id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
work_ulritpmhmzaftnb36xb7mhf3ay	Harry M. Kriz	ILLiad: Customer-Focused Interlibrary Loan Automation	1998	12	.pdf	application/pdf	5693	406	56	ILLiad is the software that examines the current state of each ILL borrowing request. ILLiad is a software model of the ILL request process. A custom-written ILLiad client is used by the staff to process requests. submitting a borrowing request, the customer logs on to ILLiad with his username and password. paper and Web request forms, the customer does not have to supply personal information each ILLiad includes a custom-programmed Windows client that the interlibrary loan staff uses to process ILL requests and to circulate borrowed items to customers. request data from ILLiad and searches OCLC for the item. When the customer returns a borrowed item, the ILL staff checks it in on ILLiad using the copies all customer and request information from ILLiad to the OCLC ILL workform and sends ILLiad: Customer-focused Interlibrary Loan Automation ILLiad: Customer-focused Interlibrary Loan Automation ILLiad: Customer-focused Interlibrary Loan Automation ILLiad: Customer-focused Interlibrary Loan Automation	./cache/work_ulritpmhmzaftnb36xb7mhf3ay.pdf	./txt/work_ulritpmhmzaftnb36xb7mhf3ay.txt