id sid tid token lemma pos cord-029626-j6b59y7a 1 1 key key NN cord-029626-j6b59y7a 1 2 : : : cord-029626-j6b59y7a 2 1 cord-029626-j6b59y7a cord-029626-j6b59y7a NNP cord-029626-j6b59y7a 2 2 authors author NNS cord-029626-j6b59y7a 2 3 : : : cord-029626-j6b59y7a 2 4 Cooley Cooley NNP cord-029626-j6b59y7a 2 5 , , , cord-029626-j6b59y7a 2 6 Laura Laura NNP cord-029626-j6b59y7a 2 7 title title NN cord-029626-j6b59y7a 2 8 : : : cord-029626-j6b59y7a 3 1 Fostering foster VBG cord-029626-j6b59y7a 3 2 Human Human NNP cord-029626-j6b59y7a 3 3 Connection Connection NNP cord-029626-j6b59y7a 3 4 in in IN cord-029626-j6b59y7a 3 5 the the DT cord-029626-j6b59y7a 3 6 Covid-19 Covid-19 NNP cord-029626-j6b59y7a 3 7 Virtual Virtual NNP cord-029626-j6b59y7a 3 8 Health Health NNP cord-029626-j6b59y7a 3 9 Care Care NNP cord-029626-j6b59y7a 3 10 Realm Realm NNP cord-029626-j6b59y7a 3 11 date date NN cord-029626-j6b59y7a 3 12 : : : cord-029626-j6b59y7a 3 13 2020 2020 CD cord-029626-j6b59y7a 3 14 - - HYPH cord-029626-j6b59y7a 3 15 05 05 CD cord-029626-j6b59y7a 3 16 - - HYPH cord-029626-j6b59y7a 3 17 20 20 CD cord-029626-j6b59y7a 3 18 journal journal NN cord-029626-j6b59y7a 3 19 : : : cord-029626-j6b59y7a 4 1 NEJM NEJM NNP cord-029626-j6b59y7a 4 2 Catal Catal NNP cord-029626-j6b59y7a 4 3 Innov Innov NNP cord-029626-j6b59y7a 4 4 Care Care NNP cord-029626-j6b59y7a 4 5 Deliv Deliv NNP cord-029626-j6b59y7a 4 6 DOI DOI NNP cord-029626-j6b59y7a 4 7 : : : cord-029626-j6b59y7a 4 8 10.1056 10.1056 CD cord-029626-j6b59y7a 4 9 / / SYM cord-029626-j6b59y7a 4 10 cat.20.0166 cat.20.0166 NN cord-029626-j6b59y7a 4 11 sha sha NNP cord-029626-j6b59y7a 4 12 : : : cord-029626-j6b59y7a 5 1 b9837369dfd14097e051b6f7ed216b8bcecff84b b9837369dfd14097e051b6f7ed216b8bcecff84b CD cord-029626-j6b59y7a 5 2 doc_id doc_id CD cord-029626-j6b59y7a 5 3 : : : cord-029626-j6b59y7a 5 4 29626 29626 CD cord-029626-j6b59y7a 5 5 cord_uid cord_uid NNS cord-029626-j6b59y7a 5 6 : : : cord-029626-j6b59y7a 6 1 j6b59y7a j6b59y7a NNP cord-029626-j6b59y7a 6 2 As as IN cord-029626-j6b59y7a 6 3 telehealth telehealth NN cord-029626-j6b59y7a 6 4 becomes become VBZ cord-029626-j6b59y7a 6 5 more more RBR cord-029626-j6b59y7a 6 6 mainstream mainstream JJ cord-029626-j6b59y7a 6 7 , , , cord-029626-j6b59y7a 6 8 finding find VBG cord-029626-j6b59y7a 6 9 ways way NNS cord-029626-j6b59y7a 6 10 to to TO cord-029626-j6b59y7a 6 11 add add VB cord-029626-j6b59y7a 6 12 compassion compassion NN cord-029626-j6b59y7a 6 13 and and CC cord-029626-j6b59y7a 6 14 understanding understanding NN cord-029626-j6b59y7a 6 15 to to IN cord-029626-j6b59y7a 6 16 your -PRON- PRP$ cord-029626-j6b59y7a 6 17 communications communication NNS cord-029626-j6b59y7a 6 18 with with IN cord-029626-j6b59y7a 6 19 patients patient NNS cord-029626-j6b59y7a 6 20 and and CC cord-029626-j6b59y7a 6 21 colleagues colleague NNS cord-029626-j6b59y7a 6 22 is be VBZ cord-029626-j6b59y7a 6 23 increasingly increasingly RB cord-029626-j6b59y7a 6 24 important important JJ cord-029626-j6b59y7a 6 25 . . . cord-029626-j6b59y7a 7 1 Here here RB cord-029626-j6b59y7a 7 2 are be VBP cord-029626-j6b59y7a 7 3 some some DT cord-029626-j6b59y7a 7 4 evidence evidence NN cord-029626-j6b59y7a 7 5 - - HYPH cord-029626-j6b59y7a 7 6 based base VBN cord-029626-j6b59y7a 7 7 , , , cord-029626-j6b59y7a 7 8 relationship relationship NN cord-029626-j6b59y7a 7 9 - - HYPH cord-029626-j6b59y7a 7 10 centered center VBN cord-029626-j6b59y7a 7 11 tips tip NNS cord-029626-j6b59y7a 7 12 for for IN cord-029626-j6b59y7a 7 13 enhancing enhance VBG cord-029626-j6b59y7a 7 14 these these DT cord-029626-j6b59y7a 7 15 virtual virtual JJ cord-029626-j6b59y7a 7 16 encounters encounter NNS cord-029626-j6b59y7a 7 17 . . . cord-029626-j6b59y7a 8 1 in in IN cord-029626-j6b59y7a 8 2 a a DT cord-029626-j6b59y7a 8 3 single single JJ cord-029626-j6b59y7a 8 4 day day NN cord-029626-j6b59y7a 8 5 -a -a HYPH cord-029626-j6b59y7a 8 6 50-fold 50-fold CD cord-029626-j6b59y7a 8 7 increase increase NN cord-029626-j6b59y7a 8 8 over over IN cord-029626-j6b59y7a 8 9 its -PRON- PRP$ cord-029626-j6b59y7a 8 10 baseline baseline NN cord-029626-j6b59y7a 8 11 rate.5 rate.5 CD cord-029626-j6b59y7a 9 1 Other other JJ cord-029626-j6b59y7a 9 2 health health NN cord-029626-j6b59y7a 9 3 systems system NNS cord-029626-j6b59y7a 9 4 have have VBP cord-029626-j6b59y7a 9 5 noted note VBN cord-029626-j6b59y7a 9 6 similar similar JJ cord-029626-j6b59y7a 9 7 rises rise NNS cord-029626-j6b59y7a 9 8 . . . cord-029626-j6b59y7a 10 1 Most Most JJS cord-029626-j6b59y7a 10 2 health health NN cord-029626-j6b59y7a 10 3 care care NN cord-029626-j6b59y7a 10 4 providers provider NNS cord-029626-j6b59y7a 10 5 and and CC cord-029626-j6b59y7a 10 6 patients patient NNS cord-029626-j6b59y7a 10 7 have have VBP cord-029626-j6b59y7a 10 8 had have VBN cord-029626-j6b59y7a 10 9 limited limit VBN cord-029626-j6b59y7a 10 10 experience experience NN cord-029626-j6b59y7a 10 11 with with IN cord-029626-j6b59y7a 10 12 , , , cord-029626-j6b59y7a 10 13 or or CC cord-029626-j6b59y7a 10 14 preparation preparation NN cord-029626-j6b59y7a 10 15 for for IN cord-029626-j6b59y7a 10 16 , , , cord-029626-j6b59y7a 10 17 telehealth telehealth NN cord-029626-j6b59y7a 10 18 encounters encounter NNS cord-029626-j6b59y7a 10 19 . . . cord-029626-j6b59y7a 11 1 So so RB cord-029626-j6b59y7a 11 2 they -PRON- PRP cord-029626-j6b59y7a 11 3 are be VBP cord-029626-j6b59y7a 11 4 collectively collectively RB cord-029626-j6b59y7a 11 5 facing face VBG cord-029626-j6b59y7a 11 6 communication communication NN cord-029626-j6b59y7a 11 7 challenges challenge NNS cord-029626-j6b59y7a 11 8 during during IN cord-029626-j6b59y7a 11 9 the the DT cord-029626-j6b59y7a 11 10 transition transition NN cord-029626-j6b59y7a 11 11 from from IN cord-029626-j6b59y7a 11 12 in in IN cord-029626-j6b59y7a 11 13 - - HYPH cord-029626-j6b59y7a 11 14 person person NN cord-029626-j6b59y7a 11 15 to to IN cord-029626-j6b59y7a 11 16 virtual virtual JJ cord-029626-j6b59y7a 11 17 visits visit NNS cord-029626-j6b59y7a 11 18 or or CC cord-029626-j6b59y7a 11 19 consultations consultation NNS cord-029626-j6b59y7a 11 20 . . . cord-029626-j6b59y7a 12 1 6 6 CD cord-029626-j6b59y7a 13 1 The the DT cord-029626-j6b59y7a 13 2 quality quality NN cord-029626-j6b59y7a 13 3 of of IN cord-029626-j6b59y7a 13 4 experience experience NN cord-029626-j6b59y7a 13 5 in in IN cord-029626-j6b59y7a 13 6 telehealth telehealth NN cord-029626-j6b59y7a 13 7 encounters encounter NNS cord-029626-j6b59y7a 13 8 can can MD cord-029626-j6b59y7a 13 9 be be VB cord-029626-j6b59y7a 13 10 hampered hamper VBN cord-029626-j6b59y7a 13 11 by by IN cord-029626-j6b59y7a 13 12 : : : cord-029626-j6b59y7a 13 13 1 1 LS cord-029626-j6b59y7a 13 14 ) ) -RRB- cord-029626-j6b59y7a 13 15 the the DT cord-029626-j6b59y7a 13 16 inability inability NN cord-029626-j6b59y7a 13 17 to to TO cord-029626-j6b59y7a 13 18 engage engage VB cord-029626-j6b59y7a 13 19 in in IN cord-029626-j6b59y7a 13 20 usual usual JJ cord-029626-j6b59y7a 13 21 nonverbal nonverbal JJ cord-029626-j6b59y7a 13 22 social social JJ cord-029626-j6b59y7a 13 23 behaviors behavior NNS cord-029626-j6b59y7a 13 24 , , , cord-029626-j6b59y7a 13 25 such such JJ cord-029626-j6b59y7a 13 26 as as IN cord-029626-j6b59y7a 13 27 handshakes handshake NNS cord-029626-j6b59y7a 13 28 / / SYM cord-029626-j6b59y7a 13 29 fist fist NN cord-029626-j6b59y7a 13 30 bumps bump NNS cord-029626-j6b59y7a 13 31 , , , cord-029626-j6b59y7a 13 32 leaning lean VBG cord-029626-j6b59y7a 13 33 in in RB cord-029626-j6b59y7a 13 34 , , , cord-029626-j6b59y7a 13 35 and and CC cord-029626-j6b59y7a 13 36 facial facial JJ cord-029626-j6b59y7a 13 37 cues cue NNS cord-029626-j6b59y7a 13 38 , , , cord-029626-j6b59y7a 13 39 2 2 CD cord-029626-j6b59y7a 13 40 ) ) -RRB- cord-029626-j6b59y7a 13 41 difficulties difficulty NNS cord-029626-j6b59y7a 13 42 in in IN cord-029626-j6b59y7a 13 43 gathering gather VBG cord-029626-j6b59y7a 13 44 accurate accurate JJ cord-029626-j6b59y7a 13 45 information information NN cord-029626-j6b59y7a 13 46 without without IN cord-029626-j6b59y7a 13 47 a a DT cord-029626-j6b59y7a 13 48 physical physical JJ cord-029626-j6b59y7a 13 49 exam exam NN cord-029626-j6b59y7a 13 50 , , , cord-029626-j6b59y7a 13 51 and and CC cord-029626-j6b59y7a 13 52 3 3 LS cord-029626-j6b59y7a 13 53 ) ) -RRB- cord-029626-j6b59y7a 13 54 the the DT cord-029626-j6b59y7a 13 55 sense sense NN cord-029626-j6b59y7a 13 56 of of IN cord-029626-j6b59y7a 13 57 disconnect disconnect NN cord-029626-j6b59y7a 13 58 and and CC cord-029626-j6b59y7a 13 59 distraction distraction NN cord-029626-j6b59y7a 13 60 created create VBN cord-029626-j6b59y7a 13 61 by by IN cord-029626-j6b59y7a 13 62 technology technology NN cord-029626-j6b59y7a 13 63 , , , cord-029626-j6b59y7a 13 64 such such JJ cord-029626-j6b59y7a 13 65 as as IN cord-029626-j6b59y7a 13 66 diminished diminished JJ cord-029626-j6b59y7a 13 67 sense sense NN cord-029626-j6b59y7a 13 68 of of IN cord-029626-j6b59y7a 13 69 authentic authentic JJ cord-029626-j6b59y7a 13 70 personal personal JJ cord-029626-j6b59y7a 13 71 interaction interaction NN cord-029626-j6b59y7a 13 72 , , , cord-029626-j6b59y7a 13 73 glitches glitch NNS cord-029626-j6b59y7a 13 74 with with IN cord-029626-j6b59y7a 13 75 video video NN cord-029626-j6b59y7a 13 76 , , , cord-029626-j6b59y7a 13 77 sound sound JJ cord-029626-j6b59y7a 13 78 , , , cord-029626-j6b59y7a 13 79 or or CC cord-029626-j6b59y7a 13 80 internet internet NN cord-029626-j6b59y7a 13 81 connectivity connectivity NN cord-029626-j6b59y7a 13 82 , , , cord-029626-j6b59y7a 13 83 or or CC cord-029626-j6b59y7a 13 84 other other JJ cord-029626-j6b59y7a 13 85 distractions distraction NNS cord-029626-j6b59y7a 13 86 like like IN cord-029626-j6b59y7a 13 87 emails email NNS cord-029626-j6b59y7a 13 88 on on IN cord-029626-j6b59y7a 13 89 the the DT cord-029626-j6b59y7a 13 90 screen screen NN cord-029626-j6b59y7a 13 91 . . . cord-029626-j6b59y7a 14 1 These these DT cord-029626-j6b59y7a 14 2 barriers barrier NNS cord-029626-j6b59y7a 14 3 during during IN cord-029626-j6b59y7a 14 4 virtual virtual JJ cord-029626-j6b59y7a 14 5 visits visit NNS cord-029626-j6b59y7a 14 6 compound compound VBP cord-029626-j6b59y7a 14 7 the the DT cord-029626-j6b59y7a 14 8 existing exist VBG cord-029626-j6b59y7a 14 9 obstacles obstacle NNS cord-029626-j6b59y7a 14 10 to to IN cord-029626-j6b59y7a 14 11 interpersonal interpersonal JJ cord-029626-j6b59y7a 14 12 interactions interaction NNS cord-029626-j6b59y7a 14 13 , , , cord-029626-j6b59y7a 14 14 such such JJ cord-029626-j6b59y7a 14 15 as as IN cord-029626-j6b59y7a 14 16 cultural cultural JJ cord-029626-j6b59y7a 14 17 and and CC cord-029626-j6b59y7a 14 18 language language NN cord-029626-j6b59y7a 14 19 differences difference NNS cord-029626-j6b59y7a 14 20 between between IN cord-029626-j6b59y7a 14 21 the the DT cord-029626-j6b59y7a 14 22 parties party NNS cord-029626-j6b59y7a 14 23 or or CC cord-029626-j6b59y7a 14 24 clinicians clinician NNS cord-029626-j6b59y7a 14 25 reviewing review VBG cord-029626-j6b59y7a 14 26 and and CC cord-029626-j6b59y7a 14 27 updating update VBG cord-029626-j6b59y7a 14 28 the the DT cord-029626-j6b59y7a 14 29 electronic electronic JJ cord-029626-j6b59y7a 14 30 health health NN cord-029626-j6b59y7a 14 31 record record NN cord-029626-j6b59y7a 14 32 during during IN cord-029626-j6b59y7a 14 33 appointments appointment NNS cord-029626-j6b59y7a 14 34 . . . cord-029626-j6b59y7a 15 1 In in IN cord-029626-j6b59y7a 15 2 addition addition NN cord-029626-j6b59y7a 15 3 , , , cord-029626-j6b59y7a 15 4 having have VBG cord-029626-j6b59y7a 15 5 providers provider NNS cord-029626-j6b59y7a 15 6 now now RB cord-029626-j6b59y7a 15 7 virtually virtually RB cord-029626-j6b59y7a 15 8 enter enter VBP cord-029626-j6b59y7a 15 9 patients patient NNS cord-029626-j6b59y7a 15 10 ' ' POS cord-029626-j6b59y7a 15 11 homes home NNS cord-029626-j6b59y7a 15 12 to to TO cord-029626-j6b59y7a 15 13 conduct conduct VB cord-029626-j6b59y7a 15 14 telehealth telehealth NN cord-029626-j6b59y7a 15 15 visits visit NNS cord-029626-j6b59y7a 15 16 raises raise VBZ cord-029626-j6b59y7a 15 17 privacy privacy NN cord-029626-j6b59y7a 15 18 concerns concern NNS cord-029626-j6b59y7a 15 19 if if IN cord-029626-j6b59y7a 15 20 the the DT cord-029626-j6b59y7a 15 21 patient patient NN cord-029626-j6b59y7a 15 22 lives live VBZ cord-029626-j6b59y7a 15 23 in in IN cord-029626-j6b59y7a 15 24 a a DT cord-029626-j6b59y7a 15 25 communal communal JJ cord-029626-j6b59y7a 15 26 situation situation NN cord-029626-j6b59y7a 15 27 , , , cord-029626-j6b59y7a 15 28 as as RB cord-029626-j6b59y7a 15 29 well well RB cord-029626-j6b59y7a 15 30 as as IN cord-029626-j6b59y7a 15 31 the the DT cord-029626-j6b59y7a 15 32 possibility possibility NN cord-029626-j6b59y7a 15 33 that that IN cord-029626-j6b59y7a 15 34 an an DT cord-029626-j6b59y7a 15 35 environment environment NN cord-029626-j6b59y7a 15 36 of of IN cord-029626-j6b59y7a 15 37 domestic domestic JJ cord-029626-j6b59y7a 15 38 violence violence NN cord-029626-j6b59y7a 15 39 can can MD cord-029626-j6b59y7a 15 40 negatively negatively RB cord-029626-j6b59y7a 15 41 influence influence VB cord-029626-j6b59y7a 15 42 an an DT cord-029626-j6b59y7a 15 43 encounter encounter NN cord-029626-j6b59y7a 15 44 . . . cord-029626-j6b59y7a 16 1 On on IN cord-029626-j6b59y7a 16 2 the the DT cord-029626-j6b59y7a 16 3 other other JJ cord-029626-j6b59y7a 16 4 hand hand NN cord-029626-j6b59y7a 16 5 , , , cord-029626-j6b59y7a 16 6 patients patient NNS cord-029626-j6b59y7a 16 7 before before IN cord-029626-j6b59y7a 16 8 Covid-19 Covid-19 NNP cord-029626-j6b59y7a 16 9 generally generally RB cord-029626-j6b59y7a 16 10 reported report VBD cord-029626-j6b59y7a 16 11 overall overall JJ cord-029626-j6b59y7a 16 12 satisfaction satisfaction NN cord-029626-j6b59y7a 16 13 with with IN cord-029626-j6b59y7a 16 14 telehealth telehealth NN cord-029626-j6b59y7a 16 15 experiences,7 experiences,7 NNPS cord-029626-j6b59y7a 16 16 and and CC cord-029626-j6b59y7a 16 17 recent recent JJ cord-029626-j6b59y7a 16 18 reports report NNS cord-029626-j6b59y7a 16 19 indicate indicate VBP cord-029626-j6b59y7a 16 20 those those DT cord-029626-j6b59y7a 16 21 positive positive JJ cord-029626-j6b59y7a 16 22 perceptions perception NNS cord-029626-j6b59y7a 16 23 have have VBP cord-029626-j6b59y7a 16 24 continued.8 continued.8 NN cord-029626-j6b59y7a 16 25 Patients patient NNS cord-029626-j6b59y7a 16 26 cite cite VB cord-029626-j6b59y7a 16 27 the the DT cord-029626-j6b59y7a 16 28 ease ease NN cord-029626-j6b59y7a 16 29 with with IN cord-029626-j6b59y7a 16 30 which which WDT cord-029626-j6b59y7a 16 31 they -PRON- PRP cord-029626-j6b59y7a 16 32 can can MD cord-029626-j6b59y7a 16 33 discuss discuss VB cord-029626-j6b59y7a 16 34 personal personal JJ cord-029626-j6b59y7a 16 35 problems problem NNS cord-029626-j6b59y7a 16 36 when when WRB cord-029626-j6b59y7a 16 37 mediated mediate VBN cord-029626-j6b59y7a 16 38 by by IN cord-029626-j6b59y7a 16 39 technology.9 technology.9 NN cord-029626-j6b59y7a 17 1 In in IN cord-029626-j6b59y7a 17 2 addition addition NN cord-029626-j6b59y7a 17 3 , , , cord-029626-j6b59y7a 17 4 these these DT cord-029626-j6b59y7a 17 5 virtual virtual JJ cord-029626-j6b59y7a 17 6 " " `` cord-029626-j6b59y7a 17 7 home home NN cord-029626-j6b59y7a 17 8 visits visit NNS cord-029626-j6b59y7a 17 9 " " '' cord-029626-j6b59y7a 17 10 allow allow VBP cord-029626-j6b59y7a 17 11 patients patient NNS cord-029626-j6b59y7a 17 12 to to TO cord-029626-j6b59y7a 17 13 avoid avoid VB cord-029626-j6b59y7a 17 14 traveling travel VBG cord-029626-j6b59y7a 17 15 to to IN cord-029626-j6b59y7a 17 16 a a DT cord-029626-j6b59y7a 17 17 clinical clinical JJ cord-029626-j6b59y7a 17 18 setting setting NN cord-029626-j6b59y7a 17 19 or or CC cord-029626-j6b59y7a 17 20 waiting wait VBG cord-029626-j6b59y7a 17 21 there there RB cord-029626-j6b59y7a 17 22 with with IN cord-029626-j6b59y7a 17 23 frustration frustration NN cord-029626-j6b59y7a 17 24 for for IN cord-029626-j6b59y7a 17 25 a a DT cord-029626-j6b59y7a 17 26 provider provider NN cord-029626-j6b59y7a 17 27 who who WP cord-029626-j6b59y7a 17 28 runs run VBZ cord-029626-j6b59y7a 17 29 late late RB cord-029626-j6b59y7a 17 30 . . . cord-029626-j6b59y7a 18 1 They -PRON- PRP cord-029626-j6b59y7a 18 2 can can MD cord-029626-j6b59y7a 18 3 also also RB cord-029626-j6b59y7a 18 4 give give VB cord-029626-j6b59y7a 18 5 clinicians clinician NNS cord-029626-j6b59y7a 18 6 a a DT cord-029626-j6b59y7a 18 7 window window NN cord-029626-j6b59y7a 18 8 into into IN cord-029626-j6b59y7a 18 9 their -PRON- PRP$ cord-029626-j6b59y7a 18 10 patients patient NNS cord-029626-j6b59y7a 18 11 ' ' POS cord-029626-j6b59y7a 18 12 home home NN cord-029626-j6b59y7a 18 13 environment environment NN cord-029626-j6b59y7a 18 14 -and -and : cord-029626-j6b59y7a 18 15 potentially potentially RB cord-029626-j6b59y7a 18 16 helpful helpful JJ cord-029626-j6b59y7a 18 17 clues clue NNS cord-029626-j6b59y7a 18 18 about about IN cord-029626-j6b59y7a 18 19 the the DT cord-029626-j6b59y7a 18 20 social social JJ cord-029626-j6b59y7a 18 21 determinants determinant NNS cord-029626-j6b59y7a 18 22 influencing influence VBG cord-029626-j6b59y7a 18 23 their -PRON- PRP$ cord-029626-j6b59y7a 18 24 physical physical JJ cord-029626-j6b59y7a 18 25 and and CC cord-029626-j6b59y7a 18 26 emotional emotional JJ cord-029626-j6b59y7a 18 27 health health NN cord-029626-j6b59y7a 18 28 . . . cord-029626-j6b59y7a 19 1 Human human JJ cord-029626-j6b59y7a 19 2 connection connection NN cord-029626-j6b59y7a 19 3 is be VBZ cord-029626-j6b59y7a 19 4 vital vital JJ cord-029626-j6b59y7a 19 5 to to IN cord-029626-j6b59y7a 19 6 patient patient NN cord-029626-j6b59y7a 19 7 - - HYPH cord-029626-j6b59y7a 19 8 provider provider NN cord-029626-j6b59y7a 19 9 relationships.10 relationships.10 NNP cord-029626-j6b59y7a 19 10 Research Research NNP cord-029626-j6b59y7a 19 11 suggests suggest VBZ cord-029626-j6b59y7a 19 12 that that IN cord-029626-j6b59y7a 19 13 conveying convey VBG cord-029626-j6b59y7a 19 14 empathy empathy NN cord-029626-j6b59y7a 19 15 and and CC cord-029626-j6b59y7a 19 16 understanding understanding NN cord-029626-j6b59y7a 19 17 of of IN cord-029626-j6b59y7a 19 18 a a DT cord-029626-j6b59y7a 