Summary of your 'study carrel' ============================== This is a summary of your Distant Reader 'study carrel'. The Distant Reader harvested & cached your content into a collection/corpus. It then applied sets of natural language processing and text mining against the collection. The results of this process was reduced to a database file -- a 'study carrel'. The study carrel can then be queried, thus bringing light specific characteristics for your collection. These characteristics can help you summarize the collection as well as enumerate things you might want to investigate more closely. This report is a terse narrative report, and when processing is complete you will be linked to a more complete narrative report. Eric Lease Morgan Number of items in the collection; 'How big is my corpus?' ---------------------------------------------------------- 44 Average length of all items measured in words; "More or less, how big is each item?" ------------------------------------------------------------------------------------ 10746 Average readability score of all items (0 = difficult; 100 = easy) ------------------------------------------------------------------ 46 Top 50 statistically significant keywords; "What is my collection about?" ------------------------------------------------------------------------- 40 service 7 Health 6 health 6 COVID-19 4 care 4 Service 3 study 3 public 3 mental 3 healthcare 3 customer 3 National 2 urban 2 treatment 2 system 2 result 2 research 2 production 2 patient 2 method 2 level 2 industry 2 high 2 group 2 datum 2 child 2 Vancouver 2 Kong 2 Hong 2 HIV 2 HCV 2 China 1 year 1 woman 1 video 1 utilization 1 usage 1 transport 1 test 1 telehealth 1 technology 1 table 1 social 1 smart 1 site 1 session 1 scenario 1 sample 1 report 1 psychological Top 50 lemmatized nouns; "What is discussed?" --------------------------------------------- 4600 service 3508 % 3256 health 2870 blood 1942 donor 1882 patient 1845 study 1449 result 1428 system 1343 transfusion 1305 datum 1301 care 1246 group 1138 method 1069 analysis 1005 level 949 research 946 time 879 cell 878 platelet 875 use 855 sample 836 community 835 treatment 830 customer 798 case 779 year 767 risk 718 number 705 information 697 donation 696 model 692 population 667 development 634 product 634 healthcare 618 need 615 quality 606 antibody 587 unit 583 p 581 approach 579 process 577 factor 571 technology 571 policy 560 day 544 effect 540 provider 538 country Top 50 proper nouns; "What are the names of persons or places?" -------------------------------------------------------------- 901 al 770 et 561 Health 521 . 468 Summary 454 Conclusions 400 HIV 302 AI 278 RBC 259 ABO 253 Hb 246 AE 219 Blood 206 Asia 203 - 191 C 188 Pacific 185 COVID-19 184 Service 183 China 181 RHD 174 National 147 Transfusion 141 HCV 139 Kong 137 Hong 135 HBV 131 Canada 128 PCR 127 CAMH 126 D 124 India 120 New 116 UK 110 HLA 107 Table 105 Fig 103 Rh 102 de 99 T 98 Services 97 Research 97 AIDS 96 United 94 Hospital 91 J 90 WB 90 A 88 • 85 City Top 50 personal pronouns nouns; "To whom are things referred?" ------------------------------------------------------------- 1742 we 1436 it 943 they 390 i 378 them 147 you 121 us 95 he 61 she 55 themselves 48 me 47 itself 32 one 12 him 11 her 7 ourselves 6 s 5 himself 3 yourself 3 herself 2 themself 2 oneself 1 − 1 myself 1 mine 1 mg 1 his 1 em 1 'em Top 50 lemmatized verbs; "What do things do?" --------------------------------------------- 20490 be 3878 have 2326 use 1272 include 1114 provide 1031 base 865 increase 829 do 738 show 706 identify 664 develop 638 report 610 aim 601 find 537 make 497 associate 490 follow 484 require 483 compare 482 perform 480 need 473 improve 470 relate 434 reduce 407 consider 398 collect 363 take 351 receive 351 determine 346 support 344 give 333 test 326 describe 324 see 319 lead 309 evaluate 300 assess 299 observe 295 suggest 294 work 293 indicate 293 detect 290 conduct 278 help 272 exist 271 allow 269 obtain 264 involve 257 establish 257 affect Top 50 lemmatized adjectives and adverbs; "How are things described?" --------------------------------------------------------------------- 1921 not 1665 - 1252 high 1241 more 1178 also 945 well 924 other 906 such 860 social 836 public 741 new 735 low 720 mental 669 only 656 most 618 urban 608 many 593 positive 571 different 565 however 550 anti 539 as 537 first 505 clinical 452 important 448 significant 447 non 419 specific 398 large 385 negative 371 local 370 further 358 red 355 economic 345 very 335 available 332 smart 328 medical 311 national 302 major 299 human 296 good 292 online 290 current 276 even 276 effective 273 total 268 great 266 significantly 266 common Top 50 lemmatized superlative adjectives; "How are things described to the extreme?" ------------------------------------------------------------------------- 212 most 147 good 118 high 92 least 69 Most 44 large 33 low 25 great 16 bad 15 short 10 strong 10 near 10 big 8 late 6 sick 5 early 5 common 4 weak 4 safe 4 long 4 fast 3 small 3 old 3 fresh 3 broad 2 wide 2 poor 2 dense 1 ≤180 1 ~e 1 young 1 wealthy 1 swD 1 simple 1 performance(P4P 1 northernmost 1 new 1 fine 1 fair 1 easy 1 busy 1 D+C+c+E 1 -outbreak 1 -5.72 Top 50 lemmatized superlative adverbs; "How do things do to the extreme?" ------------------------------------------------------------------------ 444 most 56 least 11 well 3 highest 2 worst 2 hard 1 s2&3 1 poorest 1 lowest 1 ecommendatio.ns 1 cm² Top 50 Internet domains; "What Webbed places are alluded to in this corpus?" ---------------------------------------------------------------------------- 9 doi.org 6 app.swaggerhub.com 2 www.mdpi.com 2 www.attendanywhere.com 2 w3id.org 2 digitalhealth.wales 2 creativecommons.org 2 creat 1 zha 1 www.who.int 1 www.rcsb.org 1 www.python.org 1 www.gov.uk 1 www.finngen.fi 1 www.expertmed.it 1 www.compbio.dundee.ac.uk 1 www.cdc.gov 1 www.attendanywhere 1 www 1 vakser.compbio.ku.edu 1 va 1 sparks-lab.org 1 servicesn.mbi.ucla.edu 1 robetta.bakerlab.org 1 raptorx.uchicago.edu 1 protein.ict.ac.cn 1 prosa.services.came.sb 1 predictprotein.org 1 orcid.org 1 nlp.qq.com 1 innovationsfonds.g-ba.de 1 fbstaff.cityu.edu.hk 1 eufrattool.ecdc.europa.eu 1 ejbc.kr 1 cocliserv.cearc.fr 1 booksite.elsevier.com Top 50 URLs; "What is hyperlinked from this corpus?" ---------------------------------------------------- 3 http://doi.org/10 2 http://www.attendanywhere.com 2 http://w3id.org/EVI 2 http://doi.org/10.1101/2020.09.26.20202150 2 http://digitalhealth.wales/tec-cymru 2 http://creat 1 http://zha 1 http://www.who.int/emergencies/diseases/novel-coronavirus-2019/strategiesplans-and-operations 1 http://www.rcsb.org/structure/3nvq 1 http://www.python.org 1 http://www.mdpi.com/1660-4601/17/14/5190/s1 1 http://www.mdpi.com/1660-4601/16/7/1273/s1 1 http://www.gov.uk/government/speeches/pm-statement-on-coronavirus-16-march-2020 1 http://www.finngen.fi/ 1 http://www.expertmed.it 1 http://www.compbio.dundee.ac.uk/jpred4/ 1 http://www.cdc.gov/coronavirus/2019-ncov/hcp/hcp-hospital-checklist.html 1 http://www.attendanywhere 1 http://www 1 http://vakser.compbio.ku.edu/resources/gramm/grammx/ 1 http://va 1 http://sparks-lab.org/server/SPIDER2/ 