key: cord-010513-7p07efxo authors: Daniels, Norman title: Resource Allocation and Priority Setting date: 2015-08-31 journal: Public Health Ethics: Cases Spanning the Globe DOI: 10.1007/978-3-319-23847-0_3 sha: doc_id: 10513 cord_uid: 7p07efxo There has been much discussion of resource allocation in medical systems, in the United States and elsewhere. In large part, the discussion is driven by rising costs and the resulting budget pressures felt by publicly funded systems and by both public and private components of mixed health systems. In some publicly funded systems, resource allocation is a pressing issue because resources expended on one disease or person cannot be spent on another disease or person. Some of the same concern arises in mixed medical systems with multiple funding sources. risks matters, not just the aggregate impact. Resource allocation in public health thus focuses on deciding what risks to reduce-which depends in part on their seriousness as population factors and who faces them-and how to reduce risks. The cases in this chapter that discuss resource allocation force us to contemplate decisions about priorities in public health as opposed to the more frequently discussed medical issues about health care priorities. Later we suggest that making decisions about these issues should be part of a deliberative process that emphasizes transparency, stakeholder participation , and clear, relevant reasoning. Collectively, these resource allocation cases bring out several important points. Separately, they raise other central issues. It is worth noting these general issues before commenting on the more specifi c problems raised by each case. The fi rst point the cases collectively make is that effi ciency has ethical and not just economic importance (Daniels et al. 1996 ) . If one health system is more effi cient than another, it can meet more health needs per dollar spent than the less effi cient one. If we want systems to meet more health needs, and we should, then we prefer more effi cient health systems. Specifi cally, if we think we have obligations to meet more health needs, or if we think meeting more "does more good," and we ought to do as much good as we can with the resources we have, then we have an ethical basis for seeking more effi cient health systems. The economic pursuit of effi ciency should not, then, be dismissed as something that has no ethical rationale. A second point the cases collectively make is that effi ciency is not the only goal of health policy , for we have concerns about how health benefi ts are distributed as well as how they add up. Health policy is not only concerned with improving population health as a whole, but also with aiming to distribute that health fairly (Daniels 2008 ) . That means many resource allocation decisions involve competing health policy goals. The point about competing goals is illustrated by a problem often encountered in policy decisions: should we always favor getting the best outcome from the use of a resource, or should we give people "fair" chances to get a benefi t if it is at least signifi cant (Brock 1988 ) ? For example, during an i nfl uenza pandemic, should we allocate ventilators to those with the best chance of survival, or should we give signifi cant but lesser chances to a broader group? Reasonable people often disagree about when the difference in expected benefi ts means we should favor best outcomes over fair chances, or even about what counts as a fair chance. Hence, a third point emerges from the cases taken collectively: reasonable people often disagree about the choice, and it is not possible to simply dismiss one side as irrational or insensitive to evidence and argument (Daniels and Sabin 2008 ) . Indeed, reasonable people will disagree about how much priority to give to the sickest (or worst off) patients. They may think we have to weigh the seriousness of an illness against the potential benefi t that we know how to deliver, they may disagree about how to trade off those considerations, or they may disagree about when modest benefi ts to larger numbers of people outweigh greater benefi ts delivered to fewer people. Together these "unsolved rationing" problems-the best outcome versus fair chances problem (when to prefer best outcomes to fair chances), the priorities problem (how much priority to give to those who are worst off), and the aggregation problem (when do modest benefi ts to more people outweigh significant benefi ts to fewer people)-mean that there is pervasive ethical disagreement underlying many resou rce allocation problems (Daniels 1993 ) . There are other common sources of disagreement. One of the most common sources of controversy in resource allocation decisions arises when a particular intervention is seen as the last chance to extend life by some-a necessity if we are to act compassionately-and when it is seen primarily as an unproven intervention by others that we have no obligation to provide it. Denials of such interventions in last-chance cases have been considered the "third rail" of resource allocation decisions (Daniels and Sabin 2008 ) . Here we have two competing public value s-compassion and stewardship-and most public offi cials would prefer to be seen by the public as committed to saving lives rather than as ha rd-nosed stewards of collective resources. The cases taken collectively bring out one fi nal point: our main analytic tools for aiding resource allocation decision making are limited in several ways, particularly by insensitivity to various ethical issues, especially issues of distribution. In short, these tools may take the fi rst point, about the importance of effi ciency , seriously, yet fail to help us with the second and third lessons the cases collectively bring out, that we are also interested in distributing effi ciently produced health fairly, and that reasonable people disagree about how to do that. To see this, consider two widely used tools: comparative effectiveness research (CER) , which has been given prominence as a r esearch focus in the Patient Protection and Affordable Care Act of 2010 , and cost-effectiveness analysis (CEA) . Both help to answer policy-making questions. For example, a typical use of CER compares the effectiveness of two interventions (drugs, procedures, or even two methods of delivery), and policy makers may want to know if a new technology is more effective than older technologies. Of course, they may also want to know if the new technology provides additional effectiveness at a reasonable cost , which points to a shortcoming of much CER in the United State s, where considerations of cost are generally avoided. Similarly, if there is only one effective treatment for a condition, CER tells us nothing useful. It also tells us nothing about whether a more effective intervention is worth its extra cost. And, CER cannot help us compare intervention outcomes across different disease conditions, since it uses no measure of health that permits a comparison of effectiveness. Indeed, decision makers face many resource allocation questions that cannot be answered by CER, even if CER can help avoid wasteful investments in interventions that do not work or that offer no improvement ov er others. In Germany, however, CER is combined with an economic analysis that takes cost into account and that allows the calculation of " effi ciency frontiers " for different classes of drugs (Caro et al. 2010 ) . Presumably, this method could be extended to different classes of public health interventions if they are grouped appropriately. To calculate an effi ciency frontier, the effect of each drug in a class in producing some health outcome is plotted against its cost , and the curve is the effi ciency frontier for that class of drugs. It is then possible to calculate if a new intervention in that drug class improves effectiveness at a price more or less effi cient than what is projected from the existing efficiency frontier. This use of CER allows German decision makers to negotiate the price of treatments with manufacturers, rejecting payments that yield ineffi cient improvements. German policy makers can then cover every effective intervention sold at a price that makes it reasonably effi cient. Still, because German use of CER cannot make comparisons across diseases, it allows vast differences in effi ciency across conditions. CEA aims for greater scope than CER. It deploys a common unit for measuring health outcomes , either a disability-adjusted life year (DALY) or a quality-adjusted life year (QALY) . This unit purports to combine duration with quality, permitting us to compare health states across a range of disease conditions. With this measure of health effects, we can construct a ratio (the incremental cost-effectiveness ratio, or IC ER) of the change in costs that results from the new intervention with the change in health effects (as measured by QALYs or DALYs). We can then calculate the cost per QALY (or DAL Y) and arrive at an effi ciency measure for a range of interventions that apply to different condi tions. Critics have noted p roblematic ethical assumptions in the construction of the health-adjusted life-year measures and in the use of CEA (Nord 1999 ; Brock 2004 ) . To see some of these problems, consider the following table: Rationing problem CEA Fairness Priorities No priority to worst off Some priority to worst off Aggregation Any agg regation is OK Some aggregations OK Best outcomes/Fair ch ances Best outcome s Fair chances CEA systematically departs from judgments many people will make about what is fair. The priorities problem asks how much priority we should give to people who are worse off. By constructing a unit of health effectiveness , such as the QALY, CEA assumes this unit has the same value , regardless of who gets it or wherever it goes in a life ("A QALY is a QALY" is the slogan). But