id author title date pages extension mime words sentences flesch summary cache txt cord-338334-252475qz Jindal, Rupinder P. Omnichannel battle between Amazon and Walmart: Is the focus on delivery the best strategy? 2020-09-16 .txt text/plain 9641 475 52 Although research in retailing has identified a multitude of attributes that influence customer's store choice behavior, these retailers seem to be focused inordinately on leveraging their physical infrastructure to provide quicker delivery of online orders as they attempt to compete with Amazon for a larger share of online shoppers. Using a multivariate probit choice model, we show that the key reason customers choose Amazon home delivery lies in the fundamentals of retailing -large assortment, competitive prices, and purchase convenience. Offline retailers such as Walmart should thus focus on providing these attributes in their online stores to wean away customers from online retailers such as Amazon instead of investing inordinately in their physical infrastructure to provide quicker delivery of orders. Home delivery of online orders placed at Amazon.com seems to be preferred the most by customers who place high importance on APC, i.e., product assortment, price competitiveness, and purchase convenience (β std = 0.39; p < 0.01). ./cache/cord-338334-252475qz.txt ./txt/cord-338334-252475qz.txt