id	sid	tid	token	lemma	pos
crln-22355	1	1	acrl	acrl	PROPN
crln-22355	1	2	news	news	NOUN
crln-22355	1	3	issue	issue	NOUN
crln-22355	1	4	(	(	PUNCT
crln-22355	1	5	b	b	PROPN
crln-22355	1	6	)	)	PUNCT
crln-22355	1	7	of	of	ADP
crln-22355	1	8	college	college	PROPN
crln-22355	1	9	&	&	CCONJ
crln-22355	1	10	research	research	PROPN
crln-22355	1	11	libraries	librarie	VERB
crln-22355	1	12	6	6	NUM
crln-22355	1	13	8	8	NUM
crln-22355	1	14	4	4	NUM
crln-22355	1	15	/c&rl	/c&rl	PUNCT
crln-22355	1	16	news	news	NOUN
crln-22355	1	17	in	in	ADP
crln-22355	1	18	the	the	DET
crln-22355	1	19	news	news	NOUN
crln-22355	1	20	how	how	SCONJ
crln-22355	1	21	quickly	quickly	ADV
crln-22355	1	22	are	be	AUX
crln-22355	1	23	you	you	PRON
crln-22355	1	24	able	able	ADJ
crln-22355	1	25	to	to	PART
crln-22355	1	26	respond	respond	VERB
crln-22355	1	27	to	to	ADP
crln-22355	1	28	the	the	DET
crln-22355	1	29	users	user	NOUN
crln-22355	1	30	waiting	wait	VERB
crln-22355	1	31	in	in	ADP
crln-22355	1	32	line	line	NOUN
crln-22355	1	33	at	at	ADP
crln-22355	1	34	your	your	PRON
crln-22355	1	35	information	information	NOUN
crln-22355	1	36	desk	desk	NOUN
crln-22355	1	37	?	?	PUNCT
crln-22355	2	1	the	the	DET
crln-22355	2	2	authors	author	NOUN
crln-22355	2	3	of	of	ADP
crln-22355	2	4	“	"	PUNCT
crln-22355	2	5	benchmarking	benchmarke	VERB
crln-22355	2	6	waiting	wait	VERB
crln-22355	2	7	times	time	NOUN
crln-22355	2	8	”	"	PUNCT
crln-22355	2	9	did	do	VERB
crln-22355	2	10	a	a	DET
crln-22355	2	11	study	study	NOUN
crln-22355	2	12	to	to	PART
crln-22355	2	13	determine	determine	VERB
crln-22355	2	14	the	the	DET
crln-22355	2	15	average	average	ADJ
crln-22355	2	16	time	time	NOUN
crln-22355	2	17	a	a	DET
crln-22355	2	18	user	user	NOUN
crln-22355	2	19	waits	wait	NOUN
crln-22355	2	20	to	to	PART
crln-22355	2	21	speak	speak	VERB
crln-22355	2	22	to	to	ADP
crln-22355	2	23	a	a	DET
crln-22355	2	24	librarian	librarian	NOUN
crln-22355	2	25	and	and	CCONJ
crln-22355	2	26	then	then	ADV
crln-22355	2	27	com­	com­	PROPN
crln-22355	2	28	pared	pare	VERB
crln-22355	2	29	it	it	PRON
crln-22355	2	30	with	with	ADP
crln-22355	2	31	data	datum	NOUN
crln-22355	2	32	in	in	ADP
crln-22355	2	33	other	other	ADJ
crln-22355	2	34	industries	industry	NOUN
crln-22355	2	35	.	.	PUNCT
crln-22355	3	1	it	it	PRON
crln-22355	3	2	is	be	AUX
crln-22355	3	3	impor­	impor­	PROPN
crln-22355	3	4	tant	tant	NOUN
crln-22355	3	5	to	to	PART
crln-22355	3	6	compare	compare	VERB
crln-22355	3	7	library	library	NOUN
crln-22355	3	8	waiting	wait	VERB
crln-22355	3	9	times	time	NOUN
crln-22355	3	10	to	to	ADP
crln-22355	3	11	those	those	PRON
crln-22355	3	12	of	of	ADP
crln-22355	3	13	other	other	ADJ
crln-22355	3	14	service	service	NOUN
crln-22355	3	15	providers	provider	NOUN
crln-22355	3	16	because	because	SCONJ
crln-22355	3	17	to	to	ADP
crln-22355	3	18	those	those	PRON
crln-22355	3	19	wait­	wait­	ADP
crln-22355	3	20	ing	ing	NOUN