intuitively, many people think that a unit of health is worth more if someone who is relatively worse off (sicker) gets it rather than someone who is better off (less sick) (Brock 2002 ) . At the same time, people generally do not think we should give complete priority to those who are worse off. We may be able to do little for them, so giving them priority means we would have to forego doing more good for others. Few would defend creating a bottomless pit out of those unfortunate enough to be the worst off. Similarly, CEA assumes that we should aggregate even small benefi ts. Then, if enough people get small benefi ts, it outweighs giving large benefi ts to a few. But intuitively, most people think some benefi ts are trivial goods that should not be aggregated to outweigh larger benefi ts to a few (Kamm 1993 ) . Curing many people's colds, for example, does not outwei gh saving a single life. Finally, CEA favors putting resources where we get a best outcome, whereas people intuitively favor giving people a fair (if not equal) chance at a benefi t. Locating an HIV/AIDS treatment clinic in an urban area may save more lives than placing a clinic in a rural area, but in doing so, we may deny many people a fair chance at a signifi cant benefi t (Daniels 2004 ) . In all three of these examples of rationing problems, CEA favors a maximizing strategy, whereas people making judgments about fairness are generally willing to sacrifi ce some aggregate population health to treat people fairly. In each example, whether it is giving some priority to those who are worse off, viewing some benefi ts as not worth aggregating, or giving people fair chances at some benefi t, fairness deviates from the health maximization that CEA favors. Yet we lack agreement on principle s that tell us how to trade off goals of maximization and fairness in these cases. People disagree about what trades they are willing to make, and this ethical disagreement is pervasive. Determining priorities primarily by seeing whether an intervention achieves some cost/QALY standard is adopting a health maximization approach. This approach departs from widely held judgments about fairness, even where people differ in these judgments. Thus, the National Institute of Clinical and Health Excellence (NICE) in the United Kingdom has had to modify its more rigid practice of approving new interventions only if they met a cost/ QALY standard in the face of recommendations from its Citizens Council. This council, intended to refl ect representative social and ethical judgments among British citizens, has proposed relaxing NICE's threshold in various cases where judgments about fairness differed from concerns about health maximization. The judgments of the Citizens Council in this regard agree with what the social science literature suggests are widely held views in a range of cultures and contexts (Dolan et al. 2005 ; Menzel et al. 1999 ; Nord 1999 ; Ubel et al. 1999 Ubel et al. , 2001 . There are, of course, those who criticize departures from the NICE threshold of the sort that the Citizens Council recommended. Compromising the maximization of health that CEA promotes may be seen as a moral error, perhaps the result of elevating the rescue of an "identifi ed" victim (say, a cancer patient whose life might be extended modestly by a new drug) ove r benefi ts to "statistical" lives (using the resources to provide greater benefi ts to others). The reasonable disagreement about how to proceed suggests that we should view CEA as an input into a discussion about reso urce allocation, not as an algorithm for making decisions. This "aid to decision making" role was proposed by the Public Health Service in its recommendations about the use of CEA (Gold et al. 1996 ) . In short, controversial ethical positions are embedded in CEA, and using CEA uncritically commits one to these views, even though many disagree with them. We have already noted that the effi ciency of a health system has ethical consequences. But what should we count as effi ciency ? Should we use our resources to generate more revenues for a unit of the health system-say, a hospital? Doing so would defi ne effi ciency the way most businesses do: other things being equal, an allocation that produces a greater return on investment is a more effi cient use of stockholder or owner resources. Alternatively, we might narrow the range of effects to health effects on the covered population . Then we have greater effi ciency when an allocation produces more positive health effects in that population than an alternative allocation. The case Guzmán brings from Colombia raises this issue forcefully. Should hospitals, or a specifi c health plan, allocate resources favoring services (certain treatment s) that raise more revenues than an alternative allocation (certain preventive measures)? Perhaps the gains from the treatments will involve fewer population health gains over time than those obtained by the preventive or health promotional measures, even if they show their improvement more quickly and so look better sooner. Which plan should the policy maker adopt? This issue examines our purpose in designing a health system. Is it to meet the health needs of a population or is it to provide a good return on investment for those who invest in health services? We might think that this question is easier to answer in a system where health care delivery is seen largely as a public undertaking aimed at improving population health. In such a system, it might seem that there is only one purpose behind the health care system. Return on investment for the taxpayer funding such a system should be measured by how effi ciently the system improves population health. In systems where resources are owned privately (and there are many of these), however, it seems we must consider at least two goals. Even if the private sector must in part seek to improve population health , which may be a requirement of state-imposed health care regulation or, in some people's opinions, a social responsibility of corporations, private health-care organizations still must deliver a reasonable return on investment for owners. Thus, policy makers within private health-care organizations have a dual task. Balancing return on investment with improvement in populatio n health thus becomes the central issue in the Colombian case study. The Chilean case written by Gómez and Luco raises a similar issue, but this case focuses on measurable differences in the cost effectiveness of certain services and in the severity of two conditions. If we consider only cost effectiveness, we view effi ciency in one way-the best health outcomes in the aggregate for the population for an investment in health. If we take severity of condition into account, we might view this as an equity demand-in which case, we have an effi ciency-equity confl ict and must make a trade-off. Or, we might think of effi ciency as a ranking of needs by severity of condition. In the latter, the resource allocation case turns on how we defi ne effi ciency. Specifi cally, the Chilean category of Guaranteed Health Interventions could include cataract surgery (the leading cause of blindness in the Chilean population), but not multiple sclerosis (MS) treatment s, which might be viewed as maximizing effi ciency in a standard sense. Or, the Guaranteed Health Interventions scheme could include the less cost-effective treatment of MS but not cataract surgery, since MS is viewed as a more severe condition (because it can be life threatening and lead to premature death), even if it is far less prevalent than cataracts. If this were the case, the more effi cient system, in this nonstandard view, would rank treating more severe conditions as more effi cient than treating less severe conditions. If budget limitations mean only one should be included in the Guaranteed Health Interventions program, either M S or cataract surgery, which should it be? The cataract surgery intervention delivers a signifi cant benefi t in terms of QALYs to a larger part of the population than does the intervention package for MS, but the greater severity of premature death seems to be an important reason for favoring MS. If this reason is given priority over cost effectiveness and over the standard view of effi ciency , then are less effective treatments for more severe conditions supposed to have priority over more effective and cost-effective treatments for less severe conditions? If so, what kind of a health system does that produce if all needs can not be met given resource limits? Alternatively, do we want a system that always we ighs cost effectiveness more highly than the severity of a condition that some people have? That too seems problem atic. Suppose we think improving population health is a worthwhile and defensible goal of a health system, we favor improving population health over increasing revenues for the private sector (in the Guzmán case), and we also favor giving priority to cost effectiveness over severity of a condition (in the Gómez and Luco case). A confl ict still remains between health maximization in the aggregate and concerns about equity , as illustrated in the Blacksher and Goold case (and arguably in the case about triage in pand emics by Smith and Viens). In the case that Blacksher and Goold describe, the task is to decide whether to reallocate resources from a program focused on maternal-child health and reduction of b lack-white in fant mortality dis parities to a program that may get more health per dollar spent through other interventions. Infant mortality among blacks and whites has declined rapidly in the United State s; and in absolute terms, the decline has been more rapid for blacks. Still, the ratio of black infant mortality to white infant mortality has increased. Because the public health department is in a highly segregated city, this shift in program