19 19 patient patient NN cord-029626-j6b59y7a 19 20 's 's POS cord-029626-j6b59y7a 19 21 health health NN cord-029626-j6b59y7a 19 22 beliefs belief NNS cord-029626-j6b59y7a 19 23 and and CC cord-029626-j6b59y7a 19 24 values value NNS cord-029626-j6b59y7a 19 25 enhances enhance VBZ cord-029626-j6b59y7a 19 26 the the DT cord-029626-j6b59y7a 19 27 patient patient JJ cord-029626-j6b59y7a 19 28 experience experience NN cord-029626-j6b59y7a 19 29 and and CC cord-029626-j6b59y7a 19 30 may may MD cord-029626-j6b59y7a 19 31 lead lead VB cord-029626-j6b59y7a 19 32 to to IN cord-029626-j6b59y7a 19 33 better well JJR cord-029626-j6b59y7a 19 34 clinical clinical JJ cord-029626-j6b59y7a 19 35 outcomes,11 outcomes,11 CD cord-029626-j6b59y7a 19 36 due due JJ cord-029626-j6b59y7a 19 37 to to IN cord-029626-j6b59y7a 19 38 increased increase VBN cord-029626-j6b59y7a 19 39 patient patient JJ cord-029626-j6b59y7a 19 40 adherence adherence NN cord-029626-j6b59y7a 19 41 to to IN cord-029626-j6b59y7a 19 42 providers provider NNS cord-029626-j6b59y7a 19 43 ' ' POS cord-029626-j6b59y7a 19 44 recommended recommend VBN cord-029626-j6b59y7a 19 45 treatment treatment NN cord-029626-j6b59y7a 19 46 plans plan NNS cord-029626-j6b59y7a 19 47 . . . cord-029626-j6b59y7a 20 1 Despite despite IN cord-029626-j6b59y7a 20 2 some some DT cord-029626-j6b59y7a 20 3 barriers barrier NNS cord-029626-j6b59y7a 20 4 , , , cord-029626-j6b59y7a 20 5 empathy empathy NN cord-029626-j6b59y7a 20 6 remains remain VBZ cord-029626-j6b59y7a 20 7 viable viable JJ cord-029626-j6b59y7a 20 8 in in IN cord-029626-j6b59y7a 20 9 virtual virtual JJ cord-029626-j6b59y7a 20 10 communication communication NN cord-029626-j6b59y7a 20 11 . . . cord-029626-j6b59y7a 21 1 For for IN cord-029626-j6b59y7a 21 2 example example NN cord-029626-j6b59y7a 21 3 , , , cord-029626-j6b59y7a 21 4 Lloyd Lloyd NNP cord-029626-j6b59y7a 21 5 B. B. NNP cord-029626-j6b59y7a 21 6 Minor Minor NNP cord-029626-j6b59y7a 21 7 , , , cord-029626-j6b59y7a 21 8 dean dean NN cord-029626-j6b59y7a 21 9 of of IN cord-029626-j6b59y7a 21 10 the the DT cord-029626-j6b59y7a 21 11 Stanford Stanford NNP cord-029626-j6b59y7a 21 12 University University NNP cord-029626-j6b59y7a 21 13 School School NNP cord-029626-j6b59y7a 21 14 of of IN cord-029626-j6b59y7a 21 15 Medicine Medicine NNP cord-029626-j6b59y7a 21 16 , , , cord-029626-j6b59y7a 21 17 describes describe VBZ cord-029626-j6b59y7a 21 18 how how WRB cord-029626-j6b59y7a 21 19 emergency emergency NN cord-029626-j6b59y7a 21 20 medicine medicine NN cord-029626-j6b59y7a 21 21 clinicians clinician NNS cord-029626-j6b59y7a 21 22 have have VBP cord-029626-j6b59y7a 21 23 used use VBN cord-029626-j6b59y7a 21 24 computer computer NN cord-029626-j6b59y7a 21 25 tablets tablet NNS cord-029626-j6b59y7a 21 26 to to IN cord-029626-j6b59y7a 21 27 video video NN cord-029626-j6b59y7a 21 28 conference conference NN cord-029626-j6b59y7a 21 29 with with IN cord-029626-j6b59y7a 21 30 patients patient NNS cord-029626-j6b59y7a 21 31 grappling grapple VBG cord-029626-j6b59y7a 21 32 with with IN cord-029626-j6b59y7a 21 33 Covid-19 covid-19 NN cord-029626-j6b59y7a 21 34 : : : cord-029626-j6b59y7a 21 35 " " `` cord-029626-j6b59y7a 21 36 Our -PRON- PRP$ cord-029626-j6b59y7a 21 37 physicians physician NNS cord-029626-j6b59y7a 21 38 report report VBP cord-029626-j6b59y7a 21 39 that that IN cord-029626-j6b59y7a 21 40 as as IN cord-029626-j6b59y7a 21 41 they -PRON- PRP cord-029626-j6b59y7a 21 42 've have VB cord-029626-j6b59y7a 21 43 used use VBN cord-029626-j6b59y7a 21 44 the the DT cord-029626-j6b59y7a 21 45 iPads ipad NNS cord-029626-j6b59y7a 21 46 , , , cord-029626-j6b59y7a 21 47 they -PRON- PRP cord-029626-j6b59y7a 21 48 've have VB cord-029626-j6b59y7a 21 49 been be VBN cord-029626-j6b59y7a 21 50 able able JJ cord-029626-j6b59y7a 21 51 to to TO cord-029626-j6b59y7a 21 52 bring bring VB cord-029626-j6b59y7a 21 53 empathy empathy NN cord-029626-j6b59y7a 21 54 back back RB cord-029626-j6b59y7a 21 55 to to IN cord-029626-j6b59y7a 21 56 the the DT cord-029626-j6b59y7a 21 57 bedside bedside NN cord-029626-j6b59y7a 21 58 . . . cord-029626-j6b59y7a 22 1 Many many JJ cord-029626-j6b59y7a 22 2 found find VBD cord-029626-j6b59y7a 22 3 that that IN cord-029626-j6b59y7a 22 4 being be VBG cord-029626-j6b59y7a 22 5 encased encase VBN cord-029626-j6b59y7a 22 6 in in IN cord-029626-j6b59y7a 22 7 PPE PPE NNP cord-029626-j6b59y7a 22 8 severely severely RB cord-029626-j6b59y7a 22 9 constrained constrain VBD cord-029626-j6b59y7a 22 10 their -PRON- PRP$ cord-029626-j6b59y7a 22 11 ability ability NN cord-029626-j6b59y7a 22 12 to to TO cord-029626-j6b59y7a 22 13 build build VB cord-029626-j6b59y7a 22 14 trust trust NN cord-029626-j6b59y7a 22 15 and and CC cord-029626-j6b59y7a 22 16 rapport rapport NN cord-029626-j6b59y7a 22 17 with with IN cord-029626-j6b59y7a 22 18 patients patient NNS cord-029626-j6b59y7a 22 19 . . . cord-029626-j6b59y7a 23 1 Meeting meeting NN cord-029626-j6b59y7a 23 2 virtually virtually RB cord-029626-j6b59y7a 23 3 has have VBZ cord-029626-j6b59y7a 23 4 enabled enable VBN cord-029626-j6b59y7a 23 5 them -PRON- PRP cord-029626-j6b59y7a 23 6 to to TO cord-029626-j6b59y7a 23 7 strip strip VB cord-029626-j6b59y7a 23 8 away away RB cord-029626-j6b59y7a 23 9 these these DT cord-029626-j6b59y7a 23 10 layers layer NNS cord-029626-j6b59y7a 23 11 , , , cord-029626-j6b59y7a 23 12 creating create VBG cord-029626-j6b59y7a 23 13 space space NN cord-029626-j6b59y7a 23 14 for for IN cord-029626-j6b59y7a 23 15 empathy empathy NN cord-029626-j6b59y7a 23 16 at at IN cord-029626-j6b59y7a 23 17 a a DT cord-029626-j6b59y7a 23 18 time time NN cord-029626-j6b59y7a 23 19 when when WRB cord-029626-j6b59y7a 23 20 it -PRON- PRP cord-029626-j6b59y7a 23 21 is be VBZ cord-029626-j6b59y7a 23 22 needed need VBN cord-029626-j6b59y7a 23 23 most most RBS cord-029626-j6b59y7a 23 24 . . . cord-029626-j6b59y7a 24 1 " " `` cord-029626-j6b59y7a 24 2 12 12 CD cord-029626-j6b59y7a 24 3 When when WRB cord-029626-j6b59y7a 24 4 participants participant NNS cord-029626-j6b59y7a 24 5 discuss discuss VBP cord-029626-j6b59y7a 24 6 the the DT cord-029626-j6b59y7a 24 7 personal personal JJ cord-029626-j6b59y7a 24 8 and and CC cord-029626-j6b59y7a 24 9 professional professional JJ cord-029626-j6b59y7a 24 10 toll toll NN cord-029626-j6b59y7a 24 11 that that WDT cord-029626-j6b59y7a 24 12 Covid-19 Covid-19 NNP cord-029626-j6b59y7a 24 13 has have VBZ cord-029626-j6b59y7a 24 14 taken take VBN cord-029626-j6b59y7a 24 15 on on RP cord-029626-j6b59y7a 24 16 individuals individual NNS cord-029626-j6b59y7a 24 17 and and CC cord-029626-j6b59y7a 24 18 the the DT cord-029626-j6b59y7a 24 19 team team NN cord-029626-j6b59y7a 24 20 , , , cord-029626-j6b59y7a 24 21 these these DT cord-029626-j6b59y7a 24 22 huddles huddle NNS cord-029626-j6b59y7a 24 23 can can MD cord-029626-j6b59y7a 24 24 deepen deepen VB cord-029626-j6b59y7a 24 25 connections connection NNS cord-029626-j6b59y7a 24 26 and and CC cord-029626-j6b59y7a 24 27 thereby thereby RB cord-029626-j6b59y7a 24 28 enhance enhance VB cord-029626-j6b59y7a 24 29 work work NN cord-029626-j6b59y7a 24 30 . . . cord-029626-j6b59y7a 24 31 " " '' cord-029626-j6b59y7a 25 1 Covid-19 covid-19 JJ cord-029626-j6b59y7a 25 2 distancing distancing NN cord-029626-j6b59y7a 25 3 requirements requirement NNS cord-029626-j6b59y7a 25 4 have have VBP cord-029626-j6b59y7a 25 5 also also RB cord-029626-j6b59y7a 25 6 accelerated accelerate VBN cord-029626-j6b59y7a 25 7 the the DT cord-029626-j6b59y7a 25 8 adoption adoption NN cord-029626-j6b59y7a 25 9 of of IN cord-029626-j6b59y7a 25 10 interactive interactive JJ cord-029626-j6b59y7a 25 11 digital digital JJ cord-029626-j6b59y7a 25 12 tools tool NNS cord-029626-j6b59y7a 25 13 to to TO cord-029626-j6b59y7a 25 14 facilitate facilitate VB cord-029626-j6b59y7a 25 15 team team NN cord-029626-j6b59y7a 25 16 connections,13 connections,13 NNP cord-029626-j6b59y7a 25 17 including include VBG cord-029626-j6b59y7a 25 18 the the DT cord-029626-j6b59y7a 25 19 use use NN cord-029626-j6b59y7a 25 20 of of IN cord-029626-j6b59y7a 25 21 video video NN cord-029626-j6b59y7a 25 22 conferencing conferencing NN cord-029626-j6b59y7a 25 23 and and CC cord-029626-j6b59y7a 25 24 online online JJ cord-029626-j6b59y7a 25 25 discussion discussion NN cord-029626-j6b59y7a 25 26 forums.14 forums.14 NNP cord-029626-j6b59y7a 25 27 Health Health NNP cord-029626-j6b59y7a 25 28 care care NN cord-029626-j6b59y7a 25 29 organizations organization NNS cord-029626-j6b59y7a 25 30 hold hold VBP cord-029626-j6b59y7a 25 31 virtual virtual JJ cord-029626-j6b59y7a 25 32 Q&A Q&A NNP cord-029626-j6b59y7a 25 33 sessions session NNS cord-029626-j6b59y7a 25 34 to to TO cord-029626-j6b59y7a 25 35 exchange exchange VB cord-029626-j6b59y7a 25 36 up up RP cord-029626-j6b59y7a 25 37 - - HYPH cord-029626-j6b59y7a 25 38 to to IN cord-029626-j6b59y7a 25 39 - - HYPH cord-029626-j6b59y7a 25 40 date date NN cord-029626-j6b59y7a 25 41 Covid-19 covid-19 NN cord-029626-j6b59y7a 25 42 information information NN cord-029626-j6b59y7a 25 43 with with IN cord-029626-j6b59y7a 25 44 staff staff NN cord-029626-j6b59y7a 