id author title date pages extension mime words sentence flesch summary cache txt crln-21462 Heidenwolf, Terese; Kayser, Jack A strategy for supporting faculty use of the Web 1997-09-01 4 .pdf application/pdf 2424 120 72 u p p o rt. Team ”) quickly identified several goals it h oped to achieve beyond just answering faculty’s ques­ tions about the Web. su p p o rt and training have b ee n ad h o c and som etim es ineffectual. cache/crln-21462.pdf txt/crln-21462.txt