focus might seem to require viewing the remaining bl ackwhite health d isparities as morally a cceptable (especially given the high rate of improvement that past programs gave to black infant mortality rates). When should we view health disparities as morally acceptable? When should we weigh reducing health disparities as more important than some aggregate gains in health that we know how to produce in a population ? If public health has two goals-improving population health and distributing that health fairly-how should we weigh the goals when they confl ict? One important feature of the Blacksher and Goold case, namely the opinions within the community whose inequalities are at issue, is really a feature to which nearly all cases warrant attending. People affected by a policy ought to have some infl uence in determining that policy. Some people might believe this is what democracy requires. A diffi culty this view of democracy faces, however, is that those who speak for the community may not appropriately represent the community affected by the decision. Nevertheless, the opinions of a broader range of stakeh olders may improve deliberation (depending on how those opinions are managed). It may also improve the acceptance of the decisions, which arguably enhances the legitimacy of the decision-making process . Resistance to including a broader range of stakeholder s in decision making about health priorities may come from a concern that they bring with them "partiality." This resistance may come from the view that greater impartiality leads to better deliberation. Arguably, this concern about partiality ignores the positive gains that partiality often brings to deliberation, especially if we know how to manage such deliberation so that we minimize the risk s that partiality sometimes brings. We need such management skills in any case since partiality is unavoidable in most contexts. Rather than banning what cannot be eliminated, managing partiality in deliberations is the best way to improve decision making in contexts of reasonable disagreement. The confl ict between improving population health and treating people fairly can arise in other contexts. Arguably, the problem raised by Smith and Viens about the principle that should govern triage in pande mics can be viewed as a confl ict between health maximization, in this case, saving the most lives, versus recognizing the claims that the sickest people have on us for assistance. Ordinarily, health systems give some priority to those who are sickest, but should that priority disappear in favor of saving lives when scarce resources, such as ventilators, are allocated in pandemic conditions? If we allocate our ventilators to the sickest patients, we may save fewer lives than if we allocate them to those whose lives we can better expect to save. Even if we think we should give priority to those worst off, do we ordinarily think that concern for them should govern triage policy in pandemics? If we believe saving the most lives trumps concerns about helping those who are sickest in pandemics, can we justify why the priority we give to the sickest should be revised in pandemics? Suppose we have an acceptable way of measuring the burden of disease in a population , and according to this measure, mental illness is not given the priority it ought to have. That is, it contributes more to the burden of disease than is normally recognized in standard health systems, which provide too few services to meet mental health needs. This is the problem upon which Rentmeester et al.'s case focuses. Specifi cally, some mental health conditions require signifi cant resources for what Medicaid terms as "behavioral management," which is seen as a social support service not a medical treatment . As a result, these services, to the extent they are provided, fall to state-funded social service budgets. The services place a burden on state fi nances that would be diminished if they were instead included in Medicaid bud gets (50 % of which are fi nanced by each state). Arguably, the stigma that attaches to mental health issues is one important reason for this underprovision of social supports for people with mental health issues. In Nebraska, the political opposition to expanded Medicaid coverage through the Affordable Care Act ad ds to the burden on state budgets and the potential under-servicing of these mental-health induced needs. It takes resources to meet public health needs. Suppose we can increase the resources to meet some of those needs by accepting a pu blic-private partnership that improves a compromised private partner's image? Should we meet health n eeds at this price? That is the issue posed by the Hernández-Aguado case from Spain . Specifi cally, should public health authorities put their stamp of approval, in the form of their logo, on fl u epidemic notices printed on soft drink labels? The inclusion of the logo is a requirement of the private entities that are willing to donate space on the labels of their products. Obviously, this provides a form of public support for soft drinks that arguably contribute to obesity in a population and thus to the prevalence of noncommunicable diseases associated with obesity. But in view of the low budgets available for fl u warnings, is this a price worth paying? What would the decision maker have to know about the effects of such labels to decide this case, or is the decision something that can be made independently of the specifi c payoffs of implementing the warning system? Is there a way to consider the cost and assess whether the outcome of the warning is worth this price? Is this simply an effi ciency calculation about the cost effectiveness of reducing a disease burden in this way? One fi nal crosscutting issue lurks behind all the cases in the resource allocation chapter (perhaps all the cases in the volume)-namely, the nature of the decisionmaking process that addresses the issues they raise. Public health decisions about resource allocation-judging from the cases on that topic in this volume-face reasonable ethical disagreement. That is because the tradeoffs involved in the two main goals of public health policy -improving population health and distributing health fairly-are trade-offs about which people often reasonably disagree. How can public health decisions be made in real time, given these ethical disagreements, in ways that enhance their legitimacy and are arguably fair to all parties? One approach to the problem is to construct a fair process for making those decisions and to rely on the outcomes of such a process. People will judge the outcomes of a fair process to be fair (Daniels and Sabin 2008 ) . What conditions should such a decisionmaking process meet if it is to be considered fair? Four conditions are arguably necessary (even if some may think they are not suffi cient and want to add others): (1) The decisions and the rationales for them should be made public. (2) They should be based on reasons all think are relevant. (3) They should be revisable in light of new evidence and arguments. And (4) , these conditions should be enforced so that the public can see that they obtain. Some explanation is needed for these conditions. The publicity condition is widely embraced, even if it is fairly strong. It calls for the grounds for decisions-not just the content of the decisions-to be transparent. People have a right to know why decisions that affect their health are made the way they are. Moreover, making the reasoning for such decisions public is a way of exposing them to scrutiny so errors in reasoning or evidence can be detected and decisions improved. Even though we may not be able to be explicit in advance about all criteria we use to decide such cases, that is, we may work out our reasons through deliberation, we can explain on what we base our decisions. And that gives people affected by our decisions the knowledge they have a right to possess. The search for reasons that all consider relevant to making a reasonable public health decision about resource allocation can narrow disagreement considerably. Even if people can agree on what reasons they think are relevant-in the spirit of fi nding mutually justifi able grounds for their decisions-they may not agree about the weight they give these reasons. One way to test the relevance of such reasons is to subject them to scrutiny by an appropriate range of stakeholder s. What counts as appropriate may vary with the case. Who should be heard in deliberations is itself worthy of deliberation. Stakeholders raise different arguments that should be heard, and including their voices improves buy-in to decisions. Since stakeholders may not in many instances be elected representatives, we may be skeptical about whether the democratic process is improved by including them, but, if the deliberation is well managed, the quality of the discussion may improve greatly. The revisability condition , requiring that decisions be modifi able in light of new evidence and argument, is also widely embraced and not considered controversial. Decisions are made on the basis of evidence and arguments, and better evidence and arguments may emerge that require revisiting some decisions. Some decisions can then be modifi ed, though it may be too late for others, and our consolation is that we made the best choices we could, given the evidence and arguments. The intent of the enforcement condition is to ensure that the other, more substantive, conditions are met. Sometimes enforcement is a matter of state regulation . Sometimes it can be the result of vol untary conformance with a process. Since ethical disagreements abound in resource allocation decisions , we need a process that enhances legitimacy. But can we claim that a decision-making process that is fair yields fair outcomes? One view is that we may ultimately become persuaded by a good