25 45 . . . cord-029626-j6b59y7a 26 1 15 15 CD cord-029626-j6b59y7a 27 1 In in IN cord-029626-j6b59y7a 27 2 addition addition NN cord-029626-j6b59y7a 27 3 , , , cord-029626-j6b59y7a 27 4 team team NN cord-029626-j6b59y7a 27 5 huddles huddle VBZ cord-029626-j6b59y7a 27 6 in in IN cord-029626-j6b59y7a 27 7 some some DT cord-029626-j6b59y7a 27 8 primary primary JJ cord-029626-j6b59y7a 27 9 care care NN cord-029626-j6b59y7a 27 10 settings setting NNS cord-029626-j6b59y7a 27 11 , , , cord-029626-j6b59y7a 27 12 previously previously RB cord-029626-j6b59y7a 27 13 held hold VBN cord-029626-j6b59y7a 27 14 in in IN cord-029626-j6b59y7a 27 15 person person NN cord-029626-j6b59y7a 27 16 , , , cord-029626-j6b59y7a 27 17 have have VBP cord-029626-j6b59y7a 27 18 restarted restart VBN cord-029626-j6b59y7a 27 19 over over IN cord-029626-j6b59y7a 27 20 virtual virtual JJ cord-029626-j6b59y7a 27 21 media medium NNS cord-029626-j6b59y7a 27 22 . . . cord-029626-j6b59y7a 28 1 When when WRB cord-029626-j6b59y7a 28 2 participants participant NNS cord-029626-j6b59y7a 28 3 discuss discuss VBP cord-029626-j6b59y7a 28 4 the the DT cord-029626-j6b59y7a 28 5 personal personal JJ cord-029626-j6b59y7a 28 6 and and CC cord-029626-j6b59y7a 28 7 professional professional JJ cord-029626-j6b59y7a 28 8 toll toll NN cord-029626-j6b59y7a 28 9 that that WDT cord-029626-j6b59y7a 28 10 Covid-19 Covid-19 NNP cord-029626-j6b59y7a 28 11 has have VBZ cord-029626-j6b59y7a 28 12 taken take VBN cord-029626-j6b59y7a 28 13 on on RP cord-029626-j6b59y7a 28 14 individuals individual NNS cord-029626-j6b59y7a 28 15 and and CC cord-029626-j6b59y7a 28 16 the the DT cord-029626-j6b59y7a 28 17 team team NN cord-029626-j6b59y7a 28 18 , , , cord-029626-j6b59y7a 28 19 these these DT cord-029626-j6b59y7a 28 20 huddles huddle NNS cord-029626-j6b59y7a 28 21 can can MD cord-029626-j6b59y7a 28 22 deepen deepen VB cord-029626-j6b59y7a 28 23 connections connection NNS cord-029626-j6b59y7a 28 24 and and CC cord-029626-j6b59y7a 28 25 thereby thereby RB cord-029626-j6b59y7a 28 26 enhance enhance VB cord-029626-j6b59y7a 28 27 work work NN cord-029626-j6b59y7a 28 28 . . . cord-029626-j6b59y7a 29 1 Peer peer NN cord-029626-j6b59y7a 29 2 support support NN cord-029626-j6b59y7a 29 3 groups group NNS cord-029626-j6b59y7a 29 4 are be VBP cord-029626-j6b59y7a 29 5 also also RB cord-029626-j6b59y7a 29 6 happening happen VBG cord-029626-j6b59y7a 29 7 online online RB cord-029626-j6b59y7a 29 8 . . . cord-029626-j6b59y7a 30 1 For for IN cord-029626-j6b59y7a 30 2 example example NN cord-029626-j6b59y7a 30 3 , , , cord-029626-j6b59y7a 30 4 the the DT cord-029626-j6b59y7a 30 5 anesthesia anesthesia NNP cord-029626-j6b59y7a 30 6 department department NN cord-029626-j6b59y7a 30 7 at at IN cord-029626-j6b59y7a 30 8 UCSF UCSF NNP cord-029626-j6b59y7a 30 9 provides provide VBZ cord-029626-j6b59y7a 30 10 weekly weekly JJ cord-029626-j6b59y7a 30 11 virtual virtual JJ cord-029626-j6b59y7a 30 12 support support NN cord-029626-j6b59y7a 30 13 sessions session NNS cord-029626-j6b59y7a 30 14 via via IN cord-029626-j6b59y7a 30 15 Zoom zoom NN cord-029626-j6b59y7a 30 16 conferencing conferencing NN cord-029626-j6b59y7a 30 17 software software NN cord-029626-j6b59y7a 30 18 for for IN cord-029626-j6b59y7a 30 19 faculty faculty NN cord-029626-j6b59y7a 30 20 and and CC cord-029626-j6b59y7a 30 21 trainees trainee NNS cord-029626-j6b59y7a 30 22 to to TO cord-029626-j6b59y7a 30 23 share share VB cord-029626-j6b59y7a 30 24 concerns concern NNS cord-029626-j6b59y7a 30 25 , , , cord-029626-j6b59y7a 30 26 emotions emotion NNS cord-029626-j6b59y7a 30 27 , , , cord-029626-j6b59y7a 30 28 and and CC cord-029626-j6b59y7a 30 29 experiences.16 experiences.16 NNP cord-029626-j6b59y7a 31 1 Given give VBN cord-029626-j6b59y7a 31 2 the the DT cord-029626-j6b59y7a 31 3 challenges challenge NNS cord-029626-j6b59y7a 31 4 of of IN cord-029626-j6b59y7a 31 5 electronics electronic NNS cord-029626-j6b59y7a 31 6 - - HYPH cord-029626-j6b59y7a 31 7 enabled enable VBN cord-029626-j6b59y7a 31 8 communications communication NNS cord-029626-j6b59y7a 31 9 , , , cord-029626-j6b59y7a 31 10 here here RB cord-029626-j6b59y7a 31 11 are be VBP cord-029626-j6b59y7a 31 12 some some DT cord-029626-j6b59y7a 31 13 tips tip NNS cord-029626-j6b59y7a 31 14 for for IN cord-029626-j6b59y7a 31 15 increasing increase VBG cord-029626-j6b59y7a 31 16 personal personal JJ cord-029626-j6b59y7a 31 17 connection connection NN cord-029626-j6b59y7a 31 18 in in IN cord-029626-j6b59y7a 31 19 your -PRON- PRP$ cord-029626-j6b59y7a 31 20 virtual virtual JJ cord-029626-j6b59y7a 31 21 encounters encounter NNS cord-029626-j6b59y7a 31 22 by by IN cord-029626-j6b59y7a 31 23 video video NN cord-029626-j6b59y7a 31 24 or or CC cord-029626-j6b59y7a 31 25 phone phone NN cord-029626-j6b59y7a 31 26 . . . cord-029626-j6b59y7a 32 1 They -PRON- PRP cord-029626-j6b59y7a 32 2 are be VBP cord-029626-j6b59y7a 32 3 based base VBN cord-029626-j6b59y7a 32 4 on on IN cord-029626-j6b59y7a 32 5 relationshipcentered relationshipcentered JJ cord-029626-j6b59y7a 32 6 communication communication NN cord-029626-j6b59y7a 32 7 skill skill NN cord-029626-j6b59y7a 32 8 sets set NNS cord-029626-j6b59y7a 32 9 published publish VBN cord-029626-j6b59y7a 32 10 by by IN cord-029626-j6b59y7a 32 11 the the DT cord-029626-j6b59y7a 32 12 Academy Academy NNP cord-029626-j6b59y7a 32 13 of of IN cord-029626-j6b59y7a 32 14 Communication Communication NNP cord-029626-j6b59y7a 32 15 in in IN cord-029626-j6b59y7a 32 16 Healthcare.17 Healthcare.17 NNP cord-029626-j6b59y7a 32 17 ( ( -LRB- cord-029626-j6b59y7a 32 18 Table table NN cord-029626-j6b59y7a 32 19 1 1 CD cord-029626-j6b59y7a 32 20 ) ) -RRB- cord-029626-j6b59y7a 32 21 . . . cord-029626-j6b59y7a 33 1 Uncertainty uncertainty NN cord-029626-j6b59y7a 33 2 , , , cord-029626-j6b59y7a 33 3 fear fear NN cord-029626-j6b59y7a 33 4 , , , cord-029626-j6b59y7a 33 5 grief grief NN cord-029626-j6b59y7a 33 6 , , , cord-029626-j6b59y7a 33 7 and and CC cord-029626-j6b59y7a 33 8 mistrust mistrust NN cord-029626-j6b59y7a 33 9 are be VBP cord-029626-j6b59y7a 33 10 exacerbated exacerbate VBN cord-029626-j6b59y7a 33 11 during during IN cord-029626-j6b59y7a 33 12 times time NNS cord-029626-j6b59y7a 33 13 of of IN cord-029626-j6b59y7a 33 14 societal societal JJ cord-029626-j6b59y7a 33 15 crisis crisis NN cord-029626-j6b59y7a 33 16 , , , cord-029626-j6b59y7a 33 17 such such JJ cord-029626-j6b59y7a 33 18 as as IN cord-029626-j6b59y7a 33 19 the the DT cord-029626-j6b59y7a 33 20 Covid-19 covid-19 NN cord-029626-j6b59y7a 33 21 pandemic pandemic NN cord-029626-j6b59y7a 33 22 . . . cord-029626-j6b59y7a 34 1 Since since IN cord-029626-j6b59y7a 34 2 psychological psychological JJ cord-029626-j6b59y7a 34 3 disorders disorder NNS cord-029626-j6b59y7a 34 4 are be VBP cord-029626-j6b59y7a 34 5 linked link VBN cord-029626-j6b59y7a 34 6 to to IN cord-029626-j6b59y7a 34 7 an an DT cord-029626-j6b59y7a 34 8 increased increase VBN cord-029626-j6b59y7a 34 9 risk risk NN cord-029626-j6b59y7a 34 10 for for IN cord-029626-j6b59y7a 34 11 poor poor JJ cord-029626-j6b59y7a 34 12 health health NN cord-029626-j6b59y7a 34 13 and and CC cord-029626-j6b59y7a 34 14 performance performance NN cord-029626-j6b59y7a 34 15 outcomes,18 outcomes,18 VBD cord-029626-j6b59y7a 34 16 paying pay VBG cord-029626-j6b59y7a 34 17 attention attention NN cord-029626-j6b59y7a 34 18 to to IN cord-029626-j6b59y7a 34 19 the the DT cord-029626-j6b59y7a 34 20 emotional emotional JJ cord-029626-j6b59y7a 34 21 well well NN cord-029626-j6b59y7a 34 22 - - HYPH cord-029626-j6b59y7a 34 23 being being NN cord-029626-j6b59y7a 34 24 of of IN cord-029626-j6b59y7a 34 25 patients patient NNS cord-029626-j6b59y7a 34 26 and and CC cord-029626-j6b59y7a 34 27 colleagues colleague NNS cord-029626-j6b59y7a 34 28 is be VBZ cord-029626-j6b59y7a 34 29 more more RBR cord-029626-j6b59y7a 34 30 important important JJ cord-029626-j6b59y7a 34 31 than than IN cord-029626-j6b59y7a 34 32 ever ever RB cord-029626-j6b59y7a 34 33 . . . cord-029626-j6b59y7a 35 1 Be be VB cord-029626-j6b59y7a 35 2 " " `` cord-029626-j6b59y7a 35 3 present present JJ cord-029626-j6b59y7a 35 4 " " '' cord-029626-j6b59y7a 35 5 : : : cord-029626-j6b59y7a 35 6 Prepare prepare VB cord-029626-j6b59y7a 35 7 for for IN cord-029626-j6b59y7a 35 8 your -PRON- PRP$ cord-029626-j6b59y7a 35 9 virtual virtual JJ cord-029626-j6b59y7a 35 10 encounters encounter NNS cord-029626-j6b59y7a 35 11 to to TO cord-029626-j6b59y7a 35 12 ensure ensure VB cord-029626-j6b59y7a 35 13 the the DT cord-029626-j6b59y7a 35 14 quality quality NN cord-029626-j6b59y7a 35 15 of of IN cord-029626-j6b59y7a 35 16 your -PRON- PRP$ cord-029626-j6b59y7a 35 17 technical technical JJ cord-029626-j6b59y7a 35 18 and and CC cord-029626-j6b59y7a 35 19 interpersonal interpersonal JJ cord-029626-j6b59y7a 35 20 connections connection NNS cord-029626-j6b59y7a 35 21 . . . cord-029626-j6b59y7a 36 1 For for IN cord-029626-j6b59y7a 36 2 video video NN cord-029626-j6b59y7a 36 3 meetings meeting NNS cord-029626-j6b59y7a 36 4 , , , cord-029626-j6b59y7a 36 5 paying pay VBG cord-029626-j6b59y7a 36 6 attention attention