id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
work_wlhfhoc6qjdpvlv7gpathksjy4	Kurt Munson	User-Centered Provisioning of Interlibrary Loan: a Framework	2018		.htm	text/html	4839	316	59	Interlibrary loan (ILL) provides library users with a critical tool to acquire resources they need for their information consumption and evaluation activities whether research, teaching, learning, or something else. While the OCLC policies directory provides library staff with information about terms of use for borrowed items, the lack of consistent agreed-upon standards for loan periods between libraries creates a situation ripe for confusion on the part of users. When the item arrives at the borrowing library, these respective systems must be updated but then the item needs to be handled as a circulation likely in a separate system again or in a system separate from the one that manages the user's loans for locally owned materials. The project's goal was to describe an easy-to-understand user experience that shielded them from the disparate library staff systems and provided a more linear discovery to resource delivery process. Circulations of ILL items should occur in the local Library Services Platform (LSP) so users can managed all loans regardless of how they are sourced in one place.	./cache/work_wlhfhoc6qjdpvlv7gpathksjy4.htm	./txt/work_wlhfhoc6qjdpvlv7gpathksjy4.txt