argument that fairness requires a different decision than one that emerged from a fair process. We can in this way defeat the fairness we might ordinarily attribute to the outcome of a fair process. Does the prospect of defeating the fairness of a decision emerging from a fair process mean that we should not attribute fairness to the outcomes? Alternatively, we can admit that the fai rness that comes from a deliberation is only "defeasible" fairness, but it is the fairest conclusion we ca n reach at the time. During the 1990s, many Latin American countries began reforming their health systems according to a neoliberal development model that emphasizes free markets (Homedes and Ugalde 2005 ; Stocker et al. 1999 ) . Approved in 1993, health reform in Colombia was supposed to overcome problems such as low coverage, inequality in access and use of health care services, and ineffi ciency in the allocation and distribution of resources. But the reform also hoped to encourage more focus on illness prevention and health promotion and more community participation in health decision-making processes. The reformers advocated predominantly for neoliberal value s like effi ciency, free choice, universality, and quality. Although they were also committed to the communitarian values of solidarity , equity , and social participation . The Colombian health reform was one of the fi rst examples of implementing managed competition in the developing world (Plaza et al. 2001 ) . To stimulate competition among insurers and health service providers, both public and private, health reformers applied the theory of managed competition (Enthoven 1993 ) . According to this theory, competition achieves effi ciency and reduces cost , making health care services responsive to consumer needs (Londoño and Frenk 1997 ) . Hospitals become responsive when they are able to sell services and become fi nancially sustainable. To achieve sustainability, supply subsidies (direct transfers from the state to hospitals) had to replace demand subsidies (transfers directed to the poor through a subsided s ecurity plan). The Colombian reform established a General Social Security System in Health that featured two insurance plans: (1) The Contributory Plan, fi nanced by mandatory contributions (formal employees and employers from the public and private sectors). (2) The Subsidized Plan, funded by resources from the Contributory Plan and from taxes and other sources, which covered people unable to pay (Vargas et al. 2010 ) . The actors of the system are the insurance companies, the health service providers, and the state regulatory organizations. Insurance companies contract with health service providers, and the regulatory organizations control compliance with the defi ned basic health packages. To optimize resources, the reform placed controls on medical practitioners and established explicit priority criteria based on clinical guidelines that defi ned benefi t packages. From 1993, some adjustments to the reform have been introduced, such as the creation, in 2012, of the Institute for Health Technology Assessment to provide a n evidence base for health decisions. The Institute recommends which medical technologies should be paid with public resources on the basis of which technologies optimally improve the quality and cost effectiveness of medical care. To determine these technologies, it conducts health outcomes research that guides technology development, evaluation, and use (Giedion et al. 2012 ) . Nevertheless, 20 years later, the promise of reform lies unfulfi lled and many patients still experience high out-of-pocket costs, long wait times, or denial of services. To access health services, frustrated citizens are turning to the legal system as a last resort and, by so doing, congesting the courts (Defensoría del Pueblo 2012 ). Physicians are responding to economic incentives and penalties by restricting hospitalization time and decreasing the use of expensive diagnostic tests and specialist referrals (Abadía and Oviedo 2009 ) . To further reduce labor costs, service providers have increased the workload of health profession als and the number of patients seen per day, whi le reducing the time spent with each patient (Defensoría del Pueblo 2007 ). Insurance companies often take a long time to pay health service providers, and they also contract their own service network (a process known as vertical integration), so many public hospitals are in serious fi nancial diffi culties. Meanwhile, hospital workers frequently disrupt the normal operation of hospitals as they strike to improve work conditions and have their paychecks issued more promptly. Should hospitals fail-40 % of the 968 public hospitals in Colombia are classifi ed as being at medium or high fi nancial risk -nearly ten million people could be left without health service (Ministerio de Salud y Protección Social 2012 ; Quintana 2002 ) . Add to that, the reforms have increased inequity, as more affl uent patients can more easily access quality health care services than can low-income patients (Vargas et al. 2010 ) . The described problems refl ect a complex situation that requires profound structural reform . As one way to address the immediate problems of effi ciency and quality, Colombia in 2012 instituted public hospital accreditation. Accreditation requires hospital directors to reach goals in service delivery related to fi nancial viability, quality, and effi ciency. Hospital boards can now fi re directors who fail to meet these g oals within a specifi ed period (Rodríguez 2012 ) . Given the imbalances between budgets, service demands, and ongoing costs, hospital directors face enormous challenges and ethical dilemmas in formulating and executing their mana gem ent plans. You are a director of a public hospital that focuses on health promotion and prevention activities, such as general practice, dentistry, clinical laboratory, hospitalization, and emergency care. In developing your management plan, you must make decisions about which services to prioritize . If you prioritize services that represent higher revenues and lower costs as a way of conserving resources, you may have to reduce priority for some services. To guide your decision making, you conducted a retrospective study of service billing in the past 2 years and learned that the clinical laboratory and external medical consultation yielded higher incomes. The lowest yielding programs in the short term-vaccination , educational programs to improve lifestyles , and provision of micronutrient supplements to children and pregnant women-were associated with the best long-term health results. Taking seriously your fi duciary responsibilities, you try to guarantee fi nancial sustainability by containing labor costs, restricting consultation times, and shortening hospital stays. Your challenge is to do these things without diminishing the quality of patient care. But because you compete with other institutions, you must also assure suffi cient reserves to maintain and update medical equipment that will improve the "sale of services." Knowing that every management decision you make will affect the population you serve, you begin to refl ect on the factors affecting your h ospital man agement plan. 1. Who are the major stakeholder s in this case and what are their interests, value s, and moral claims? Between which of them are there ethical confl ict s or tensions? 2. Which of these interests, values, and moral claims should be prioritized? How would you justify your priorities? 3. Would you prioritize programs that in the short term brought in needed revenues or those programs that had highest impact long term? 4. How can tensions between the goals of effi ciency, fi nancial viability, and quality be resolved? What weight should be assigned to each goal by the hospital board when evaluating your performance? 5. At least in the short run, the new reforms seem to be prioritizing effi ciency, viability, and quality over equity . Should a health system attain the former goals before tackling the problem of equity, or should it insist on equity from the start? 6. Can equity in health care be achieved without doing something about wealth inequity and other social determinants of health? 7. Should you justify your decisions by emphasizing solidarity with other hospital directors and seeking community support? 8. How could collaborations between public health, communities and the health care system begin to address neoliberal concern s with effi ciency, viability, and quality? The Global Burden of Disease (GBD) compares disease burdens based on epidemiological measures of prevalence, mortality, disability, and associated cost s. The GBD for mental illness amounts to 14 % of the world's total disease burden (World Health Organization 2005 ). I n the United State s alone, every fi fth child suffers from a mental disorder (Perou et al. 2013 ) . Although mental illness clearly causes disabilities (Prince et al. 2007 ), underservice to those with mental illness is commonplace. Lack of access to mental health services counts as the fi rst of many hurdles facing families who have a child with a mental illness. Stigma and the lack of parity in health coverage for physical and mental illness are other hurdles for these families. Not surprisingly, these hurdles can critically affect the development of children with mental illness. Lack of access to mental and behavioral health services for children 5 years and younger especially threatens their development. Rapid brain growth occurs in the fi rst 5 years of life, which lays the foundation for cognitive, emotional, and moral development. Exposure to chronic stress can prompt the release of hormones in the brain that can have enduring consequences for how the adult brain is organized and how it functions (Shonkoff and Phillips 2000 ) . Because poor health can