NN cord-029626-j6b59y7a 36 7 to to IN cord-029626-j6b59y7a 36 8 your -PRON- PRP$ cord-029626-j6b59y7a 36 9 camera camera NN cord-029626-j6b59y7a 36 10 set set NN cord-029626-j6b59y7a 36 11 - - HYPH cord-029626-j6b59y7a 36 12 up up RP cord-029626-j6b59y7a 36 13 , , , cord-029626-j6b59y7a 36 14 background background NN cord-029626-j6b59y7a 36 15 appearance appearance NN cord-029626-j6b59y7a 36 16 , , , cord-029626-j6b59y7a 36 17 ambient ambient JJ cord-029626-j6b59y7a 36 18 noise noise NN cord-029626-j6b59y7a 36 19 , , , cord-029626-j6b59y7a 36 20 and and CC cord-029626-j6b59y7a 36 21 lighting lighting NN cord-029626-j6b59y7a 36 22 can can MD cord-029626-j6b59y7a 36 23 influence influence VB cord-029626-j6b59y7a 36 24 the the DT cord-029626-j6b59y7a 36 25 other other JJ cord-029626-j6b59y7a 36 26 person person NN cord-029626-j6b59y7a 36 27 's 's POS cord-029626-j6b59y7a 36 28 perception perception NN cord-029626-j6b59y7a 36 29 of of IN cord-029626-j6b59y7a 36 30 trust trust NN cord-029626-j6b59y7a 36 31 and and CC cord-029626-j6b59y7a 36 32 comfort comfort NN cord-029626-j6b59y7a 36 33 . . . cord-029626-j6b59y7a 37 1 Pause pause VB cord-029626-j6b59y7a 37 2 to to TO cord-029626-j6b59y7a 37 3 collect collect VB cord-029626-j6b59y7a 37 4 your -PRON- PRP$ cord-029626-j6b59y7a 37 5 thoughts thought NNS cord-029626-j6b59y7a 37 6 before before IN cord-029626-j6b59y7a 37 7 entering enter VBG cord-029626-j6b59y7a 37 8 the the DT cord-029626-j6b59y7a 37 9 virtual virtual JJ cord-029626-j6b59y7a 37 10 space space NN cord-029626-j6b59y7a 37 11 . . . cord-029626-j6b59y7a 38 1 When when WRB cord-029626-j6b59y7a 38 2 we -PRON- PRP cord-029626-j6b59y7a 38 3 offer offer VBP cord-029626-j6b59y7a 38 4 brief brief JJ cord-029626-j6b59y7a 38 5 introductions introduction NNS cord-029626-j6b59y7a 38 6 ( ( -LRB- cord-029626-j6b59y7a 38 7 or or CC cord-029626-j6b59y7a 38 8 re re NNS cord-029626-j6b59y7a 38 9 - - NNS cord-029626-j6b59y7a 38 10 introductions introduction NNS cord-029626-j6b59y7a 38 11 ) ) -RRB- cord-029626-j6b59y7a 38 12 and and CC cord-029626-j6b59y7a 38 13 establish establish VB cord-029626-j6b59y7a 38 14 rapport rapport NN cord-029626-j6b59y7a 38 15 at at IN cord-029626-j6b59y7a 38 16 the the DT cord-029626-j6b59y7a 38 17 beginning beginning NN cord-029626-j6b59y7a 38 18 of of IN cord-029626-j6b59y7a 38 19 telehealth telehealth NN cord-029626-j6b59y7a 38 20 encounters encounter NNS cord-029626-j6b59y7a 38 21 , , , cord-029626-j6b59y7a 38 22 we -PRON- PRP cord-029626-j6b59y7a 38 23 build build VBP cord-029626-j6b59y7a 38 24 a a DT cord-029626-j6b59y7a 38 25 foundation foundation NN cord-029626-j6b59y7a 38 26 for for IN cord-029626-j6b59y7a 38 27 stronger strong JJR cord-029626-j6b59y7a 38 28 relationships relationship NNS cord-029626-j6b59y7a 38 29 . . . cord-029626-j6b59y7a 39 1 Use use VB cord-029626-j6b59y7a 39 2 open open RB cord-029626-j6b59y7a 39 3 - - HYPH cord-029626-j6b59y7a 39 4 ended ended JJ cord-029626-j6b59y7a 39 5 questions question NNS cord-029626-j6b59y7a 39 6 , , , cord-029626-j6b59y7a 39 7 such such JJ cord-029626-j6b59y7a 39 8 as as IN cord-029626-j6b59y7a 39 9 " " `` cord-029626-j6b59y7a 39 10 You -PRON- PRP cord-029626-j6b59y7a 39 11 scheduled schedule VBD cord-029626-j6b59y7a 39 12 this this DT cord-029626-j6b59y7a 39 13 visit visit NN cord-029626-j6b59y7a 39 14 because because IN cord-029626-j6b59y7a 39 15 of of IN cord-029626-j6b59y7a 39 16 XYZ XYZ NNP cord-029626-j6b59y7a 39 17 , , , cord-029626-j6b59y7a 39 18 what what WP cord-029626-j6b59y7a 39 19 else else RB cord-029626-j6b59y7a 39 20 would would MD cord-029626-j6b59y7a 39 21 you -PRON- PRP cord-029626-j6b59y7a 39 22 like like VB cord-029626-j6b59y7a 39 23 to to TO cord-029626-j6b59y7a 39 24 discuss discuss VB cord-029626-j6b59y7a 39 25 today today NN cord-029626-j6b59y7a 39 26 ? ? . cord-029626-j6b59y7a 39 27 " " '' cord-029626-j6b59y7a 39 28 to to TO cord-029626-j6b59y7a 39 29 encourage encourage VB cord-029626-j6b59y7a 39 30 more more RBR cord-029626-j6b59y7a 39 31 meaningful meaningful JJ cord-029626-j6b59y7a 39 32 conversations conversation NNS cord-029626-j6b59y7a 39 33 . . . cord-029626-j6b59y7a 40 1 Although although IN cord-029626-j6b59y7a 40 2 patients patient NNS cord-029626-j6b59y7a 40 3 may may MD cord-029626-j6b59y7a 40 4 schedule schedule VB cord-029626-j6b59y7a 40 5 a a DT cord-029626-j6b59y7a 40 6 telehealth telehealth NN cord-029626-j6b59y7a 40 7 visit visit NN cord-029626-j6b59y7a 40 8 for for IN cord-029626-j6b59y7a 40 9 an an DT cord-029626-j6b59y7a 40 10 explicit explicit JJ cord-029626-j6b59y7a 40 11 reason reason NN cord-029626-j6b59y7a 40 12 , , , cord-029626-j6b59y7a 40 13 they -PRON- PRP cord-029626-j6b59y7a 40 14 may may MD cord-029626-j6b59y7a 40 15 actually actually RB cord-029626-j6b59y7a 40 16 have have VB cord-029626-j6b59y7a 40 17 multiple multiple JJ cord-029626-j6b59y7a 40 18 needs need NNS cord-029626-j6b59y7a 40 19 , , , cord-029626-j6b59y7a 40 20 some some DT cord-029626-j6b59y7a 40 21 of of IN cord-029626-j6b59y7a 40 22 which which WDT cord-029626-j6b59y7a 40 23 they -PRON- PRP cord-029626-j6b59y7a 40 24 may may MD cord-029626-j6b59y7a 40 25 be be VB cord-029626-j6b59y7a 40 26 hesitant hesitant JJ cord-029626-j6b59y7a 40 27 to to TO cord-029626-j6b59y7a 40 28 express express VB cord-029626-j6b59y7a 40 29 immediately immediately RB cord-029626-j6b59y7a 40 30 . . . cord-029626-j6b59y7a 41 1 Clinicians clinician NNS cord-029626-j6b59y7a 41 2 often often RB cord-029626-j6b59y7a 41 3 fail fail VBP cord-029626-j6b59y7a 41 4 to to TO cord-029626-j6b59y7a 41 5 elicit elicit VB cord-029626-j6b59y7a 41 6 a a DT cord-029626-j6b59y7a 41 7 list list NN cord-029626-j6b59y7a 41 8 of of IN cord-029626-j6b59y7a 41 9 concerns concern NNS cord-029626-j6b59y7a 41 10 at at IN cord-029626-j6b59y7a 41 11 the the DT cord-029626-j6b59y7a 41 12 outset outset NN cord-029626-j6b59y7a 41 13 , , , cord-029626-j6b59y7a 41 14 leading lead VBG cord-029626-j6b59y7a 41 15 to to IN cord-029626-j6b59y7a 41 16 late late RB cord-029626-j6b59y7a 41 17 - - HYPH cord-029626-j6b59y7a 41 18 arising arise VBG cord-029626-j6b59y7a 41 19 issues issue NNS cord-029626-j6b59y7a 41 20 and and CC cord-029626-j6b59y7a 41 21 wasted waste VBN cord-029626-j6b59y7a 41 22 time time NN cord-029626-j6b59y7a 41 23 during during IN cord-029626-j6b59y7a 41 24 the the DT cord-029626-j6b59y7a 41 25 encounter encounter NN cord-029626-j6b59y7a 41 26 . . . cord-029626-j6b59y7a 42 1 19 19 CD cord-029626-j6b59y7a 43 1 In in IN cord-029626-j6b59y7a 43 2 either either DT cord-029626-j6b59y7a 43 3 patient patient NN cord-029626-j6b59y7a 43 4 - - HYPH cord-029626-j6b59y7a 43 5 facing face VBG cord-029626-j6b59y7a 43 6 or or CC cord-029626-j6b59y7a 43 7 team team NN cord-029626-j6b59y7a 43 8 - - HYPH cord-029626-j6b59y7a 43 9 based base VBN cord-029626-j6b59y7a 43 10 meetings meeting NNS cord-029626-j6b59y7a 43 11 , , , cord-029626-j6b59y7a 43 12 when when WRB cord-029626-j6b59y7a 43 13 we -PRON- PRP cord-029626-j6b59y7a 43 14 invite invite VBP cord-029626-j6b59y7a 43 15 others other NNS cord-029626-j6b59y7a 43 16 to to TO cord-029626-j6b59y7a 43 17 share share VB cord-029626-j6b59y7a 43 18 ideas idea NNS cord-029626-j6b59y7a 43 19 and and CC cord-029626-j6b59y7a 43 20 expectations expectation NNS cord-029626-j6b59y7a 43 21 up up IN cord-029626-j6b59y7a 43 22 front front RB cord-029626-j6b59y7a 43 23 , , , cord-029626-j6b59y7a 43 24 we -PRON- PRP cord-029626-j6b59y7a 43 25 are be VBP cord-029626-j6b59y7a 43 26 more more RBR cord-029626-j6b59y7a 43 27 likely likely JJ cord-029626-j6b59y7a 43 28 to to TO cord-029626-j6b59y7a 43 29 address address VB cord-029626-j6b59y7a 43 30 their -PRON- PRP$ cord-029626-j6b59y7a 43 31 most most RBS cord-029626-j6b59y7a 43 32 salient salient JJ cord-029626-j6b59y7a 43 33 needs need NNS cord-029626-j6b59y7a 43 34 . . . cord-029626-j6b59y7a 44 1 Listen listen VB cord-029626-j6b59y7a 44 2 : : : cord-029626-j6b59y7a 44 3 Listen listen VB cord-029626-j6b59y7a 44 4 carefully carefully RB cord-029626-j6b59y7a 44 5 , , , cord-029626-j6b59y7a 44 6 avoid avoid VB cord-029626-j6b59y7a 44 7 interrupting interrupt VBG cord-029626-j6b59y7a 44 8 , , , cord-029626-j6b59y7a 44 9 and and CC cord-029626-j6b59y7a 44 10 pay pay VB cord-029626-j6b59y7a 44 11 attention attention NN cord-029626-j6b59y7a 44 12 to to IN cord-029626-j6b59y7a 44 13 emotional emotional JJ cord-029626-j6b59y7a 44 14 cues cue NNS cord-029626-j6b59y7a 44 15 . . . cord-029626-j6b59y7a 45 1 Clinicians clinician NNS cord-029626-j6b59y7a 45 2 often often RB cord-029626-j6b59y7a 45 3 interrupt interrupt VBP cord-029626-j6b59y7a 45 4 patients patient NNS cord-029626-j6b59y7a 45 5 very very RB cord-029626-j6b59y7a 45 6 early early RB cord-029626-j6b59y7a 45 7 in in IN cord-029626-j6b59y7a 45 8 encounters.20 encounters.20 JJ cord-029626-j6b59y7a 45 9 Virtual virtual JJ cord-029626-j6b59y7a 45 10 sessions session NNS cord-029626-j6b59y7a 45 11 present present VBP cord-029626-j6b59y7a 45 12 added add VBN cord-029626-j6b59y7a 45 13 distractions distraction NNS cord-029626-j6b59y7a 45 14 , , , cord-029626-j6b59y7a 45 15 such such JJ cord-029626-j6b59y7a 