id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
cord-310272-utqyuy0n	Zamani, Efpraxia D.	Appropriating Information Technology Artefacts through Trial and Error: The Case of the Tablet	2020-09-18		.txt	text/plain	13978	631	50	In this study we examine the use of IT artefacts following negative disconfirmation and use Grounded Theory Method techniques to analyse 136 blogposts, collected between March 2011 – July 2017, to investigate how users appropriate or reject the tablet when technology falls short of users' expectations. The use of GTM allowed us to identify negative disconfirmation as a fairly relevant conceptual category for our study, and where appropriation and rejection are outcomes of a trial and error process where the user tries out different things in order to identify solutions to this negative disconfirmation. Users reject the tablet because they cannot overcome negative disconfirmation: they continue comparing the new to the old way of completing tasks, and they either deem the tentative solutions as not good enough or the errors as non-tolerable. The following vignettes illustrate trial and error behaviour, where iPad users try out different tentative solutions with the aim to tackle their initial negative disconfirmation.	./cache/cord-310272-utqyuy0n.txt	./txt/cord-310272-utqyuy0n.txt