 what what PRON crln-22355 9 12 is be AUX crln-22355 9 13 going go VERB crln-22355 9 14 on on ADP crln-22355 9 15 at at ADP crln-22355 9 16 the the DET crln-22355 9 17 international international PROPN crln-22355 9 18 fed­ fed­ PROPN crln-22355 9 19 eration eration NOUN crln-22355 9 20 of of ADP crln-22355 9 21 library library NOUN crln-22355 9 22 associations association NOUN crln-22355 9 23 ( ( PUNCT crln-22355 9 24 page page NOUN crln-22355 9 25 709 709 NUM crln-22355 9 26 ) ) PUNCT crln-22355 9 27 and and CCONJ crln-22355 9 28 barbara barbara PROPN crln-22355 9 29 halporn halporn PROPN crln-22355 9 30 briefs brief VERB crln-22355 9 31 us we PRON crln-22355 9 32 on on ADP crln-22355 9 33 the the DET crln-22355 9 34 “ " PUNCT crln-22355 9 35 scholarly scholarly ADJ crln-22355 9 36 monograph monograph NOUN crln-22355 9 37 in in ADP crln-22355 9 38 crisis crisis NOUN crln-22355 9 39 ” " PUNCT crln-22355 9 40 ( ( PUNCT crln-22355 9 41 page page NOUN crln-22355 9 42 706 706 NUM crln-22355 9 43 ) ) PUNCT crln-22355 9 44 . . PUNCT crln-22355 10 1 and and CCONJ crln-22355 10 2 speak­ speak­ ADV crln-22355 10 3 ing ing PROPN crln-22355 10 4 o o NOUN crln-22355 10 5 f f PROPN crln-22355 10 6 scholarly scholarly ADJ crln-22355 10 7 monographs monograph NOUN crln-22355 10 8 , , PUNCT crln-22355 10 9 jinnie jinnie PROPN crln-22355 10 10 davis davis PROPN crln-22355 10 11 shares share VERB crln-22355 10 12 with with ADP crln-22355 10 13 us we PRON crln-22355 10 14 a a DET crln-22355 10 15 report report NOUN crln-22355 10 16 on on ADP crln-22355 10 17 what what PRON crln-22355 10 18 north north NOUN crln-22355 10 19 caro­ caro­ PROPN crln-22355 10 20 lina lina PROPN crln-22355 10 21 state state NOUN crln-22355 10 22 university university NOUN crln-22355 10 23 is be AUX crln-22355 10 24 doing do VERB crln-22355 10 25 with with ADP crln-22355 10 26 its its PRON crln-22355 10 27 new new ADJ crln-22355 10 28 schol­ schol­ NOUN crln-22355 10 29 arly arly ADJ crln-22355 10 30 communication communication NOUN crln-22355 10 31 center center NOUN crln-22355 10 32 ( ( PUNCT crln-22355 10 33 page page NOUN crln-22355 10 34 701 701 NUM crln-22355 10 35 ) ) PUNCT crln-22355 10 36 . . PUNCT crln-22355 11 1 in in ADP crln-22355 11 2 “ " PUNCT crln-22355 11 3 the the DET crln-22355 11 4 way way NOUN crln-22355 11 5 i i PRON crln-22355 11 6 see see VERB crln-22355 11 7 it it PRON crln-22355 11 8 , , PUNCT crln-22355 11 9 ” " PUNCT crln-22355 11 10 felix felix PROPN crln-22355 11 11 chu chu PROPN crln-22355 11 12 examines examine VERB crln-22355 11 13 staffing staffing NOUN crln-22355 11 14 of of ADP crln-22355 11 15 the the DET crln-22355 11 16 reference reference NOUN crln-22355 11 17 desk desk NOUN crln-22355 11 18 ( ( PUNCT crln-22355 11 19 page page NOUN crln-22355 11 20 713 713 NUM crln-22355 11 21 ) ) PUNCT crln-22355 11 22 and and CCONJ crln-22355 11 23 sandra sandra PROPN crln-22355 11 24 weingart weingart NOUN crln-22355 11 25 looks look VERB crln-22355 11 26 at at ADP crln-22355 11 27 the the DET crln-22355 11 28 teaching teaching NOUN crln-22355 11 29 versus versus ADP crln-22355 11 30 doing do VERB crln-22355 11 31 role role NOUN crln-22355 11 32 of of ADP crln-22355 11 33 the the DET crln-22355 11 34 librarian librarian NOUN crln-22355 11 35 when when SCONJ crln-22355 11 36 assisting assist VERB crln-22355 11 37 with with ADP crln-22355 11 38 the the DET crln-22355 11 39 information information NOUN crln-22355 11 40 - - PUNCT crln-22355 11 41 gathering gather VERB crln-22355 11 42 process process NOUN crln-22355 11 43 ( ( PUNCT crln-22355 11 44 page page NOUN crln-22355 11 45 711 711 NUM crln-22355 11 46 ) ) PUNCT crln-22355 11 47 . . PUNCT crln-22355 12 1 watch watch VERB crln-22355 12 2 for for ADP crln-22355 12 3 acrl acrl X crln-22355 12 4 ’s ’s NUM crln-22355 12 5 annual annual ADJ crln-22355 12 6 report report NOUN crln-22355 12 7 next next ADJ crln-22355 12 8 month month NOUN crln-22355 12 9 . . PUNCT crln-22355 13 1 — — PUNCT crln-22355 13 2 mary mary PROPN crln-22355 13 3 ellen ellen PROPN crln-22355 13 4 k. k. PROPN crln-22355 13 5 davis davis PROPN crln-22355 13 6 e e PROPN crln-22355 13 7 ditor ditor PROPN crln-22355 13 8 & & CCONJ crln-22355 13 9 p p NOUN crln-22355 13 10 ublisher ublisher ADJ