id author title date pages extension mime words sentence flesch summary cache txt crln-18433 Library Association, American What's new? An update from Pittsburgh 1995-06-01 9 .pdf application/pdf 4798 218 57 and “What is most important to users in their evaluation o f quality o f library service?” o m s a n d te ach in g the Internet With a wide array of databases and gateways available on their campus system, librarians at University o f California, Santa Barbara (UCSB), wanted to offer hands-on training that only a networked electronic classroom could provide. cache/crln-18433.pdf txt/crln-18433.txt