show up in children as developmental delay, access to mental and behavioral health services is critical. Longitudinal studies demonstrate positive and long-acting effects of early childhood interventions, such as environmental enrichment programs, on a range of cognitive and noncognitive skills, social behaviors, academic achievement, and adult job performance (Heckman 2008 ) . The esti mated annual rate of return on investment from targeted early childhood development programs is 7 %, and early intervention reduces the predictable need for higher, more costly levels of care in later life (Heckman et al. 2010 ) . In the United State s, Medicaid is a government-funded program that provides health coverage to people with certain disabilities and to low-income adults and their children. The Federal Medicaid Act (FMA) requires states participating in Medicaid programs to provide medically necessary treatment to eligible children. Under federal Medicaid law , states must provide "early and periodic screening , diagnostics, and treatment," also known as EPSDT services, to eligible Medicaid recipients under age 21 (U.S.C. § 1396d(a)(4)(B)). The defi nition of EPSDT includes necessary health care , diagnostic services, treatment, and other measures described in the Medical Assistance subchapter for the United States Code (42 U.S.C. § 1396d (a)) (2012) that correct or ameliorate defects and physical and mental illnesses and conditions discovered by the screening services, regardless of whether such services are covered under the state plan (42 U.S.C. § 1396d (r)(5)) (2013). The medical necessity standard , which is based on clinical standards of care, refers to interventions that may be justifi ed as reasonable, necessary, or appropriate. States must comply with the FMA standard to cover all treatments for a Medicaideligible child's physical or mental condition, even if service coverage is optional for adults covered by Medicaid. FMA also bars states from arbitrarily denying or reducing the amount, duration, or scope of a required service to an otherwise eligible recipient solely because of the diagnosis, illness, or condition (Nebraska Legislature 2012 ). Despite the provisions of FMA, the U.S. Department of Health and Human Services, which oversees the Medicaid program, excludes certain behavioral health treatments for children with developmental disabilities and autism (National Health Law Program 2012 ; Autism Society of Nebraska 2012 ). In addition, some states' Medicaid contracts allow insurers more freedom than other states to deny payment for services. States also vary in who-the claimant or the insurer-must prove whether coverage provisions are adequate or fall short of federal Medicaid legal standards (Rosenbaum and Teitelbaum 1998 ) . Differences among states in approval of payment for specifi c treatments, including mental and behavioral health treatment, illustrate the need for more consistency in Medicaid coverage provisions and the lack of parity between mental and physical health coverage. Mental health benefi ts must be offered at parity with medical services to newly eligible recipients as part of the 2010 Patient Protection and Affordable Care Act (ACA), and Medicaid expansion controversy is clear evidence that parity is a work in progress (Mental Health America 2013 ; U.S. Department of Labor 2008 ). Because of inadequate coverage for mental and behavioral health services for Medicaid-eligible children , some parents have no option other than to surrender their child to the child welfare system so that the child will receive full coverage for necessary mental and behavioral health care services. This results in signifi cant cost-shifting from Medicaid to the state's child welfare system. That is, when a state provides federally mandated services to Medicaid-eligible children, it receives a fi nancial match from the federal government to pay the cost s. When a state denies federally mandated Medicaid services and a family surrenders a child to state custody so the child can receive care, the state pays the expense of the previously denied Medicaid costs plus the expense of entitlements the child acquires as a ward of the state. The ACA Medicaid expansion offers a window of opportunity to increase coverage for behavioral health treatment for children with mental illnesses. Although the federal government will bear the primary fi nancial burden of Medicaid expansion, some states have elected, for political reasons, not to participate in this expansion. For participating states, ACA Medicaid expansion will replace state and local mental health services funds with federal Medicaid money that will cover a wider range of home and community-based services for mental illness treatment (Bazelon Center for Mental Health Law 2012 ). Public health agencies and leaders often provide input for the Medicaid system, helping to develop protocols, criteria, and rules about which treatments are defi ned as medically necessary . Such decisions about medical necessity affect clinicians, patients, and families because they determine which treatments get recommended at the clinical level and infl uence which treatments insurers cover. You are the Medicaid director of a state with the country's highest percentage of children in the child welfare system. Twenty-fi ve percent of children in the state's foster care system are there not because of abuse or neglect, but because of behavioral problems and mental illnesses. As a state offi cial, you are aware that this results in signifi cant cost-shifting from Medicaid to the state's child welfare system. Recently, the case of 4-year-old Sam has come to your attention. Sam's family cannot afford mental and behavioral health care for Sam, although he is Medicaideligible and insured through Magiscare (a private company with a state contract to administer Medicaid for mental and behavioral health services). Sam's parent s are considering surrendering their boy to become a state ward to get him the mental health services he needs. Sam, you learn, eats random objects and dirt, throws tantrums, bangs his head on the ground, hits and bites himself and others, and often runs away. Recently diagnosed by his physician as having autism, Sam was referred to a psychologist who recommended outpatient behavioral therapy. Both the physician and the psychologist expect this therapy to be covered through the family's Magiscare plan. Magiscare denied the psychologist's requests for payment on the grounds that, for children of Sam's age, behavioral management is not covered under state law because it is not "medically necessary." Magiscare substantiated their denial of payment because Sam's behaviors primarily refl ect developmental disabilities related to autism, which are not covered under their contract with the state. When you ask the Magiscare executive director about this case, she suggests that Sam's parent s could attend therapy sessions to help them cope with their son's behaviors, but she reasserts that behavioral management is not covered for children as young as Sam under state law because it is not medically necessary. Members of the state legislature and child mental health advocacy groups are trying to expand access to home-based and community-based mental health services. They have asked you to support their efforts. You also consider that your governor, who is your boss, has publically stated his fi rm opposition to ACA Medicaid expansion, thus denying the state the opportunity to expand coverage for children's mental and behavioral health treatment through the ACA. At present, you know that your state is offering limited mental and behavioral health service s and that narrow defi nitions of medical necessity are used to limit access to those services. As the state Medicaid director, which steps should you take? 1. Who are the main stakeholder s in this case, and what are their primary interests? 2. "Passing" the expense of coverage denied by Medicaid to other components of public service, such as the child welfare system, has fi scal and social implications. (a) What are some of these implications? (b) How should prevalence, mortality, disability, and cost be factored into thinking about ways to balance short-and long-term risk s and benefi ts to individuals and to the public in this case? 3. Suppose a policy advisor warns that expanding behavioral health care for children will strain the Medicaid budget and require cuts in services for adults or reduce their eligibility. (a) How should you respond? (b) Which considerations or priorities would guide your funding allocations? 4. What role should ethical principle s such as stewardship , public health leadership , and moral courage play in this case? 5. Medical necessity implies an acute care model of health service delivery and refl ects a clinical perspective. How well does this idea apply to a public health prevention model of health service delivery? Are there better alternatives? 6. Parity in insurance coverage for mental health is federally mandated for private insurers, which covers most citizens, but has proven to be an elusive goal for people who do not have private insurance or do not have enough coverage. Medicaid is a public ( government funded) insurance program, not a private one. Although Medicaid benefi ciaries receive coverage for medically necessary mental health services, e ach state defi nes medical necessity uniquely. (a) Should a federal mandate defi ne medical necessity for mental and behavioral services? (b) What fi nancial implications would such a mandate have from a state perspective and from an overall perspective? 