id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
crln-23369	Johnson, Peggy	Planning and implementing a cross-training program	1996-11-01	4	.pdf	application/pdf	2072	116	64	Initial goals were to 1) increase the number o f staff members able to perform key job functions in other units and fill in when needed, and 2) increase under­ standing across units and jobs. Many staff members had not spent time in or even visited other units (espe­ cially the branch libraries) in SPCL.	cache/crln-23369.pdf	txt/crln-23369.txt