1 http://servicesn.mbi.ucla.edu/Verify3D/ 1 http://robetta.bakerlab.org/submit 1 http://raptorx.uchicago.edu 1 http://protein.ict.ac.cn/TreeThreader/ 1 http://prosa.services.came.sb 1 http://predictprotein.org 1 http://orcid.org/0000-0003-3418-5667 1 http://nlp.qq.com 1 http://innovationsfonds.g-ba.de 1 http://fbstaff.cityu.edu.hk/efkwli/Data.html 1 http://eufrattool.ecdc.europa.eu/ 1 http://ejbc.kr 1 http://doi.org/10.4048/jbc.2020.23.e56 1 http://doi.org/10.1101 1 http://doi.org/10.1016/j.rtbm.2020.100570 1 http://doi.org/10.1007/s41324-020-00330-0 1 http://creativecommons.org/licenses/by/4.0/ 1 http://creativecommons.org/licenses/by-nc/2.5/ 1 http://cocliserv.cearc.fr 1 http://booksite.elsevier.com/9780124157668 1 http://app.swaggerhub.com/apis/fairscape/Visualization/0.1 1 http://app.swaggerhub.com/apis/FAIRSCAPE/Transfer/0.1 1 http://app.swaggerhub.com/apis/FAIRSCAPE/Search/0.1 1 http://app.swaggerhub.com/apis/FAIRSCAPE/Metadata-Service/0.1 1 http://app.swaggerhub.com/apis/FAIRSCAPE/Evidence-Graph/0.1 1 http://app.swaggerhub.com/apis/FAIRSCAPE/Compute/0.1 Top 50 email addresses; "Who are you gonna call?" ------------------------------------------------- 1 yushan.siriwardhana@oulu.fi 1 mika.ylianttila@oulu.fi 1 madhusanka@ucd.ie 1 madhusanka.liyanage@oulu.fi 1 lauren.staples@mq.edu.au 1 gueu@zhaw.ch Top 50 positive assertions; "What sentences are in the shape of noun-verb-noun?" ------------------------------------------------------------------------------- 6 transfusion associated cost 5 donors did not 4 % were male 4 analysis was also 4 services are not 4 transfusion associated costs 4 transfusion is still 4 use is not 3 % did not 3 blood was pcr 3 care is not 3 customers are more 3 customers are not 3 data were then 3 donors were iron 3 donors were more 3 patients are not 3 patients do not 3 patients receiving transfusions 3 platelets did not 3 samples were further 3 services are also 3 services do not 3 services is essential 3 system is more 3 system is stronger 3 treatment did not 2 % had bp 2 % had family 2 % provided negative 2 % were female 2 % were married 2 % were not 2 analysis was then 2 blood is available 2 care has yet 2 cases taken collectively 2 cases were positive 2 cells was not 2 cells were also 2 community based organizations 2 community based research 2 data are not 2 data is available 2 data were available 2 data were not 2 donor base sustainability 2 donors are generally 2 donors are not 2 donors are routinely Top 50 negative assertions; "What sentences are in the shape of noun-verb-no|not-noun?" --------------------------------------------------------------------------------------- 3 customers are not only 1 % had no special 1 % were not satisfied 1 analysis showed no correlation 1 care is not as 1 care was not always 1 cells was not significantly 1 data are not currently 1 data was not available 1 data were not generally 1 data were not normally 1 donor has not yet 1 donors are not constant 1 donors are not correctly 1 donors received no iron 1 group are not available 1 group were not significantly 1 health is not alone 1 methods are not addresse~. 1 patient had no history 1 patient had no risk 1 patient was no longer 1 patients are not able 1 platelets were not more 1 research received no specific 1 results are not comparable 1 results are not totally 1 results showed no difference 1 sample had no detectable 1 samples was not significantly 1 samples were not gp.mur 1 services are not alone 1 services are not as 1 services are not only 1 services do not typically 1 services were not as 1 studies have not only 1 studies is not homogeneous 1 study was not able 1 systems are not representative 1 systems shown no genetic 1 time is not possible 1 time is not well 1 transfusions are not always 1 transfusions did not significantly 1 transfusions were not significantly 1 treatment are not usually A rudimentary bibliography -------------------------- id = cord-329476-gotctl5d author = Arnout, Boshra A. title = Predicting psychological service providers' empowerment in the light of the COVID‐19 pandemic outbreak: A structural equation modelling analysis date = 2020-06-14 keywords = empowerment; provider; psychological; service summary = doi = 10.1002/capr.12328 id = cord-274996-fk510s1v author = Babatunde, Gbotemi Bukola title = Stakeholders'' perceptions of child and adolescent mental health services in a South African district: a qualitative study date = 2020-10-02 keywords = CAMH; Health; child; mental; service summary = The participants include stakeholders from the Departments of Health (DoH), Basic Education (DBE), community-based/non-governmental organizations and caregivers of children receiving CAMH care. These multiple stakeholders, particularly teachers and caregivers (parents, grandparents, foster parents and other family members), are perceived to be active gatekeepers to CAMH care, given their vital role in identifying and seeking help for children and adolescents with mental (behavioural, emotional, social and developmental) disorders. Service providers who helped to identify and refer children and adolescents potentially requiring mental health care were situated at different levels of the community, health and education systems, and included nurses in clinics, social workers in the communities, educators, learner support agents and school health nurses in schools. A senior mental health professional highlighted that the psychologists are mostly the first point of contact for children and adolescents with CAMH conditions within the hospital (most of the referrals from the schools are addressed to them) and they refer them to the appropriate specialists for cases in need of more specialized interventions. doi = 10.1186/s13033-020-00406-2 id = cord-294291-tnsubtjr author = Baztan, Juan title = Facing climate injustices: community trust-building for climate services through Arts and Sciences narrative co-production date = 2020-10-22 keywords = Kerourien; change; climate; production; service summary = 4 Key observations 4.1 On the process of linking a local event and our climate services centered inquiry The initial step of our co-production work focused on collecting narratives. This situation created a central question: how do we manage the different natures of the various processes at hand -celebrating Kerourien, preparing an art form, and identifying how local issues relate to climate issues within the context of climate service co-production? By engaging in the process of jointly creating an art form and gathering data while preparing an event with local significance, we managed develop trust and establish mutually beneficial relationships between Kerourien community members and the transdisciplinary research team, even leading to the co-production of climate services. doi = 10.1016/j.crm.2020.100253 id = cord-252984-79jzkdu2 author = Bickman, Leonard title = Improving Mental Health Services: A 50-Year Journey from Randomized Experiments to Artificial Intelligence and Precision Mental Health date = 2020-07-26 keywords = Bickman; Health; Mental; RCT; approach; datum; machine; research; service; study; treatment summary = I describe five principal