7. The term principle-policy gap can be used to characterize situations in which most people support health coverage in principle ; but in practice, they are unable to pay for coverage or unwilling to take the political , social, cultural, or fi scal risk s necessary to enable such coverage. What do such gaps tell us about which value s the majority favors, and how might the term principle-policy gap help us understand the dynamics in this case? What roles should public health leaders play in responding to principle-policy gaps? Public health systems are usually underfunded in comparison with health care systems. In fact, the Organisation for Economic Co-operation and Development (OECD) countries allocate on average only 3 % of their health spending to pub lic health and prevention activities (OECD 2011 ) . This low funding of public health programs hinders the capacity to implement effective public health policies (Robert Wood Johnson Foundation 2011 ). Population health challenges, such as infl uenza pandemics, are increasingly complex, and tackling them involves urgently executing a wide array of public health measures to prevent disease transmission. In the case of infl uenza pandemics, measures can vary from border quarantine, social distancing, provision of antivirals and vaccine s, and personal hygiene strategies. Recommendations often need to be made quickly even when knowledge about the seriousness and potential health and social effects are incomplete. The target for preventive interventions is the entire population. However, resources for intense and sustained health campaigns through mass communications are expensive. In addition, the social determinants of the disease must be understood and considered (Crowcroft and Rosella 2012 ) . This typically involves the need for policies that engage the health and non-health sectors, such as educational policies and social or economic factors (Savoia et al. 2012 ). This complexity, together with decreasing funds and other factors, has contributed to increasing private sector involvement in health care. According to the World Health Organization (WHO), a public-private partnership gathers a set of actors for the common goal of improving population health through agreed roles and principle s. This may also be described as public sector programs with private sector participation (WHO 2013 ). WHO has described several types of partnerships, including philanthropic, transactional, and transformational. Sponsorship is a form of a public-private partnership defi ned as "any form of monetary or in-kind payment or contribution to an event, activity, or individual that directly or indirectly promotes a company's name, brand, products, or services" (Kraak et al. 2012 ) . In this sense, sponsorship is a commercial transaction, not type of philanthropy. Public-private partnerships have become increasingly common for public health campaigns. Some transnational companies and their corporate foundations collaborate with public institutions, such as United Nation s agencies and government s, to tackle complex public health problems, such as treatment of diarrhea in developing countries (Torjesen 2011 ) , tuberculosis , and malaria (Ridley et al. 2001 ) . These collaboration s have been encouraged by international institutions and experts as a way to mobilize resources and expertise, which could complement the public sector. WHO has also encouraged using public-private partnerships to deliver health services for a range of health problems, including HIV infection, malaria , tuberculosis , trachoma, and vaccine-preventable diseases (Buse and Walt 2000a , b ) . However, corporations' increasing role in public health has been criticized as jeopardizing the mission of public health and its commitment to population health (Hastings 2012 ; Ludwig and Nestle 2008 ) . Some corporations have used tactics that discredit public health actions, such as distorting scientifi c information and using fi nancial tactics and political infl uence to avoid unfavorable regulations (Wiist 2011 ) . Public health profession als, public health agencies, and governments often must decide whether to collaborate with the private sector to improve population health. These decisions are increasingly frequent as health department budgets shrink and public-private partnerships are seen as a way to secure funds for core public health programs. Ethical considerations can help us decide whether and when to form such partnerships. However, the available public health ethics frameworks (e.g., Public Health Leadership Society 2002 ; Nuffi eld Council on Bioethics 2007 ; Kass 2001 ) do not specifi cally discuss public-private partnerships. Only the Public Health Leadership Society provides guidance for such collaborations. Principle 10 proposes that, "Public health institutions and their employees should engage in collaborations and affi liations in ways that build the public's trust and the institution's effectiveness." Continued discussion about the ethical implications of private-public partnerships is needed. Top health offi cials in an industrialized country have declared a public health emergency due to an infl uenza pandemic. The head of the country's health department receives a call from the president of a multinational company that produces sugary, high-calorie drinks. The company president expresses his concern about the pandemic and wants to collaborate with the government to prevent the spread of fl u. The company offers the health department a considerable amount of space, onethird of each can, on its star product (a soft drink) free of charge, to include messages on fl u prevention . The company insists that the health department logo be included on the can along with the preventive messages. For them, the association between the health department (through the logo) and their product is essential for the collaboration as it would be an acknowledgement by the health department of the company's social responsibility. The head of the health department arranges a meeting with several health authorities and offi cials to consider the offer. On one side, some members of the group support the proposal because of the need to carry out far-reaching public health campaigns to limit the impact of pandemic fl u. At that stage, the incidence of pandemic fl u is increasing quickly and the number of new outbreaks in schools is worrying the health authorities and the population . There have been recent budget cuts to the health department, and some offi cials argue the company's contribution may be the best option to ensure a far-reaching campaign on prevention measures to benefi t the population. They see sponsorship as a form of social responsibility because the company does not have any apparent economic interest in fl u-related activities. They also note that there are no other companies offering a similar collaboration. But other offi cials say the company's soft drink products contribute to the obesity and diabetes epidemic and that the company's use of the health department logo would label it a pro-health industry with the backing of the highest health authority in the country. They also raise concerns about risking the independence of the health department in future regulatory action on sugar-rich beverages. As the hea d of the health department, you must decide if you should collaborate with the company. 1. What considerations should the health department director weigh when deciding whether to collaborate with the beverage company? 2. Who are the major stakeholder s the health department should consider, and what value s might each of these stakeholders bring to this decision? 3. In making your decision, what values should be prioritized? 4. What positive or negative impacts would displaying the health department logo on the soft drink cans have on health department operations? 5. How might sponsorship by a company that produces sugary beverages affect public trust in the health department and the institution's effectiveness? 6. Would the decision be different if the company produced healthy foods and the department's logo was placed on a healthy product? 7. Would community involvement facilitate decision making and the consideration of the ethical questions? What ethical criteria or guidance should be established to accept or reject a future donations or sponsorship of a public health program by a company? Preterm births, the leading cause of infant mortality, are increasing annually worldwide (World Health Organization 2012 ). The United State s shares company with Nigeria, India, and Brazil among the top ten countri es with the highest numbers of preterm births and ranks 31st among Organisation for Economic Co-operation and Development ( In 1900, about 100 infants died per 1000 live births. By 2000, that number fell to 6.89. During the last half of the twentieth century, the rate of black infant mortality dropped dramatically. In 1950, black infant mortality was 43.9 deaths per 1000 live births compared with 26.8 deaths per 1000 live births among whites (Mechanic 2002 ) . But by 1998 black infant mortality fell to 13.8 deaths per 1000 live births compared with 6.0 deaths per 1000 live births among whites. As these numbers show, both groups made signifi cant absolute gains, with blacks gaining more in absolute terms-a reduction of 30.1 for blacks and 20.8 for whites. Yet, black infant mortality still remained about twice that of whites. These disparities have persisted in the twenty-fi rst century. In 2006, non-Hispanic black women experienced the highest rate of infant mortality, with 13.4 infant deaths per 1000 live births, while non-Hispanic white women had a considerably lower rate, with 5.6 infant deaths per 1000 live births. Citing a 2006 report from the National Healthy Start Association, MacDorman and Mathews ( 2009 ) report that programmatic efforts to reduce disparities in black-white infant mortality have had some successes at local levels, but eliminating the disparities is diffi cult. The U.S. Centers for Disease Control and Prevention and the U.S. Department of Health and Human