id author title date pages extension mime words sentence flesch summary cache txt crln-8128 Kohl, Laura; Keating, Maura A phone of one’s own: Texting at the Bryant University reference desk 2009-02-01 4 .pdf application/pdf 2468 139 61 On an average day, young adults ages 18–29 send text messages (60%) almost as much as they send or receive email (62%). In her presentation, Fox discussed the “Text a Librarian” service at Southeastern Louisiana University (SELU), which uses Altarama’s SMS reference product to convert text messages that patrons send from their cell phones into e­mails received by SELU librarians, then reverses the process for return messages. cache/crln-8128.pdf txt/crln-8128.txt