crln-22355	3	21	,	,	PUNCT
crln-22355	3	22	any	any	DET
crln-22355	3	23	wait	wait	NOUN
crln-22355	3	24	is	be	AUX
crln-22355	3	25	a	a	DET
crln-22355	3	26	delay	delay	NOUN
crln-22355	3	27	in	in	ADP
crln-22355	3	28	service	service	NOUN
crln-22355	3	29	.	.	PUNCT
crln-22355	4	1	and	and	CCONJ
crln-22355	4	2	few	few	ADJ
crln-22355	4	3	people	people	NOUN
crln-22355	4	4	like	like	VERB
crln-22355	4	5	to	to	PART
crln-22355	4	6	wait	wait	VERB
crln-22355	4	7	.	.	PUNCT
crln-22355	5	1	to	to	PART
crln-22355	5	2	see	see	VERB
crln-22355	5	3	how	how	SCONJ
crln-22355	5	4	the	the	DET
crln-22355	5	5	approxi­	approxi­	DET
crln-22355	5	6	mately	mately	ADV
crln-22355	5	7	two	two	NUM
crln-22355	5	8	-	-	PUNCT
crln-22355	5	9	minute	minute	NOUN
crln-22355	5	10	wait	wait	NOUN
crln-22355	5	11	at	at	ADP
crln-22355	5	12	memorial	memorial	ADJ
crln-22355	5	13	univer­	univer­	ADJ
crln-22355	5	14	sity	sity	NOUN
crln-22355	5	15	of	of	ADP
crln-22355	5	16	newfoundland	newfoundland	PROPN
crln-22355	5	17	’s	’s	PART
crln-22355	5	18	reference	reference	NOUN
crln-22355	5	19	desk	desk	NOUN
crln-22355	5	20	com­	com­	PROPN
crln-22355	5	21	pares	pare	NOUN
crln-22355	5	22	with	with	ADP
crln-22355	5	23	software	software	NOUN
crln-22355	5	24	customer	customer	NOUN
crln-22355	5	25	service	service	NOUN
crln-22355	5	26	phone	phone	NOUN
crln-22355	5	27	lines	line	NOUN
crln-22355	5	28	see	see	VERB
crln-22355	5	29	page	page	NOUN
crln-22355	5	30	693	693	NUM
crln-22355	5	31	.	.	PUNCT
crln-22355	6	1	not	not	PART
crln-22355	6	2	only	only	ADV
crln-22355	6	3	do	do	AUX
crln-22355	6	4	users	user	NOUN
crln-22355	6	5	not	not	PART
crln-22355	6	6	want	want	VERB
crln-22355	6	7	to	to	PART
crln-22355	6	8	wait	wait	VERB
crln-22355	6	9	,	,	PUNCT
crln-22355	6	10	they	they	PRON
crln-22355	6	11	expect	expect	VERB
crln-22355	6	12	to	to	PART
crln-22355	6	13	have	have	VERB
crln-22355	6	14	access	access	NOUN
crln-22355	6	15	to	to	ADP
crln-22355	6	16	all	all	DET
crln-22355	6	17	the	the	DET
crln-22355	6	18	library	library	NOUN
crln-22355	6	19	re­	re­	PROPN
crln-22355	6	20	sources	source	NOUN
crln-22355	6	21	,	,	PUNCT
crln-22355	6	22	whether	whether	SCONJ
crln-22355	6	23	they	they	PRON
crln-22355	6	24	are	be	AUX
crln-22355	6	25	at	at	ADP
crln-22355	6	26	their	their	PRON
crln-22355	6	27	home	home	NOUN
crln-22355	6	28	termi­	termi­	PRON
crln-22355	6	29	nal	nal	NOUN
crln-22355	6	30	,	,	PUNCT
crln-22355	6	31	their	their	PRON
crln-22355	6	32	dorm	dorm	NOUN
crln-22355	6	33	,	,	PUNCT
crln-22355	6	34	or	or	CCONJ
crln-22355	6	35	on	on	ADP
crln-22355	6	36	sabbatical	sabbatical	ADJ
crln-22355	6	37	in	in	ADP
crln-22355	6	38	france	france	PROPN
crln-22355	6	39	.	.	PUNCT
crln-22355	7	1	patrick	patrick	PROPN
crln-22355	7	2	yott	yott	PROPN
crln-22355	7	3	and	and	CCONJ
crln-22355	7	4	c.	c.	PROPN
crln-22355	7	5	h.	h.	PROPN
crln-22355	7	6	hoebeke	hoebeke	PROPN