Services have prioritized both the elimination of health disparities and improvement in overall population health. These twin goals-one distributive, the other aggregative-are separate and sometimes confl ict (Anand 2004 ) . Increases in health disparities often accompany advances in aggregate gains in population health (Mechanic 2007 ) . Although this case is specifi c to the United State s, the dilemma is not. Data show that signifi cant progress on child mortality has been made in many countries but that this overall success is often coupled with increased inequalities between advantaged and disadvantaged groups (Chopra et al. 2012 ) . In China and India, for example, disparities in mortality persist between boys and girls younger than 5 years, a function of entrenched gender discrimination (You et al. 2010 ) . These examples raise challenging questions about how ethically to assess such cases and set priorities for the allocation of scarce public health resources. You serve as the director for the local health department in a racially segregated urban city in the Midwest with one of the greatest concentrations of African Americans in the United States. The city has a long history of civil rights activism that led to protests and marches that ultimately empowered and mobilized black communities and organizations. Your health department has a history of prioritizing maternal-child health and the elimination of black-white disparities in infant mortality in its programs, an investment of resources affi rmed by the city residents through the department's community outreach program and planning processes. Chronic underfunding of public health, made worse by the economic downturn, has resulted in drastic and unprecedented reductions in the public health budget. In consultation with your staff and community board of health, you have raised the possibility of redirecting resources from maternal-child health into other programs based on a number of practical and ethical considerations. As with national statistics, the city has seen signifi cant declines in black infant mortality, even as blackwhite disparities remain. You note that although the maternal-child health programs are cost-effective, their impact on reducing black-white disparities seems to have stalled. Other programs appear to meet targets more consistently. To help support these other programs, you note that allocating resources to more effective programs provides more "health" per dollar, thus meeting the utilitarian demand to maximize overall health, which many view as the primary goal of public health and health policy (Powers and Faden 2006 ) . In addition, although black-white disparities in infant mortality persist, blacks have made signifi cant gains, declining more than whites in some decades. You note that remaining inequalities could be deemed ethically acceptable by some standard s of equity , such as the "maximin" principle . Although this distributive principle is subject to interpretation (Van Parijs 2003 ) , it is generally understood to require that social and economic inequalities work to benefi t society's least advantaged groups. Thus, inequalities (even signifi cant ones) are morally acceptable as long as the least advantaged have signifi cantly benefi ted (Powers and Faden 2006 ) . The director of community outreach proposes that the health department not make this decision unilaterally, but instead listen to community opinions on these questions of priorities and fairness. He suggests that the health department collaborate with community partners to host a series of public forums. He insists that a topic of such historic and contemporary concern to the community must be subject to public deliberation. Despite having a history of supporting community discussions, you are concerned about the cost of community forums, noting that they will drain resources from an already slim budget. The Chilean Sy stem of Guarantees in Health-created by law in 2004-aims to establish guaranteed health care interventions in health promotion, disease and injury prevention , diagnosis and treatment , rehabilitation and palliative care (Ministerio de Salud 2004 ) . The law mandates that public and private insurers provide the resources needed to protect the public against excessive health-related spending and guarantee timely and universal access to authorized interventions based on standard s of care. 1 National health objectives, established by the Ministry of Health, determine the list of guaranteed interventions. This list, however, is reviewed every 3 years and amended as new scientifi c and health information emerges. As of 2013, the System o f Guarantees in Health included interventions for 80 health-related conditions (Ministerio de Salud 2013 ), accounting for almost 60 % of the Chilean burden of disease. The System of Guarantees in Health is a priority system based on acknowledged criteria, namely scientifi c evidence and socially shared value s. For the system to be effective, the criteria must be transparent, publicly accepted, and open to review and modifi cation. The law that created the System of Guarantees in Health also mandated a procedure for selecting the guaranteed interventions (Ministerio de Salud 2004 ) . The procedure factors in public opinion research to identify social consensus on health priorities, studies to identify effective interventions that prolong and improve quality of life, and assessments of interventions' cost effectiveness (Burrows 2008 ). The procedure determines priorities with an algorithm that includes these factors and information on disease burden and health system capacity (Missoni and Solimano 2010 ) . After choosing the health interventions, the health ministry elaborates on a package of interventions related to specifi c health conditions and develops clinical guide lines for such interventions. You direct a team within the Ministry of Health that is responsible for recommending priorities for guaranteed health interventions. The priority ranking system emphasizes the selection of cost-effective interventions for conditions with the greatest burden. However, the health ministry also has authorized including expensive interventions that are less effective or treating health conditions with low prevalence, if that condition or those interventions signifi cantly impact health. Because of budget reductions, a number of interventions are under review. Your team has been asked to recommend funding interventions for two health conditions-cataract (a common condition with highly effective treatment ) and multiple sclerosis (a less prevalent condition but one with signifi cant health and social impact). Cataract, the main cause of blindness, primarily affects people over 40. This health problem has a high impact as measured by quality-adjusted life years (QALYs) (Ministerio de Salud 2007 ) . Its surgical treatment is effective for 80-95 % of patients. The package of guaranteed interventions includes diagnostic confi rmation within 180 days after suspected diagnosis and surgical treatment 90 days after confi rmation. In 2013, it was expected that 48,424 cataract surgeries would be performed in Chilean public hospitals and 416 in private institutions. Multiple sclerosis , an autoimmune infl ammatory disease leading to demyelination in the central nervous system, produces a progressive deterioration of health and quality of life. It represents a minimal disease burden at the population level, mainly due to premature death. In Chile, it is estimated that 385 patients are treated for multiple sclerosis each year. The package of guaranteed interventions includes diagnostic confi rmation within 60 days; confi rmed cases must receive treatment within 30 days. Treatment includes pharmacological therapy and p hysiotherapy. contingency arrangements. To make the best use of resources and personnel (even in the absence of a pandemic), patients are triaged-evaluated to determine the type and priority of care to be received. While medical information informs the development of triage criteria, ethical considerations about triage goals-whether explicit or implicit-also play a role. For public health emergencies that overwhelm capacity, some propose adjusting critical care triage criteria to emphasize certain public health goals, like saving the most lives possible (Christian et al. 2006 ; Silva et al. 2010 ) . Some contend that utilitarian reasoning should predominate in critical care triage, based on the intuition that, when resources are scarce, allocation decisions should produce the greatest good for the greatest number (Charlesworth 1993 ; Childress 2004 ) . Critics of utilitariani sm reply that it requires coercion or covertness to succeed, because the public will not voluntarily sacrifi ce their lives or their loved ones for the greater good (Baker and Strosberg 1992 ). Utilitarian triage may be unpalatable to the public on the further ground that it quantifi es and judges the value of one life over another, which could disproportionally impact particular population groups (Hoffman 2009 ). Others therefore would base triage decisions on egalitarian considerations, for instance, by giving everyone an equal chance at obtaining a scarce good, an approach for which historical precedent exists (Baker and Strosberg 1992 ) . Whatever approach is adopted, prior arrangements between policy makers, practitioners, and the public based on thoughtful, transparent deliberation about the most ethical approach to CCU triage usually will improve the legitimacy of d ecisions. Those who promote an approach based on fairness and equity need to consider that, during public health emergencies, the goal of saving lives may force a retreat to utilitarian ethics (Kirkwood 2010 ; Veatch 2005 ) . While not necessarily unethical in itself, a retreat that overturns prior arrangements lays itself open to