causes of this failure, which I attribute primarily, but not solely, to methodological limitations of RCTs. Lastly, I make the case for why I think AI and the parallel movement of precision medicine embody approaches that are needed to augment, but probably not replace, our current research and development efforts in the field of mental health services. (1) harmonize terminology and specify MBC''s core components; (2) develop criterion standard methods for monitoring fidelity and reporting quality of implementation; (3) develop algorithms for MBC to guide psychotherapy; (4) test putative mechanisms of change, particularly for psychotherapy; (5) develop brief and psychometrically strong measures for use in combination; (6) assess the critical timing of administration needed to optimize patient outcomes; (7) streamline measurement feedback systems to include only key ingredients and enhance electronic health record interoperability; (8) identify discrete strategies to support implementation; (9) make evidence-based policy decisions; and (10) align reimbursement structures. doi = 10.1007/s10488-020-01065-8 id = cord-337325-h9l7yy5z author = Bruzzone, Francesco title = The combination of e-bike-sharing and demand-responsive transport systems in rural areas: A case study of Velenje date = 2020-09-29 keywords = BSS; DRTS; Municipality; Velenje; service; system; transport summary = Conventional public transport in such areas is often unable to meet accessibility needs and requirements of different user groups, resulting in large portions of the population relying on private motorized transport, high operational costs, and thus increased fares and low revenues. The diverse elements of the proposed integrated strategy-the new, semi-flexible DRT; the expansion of the BSS with the provision of 96 e-bikes and 28 additional stations; and the development of a digital tool to manage the system-were subject to a cost analysis, which was compared with the current public transport and bike sharing offer. The proposed integrated mobility system presented here would not optimally solve transport issues in Velenje''s suburban areas; however, it would increase the number of settlements with daily and frequent access to the train and bus stations and to public functions downtown, thus allowing citizens to access public transit and sharing services independently and to choose them for their daily commute. doi = 10.1016/j.rtbm.2020.100570 id = cord-306243-ar7xvd2c author = Campbell, Katherine H. title = Consolidation of Obstetric Services in a Public Health Emergency date = 2020-07-22 keywords = COVID-19; obstetric; service summary = Key stakeholders involved in the comprehensive delivery of obstetrical services should be identified and brought together for assessment of (1) ongoing obstetrical needs of the patient population; (2) hospital resources including availability of physical space, health care workers, and supplies; and (3) Regularly scheduled teleconference meetings that are frequent, but short, are important tools to ensure reliable and timely communication. Anticipating that a surge of infected patients, potential workforce illnesses or absences or increases in volume could overburden our capacity, we worked with our Medical Staff office to facilitate emergency privileges, when necessary, for supervision of labor and birth for providers not currently in active obstetric practice, such as gynecologic oncologists, urogynecologists, gynecologic specialty surgeons and family planning providers. In early April 2020, as the COVID-19 pandemic peaked within the New York metropolitan and surrounding areas, multiple sites within the NewYork Presbyterian health system identified the need for additional medical-surgical bed capacity to accommodate increasing numbers of non-obstetric adult COVID-19 patients. doi = 10.1016/j.semperi.2020.151281 id = cord-318452-t3aqcvu0 author = Carneiro, Vera Lúcia Alves title = Pos Covid-19 And The Portuguese National Eye Care System Challenge date = 2020-05-11 keywords = Health; National; Service summary = doi = 10.1016/j.optom.2020.05.001 id = cord-029524-f75aelem author = Cinquini, Lino title = Introduction to the special issue “Service business innovation: implications on governance, management accounting and control” date = 2020-07-22 keywords = service summary = title: Introduction to the special issue "Service business innovation: implications on governance, management accounting and control" Within this process, the phenomenon of servitization in manufacturing firms has been recognized as the trend to "the increased offering of fuller market packages or ''bundles'' of customer focussed combinations of goods, services, support, selfservice and knowledge in order to add value to core corporate offerings" (Vandermerwe and Rada 1988) . The recent COVID-19 pandemic has further highlighted the relevance of service business models underlying their potential for improving resilience and driving innovation, fostering an increasing number of firms to undertake processes of digital servitization (Rapaccini et al. However, the majority of the companies are struggling in identifying and introducing the required governance and management accounting to support their service business innovation. Servitization and Industry 4.0 convergence in the digital transformation of product firms: A business model innovation perspective doi = 10.1007/s10997-020-09522-0 id = cord-010513-7p07efxo author = Daniels, Norman title = Resource Allocation and Priority Setting date = 2015-08-31 keywords = CEA; Medicaid; care; case; decision; health; public; service summary = The cases in this chapter that discuss resource allocation force us to contemplate decisions about priorities in public health as opposed to the more frequently discussed medical issues about health care priorities. Specifi cally, some mental health conditions require signifi cant resources for what Medicaid terms as "behavioral management," which is seen as a social support service not a medical treatment . Public health decisions about resource allocation-judging from the cases on that topic in this volume-face reasonable ethical disagreement. Approved in 1993, health reform in Colombia was supposed to overcome problems such as low coverage, inequality in access and use of health care services, and ineffi ciency in the allocation and distribution of resources. Variability in the frameworks used to allocate public health resources illustrates the importance of refl ecting upon the value s that undergird policy decisions and individual practices, like critical care triage. doi = 10.1007/978-3-319-23847-0_3 id = cord-346358-ffqewqdc author = Dhaggara, Devendra title = Impact of Trust and Privacy Concerns on Technology Acceptance in Healthcare: An Indian Perspective date = 2020-05-11 keywords = TAM; healthcare; privacy; service; technology summary = This paper augments the technology acceptance model (TAM) by empirically investigating the influence of behavioral traits (privacy concerns and trust) and cognitive beliefs (perceived usefulness and perceived ease of use) on patients'' behavioral intention to accept technology in healthcare