crln-22355	7	7	address	address	VERB
crln-22355	7	8	the	the	DET
crln-22355	7	9	issue	issue	NOUN
crln-22355	7	10	of	of	ADP
crln-22355	7	11	how	how	SCONJ
crln-22355	7	12	to	to	PART
crln-22355	7	13	validate	validate	VERB
crln-22355	7	14	users	user	NOUN
crln-22355	7	15	from	from	ADP
crln-22355	7	16	remote	remote	ADJ
crln-22355	7	17	sites	site	NOUN
crln-22355	7	18	in	in	ADP
crln-22355	7	19	“	"	PUNCT
crln-22355	7	20	improving	improve	VERB
crln-22355	7	21	valid	valid	ADJ
crln-22355	7	22	access	access	NOUN
crln-22355	7	23	to	to	ADP
crln-22355	7	24	site	site	NOUN
crln-22355	7	25	-	-	PUNCT
crln-22355	7	26	licensed	license	VERB
crln-22355	7	27	resources	resource	NOUN
crln-22355	7	28	”	"	PUNCT
crln-22355	7	29	on	on	ADP
crln-22355	7	30	page	page	NOUN
crln-22355	7	31	698	698	NUM
crln-22355	7	32	.	.	PUNCT
crln-22355	8	1	also	also	ADV
crln-22355	8	2	in	in	ADP
crln-22355	8	3	this	this	DET
crln-22355	8	4	issue	issue	NOUN
crln-22355	8	5	are	be	AUX
crln-22355	8	6	two	two	NUM
crln-22355	8	7	conference	conference	NOUN
crln-22355	8	8	re­	re­	NOUN
crln-22355	8	9	ports	port	NOUN
crln-22355	8	10	.	.	PUNCT
crln-22355	9	1	hannelore	hannelore	PROPN
crln-22355	9	2	rader	rader	NOUN
crln-22355	9	3	keeps	keep	VERB
crln-22355	9	4	us	we	PRON
crln-22355	9	5	up	up	ADP
crln-22355	9	6	-	-	PUNCT
crln-22355	9	7	to	to	ADP
crln-22355	9	8	-	-	PUNCT
crln-22355	9	9	date	date	NOUN
crln-22355	9	10	on	on	ADP
crln-22355	9	11	what	what	PRON
crln-22355	9	12	is	be	AUX
crln-22355	9	13	going	go	VERB
crln-22355	9	14	on	on	ADP
crln-22355	9	15	at	at	ADP
crln-22355	9	16	the	the	DET
crln-22355	9	17	international	international	PROPN
crln-22355	9	18	fed­	fed­	PROPN
crln-22355	9	19	eration	eration	NOUN
crln-22355	9	20	of	of	ADP
crln-22355	9	21	library	library	NOUN
crln-22355	9	22	associations	association	NOUN
crln-22355	9	23	(	(	PUNCT
crln-22355	9	24	page	page	NOUN
crln-22355	9	25	709	709	NUM
crln-22355	9	26	)	)	PUNCT
crln-22355	9	27	and	and	CCONJ
crln-22355	9	28	barbara	barbara	PROPN
crln-22355	9	29	halporn	halporn	PROPN
crln-22355	9	30	briefs	brief	VERB
crln-22355	9	31	us	we	PRON
crln-22355	9	32	on	on	ADP
crln-22355	9	33	the	the	DET
crln-22355	9	34	“	"	PUNCT
crln-22355	9	35	scholarly	scholarly	ADJ
crln-22355	9	36	monograph	monograph	NOUN
crln-22355	9	37	in	in	ADP
crln-22355	9	38	crisis	crisis	NOUN
crln-22355	9	39	”	"	PUNCT
crln-22355	9	40	(	(	PUNCT
crln-22355	9	41	page	page	NOUN
crln-22355	9	42	706	706	NUM
crln-22355	9	43	)	)	PUNCT
crln-22355	9	44	.	.	PUNCT
crln-22355	10	1	and	and	CCONJ
crln-22355	10	2	speak­	speak­	ADV
crln-22355	10	3	ing	ing	PROPN
crln-22355	10	4	o	o	NOUN
crln-22355	10	5	f	f	PROPN
crln-22355	10	6	scholarly	scholarly	ADJ
crln-22355	10	7	monographs	monograph	NOUN
crln-22355	10	8	,	,	PUNCT
crln-22355	10	9	jinnie	jinnie	PROPN
crln-22355	10	10	davis	davis	PROPN
crln-22355	10	11	shares	share	VERB
crln-22355	10	12	with	with	ADP