45 16 as as IN cord-029626-j6b59y7a 45 17 emails email NNS cord-029626-j6b59y7a 45 18 , , , cord-029626-j6b59y7a 45 19 texts text NNS cord-029626-j6b59y7a 45 20 , , , cord-029626-j6b59y7a 45 21 or or CC cord-029626-j6b59y7a 45 22 even even RB cord-029626-j6b59y7a 45 23 family family NN cord-029626-j6b59y7a 45 24 members member NNS cord-029626-j6b59y7a 45 25 , , , cord-029626-j6b59y7a 45 26 and and CC cord-029626-j6b59y7a 45 27 they -PRON- PRP cord-029626-j6b59y7a 45 28 intensify intensify VBP cord-029626-j6b59y7a 45 29 the the DT cord-029626-j6b59y7a 45 30 need need NN cord-029626-j6b59y7a 45 31 to to TO cord-029626-j6b59y7a 45 32 listen listen VB cord-029626-j6b59y7a 45 33 carefully carefully RB cord-029626-j6b59y7a 45 34 . . . cord-029626-j6b59y7a 46 1 Attentive attentive JJ cord-029626-j6b59y7a 46 2 listening listening NN cord-029626-j6b59y7a 46 3 allows allow VBZ cord-029626-j6b59y7a 46 4 for for IN cord-029626-j6b59y7a 46 5 better well JJR cord-029626-j6b59y7a 46 6 diagnostic diagnostic JJ cord-029626-j6b59y7a 46 7 assessment assessment NN cord-029626-j6b59y7a 46 8 of of IN cord-029626-j6b59y7a 46 9 the the DT cord-029626-j6b59y7a 46 10 person person NN cord-029626-j6b59y7a 46 11 's 's POS cord-029626-j6b59y7a 46 12 concerns concern NNS cord-029626-j6b59y7a 46 13 and and CC cord-029626-j6b59y7a 46 14 explicitly explicitly RB cord-029626-j6b59y7a 46 15 demonstrates demonstrate VBZ cord-029626-j6b59y7a 46 16 nonverbal nonverbal JJ cord-029626-j6b59y7a 46 17 respect respect NN cord-029626-j6b59y7a 46 18 . . . cord-029626-j6b59y7a 47 1 Noticing notice VBG cord-029626-j6b59y7a 47 2 emotional emotional JJ cord-029626-j6b59y7a 47 3 cues cue NNS cord-029626-j6b59y7a 47 4 , , , cord-029626-j6b59y7a 47 5 such such JJ cord-029626-j6b59y7a 47 6 as as IN cord-029626-j6b59y7a 47 7 non non JJ cord-029626-j6b59y7a 47 8 - - JJ cord-029626-j6b59y7a 47 9 verbal verbal JJ cord-029626-j6b59y7a 47 10 indicators indicator NNS cord-029626-j6b59y7a 47 11 ( ( -LRB- cord-029626-j6b59y7a 47 12 sighs sigh NNS cord-029626-j6b59y7a 47 13 , , , cord-029626-j6b59y7a 47 14 tears tear NNS cord-029626-j6b59y7a 47 15 , , , cord-029626-j6b59y7a 47 16 raised raise VBD cord-029626-j6b59y7a 47 17 voice voice NN cord-029626-j6b59y7a 47 18 , , , cord-029626-j6b59y7a 47 19 etc etc FW cord-029626-j6b59y7a 47 20 . . . cord-029626-j6b59y7a 47 21 ) ) -RRB- cord-029626-j6b59y7a 48 1 and and CC cord-029626-j6b59y7a 48 2 words word NNS cord-029626-j6b59y7a 48 3 or or CC cord-029626-j6b59y7a 48 4 stories story NNS cord-029626-j6b59y7a 48 5 that that WDT cord-029626-j6b59y7a 48 6 represent represent VBP cord-029626-j6b59y7a 48 7 feelings feeling NNS cord-029626-j6b59y7a 48 8 , , , cord-029626-j6b59y7a 48 9 gives give VBZ cord-029626-j6b59y7a 48 10 you -PRON- PRP cord-029626-j6b59y7a 48 11 the the DT cord-029626-j6b59y7a 48 12 opportunity opportunity NN cord-029626-j6b59y7a 48 13 to to TO cord-029626-j6b59y7a 48 14 respond respond VB cord-029626-j6b59y7a 48 15 with with IN cord-029626-j6b59y7a 48 16 more more JJR cord-029626-j6b59y7a 48 17 accuracy accuracy NN cord-029626-j6b59y7a 48 18 and and CC cord-029626-j6b59y7a 48 19 compassion.21 compassion.21 VBZ cord-029626-j6b59y7a 48 20 Respond respond VB cord-029626-j6b59y7a 48 21 with with IN cord-029626-j6b59y7a 48 22 empathy empathy NN cord-029626-j6b59y7a 48 23 : : : cord-029626-j6b59y7a 49 1 Listening listen VBG cord-029626-j6b59y7a 49 2 attentively attentively RB cord-029626-j6b59y7a 49 3 , , , cord-029626-j6b59y7a 49 4 as as IN cord-029626-j6b59y7a 49 5 described describe VBN cord-029626-j6b59y7a 49 6 above above RB cord-029626-j6b59y7a 49 7 , , , cord-029626-j6b59y7a 49 8 prepares prepare VBZ cord-029626-j6b59y7a 49 9 us -PRON- PRP cord-029626-j6b59y7a 49 10 to to TO cord-029626-j6b59y7a 49 11 respond respond VB cord-029626-j6b59y7a 49 12 empathically empathically RB cord-029626-j6b59y7a 49 13 to to IN cord-029626-j6b59y7a 49 14 both both CC cord-029626-j6b59y7a 49 15 the the DT cord-029626-j6b59y7a 49 16 content content NN cord-029626-j6b59y7a 49 17 and and CC cord-029626-j6b59y7a 49 18 emotion emotion NN cord-029626-j6b59y7a 49 19 expressed express VBN cord-029626-j6b59y7a 49 20 in in IN cord-029626-j6b59y7a 49 21 the the DT cord-029626-j6b59y7a 49 22 virtual virtual JJ cord-029626-j6b59y7a 49 23 encounter encounter NN cord-029626-j6b59y7a 49 24 . . . cord-029626-j6b59y7a 50 1 Provide provide VB cord-029626-j6b59y7a 50 2 a a DT cord-029626-j6b59y7a 50 3 short short JJ cord-029626-j6b59y7a 50 4 summary summary NN cord-029626-j6b59y7a 50 5 , , , cord-029626-j6b59y7a 50 6 briefly briefly RB cord-029626-j6b59y7a 50 7 name name VB cord-029626-j6b59y7a 50 8 the the DT cord-029626-j6b59y7a 50 9 emotion emotion NN cord-029626-j6b59y7a 50 10 , , , cord-029626-j6b59y7a 50 11 and and CC cord-029626-j6b59y7a 50 12 offer offer VBP cord-029626-j6b59y7a 50 13 a a DT cord-029626-j6b59y7a 50 14 supportive supportive JJ cord-029626-j6b59y7a 50 15 statement statement NN cord-029626-j6b59y7a 50 16 to to TO cord-029626-j6b59y7a 50 17 help help VB cord-029626-j6b59y7a 50 18 establish establish VB cord-029626-j6b59y7a 50 19 a a DT cord-029626-j6b59y7a 50 20 strong strong JJ cord-029626-j6b59y7a 50 21 human human JJ cord-029626-j6b59y7a 50 22 connection connection NN cord-029626-j6b59y7a 50 23 . . . cord-029626-j6b59y7a 51 1 Demonstrating demonstrate VBG cord-029626-j6b59y7a 51 2 empathy empathy NN cord-029626-j6b59y7a 51 3 can can MD cord-029626-j6b59y7a 51 4 actually actually RB cord-029626-j6b59y7a 51 5 save save VB cord-029626-j6b59y7a 51 6 time time NN cord-029626-j6b59y7a 51 7 by by IN cord-029626-j6b59y7a 51 8 acknowledging acknowledge VBG cord-029626-j6b59y7a 51 9 the the DT cord-029626-j6b59y7a 51 10 emotion emotion NN cord-029626-j6b59y7a 51 11 and and CC cord-029626-j6b59y7a 51 12 validating validate VBG cord-029626-j6b59y7a 51 13 the the DT cord-029626-j6b59y7a 51 14 other other JJ cord-029626-j6b59y7a 51 15 person person NN cord-029626-j6b59y7a 51 16 , , , cord-029626-j6b59y7a 51 17 thereby thereby RB cord-029626-j6b59y7a 51 18 enabling enable VBG cord-029626-j6b59y7a 51 19 a a DT cord-029626-j6b59y7a 51 20 more more RBR cord-029626-j6b59y7a 51 21 productive productive JJ cord-029626-j6b59y7a 51 22 conversation.22 conversation.22 NNP cord-029626-j6b59y7a 51 23 Share Share NNP cord-029626-j6b59y7a 51 24 information information NN cord-029626-j6b59y7a 51 25 : : : cord-029626-j6b59y7a 51 26 Make make VB cord-029626-j6b59y7a 51 27 sure sure JJ cord-029626-j6b59y7a 51 28 your -PRON- PRP$ cord-029626-j6b59y7a 51 29 patient patient NN cord-029626-j6b59y7a 51 30 or or CC cord-029626-j6b59y7a 51 31 colleague colleague NN cord-029626-j6b59y7a 51 32 understands understand VBZ cord-029626-j6b59y7a 51 33 the the DT cord-029626-j6b59y7a 51 34 material material NN cord-029626-j6b59y7a 51 35 you -PRON- PRP cord-029626-j6b59y7a 51 36 're be VBP cord-029626-j6b59y7a 51 37 conveying convey VBG cord-029626-j6b59y7a 51 38 . . . cord-029626-j6b59y7a 52 1 The the DT cord-029626-j6b59y7a 52 2 combination combination NN cord-029626-j6b59y7a 52 3 of of IN cord-029626-j6b59y7a 52 4 physical physical JJ cord-029626-j6b59y7a 52 5 distance distance NN cord-029626-j6b59y7a 52 6 and and CC cord-029626-j6b59y7a 52 7 non non JJ cord-029626-j6b59y7a 52 8 - - JJ cord-029626-j6b59y7a 52 9 verbal verbal JJ cord-029626-j6b59y7a 52 10 communication communication NN cord-029626-j6b59y7a 52 11 barriers barrier NNS cord-029626-j6b59y7a 52 12 inherent inherent JJ cord-029626-j6b59y7a 52 13 in in IN cord-029626-j6b59y7a 52 14 telehealth telehealth NN cord-029626-j6b59y7a 52 15 heightens heighten VBZ cord-029626-j6b59y7a 52 16 the the DT cord-029626-j6b59y7a 52 17 importance importance NN cord-029626-j6b59y7a 52 18 of of IN cord-029626-j6b59y7a 52 19 clear clear JJ cord-029626-j6b59y7a 52 20 information information NN cord-029626-j6b59y7a 52 21 sharing sharing NN cord-029626-j6b59y7a 52 22 . . . cord-029626-j6b59y7a 53 1 Clinicians clinician NNS cord-029626-j6b59y7a 53 2 often often RB cord-029626-j6b59y7a 53 3 use use VBP cord-029626-j6b59y7a 53 4 medical medical JJ cord-029626-j6b59y7a 53 5 jargon jargon NN cord-029626-j6b59y7a 53 6 without without IN cord-029626-j6b59y7a 53 7 checking check VBG cord-029626-j6b59y7a 53 8 on on IN cord-029626-j6b59y7a 53 9 patients patient NNS cord-029626-j6b59y7a 53 10 ' ' POS cord-029626-j6b59y7a 53 11 understanding understanding NN cord-029626-j6b59y7a 53 12 . . . cord-029626-j6b59y7a 54 1 Technology technology NN cord-029626-j6b59y7a 54 2 glitches glitch NNS cord-029626-j6b59y7a 54 3 , , , cord-029626-j6b59y7a 54 4 such such JJ cord-029626-j6b59y7a 54 5 as as IN cord-029626-j6b59y7a 54 6 frozen frozen JJ cord-029626-j6b59y7a 54 7 video video NN cord-029626-j6b59y7a 54 8 streaming streaming NN cord-029626-j6b59y7a 54 9 or or CC cord-029626-j6b59y7a 54 10 muted mute VBN cord-029626-j6b59y7a 54 11 audio audio NN cord-029626-j6b59y7a 54 12 , , , cord-029626-j6b59y7a 54 13 may may MD cord-029626-j6b59y7a 54 14 also also RB cord-029626-j6b59y7a 54 15 interfere interfere VB cord-029626-j6b59y7a 54 16 with with IN cord-029626-j6b59y7a 54 17 delivering deliver VBG