charges of illegitimacy. Variability in the frameworks used to allocate public health resources illustrates the importance of refl ecting upon the value s that undergird policy decisions and individual practices, like critical care triage. Appealing spontaneously in the heat of the moment to values that have not been adequately refl ected upon or discussed in a transparent and deliberative manner may lead to undesirable outcomes and accusations of unethical practices. While discussions of CCU triage criteria ultimately concern institutional clinical policy and practice, they refl ect a larger discussion about the overarching public health goals in the face of large-scale, widespread public health emergencies, like pandemics. An outbreak of a novel infl uenza virus has progressed to the point that the World Health Organization has declared a pandemic. In the pandemic's fi rst wave, hospital capacities were suffi cient to handle the infl ux of pandemic infl uenza patients, whose morbidity and mortality rates mirrored rates for seasonal infl uenza. However, despite a vaccination campaign and other measures, such as ensuring surge capacity, rates of morbidity and mortality associated with the virus have increased drastically during the pandemic's second wave. The resulting increased number of patients needing hospital beds has overwhelmed even the surge capacity of the CCUs of a metropolitan city's tertiary care hospitals. To meet this challenge, a teleconference has been scheduled between several members of the hospitals' administration, the CCU directors from each hospital, and public health offi cials involved in leading the jurisdiction's pandemic response. As a public health offi cial who played a central role in developing the pandemic plan for your jurisdiction, you have been included on the call to provide guidance for the pandemic response. During the meeting, a number of CCU directors report that their physicians and nurses are concerned about the type of patients bein g admitted into the CCU. Some of the directors see a trend that they suggest is ultimately undermining the effi ciency of the pandemic response. They argue that, as the severity of the pandemic continues to increase, their triage criteria should be modifi ed so as to use CCU resources to save the most lives possible. They worry that admitting those who present with the most need is preventing treatment of those who will benefi t most from CCU admission. "So long as our triage scheme saves the most lives, it is ethically justifiable" a number of them declare. The group takes up the proposal of a CCU director to triage according to Sequential Organ Failure Assessment (SOFA) scores-which are derived using a tool that determines a patient's organ function and failure rate to predict outcomes (Vincent et al. 2000 ) . Were the pandemic's severity to increase, the group suggests that, in addition to the CCU director's proposal to use SOFA criteria, even more inclusion, exclusion, and priority criteria could be added with the goal of saving as many lives as possible. They've proposed exclusion criteria for CCU admittance that include patients with a poor prognosis, patients with other known health issues, and some mention of age cut-offs, to name a few. Others involved in the teleconference question whether this is the right approach to take. They argue that, by aiming to save the most lives possible, those who may benefi t less from CCU admission, like older adults or individuals with disabilities, will be unfairly affected. They say, "we should not just aim to save lives, but rather save lives fairly ." As you and your public health colleagues are leading the pandemic response, the hospital administrators and CCU di rectors look to you for a recommendation or decision about how to proceed. 1. Ensuring that the CCU has surge capacity is a common strategy to accommodate an infl ux of patients who have been infected with pandemic infl uenza. (a) Does surge capability require alternative critical care triage criteria? (b) If the population's health needs exceed contingency arrangements, should alternative critical care triage criteria be used? (c) How should these decisions be made? (d) What principles, value s, or processes should infl uence these decisions? 2. What considerations might exist during a pandemic that do not exist in everyday critical care and critical care triage that do or do not support the modifi cation of triage criteria? If pandemic critical care triage requires a unique conceptual framework, what principles ought to be valued in such a framework (e.g. need, equality, utility, effi ciency)? 3. Would the severity of a pandemic ever warrant the use of a utilitarian scheme for critical care triage, given that the public generally fi nds it unpalatable and carrying out such a plan could require coercion? How could an adverse public reaction to coercive or covert measures be mitigated? 4. In a pandemic, the most seriously ill patients with the lowest probability of being saved might be left untreated because their care would require too many resources with little prospect of recovery. This illustrates a confl ict between the common good and the best interests of individual patients. What other confl icts might arise when triaging in a pandemic? 5. Triage can be used to maximize the number of lives saved with available resources. Should we aim to maximize the number of lives or, alternatively, the number of life years saved? This can also give rise to questions about the quality of those lives and years lived. 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Which criteria should receive the most weight in ranking priorities? How should resources be distributed among health conditions affecting many people versus health conditions affecting few people? How should resources be distributed among procedures that are preventive versus treatments for existing conditions? How does taking a public health perspective versus a clinical medicine perspective affect your thinking about including these two conditions in the System of Guarantees in Health? What role should transparency play in the selection procedure? References Burrows Establece un Régimen General de Garantías en Salud Estudio Carga Enfermedad y Carga Atribuible Decreto Supremo No. 4. Aprueba Garantías Explícitas en Salud del Régimen General de Garantías en Salud Towards universal health coverage: The Chilean experience , Background paper Case 6: Critical Care Triage in Pandemics Smith Dalla Lana School of Public Health and the Triage and equality: An historical reassessment of utilitarian analyses of triage. Kennedy Institute of Bioethics in a liberal society Disaster triage Development of a triage protocol for critical care during an infl uenza pandemic Allocating ventilators during largescale disasters-Problem, planning, and process Preparing for disaster: Protecting the most vulnerable in emergencies In the name of the greater good? Pandemic triage: The ethical challenge Mechanical ventilators in US acute care hospitals Contextualizing ethics: Ventilators, H1N1 and marginalized populations Department of Health and Human Services Priority setting for pandemic infl uenza: An analysis of national preparedness plans Disaster preparedness and triage: Justice and the common good Scoring systems for assessing organ dysfunction and survival Addressing ethical issues in pandemic infl uenza planning: Discussion papers The authors thank student Chelsea Williams for her assistance in assembling the facts of the case. We also thank Creighton University's Center for Health Policy & Ethics. Acknowledgements We thank Mr. Jonathan Whitehead for language editing. Open Access This chapter is distributed under the terms of the Creative Commons Attribution-Noncommercial 2.5 License ( http://creativecommons.org/licenses/by-nc/2.5/ ) which permits any noncommercial use, distribution, and reproduction in any medium, provided the original author(s) and source are credited. The images or other third party material in this chapter are included in the work's Creative Commons license, unless indicated otherwise in the credit line; if such material is not included in the work's Creative Commons license and the respective action is not permitted by statutory regulation, users will need to obtain permission from the license holder to duplicate, adapt or reproduce the material. This case is presented for instructional purposes only. The ideas and opinions expressed are the authors' own. The case is not meant to refl ect the offi cial position, views, or policies of the editors, the editors' host institutions, or the authors' host institutions. Infectious diseases such as pandemic infl uenza and severe acute respiratory syndrome (SARS) have attuned the attention of policy makers and health practitioners to the importance of protecting and promoting the public's health in the face of increased care needs and extreme resource scarcity. In particular, acute care needs for the critically ill and discussions of treatment priorities have been the subject of much debate in pandemic planning (Hick et al. 2007 ; Melnychuk and Kenny 2006 ; Uscher-Pines et al. 2006 ). This is not surprising, as it has been estimated that more than 700,000 Americans may require mechanical ventilation during a pandemic, far outnumbering available ventilators (Rubinson et al. 2010 ; U.S. Department of Health and Human Services 2005 ) . Additionally, shortages of hospital beds, personnel, and other equipment can be expected during a pandemic, which may limit the ability to meet an expected increase in patient volu me (World Health Organization 2008 ).Prudentially planning for the public's increased care needs during a pandemic requires assessing surge capacity, especially in critical care units (CCU). However, as pandemics increase in severity, they can overwhelm critical care capacity and