crln-22355	10	13	us	we	PRON
crln-22355	10	14	a	a	DET
crln-22355	10	15	report	report	NOUN
crln-22355	10	16	on	on	ADP
crln-22355	10	17	what	what	PRON
crln-22355	10	18	north	north	NOUN
crln-22355	10	19	caro­	caro­	PROPN
crln-22355	10	20	lina	lina	PROPN
crln-22355	10	21	state	state	NOUN
crln-22355	10	22	university	university	NOUN
crln-22355	10	23	is	be	AUX
crln-22355	10	24	doing	do	VERB
crln-22355	10	25	with	with	ADP
crln-22355	10	26	its	its	PRON
crln-22355	10	27	new	new	ADJ
crln-22355	10	28	schol­	schol­	NOUN
crln-22355	10	29	arly	arly	ADJ
crln-22355	10	30	communication	communication	NOUN
crln-22355	10	31	center	center	NOUN
crln-22355	10	32	(	(	PUNCT
crln-22355	10	33	page	page	NOUN
crln-22355	10	34	701	701	NUM
crln-22355	10	35	)	)	PUNCT
crln-22355	10	36	.	.	PUNCT
crln-22355	11	1	in	in	ADP
crln-22355	11	2	“	"	PUNCT
crln-22355	11	3	the	the	DET
crln-22355	11	4	way	way	NOUN
crln-22355	11	5	i	i	PRON
crln-22355	11	6	see	see	VERB
crln-22355	11	7	it	it	PRON
crln-22355	11	8	,	,	PUNCT
crln-22355	11	9	”	"	PUNCT
crln-22355	11	10	felix	felix	PROPN
crln-22355	11	11	chu	chu	PROPN
crln-22355	11	12	examines	examine	VERB
crln-22355	11	13	staffing	staffing	NOUN
crln-22355	11	14	of	of	ADP
crln-22355	11	15	the	the	DET
crln-22355	11	16	reference	reference	NOUN
crln-22355	11	17	desk	desk	NOUN
crln-22355	11	18	(	(	PUNCT
crln-22355	11	19	page	page	NOUN
crln-22355	11	20	713	713	NUM
crln-22355	11	21	)	)	PUNCT
crln-22355	11	22	and	and	CCONJ
crln-22355	11	23	sandra	sandra	PROPN
crln-22355	11	24	weingart	weingart	NOUN
crln-22355	11	25	looks	look	VERB
crln-22355	11	26	at	at	ADP
crln-22355	11	27	the	the	DET
crln-22355	11	28	teaching	teaching	NOUN
crln-22355	11	29	versus	versus	ADP
crln-22355	11	30	doing	do	VERB
crln-22355	11	31	role	role	NOUN
crln-22355	11	32	of	of	ADP
crln-22355	11	33	the	the	DET
crln-22355	11	34	librarian	librarian	NOUN
crln-22355	11	35	when	when	SCONJ
crln-22355	11	36	assisting	assist	VERB
crln-22355	11	37	with	with	ADP
crln-22355	11	38	the	the	DET
crln-22355	11	39	information	information	NOUN
crln-22355	11	40	-	-	PUNCT
crln-22355	11	41	gathering	gather	VERB
crln-22355	11	42	process	process	NOUN
crln-22355	11	43	(	(	PUNCT
crln-22355	11	44	page	page	NOUN
crln-22355	11	45	711	711	NUM
crln-22355	11	46	)	)	PUNCT
crln-22355	11	47	.	.	PUNCT
crln-22355	12	1	watch	watch	VERB
crln-22355	12	2	for	for	ADP
crln-22355	12	3	acrl	acrl	X
crln-22355	12	4	’s	’s	NUM
crln-22355	12	5	annual	annual	ADJ
crln-22355	12	6	report	report	NOUN
crln-22355	12	7	next	next	ADJ
crln-22355	12	8	month	month	NOUN
crln-22355	12	9	.	.	PUNCT
crln-22355	13	1	—	—	PUNCT
crln-22355	13	2	mary	mary	PROPN
crln-22355	13	3	ellen	ellen	PROPN
crln-22355	13	4	k.	k.	PROPN
crln-22355	13	5	davis	davis	PROPN
crln-22355	13	6	e	e	PROPN
crln-22355	13	7	ditor	ditor	PROPN
crln-22355	13	8	&	&	CCONJ
crln-22355	13	9	p	p	NOUN
crln-22355	13	10	ublisher	ublisher	ADJ