cord-029626-j6b59y7a 54 18 information information NN cord-029626-j6b59y7a 54 19 during during IN cord-029626-j6b59y7a 54 20 the the DT cord-029626-j6b59y7a 54 21 encounter encounter NN cord-029626-j6b59y7a 54 22 . . . cord-029626-j6b59y7a 55 1 Pausing pause VBG cord-029626-j6b59y7a 55 2 to to TO cord-029626-j6b59y7a 55 3 ask ask VB cord-029626-j6b59y7a 55 4 questions question NNS cord-029626-j6b59y7a 55 5 can can MD cord-029626-j6b59y7a 55 6 maximize maximize VB cord-029626-j6b59y7a 55 7 understanding understanding NN cord-029626-j6b59y7a 55 8 , , , cord-029626-j6b59y7a 55 9 which which WDT cord-029626-j6b59y7a 55 10 leads lead VBZ cord-029626-j6b59y7a 55 11 to to IN cord-029626-j6b59y7a 55 12 better well JJR cord-029626-j6b59y7a 55 13 outcomes outcome NNS cord-029626-j6b59y7a 55 14 for for IN cord-029626-j6b59y7a 55 15 both both DT cord-029626-j6b59y7a 55 16 patients patient NNS cord-029626-j6b59y7a 55 17 and and CC cord-029626-j6b59y7a 55 18 health health NN cord-029626-j6b59y7a 55 19 care care NN cord-029626-j6b59y7a 55 20 teams.23 teams.23 NNP cord-029626-j6b59y7a 56 1 The the DT cord-029626-j6b59y7a 56 2 human human JJ cord-029626-j6b59y7a 56 3 element element NN cord-029626-j6b59y7a 56 4 of of IN cord-029626-j6b59y7a 56 5 an an DT cord-029626-j6b59y7a 56 6 in in IN cord-029626-j6b59y7a 56 7 - - HYPH cord-029626-j6b59y7a 56 8 person person NN cord-029626-j6b59y7a 56 9 health health NN cord-029626-j6b59y7a 56 10 care care NN cord-029626-j6b59y7a 56 11 encounter encounter NN cord-029626-j6b59y7a 56 12 can can MD cord-029626-j6b59y7a 56 13 not not RB cord-029626-j6b59y7a 56 14 be be VB cord-029626-j6b59y7a 56 15 fully fully RB cord-029626-j6b59y7a 56 16 replaced replace VBN cord-029626-j6b59y7a 56 17 by by IN cord-029626-j6b59y7a 56 18 a a DT cord-029626-j6b59y7a 56 19 virtual virtual JJ cord-029626-j6b59y7a 56 20 one one NN cord-029626-j6b59y7a 56 21 . . . cord-029626-j6b59y7a 57 1 After after RB cord-029626-j6b59y7a 57 2 all all RB cord-029626-j6b59y7a 57 3 , , , cord-029626-j6b59y7a 57 4 a a DT cord-029626-j6b59y7a 57 5 provider provider NN cord-029626-j6b59y7a 57 6 's 's POS cord-029626-j6b59y7a 57 7 gentle gentle JJ cord-029626-j6b59y7a 57 8 ( ( -LRB- cord-029626-j6b59y7a 57 9 and and CC cord-029626-j6b59y7a 57 10 appropriate appropriate JJ cord-029626-j6b59y7a 57 11 ) ) -RRB- cord-029626-j6b59y7a 57 12 touch touch NN cord-029626-j6b59y7a 57 13 can can MD cord-029626-j6b59y7a 57 14 sometimes sometimes RB cord-029626-j6b59y7a 57 15 convey convey VB cord-029626-j6b59y7a 57 16 empathy empathy NN cord-029626-j6b59y7a 57 17 in in IN cord-029626-j6b59y7a 57 18 a a DT cord-029626-j6b59y7a 57 19 way way NN cord-029626-j6b59y7a 57 20 that that WDT cord-029626-j6b59y7a 57 21 words word NNS cord-029626-j6b59y7a 57 22 can can MD cord-029626-j6b59y7a 57 23 not not RB cord-029626-j6b59y7a 57 24 . . . cord-029626-j6b59y7a 58 1 However however RB cord-029626-j6b59y7a 58 2 , , , cord-029626-j6b59y7a 58 3 identifying identify VBG cord-029626-j6b59y7a 58 4 and and CC cord-029626-j6b59y7a 58 5 improving improve VBG cord-029626-j6b59y7a 58 6 one one PRP cord-029626-j6b59y7a 58 7 's 's POS cord-029626-j6b59y7a 58 8 skills skill NNS cord-029626-j6b59y7a 58 9 for for IN cord-029626-j6b59y7a 58 10 engaging engage VBG cord-029626-j6b59y7a 58 11 in in IN cord-029626-j6b59y7a 58 12 meaningful meaningful JJ cord-029626-j6b59y7a 58 13 virtual virtual JJ cord-029626-j6b59y7a 58 14 " " '' cord-029626-j6b59y7a 58 15 communications communication NNS cord-029626-j6b59y7a 58 16 with with IN cord-029626-j6b59y7a 58 17 patients patient NNS cord-029626-j6b59y7a 58 18 and and CC cord-029626-j6b59y7a 58 19 colleagues colleague NNS cord-029626-j6b59y7a 58 20 can can MD cord-029626-j6b59y7a 58 21 help help VB cord-029626-j6b59y7a 58 22 ensure ensure VB cord-029626-j6b59y7a 58 23 that that IN cord-029626-j6b59y7a 58 24 human human JJ cord-029626-j6b59y7a 58 25 connection connection NN cord-029626-j6b59y7a 58 26 prospers prosper VBZ cord-029626-j6b59y7a 58 27 in in IN cord-029626-j6b59y7a 58 28 the the DT cord-029626-j6b59y7a 58 29 midst midst NN cord-029626-j6b59y7a 58 30 of of IN cord-029626-j6b59y7a 58 31 , , , cord-029626-j6b59y7a 58 32 and and CC cord-029626-j6b59y7a 58 33 beyond beyond IN cord-029626-j6b59y7a 58 34 , , , cord-029626-j6b59y7a 58 35 the the DT cord-029626-j6b59y7a 58 36 changes change NNS cord-029626-j6b59y7a 58 37 wrought work VBN cord-029626-j6b59y7a 58 38 by by IN cord-029626-j6b59y7a 58 39 the the DT cord-029626-j6b59y7a 58 40 Covid-19 covid-19 NN cord-029626-j6b59y7a 58 41 pandemic pandemic NN cord-029626-j6b59y7a 58 42 . . . cord-029626-j6b59y7a 59 1 Senior Senior NNP cord-029626-j6b59y7a 59 2 Director Director NNP cord-029626-j6b59y7a 59 3 , , , cord-029626-j6b59y7a 59 4 Education Education NNP cord-029626-j6b59y7a 59 5 and and CC cord-029626-j6b59y7a 59 6 Outreach Outreach NNP cord-029626-j6b59y7a 59 7 , , , cord-029626-j6b59y7a 59 8 Academy Academy NNP cord-029626-j6b59y7a 59 9 of of IN cord-029626-j6b59y7a 59 10 Communication Communication NNP cord-029626-j6b59y7a 59 11 in in IN cord-029626-j6b59y7a 59 12 Healthcare Healthcare NNP cord-029626-j6b59y7a 59 13 , , , cord-029626-j6b59y7a 59 14 Nashville Nashville NNP cord-029626-j6b59y7a 59 15 , , , cord-029626-j6b59y7a 59 16 Tennessee Tennessee NNP cord-029626-j6b59y7a 59 17 Disclosure Disclosure NNP cord-029626-j6b59y7a 59 18 : : : cord-029626-j6b59y7a 59 19 : : : cord-029626-j6b59y7a 60 1 Laura Laura NNP cord-029626-j6b59y7a 60 2 Cooley Cooley NNP cord-029626-j6b59y7a 60 3 is be VBZ cord-029626-j6b59y7a 60 4 employed employ VBN cord-029626-j6b59y7a 60 5 by by IN cord-029626-j6b59y7a 60 6 The the DT cord-029626-j6b59y7a 60 7 Academy Academy NNP cord-029626-j6b59y7a 60 8 of of IN cord-029626-j6b59y7a 60 9 Communication Communication NNP cord-029626-j6b59y7a 60 10 in in IN cord-029626-j6b59y7a 60 11 Healthcare Healthcare NNP cord-029626-j6b59y7a 60 12 , , , cord-029626-j6b59y7a 60 13 a a DT cord-029626-j6b59y7a 60 14 501(c 501(c CD cord-029626-j6b59y7a 60 15 ) ) -RRB- cord-029626-j6b59y7a 60 16 ( ( -LRB- cord-029626-j6b59y7a 60 17 3 3 LS cord-029626-j6b59y7a 60 18 ) ) -RRB- cord-029626-j6b59y7a 60 19 academic academic JJ cord-029626-j6b59y7a 60 20 organization organization NN cord-029626-j6b59y7a 60 21 that that WDT cord-029626-j6b59y7a 60 22 provides provide VBZ cord-029626-j6b59y7a 60 23 communication communication NN cord-029626-j6b59y7a 60 24 education education NN cord-029626-j6b59y7a 60 25 resources resource NNS cord-029626-j6b59y7a 60 26 . . . cord-029626-j6b59y7a 61 1 Covid-19 Covid-19 NNP cord-029626-j6b59y7a 61 2 and and CC cord-029626-j6b59y7a 61 3 health health NNP cord-029626-j6b59y7a 61 4 care care NN cord-029626-j6b59y7a 61 5 's 's POS cord-029626-j6b59y7a 61 6 digital digital JJ cord-029626-j6b59y7a 61 7 revolution revolution NNP cord-029626-j6b59y7a 61 8 Health Health NNP cord-029626-j6b59y7a 61 9 Resources Resources NNPS cord-029626-j6b59y7a 61 10 & & CC cord-029626-j6b59y7a 61 11 Services Services NNPS cord-029626-j6b59y7a 61 12 Administration Administration NNP cord-029626-j6b59y7a 61 13 ( ( -LRB- cord-029626-j6b59y7a 61 14 HRSA HRSA NNP cord-029626-j6b59y7a 61 15 ) ) -RRB- cord-029626-j6b59y7a 62 1 Helping help VBG cord-029626-j6b59y7a 62 2 Hospitals hospital NNS cord-029626-j6b59y7a 62 3 Deliver deliver VB cord-029626-j6b59y7a 62 4 Cost cost NN cord-029626-j6b59y7a 62 5 - - HYPH cord-029626-j6b59y7a 62 6 Effective effective JJ cord-029626-j6b59y7a 62 7 Care Care NNP cord-029626-j6b59y7a 62 8 . . . cord-029626-j6b59y7a 63 1 American American NNP cord-029626-j6b59y7a 63 2 Hospital Hospital NNP cord-029626-j6b59y7a 63 3 Association Association NNP cord-029626-j6b59y7a 63 4 Issue Issue NNP cord-029626-j6b59y7a 63 5 Brief Brief NNP cord-029626-j6b59y7a 63 6 Pandemic Pandemic NNP cord-029626-j6b59y7a 63 7 creates create VBZ cord-029626-j6b59y7a 63 8 opportunity opportunity NN cord-029626-j6b59y7a 63 9 for for IN cord-029626-j6b59y7a 63 10 telehealth telehealth NN cord-029626-j6b59y7a 63 11 to to TO cord-029626-j6b59y7a 63 12 catch catch VB cord-029626-j6b59y7a 63 13 on on RP cord-029626-j6b59y7a 63 14 , , , cord-029626-j6b59y7a 63 15 WBUR WBUR NNP cord-029626-j6b59y7a 63 16 News News NNP cord-029626-j6b59y7a 63 17 Dean Dean NNP cord-029626-j6b59y7a 63 18 of of IN cord-029626-j6b59y7a 63 19 Stanford Stanford NNP cord-029626-j6b59y7a 63 20 Medicine Medicine NNP cord-029626-j6b59y7a 63 21 : : : cord-029626-j6b59y7a 63 22 how how WRB cord-029626-j6b59y7a 63 23 virtual virtual JJ cord-029626-j6b59y7a 63 24 care care NN cord-029626-j6b59y7a 63 25 can can MD cord-029626-j6b59y7a 63 26 make make VB cord-029626-j6b59y7a 63 27 medicine medicine NN cord-029626-j6b59y7a 63 28 even even RB cord-029626-j6b59y7a 63 29 more more JJR cord-029626-j6b59y7a 63 30 human human JJ cord-029626-j6b59y7a 64 1 The the DT cord-029626-j6b59y7a 64 2 transition transition NN cord-029626-j6b59y7a 64 3 from from IN cord-029626-j6b59y7a 64 4 reimagining reimagine VBG cord-029626-j6b59y7a 64 5 to to IN cord-029626-j6b59y7a 64 6 recreating recreate VBG cord-029626-j6b59y7a 64 7 health health NN cord-029626-j6b59y7a 64 8 care care NN cord-029626-j6b59y7a 