service delivery. However, a detailed J o u r n a l P r e -p r o o f empirical study aimed at examination of nuances pertaining to technology adoption by patients in relation to privacy and trust in healthcare, particularly from a patient centric viewpoint (as opposed to service provider centric perspective) is a key contribution of our research. To this end, this empirical study focuses on patients receiving treatment in primary health centers (PHCs) in New Delhi, India is aimed at answering the following research In order to answer these questions, based on a comprehensive review of extant literature, we propose extending TAM by integrating two latent behavioural variables, i.e., trust and privacy concern. doi = 10.1016/j.ijmedinf.2020.104164 id = cord-254304-6o50m9si author = Fusco, Floriana title = Co-production in health policy and management: a comprehensive bibliometric review date = 2020-06-05 keywords = analysis; production; public; service summary = Specifically, using the main procedures of the bibliometric method (performance analysis, scientific collaboration analysis and science mapping), the work aims to i) quantify the research field and describe its main outputs and evolution; ii) analyse the collaboration practices and map the social structure of the field; iii) define the intellectual structure and understand the main conceptualizations and theoretical approaches; iv) identify the most investigated themes and propose future avenues for research. Bibliometric techniques are based on the analysis of bibliographic attributesalso called "metadata" -of a document, such as authors, citations, collaboration, keywords, in order to have insights into a scientific field''s structure, social networks and relevant themes [35, 37] . A performance analysis highlights the sample characteristics and measures its main performances by quantifying the research field (the number of published documents, the number of received citations), identifying the most important (most cited, most productive, etc) actors, and evaluating groups of scientific actors (countries, universities, departments, researchers) and the impact of their activity [38] [39] [40] [41] . doi = 10.1186/s12913-020-05241-2 id = cord-032261-no2mojz3 author = Gaddy, Sarah title = COVID-19 and Music Therapists’ Employment, Service Delivery, Perceived Stress, and Hope: A Descriptive Study date = 2020-09-08 keywords = PSS-10; pandemic; service summary = The purpose of this study was to determine the impact of the pandemic on the employment, service delivery, stress, and hope of music therapy professionals in the United States. The purpose of this study was to determine the impact of the pandemic on the employment, service delivery, stress, and hope of music therapy professionals in the United States. The rapid changes required in response to the pandemic, combined with uncertainty about the future of employment and/or service delivery, may have impacted the perception of stress and feelings of hope in music therapy professionals. This is the first known study on the impact of the COVID-19 pandemic on music therapy professionals'' employment, service delivery, stress, and hope. The results of this survey provide an overview of changes in employment, service delivery, perceived stress, and level of hope in MT professionals as of April 2020, during the COVID-19 pandemic. doi = 10.1093/mtp/miaa018 id = cord-352008-hvujl36d author = Gavrila Gavrila, Sorin title = Spanish SMEs’ digitalization enablers: E-Receipt applications to the offline retail market date = 2020-10-15 keywords = ONTSI; Receipt; Social; business; customer; service summary = doi = 10.1016/j.techfore.2020.120381 id = cord-277667-vclij9ax author = Glancy, D. title = Lockdown in a specialised rehabilitation unit: the best of times date = 2020-05-21 keywords = lockdown; service summary = The National Mental Health Division established placements at Specialised Rehabilitation Units for individuals with severe chronic and enduring mental health illnesses at Bloomfield Hospital, Dublin (HSE Mental Health Services, 2018) . The Multidisiplinary Team (MDT) in conjunction with service users therefore had to develop additional activities to support the rehabilitative programme. As family contact was curtailed due to the lockdown, many service users felt better able to reflect and empowered to speak with therapists about the nature of those relationships. Service users were offered the same rights as everyone else to access the community in line with the national lockdown regulations. As a service, we plan to devote a number of group therapy and individual sessions to reflect on the past number of months and the return to a state of normality. The lockdown allowed the team the space and opportunity to self-reflect on the essence of what defines our work. doi = 10.1017/ipm.2020.50 id = cord-258655-galaf6wr author = Henkens, Bieke title = The Smarter, the Better?! Customer Well-Being, Engagement, and Perceptions in Smart Service Systems date = 2020-09-24 keywords = customer; engagement; service; smart summary = Therefore, this research investigates the impact of smartness on customer well-being (here, self-efficacy and technology anxiety) through (1) customer engagement with different smart service system actors (here, smart products and service providers) and (2) customer perceptions (here, personalization and intrusiveness perceptions) and their associated importance (here, need for personalization and intrusiveness sensitivity). A scenario-based experiment (n = 730) – which is preceded by a systematic review to conceptualize smartness – shows that customers perceive more personalization than intrusiveness in case of higher levels of smartness, resulting in customer engagement with the smart product and to some extent with the service provider. When customers'' need for personalization is high and their intrusiveness sensitivity is low, higher levels of smartness also reduce technology anxiety via customer engagement with the smart product. In response to this gap, the present research explores the mechanisms through which smartness affects customer engagement with different smart service systems actors (here, personalization and intrusiveness perceptions along with their associated importance). doi = 10.1016/j.ijresmar.2020.09.006 id = cord-020134-kqvh248w author = Hentschel, Raoul title = A Broker-Based Framework for the Recommendation of Cloud Services: A Research Proposal date = 2020-03-06 keywords = cloud; service summary = Furthermore, we contribute an early-stage design of a cloud broker framework that considers cloud-service consumers'' sourcing preferences while making new cloud-sourcing decisions and that can be used in the selection and adoption phase of implementing cloud services and/or as part of a multicloud strategy. Finding a suitable cloud service provider (CSP) that matches all the CSC''s requirements is a complex, time-consuming and cost-intensive process that can prevent the adoption of CC especially in small and medium-sized enterprises (SME) [2] . In order to address this problem, we propose a cloud service broker framework called "ViBROS" as a starting