id author title date pages extension mime words sentence flesch summary cache txt crln-21698 Ford, Barbara J. Reference service: Past, present, and future 1988-10-01 5 .pdf application/pdf 4203 184 56 Current reference service Does present reference service hinder the develĀ­ opment of true client-professional relationships? Is the reference desk essential to providing reference services? cache/crln-21698.pdf txt/crln-21698.txt