64 9 is be VBZ cord-029626-j6b59y7a 64 10 now now RB cord-029626-j6b59y7a 64 11 Tele Tele NNP cord-029626-j6b59y7a 64 12 - - HYPH cord-029626-j6b59y7a 64 13 trust trust NNP cord-029626-j6b59y7a 64 14 : : : cord-029626-j6b59y7a 64 15 what what WP cord-029626-j6b59y7a 64 16 is be VBZ cord-029626-j6b59y7a 64 17 telemedicine telemedicine NN cord-029626-j6b59y7a 64 18 's 's POS cord-029626-j6b59y7a 64 19 impact impact NN cord-029626-j6b59y7a 64 20 on on IN cord-029626-j6b59y7a 64 21 the the DT cord-029626-j6b59y7a 64 22 physician physician JJ cord-029626-j6b59y7a 64 23 - - HYPH cord-029626-j6b59y7a 64 24 patient patient NN cord-029626-j6b59y7a 64 25 relationship relationship NN cord-029626-j6b59y7a 64 26 ? ? . cord-029626-j6b59y7a 65 1 Telemedicine telemedicine NN cord-029626-j6b59y7a 65 2 transforms transform VBZ cord-029626-j6b59y7a 65 3 response response NN cord-029626-j6b59y7a 65 4 to to IN cord-029626-j6b59y7a 65 5 COVID-19 covid-19 JJ cord-029626-j6b59y7a 65 6 pandemic pandemic NN cord-029626-j6b59y7a 65 7 in in IN cord-029626-j6b59y7a 65 8 disease disease NN cord-029626-j6b59y7a 65 9 epicenter epicenter NN cord-029626-j6b59y7a 65 10 . . . cord-029626-j6b59y7a 66 1 ScienceDaily ScienceDaily NNP cord-029626-j6b59y7a 66 2 . . . cord-029626-j6b59y7a 67 1 NYU NYU NNP cord-029626-j6b59y7a 67 2 Langone Langone NNP cord-029626-j6b59y7a 67 3 Health Health NNP cord-029626-j6b59y7a 67 4 / / SYM cord-029626-j6b59y7a 67 5 NYU NYU NNP cord-029626-j6b59y7a 67 6 School School NNP cord-029626-j6b59y7a 67 7 of of IN cord-029626-j6b59y7a 67 8 Medicine Medicine NNP cord-029626-j6b59y7a 67 9 Tele Tele NNP cord-029626-j6b59y7a 67 10 - - HYPH cord-029626-j6b59y7a 67 11 trust trust NNP cord-029626-j6b59y7a 67 12 : : : cord-029626-j6b59y7a 67 13 what what WP cord-029626-j6b59y7a 67 14 is be VBZ cord-029626-j6b59y7a 67 15 telemedicine telemedicine NN cord-029626-j6b59y7a 67 16 's 's POS cord-029626-j6b59y7a 67 17 impact impact NN cord-029626-j6b59y7a 67 18 on on IN cord-029626-j6b59y7a 67 19 the the DT cord-029626-j6b59y7a 67 20 physician physician JJ cord-029626-j6b59y7a 67 21 - - HYPH cord-029626-j6b59y7a 67 22 patient patient NN cord-029626-j6b59y7a 67 23 relationship relationship NN cord-029626-j6b59y7a 67 24 ? ? . cord-029626-j6b59y7a 68 1 Human human JJ cord-029626-j6b59y7a 68 2 connections connection NNS cord-029626-j6b59y7a 68 3 and and CC cord-029626-j6b59y7a 68 4 their -PRON- PRP$ cord-029626-j6b59y7a 68 5 roles role NNS cord-029626-j6b59y7a 68 6 in in IN cord-029626-j6b59y7a 68 7 the the DT cord-029626-j6b59y7a 68 8 occupational occupational JJ cord-029626-j6b59y7a 68 9 well well RB cord-029626-j6b59y7a 68 10 - - HYPH cord-029626-j6b59y7a 68 11 being being NN cord-029626-j6b59y7a 68 12 of of IN cord-029626-j6b59y7a 68 13 healthcare healthcare NN cord-029626-j6b59y7a 68 14 professionals professional NNS cord-029626-j6b59y7a 68 15 : : : cord-029626-j6b59y7a 68 16 a a DT cord-029626-j6b59y7a 68 17 study study NN cord-029626-j6b59y7a 68 18 on on IN cord-029626-j6b59y7a 68 19 loneliness loneliness NN cord-029626-j6b59y7a 68 20 and and CC cord-029626-j6b59y7a 68 21 empathy empathy NN cord-029626-j6b59y7a 68 22 Healthcare Healthcare NNP cord-029626-j6b59y7a 68 23 providers provider NNS cord-029626-j6b59y7a 68 24 versus versus IN cord-029626-j6b59y7a 68 25 patients patient NNS cord-029626-j6b59y7a 68 26 ' ' POS cord-029626-j6b59y7a 68 27 understanding understanding NN cord-029626-j6b59y7a 68 28 of of IN cord-029626-j6b59y7a 68 29 health health NN cord-029626-j6b59y7a 68 30 beliefs belief NNS cord-029626-j6b59y7a 68 31 and and CC cord-029626-j6b59y7a 68 32 values value NNS cord-029626-j6b59y7a 68 33 Medicine medicine NN cord-029626-j6b59y7a 68 34 : : : cord-029626-j6b59y7a 68 35 how how WRB cord-029626-j6b59y7a 68 36 virtual virtual JJ cord-029626-j6b59y7a 68 37 care care NN cord-029626-j6b59y7a 68 38 can can MD cord-029626-j6b59y7a 68 39 make make VB cord-029626-j6b59y7a 68 40 medicine medicine NN cord-029626-j6b59y7a 68 41 even even RB cord-029626-j6b59y7a 68 42 more more JJR cord-029626-j6b59y7a 68 43 human human JJ cord-029626-j6b59y7a 68 44 198 198 CD cord-029626-j6b59y7a 68 45 free free JJ cord-029626-j6b59y7a 68 46 tools tool NNS cord-029626-j6b59y7a 68 47 to to TO cord-029626-j6b59y7a 68 48 help help VB cord-029626-j6b59y7a 68 49 you -PRON- PRP cord-029626-j6b59y7a 68 50 through through IN cord-029626-j6b59y7a 68 51 the the DT cord-029626-j6b59y7a 68 52 coronavirus coronavirus NN cord-029626-j6b59y7a 68 53 pandemic pandemic NN cord-029626-j6b59y7a 68 54 Online Online NNP cord-029626-j6b59y7a 68 55 learning learn VBG cord-029626-j6b59y7a 68 56 during during IN cord-029626-j6b59y7a 68 57 COVID-19 covid-19 NN cord-029626-j6b59y7a 68 58 : : : cord-029626-j6b59y7a 68 59 Tips tip NNS cord-029626-j6b59y7a 68 60 to to TO cord-029626-j6b59y7a 68 61 help help VB cord-029626-j6b59y7a 68 62 med med NN cord-029626-j6b59y7a 68 63 students student NNS cord-029626-j6b59y7a 68 64 succeed succeed VB cord-029626-j6b59y7a 68 65 American American NNP cord-029626-j6b59y7a 68 66 Academy Academy NNP cord-029626-j6b59y7a 68 67 of of IN cord-029626-j6b59y7a 68 68 Family Family NNP cord-029626-j6b59y7a 68 69 Physicians Physicians NNP cord-029626-j6b59y7a 68 70 Caring care VBG cord-029626-j6b59y7a 68 71 for for IN cord-029626-j6b59y7a 68 72 our -PRON- PRP$ cord-029626-j6b59y7a 68 73 caregivers caregiver NNS cord-029626-j6b59y7a 68 74 during during IN cord-029626-j6b59y7a 68 75 COVID-19 COVID-19 NNP cord-029626-j6b59y7a 68 76 COVID-19 COVID-19 NNP cord-029626-j6b59y7a 68 77 : : : cord-029626-j6b59y7a 68 78 video video NN cord-029626-j6b59y7a 68 79 on on IN cord-029626-j6b59y7a 68 80 quick quick JJ cord-029626-j6b59y7a 68 81 tips tip NNS cord-029626-j6b59y7a 68 82 to to TO cord-029626-j6b59y7a 68 83 connect connect VB cord-029626-j6b59y7a 68 84 . . . cord-029626-j6b59y7a 69 1 Academy Academy NNP cord-029626-j6b59y7a 69 2 of of IN cord-029626-j6b59y7a 69 3 Communication Communication NNP cord-029626-j6b59y7a 69 4 in in IN cord-029626-j6b59y7a 69 5 Healthcare Healthcare NNP cord-029626-j6b59y7a 69 6 Mental Mental NNP cord-029626-j6b59y7a 69 7 disorders disorder NNS cord-029626-j6b59y7a 69 8 as as IN cord-029626-j6b59y7a 69 9 risk risk NN cord-029626-j6b59y7a 69 10 factors factor NNS cord-029626-j6b59y7a 69 11 : : : cord-029626-j6b59y7a 69 12 assessing assess VBG cord-029626-j6b59y7a 69 13 the the DT cord-029626-j6b59y7a 69 14 evidence evidence NN cord-029626-j6b59y7a 69 15 for for IN cord-029626-j6b59y7a 69 16 the the DT cord-029626-j6b59y7a 69 17 Global Global NNP cord-029626-j6b59y7a 69 18 Burden Burden NNP cord-029626-j6b59y7a 69 19 of of IN cord-029626-j6b59y7a 69 20 Disease Disease NNP cord-029626-j6b59y7a 69 21 Study Study NNP cord-029626-j6b59y7a 69 22 the the DT cord-029626-j6b59y7a 69 23 closing close VBG cord-029626-j6b59y7a 69 24 moments moment NNS cord-029626-j6b59y7a 69 25 of of IN cord-029626-j6b59y7a 69 26 the the DT cord-029626-j6b59y7a 69 27 medical medical JJ cord-029626-j6b59y7a 69 28 visit visit NN cord-029626-j6b59y7a 69 29 Soliciting solicit VBG cord-029626-j6b59y7a 69 30 the the DT cord-029626-j6b59y7a 69 31 patient patient NN cord-029626-j6b59y7a 69 32 's 's POS cord-029626-j6b59y7a 69 33 agenda agenda NN cord-029626-j6b59y7a 70 1 : : : cord-029626-j6b59y7a 70 2 have have VBP cord-029626-j6b59y7a 70 3 we -PRON- PRP cord-029626-j6b59y7a 70 4 improved improve VBN cord-029626-j6b59y7a 70 5 ? ? . cord-029626-j6b59y7a 71 1 Clues clue NNS cord-029626-j6b59y7a 71 2 to to IN cord-029626-j6b59y7a 71 3 patients patient NNS cord-029626-j6b59y7a 71 4 ' ' POS cord-029626-j6b59y7a 71 5 explanations explanation NNS cord-029626-j6b59y7a 71 6 and and CC cord-029626-j6b59y7a 71 7 concerns concern NNS cord-029626-j6b59y7a 71 8 about about IN cord-029626-j6b59y7a 71 9 their -PRON- PRP$ cord-029626-j6b59y7a 71 10 illnesses illness NNS cord-029626-j6b59y7a 71 11 . . . cord-029626-j6b59y7a 72 1 A a DT cord-029626-j6b59y7a 72 2 call call NN cord-029626-j6b59y7a 72 3 for for IN cord-029626-j6b59y7a 72 4 active active JJ cord-029626-j6b59y7a 72 5 listening listening NN cord-029626-j6b59y7a 73 1 A a DT cord-029626-j6b59y7a 73 2 study study NN cord-029626-j6b59y7a 73 3 of of IN cord-029626-j6b59y7a 73 4 patient patient JJ cord-029626-j6b59y7a 73 5 clues clue NNS cord-029626-j6b59y7a 73 6 and and CC cord-029626-j6b59y7a 73 7 physician physician NN cord-029626-j6b59y7a 73 8 responses response NNS cord-029626-j6b59y7a 73 9 in in IN cord-029626-j6b59y7a 73 10 primary primary JJ cord-029626-j6b59y7a 73 11 care care NN cord-029626-j6b59y7a 73 12 and and CC cord-029626-j6b59y7a 73 13 surgical surgical JJ cord-029626-j6b59y7a 73 14 settings setting NNS cord-029626-j6b59y7a 74 1 Communication Communication NNP cord-029626-j6b59y7a 74 2 Rx Rx NNP cord-029626-j6b59y7a 74 3 : : : cord-029626-j6b59y7a 74 4 transforming transform VBG cord-029626-j6b59y7a 74 5 healthcare healthcare NN cord-029626-j6b59y7a 74 6 through through IN cord-029626-j6b59y7a 74 7 relationship relationship NN cord-029626-j6b59y7a 74 8 - - HYPH cord-029626-j6b59y7a 74 9 centered center VBN cord-029626-j6b59y7a 74 10 communication communication NN