point for supporting CSCs in their decision-making process by recommending appropriate cloud services based on CSC requirements using dynamic and extensible matching methods. This research-in-progress article addresses this gap and proposes a new framework called ViBROS as a starting point for providing a more reliable and cost-efficient approach for SMEs to use while selecting appropriate cloud services. doi = 10.1007/978-3-030-44999-5_34 id = cord-003612-bp7sray2 author = Hu, Guangyu title = Public Perception on Healthcare Services: Evidence from Social Media Platforms in China date = 2019-04-10 keywords = China; chinese; service summary = Several researchers studied patient experience, based on the comments posted by patients from online health communities in China [21, 22] , but few studies have been conducted to gather information on healthcare services related topics using social media data. The objectives of this study are to conduct volume and sentiment analyses base on the extracted social media contents on hospital healthcare services. Our results showed that patient safety was the most significant topic for users of Chinese social media platforms, followed by information technology and service efficiency. Our results showed that patient safety was the most significant topic for users of Chinese social media platforms, followed by information technology and service efficiency. By analyzing shared information from WeChat and Qzone, this study showed that patient safety was the most concerned topic for users of Chinese social media platform, followed by information technology and service efficiency, while the doctor-patient relationship was found to have the highest proportion of negative comments. doi = 10.3390/ijerph16071273 id = cord-272526-2fgtjouu author = Hutton, Thomas A title = Service industries, globalization, and urban restructuring within the Asia-Pacific: new development trajectories and planning responses date = 2003-05-30 keywords = Asia; Atlantic; Hong; Kong; Pacific; Shanghai; Singapore; Tokyo; Vancouver; city; industry; service; urban summary = 5 5 In general scholarly attention to the growth and development of service activities has evolved as follows: (a) an early interest in the growth of high-rise offices in the CBDs of the largest metropolitan cities, including important theoretical and conceptual contributions (Gottmann, 1961) , (b) a stream of empirical studies of office location, emphasizing regional policy implications and urban planning problems (Daniels, 1975; Goddard, 1975) , (c) growing interest in the social ramifications of services growth (Bell, 1973) , (d) a sharper analytical focus on business, ''producer'' and other intermediate services, and their role in urban and regional development (Noyelle and Stanback, 1984) , and in the operation of ''flexible'' industrial regimes, (e) assessments of the global dimensions of services development, especially in banking and finance, as well as in producer services and communications (Daniels, 1993 ), (f) acknowledgement of the importance of specialized services in the emergence of the ''informational city'' and urban society (Castells, 1989) , and (g) explorations of the intersections between tertiarization, occupational shifts, urban class (re)formation, and community-level impacts, especially in the metropolitan core (Ley, 1996) . doi = 10.1016/s0305-9006(03)00013-8 id = cord-327494-7a3szj8x author = Ibrahim, Mohamed Izham Mohamed title = Chapter 18 Assessment of Medication Dispensing and Extended Community Pharmacy Services date = 2018-12-31 keywords = community; health; pharmacist; pharmacy; service summary = doi = 10.1016/b978-0-12-811228-1.00018-2 id = cord-029207-pa74v61c author = Johns, Gemma title = A visual step-by-step guide for clinicians to use video consultations in mental health services: NHS examples of real-time practice in times of normal and pandemic healthcare delivery date = 2020-06-08 keywords = consultation; service; video summary = title: A visual step-by-step guide for clinicians to use video consultations in mental health services: NHS examples of real-time practice in times of normal and pandemic healthcare delivery This step-by-step guide will describe the set-up process based on the authors'' experience of two real-time National Health Service (NHS) examples: a single health board use (delivered in normal time), and an All-Wales National Video Consultation Service roll-out (delivered during an emergency pandemic as part of the COVID-19 response). This step-by-step guide will describe the set-up process based on the authors'' experience of two real-time National Health Service (NHS) examples: a single health board use (delivered in normal time), and an All-Wales National Video Consultation Service roll-out (delivered during an emergency pandemic as part of the COVID-19 response). doi = 10.1192/bjb.2020.71 id = cord-287684-z3l9tsir author = Johnson, Sonia title = Impact on mental health care and on mental health service users of the COVID-19 pandemic: a mixed methods survey of UK mental health care staff date = 2020-08-28 keywords = COVID-19; health; mental; service; table summary = doi = 10.1007/s00127-020-01927-4 id = cord-309902-xjb99k9n author = Kar, Arpan Kumar title = What Affects Usage Satisfaction in Mobile Payments? Modelling User Generated Content to Develop the “Digital Service Usage Satisfaction Model” date = 2020-07-18 keywords = mobile; payment; service; usage summary = The study establishes that cost, usefulness, trust, social influence, credibility, information privacy and responsiveness factors are more important to increase the usage satisfaction of mobile payments services. 2018; Southard and Siau 2004; Hong and Tam 2006) identified that factors like assurance, confidentiality, usefulness, trust, security, customer attitude, credibility, reliability, ease of use, cost, tangibility, performance, responsiveness, social influence, and information-risk which could affect the perceived quality of services significantly based on a single service encounter and thus impact the adoption of digital services like electronic payments. The study attempted to extend and connect different theories of technology adoption with service science and service quality literature to predict the usage satisfaction of mobile payment based on user generated content surrounding a specific service encounter. Our study highlights that factors like cost, usefulness, trust, social-influence, credibility, information privacy and responsiveness drive mobile payment service experiences and affect the usage satisfaction. doi = 10.1007/s10796-020-10045-0 id = cord-012022-r3xkpwte author = Keeble, Matthew title = Use of Online Food Delivery Services to Order Food Prepared Away-From-Home and Associated Sociodemographic Characteristics: A Cross-Sectional, Multi-Country Analysis date = 2020-07-17 keywords = delivery; food; service summary = title: Use of Online Food Delivery Services to Order Food Prepared Away-From-Home and Associated Sociodemographic Characteristics: A Cross-Sectional, Multi-Country Analysis Odds of any online food delivery service use were lower per additional year of age (OR: 0.95; 95% CI: 0.94, 0.95) and greater for respondents who were male (OR: 1.50; 95% CI: 1.35, 1.66), that identified with an ethnic minority (OR: 1.57; 95% CI: 1.38, 1.78), were highly educated (OR: 1.66; 95% CI: 1.46, 1.90), or living with children (OR: 2.71; 95% CI: 2.44, 3.01). Overall, 15% of respondents across Australia, Canada, Mexico, the UK, and the USA reported online food delivery service use in the past 7 days, however, almost two thirds of respondents had purchased food prepared away-from-home directly from food outlets but had not used an online food delivery service. doi = 10.3390/ijerph17145190 id = cord-284722-xnuta75p author = Kibria, Md. Golam title = Barriers to healthcare services for persons with disabilities in Bangladesh amid the COVID-19 pandemic date = 2020-07-03 keywords = service summary = title: Barriers to healthcare services for persons with disabilities in Bangladesh amid the COVID-19 pandemic 1 in villages and small towns hardly avail follow-up and emergency services amid the COVID-19 pandemic as they cannot visit tertiary and specialized hospitals in big towns and cities due to the shutdown. They cannot perform therapeutic exercises, activities of daily living and use assistive devices in the absence of caregivers, which are an important part of their regular healthcare. As in Bangladesh, disability rate is high in other LMICs, and PWDs from those countries have scarce access to emergency healthcare services amid the COVID-19 pandemic. Emergency transport services with special stickers should be made available at all times for PWDs to receive emergency services from tertiary and specialized hospitals in big towns and cities. Pain and Plight of People with Disabilities during COVID-19 Pandemic: Reflections from Nepal How have people with disabilities been affected by the COVID-19 pandemic? doi = 10.1016/j.puhip.2020.100027 id = cord-102835-71ome9h8 author = Levinson, Maxwell Adam title = FAIRSCAPE: A Framework for FAIR and Reproducible Biomedical Analytics date = 2020-08-15 keywords = Data; FAIRSCAPE; Service; evidence summary = All results are annotated with FAIR metadata using the evidence graph model for access, validation, reproducibility, and re-use of archived data and software. We set out to construct a provenance-aware computational data lake, as described above, by significantly extending and refactoring the identifier and metadata services framework we and our colleagues developed in the NIH Data Commons Pilot Project Consortium (Timothy Clark et al. We extended and re-engineered this framework over time to track and visualize computations and their evidence, to manage the computational objects (such as data and software) as well as their metadata, to analyze very large datasets with horizontal scale-out, to support neuroimaging workflows, and to make it generally more easy for scientists and computational analysts to use, by providing Binder and Notebook services (Jupyter et al. It supports transparent disclosure of the Evidence Graphs of computed results, with access to the persistent identifiers of the cited data or software, and to their stored metadata. doi = 10.1101/2020.08.10.244947 id = cord-288698-3e44z9p0 author = Li, Kui-Wai title = The economic strategy for the Hong Kong SAR: Evidence from productivity and cost analysis date = 2005-08-31 keywords = Hong; Kong; service summary = Abstract By using a growth accounting framework for the period 1980–2000, this paper estimates Hong Kong''s total factor productivity and unit labor cost of twenty industries classified into three economic sectors of tradable goods, tradable services and non-tradable services. This paper expanded the data used in Imai (2001) and followed the classification of economic sectors used in Wong and Tao (2000) , and extended the empirical analysis by comparing total factor productivity (TFP) with unlit labor cost analysis. With the exception of mining and quarrying that occupied only a small portion of GDP, individual industries that showed a positive geometric percentage growth in unit labor cost belong mainly to the non-tradable services (construction; community, social and personal services; real estate; restaurant and wholesale) and some tradable services (insurance; land transport; other transport services; business services and financing). doi = 10.1016/j.asieco.2005.06.008 id = cord-326113-r5a7qoks author = Mellis, Alexandra M. title = COVID-19-related treatment service disruptions among people with single- and polysubstance use concerns date = 2020-10-21 keywords = COVID-19; service summary = Individuals with substance use disorders (SUDs), including those in long-term recovery, and their loved ones are facing rapid changes to treatment and support services due to COVID-19. Individuals with substance use disorders (SUDs), including those in long-term recovery, and their families are facing rapid changes to SUD treatment and recovery support services, including mutual aid groups, due to COVID-19. Given that polysubstance use may be an indicator of higher-risk substance-use behavior, we examined J o u r n a l P r e -p r o o f Journal Pre-proof diminished access to treatment and recovery support services among individuals who reported using both single and multiple substances. We queries participants regarding the substances they or their family members used (alcohol, stimulants, opioids, nicotine, marijuana, sedatives, and other), and whether anything about their SUD recovery and treatment access had changed due to COVID-19. doi = 10.1016/j.jsat.2020.108180 id = cord-279713-97a86bor author = Negrini, Stefano title = Feasibility and acceptability of telemedicine to substitute outpatient rehabilitation services in the COVID-19 emergency in Italy: an observational everyday clinical-life study date = 2020-08-12 keywords = COVID-19; service summary = title: Feasibility and acceptability of telemedicine to substitute outpatient rehabilitation services in the COVID-19 emergency in Italy: an observational everyday clinical-life study Main Outcome Measure(s) We compared the number of services provided in three phases, among them and with corresponding periods in 2018 and 2019: during CONTROL (30 working days) and COVID surge (13 days) only usual consultations/physiotherapy were provided, while during TELEMED (15 days) only teleconsultations/telephysiotherapy. In front of the sudden COVID-19 emergency in Italy, and the mobility restrictions to the population, to 45 continue to provide our outpatient services (including hands-on physiotherapy and medical evaluations) we 46 have been forced to convert completely to telemedicine, rapidly developing specific ad-hoc solutions. We considered 3 phases: (1) CONTROL: usual services prior to discovery of COVID-19 spread (creation of 85 "red zones"), 30 working days (January 7 th to February 23 rd ); (2) Satisfaction with services provided was evaluated at the quality continuous improvement questionnaires, 93 while all professionals were closely monitored throughout the period with supervision, and email 94 consultations. doi = 10.1016/j.apmr.2020.08.001 id = cord-022070-soqeje4z author = Parry, Christopher M. title = Microbiology date = 2019-05-28 keywords = laboratory; level; service summary = Most of the world''s population lacks access to accurate, affordable, easy-to-use, quality-assured, reliable, and accessible diagnostic tests and misdiagnosis of infectious diseases is common and compromises patient care. • Laboratories in resource-restricted settings struggle with poor facilities, lack of reliable water and electricity, inadequate equipment and consumables, insufficient staff, poor training and low morale, absence of standard operating procedures and quality assurance programs, and inadequate levels of biosafety. • Surveillance by microbiology laboratories provides an understanding of the causes of infection in the local population and the levels of antimicrobial resistance in key pathogens, and informs public health policy on appropriate antimicrobial therapy and preventive strategies. • There is increasing recognition of the need to support the development of a quality-assured laboratory service in resource-restricted settings and develop simple and robust point-of-care diagnostics both for routine clinical care and outbreak response. doi = 10.1016/b978-0-323-55512-8.00021-1 id = cord-024619-0wihqs9i author = Parvin, Farhana title = Accessibility and site suitability for healthcare services using GIS-based hybrid decision-making approach: a study in Murshidabad, India date = 2020-05-11 keywords = GIS; accessibility; healthcare; service; site summary = Thus, require finding suitable sites for put forward new healthcare service, which was highlighted in the second tier of analysis based on land use land cover, distancing to road and rail, proximity to residential areas, and weighted overlay of accessibility as decision factors. The present study aimed to utilize spatial tools to integrate different spatial and aspatial information for spatial analysis of healthcare accessibility and inaccessibility which support to propose new health infrastructures in inaccessible areas in Murshidabad district of West Bengal, India. Murshidabad district come under the medium-to-low accessible zone for health service if only availability of medical institution will be the criteria but spatial location (distance, travel impedance, travel cost etc.) of the healthcare centres also a vital element for driving accessibility. While many previous researchers have highlighted the nonspatial data and statistical inference to analyse healthcare accessibility in a geographical location, the present study applied a GIS-based hybrid decision-making approach for assessing the spatial accessibility of healthcare facilities and site suitability analysis in Murshidabad district of West Bengal, India. doi = 10.1007/s41324-020-00330-0 id = cord-344656-xx76w7c0 author = Sarder, MD title = Logistics customer services date = 2020-10-16 keywords = customer; level; order; service summary = Such approaches include building up a strategic process to provide highly valued services to the customers, on-time deliveries, ensuring trade-off between costs and services, maintaining a harmonious relationship among all supply chain partners, continuously improving customer loyalty, and customer satisfaction as well as bringing the competitive environment in the market (Fig. 8.2 ). The process includes the receipt of the order, managing the payment, picking and packing the goods, shipping the package, delivering the package, providing customer service for the end-user, and handling the possible return of the goods. Fig. 8 .3 summarizes the most important customer service elements as on-time delivery, order fill rate, product condition, and accurate documentation. Multiple factors are critical in delivering high levels of customer service and they include high rates of order fulfillment, speed and frequency of delivery, inventory visibility, on-time delivery, condition of product on delivery, and accurate documentation on PO''s and bill of ladings. doi = 10.1016/b978-0-12-815974-3.00008-3 id = cord-257940-12nf27j4 author = Schwendicke, Falk title = Dental service utilization in the very old: an insurance database analysis from northeast Germany date = 2020-09-30 keywords = Germany; dental; service; utilization summary = In multi-variable analysis, social hardship status (OR: 1.14; 95% CI: 1.12-1.16), federal state (Brandenburg 0.85; 0.84–0.87; Mecklenburg-Western Pomerania: 0.80; 0.78–0.82), and age significantly affected utilization (0.95; 0.95–0.95/year), together with a range of co-morbidities according to ICD-10 and DRG. In a previous study and building on claims data, we found a disparate utilization of prosthetic services in the very old, with those aged 85 years or older, those living rural, and those with severe general health conditions utilizing prosthetic services, by large, to a lower degree than younger, urban living and only limitedly sick seniors [7] . In the present study, we used claims data from a large health insurance in northeast Germany to assess dental service utilization in the very old. We hypothesized that the utilization of dental services in the very old was associated with an individual''s age, general health status, place of living, and social status. doi = 10.1007/s00784-020-03591-z id = cord-266051-my2wj1uu author = Sheridan Rains, Luke title = Early impacts of the COVID-19 pandemic on mental health care and on people with mental health conditions: framework synthesis of international experiences and responses date = 2020-08-17 keywords = COVID-19; health; mental; report; service summary = • Effects on people with mental health problems resulting from infection control measures, including potential impacts of social isolation, and lack of access to usual supports, activities and community resources [8] . We aim to begin addressing this by searching for and summarising relevant material in the public domain early in the pandemic, including accounts published by people with relevant lived experience, practitioners, mental health organisations and policy makers, and also by journalists who have investigated experiences and perspectives of service users, carers and service providers. Our aim was to conduct a document analysis to create an initial mapping and synthesis of reports, from a number of perspectives, on the early impacts of and responses to the COVID-19 pandemic on mental health care and people with mental health conditions. doi = 10.1007/s00127-020-01924-7 id = cord-346606-bsvlr3fk author = Siriwardhana, Yushan title = The role of 5G for digital healthcare against COVID-19 pandemic: Opportunities and challenges date = 2020-11-04 keywords = COVID-19; healthcare; network; service summary = The novel ICT technologies such as Internet of Things (IoT) [2] , Artificial Intelligence (AI) [3] , Big Data, 5G communications, cloud computing and blockchain [4] can play a vital role to facilitate the environment fostering protection and improvement of people and economies. These 5G technologies will enable ubiquitous digital health services combating COVID-19, described in the following section as 5G based healthcare use cases. Other applications would perform regular health monitoring of patients such as followup