id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
work_nx7m2rbwrrgofl76ahi7sgivke	Margaret H. Bean	Interlibrary Loan—Reference Collaboration: Filling Hard-to-Find Faculty Requests	2011	12	.pdf	application/pdf	2538	162	54	searched in the local catalog and in Summit and sometimes requested items via interlibrary loan Hiring additional staff and implementing the OCLC/ILLiad interlibrary loan management powerful ILLiad email routing rules subject specialists would then move the request to the next Training included logging into ILLiad, locating the "Awaiting Processing by Subject Specialist" We developed the following workflow to integrate subject specialists into the interlibrary loan Interlibrary loan staff members take processing and searching a request as far as they can until been routed to the "Awaiting Processing by Subject Specialist" queue. request in the subject specialists queue. Note to Faculty (request is left in "Awaiting Processing by Subject Specialist" queue) Faculty approached by subject specialists about their hard to track down interlibrary loan requests. an item purchased for the library, when an ILL request could not be filled. As the interlibrary loan staff and subject specialists become more familiar with 	./cache/work_nx7m2rbwrrgofl76ahi7sgivke.pdf	./txt/work_nx7m2rbwrrgofl76ahi7sgivke.txt