visits, provide instructions on medical services, and spread knowledge on present COVID-19 situation and upto date precautions. To address the issues in healthcare related supply chains, industries can adopt smart manufacturing techniques equipped with IoT sensor networks, automated production lines which dynamically adapt to the variations in demand, and sophisticated monitoring systems. Hence, solutions developed using 5G technologies serve various health related use cases such as telehealth, supply chain management, self-isolation and contact tracing, and rapid health services deployments. doi = 10.1016/j.icte.2020.10.002 id = cord-326869-306jquy3 author = Stewart, R. title = Comparison of mental health service activity before and shortly after UK social distancing responses to the COVID-19 pandemic: February-March 2020 date = 2020-09-28 keywords = March; face; service summary = doi = 10.1101/2020.09.26.20202150 id = cord-261671-1pvg3apl author = Titov, Nickolai title = User characteristics and outcomes from a national digital mental health service: an observational study of registrants of the Australian MindSpot Clinic date = 2020-10-19 keywords = Clinic; DMHS; service; treatment summary = Among patients enrolled in a digital treatment course, we evaluated scales of depression (Patient Health Questionnaire-9 [PHQ-9]) and anxiety (Generalized Anxiety Disorder 7-Item Scale [GAD-7]), as primary measures of treatment outcome, from the screening assessment to post-treatment and a 3 month follow-up. 11 MindSpot provides information about symptoms and local mental health services, brief psychological assess ments, and therapist-guided treatments delivered via the internet and telephone to adults with symp toms of anxiety, dep ression, or chronic pain. As MindSpot is funded by the Australian Department of Health, patients seeking assessment or treatment must complete an online registration questionnaire and meet the following eligibility criteria: Australian resident eligible for publicly funded health services (ie, Medicare-funded services); aged 18 years or older; and self-reported principal complaint of anxiety, depression, or chronic pain. doi = 10.1016/s2589-7500(20)30224-7 id = cord-333599-hl11ln2r author = Tulchinsky, Theodore H. title = Planning and Managing Health Systems date = 2014-10-10 keywords = Public; USA; care; chapter; health; management; organization; service; system summary = Planning and management are changing in the era of the New Public Health with advances in prevention and treatment of disease, population health needs, innovative technologies such as genetic engineering, new immunizations that prevent cancers and infectious diseases, prevention of non-communicable diseases, environmental and nutritional health, and health promotion to reduce risk factors and improve healthful living for the individual and the community. Selection of the direction to be taken in organizing health services is usually based on a mix of factors, including the political view of the government, public opinion, and rational assessment of needs as indicated through epidemiological data, cost-benefit analysis, the experience of "good public health practice" from leading countries, and recommendations by expert groups. Health is a knowledge-based service industry, so that knowledge management and information technology are extremely important parts of the New Public Health, not only in patient care systems in hospitals, but also in public health delivery systems in the community, school, place of work, and home. doi = 10.1016/b978-0-12-415766-8.00012-4 id = cord-275056-nl4rhvlu author = Turner, Cameron title = The ALPHA Project: An architecture for leveraging public health applications date = 2005-12-13 keywords = Component; Health; Service; application summary = doi = 10.1016/j.ijmedinf.2005.10.006 id = cord-308378-qnkqckvm author = Yang, Li title = Financing strategies to improve essential public health equalization and its effects in China date = 2016-12-01 keywords = China; health; public; service summary = doi = 10.1186/s12939-016-0482-x id = cord-339339-5i6885uv author = Zhou, Jacy title = Systematic review of early abortion services in low- and middle-income country primary care: potential for reverse innovation and application in the UK context date = 2020-09-30 keywords = Health; abortion; care; service summary = doi = 10.1186/s12992-020-00613-z id = cord-339606-poa7w288 author = Zimmerman, Brittney S. title = Patient Perception of Telehealth Services for Breast and Gynecologic Oncology Care during the COVID-19 Pandemic: A Single Center Survey-based Study date = 2020-10-19 keywords = service; telehealth summary = doi = 10.4048/jbc.2020.23.e56 id = cord-002774-tpqsjjet author = nan title = Section II: Poster Sessions date = 2017-12-01 keywords = AIDS; Canada; Centre; City; Community; HCV; HIV; Health; India; MSM; National; New; Toronto; Vancouver; York; access; african; age; care; child; datum; drug; group; high; introduction; method; need; patient; population; poster; program; research; result; service; session; social; study; urban; woman; year summary = Results: The CHIP Framework The CHIP framework aims to improve the health and wellness of the urban communities served by St. Josephs Health Centre through four intersecting pillars: • Raising Community Voices provides an infrastructure and process that supports community stakeholder input into health care service planning, decision-making, and delivery by the hospital and across the continuum of care; • Sharing Reciprocal Capacity promotes healthy communities through the sharing of our intellectual and physical capacity with our community partners; • Cultivating Integration Initiatives facilitates vertical, horizontal, and intersectoral integration initiatives in support of community-identified needs and gaps; and • Facilitating Healthy Exchange develops best practices in community integration through community-based research, and facilitates community voice in informing public policy. doi = 10.1093/jurban/jti137 id = cord-010092-uftc8inx author = nan title = Abstract of 29th Regional Congress of the ISBT date = 2019-06-07 keywords = ABO; AIHA; Alinity; Background; Blood; CD34; Conclusions; DAT; December; HBV; HCV; HDFN; HEV; HIV; HLA; Health; Hospital; January; NAT; National; PBM; PCR; PLT; RBC; RHD; RNA; Red; SCD; Service; Summary; Transfusion; aim; anti; cell; dna; donation; donor; group; method; patient; platelet; result; sample; study; test summary = doi = 10.1111/vox.12792 id = cord-258957-22wnp1sv author = von der Gracht, Heiko A. title = Scenarios for the logistics services industry: A Delphi-based analysis for 2025() date = 2010-05-01 keywords = Delphi; high; industry; logistic; projection; scenario; service summary = Probable scenarios for the future of the logistics services industry in 2025 were developed based on 12 projections with high probabilities of occurrence and consensus among experts; these included, for example, projections about the diminishing economic gap between emerging markets and developing countries and the still unresolved energy supply problem to foster globalisation. doi = 10.1016/j.ijpe.2010.04.013