key: cord-031975-no3dawlg
authors: nan
title: Editorial perspective September 2020 JVN issue
date: 2020-09-16
journal: J Vasc Nurs
DOI: 10.1016/j.jvn.2020.08.001
sha: 
doc_id: 31975
cord_uid: no3dawlg

nan

Editor's Perspective EDITORIAL PERSPECTIVE SEPTEMBER 2020 JVN ISSUE Several months into the pandemic, we have gained a better understanding of COVID-19. Access to healthcare remains challenging for patients and their families. As we propel toward virtual visits with great successes, such as managing chronic diseases, there are concerns for provider shortages. Practicing across state lines is complicated as providers attempt licensing in other states. Compact licensing alleviates the shortage, however this has not proven beneficial for providers such as MDs, advanced practice registered nurses (APRN), and Physician Assistants.

As we continue navigating uncharted territory coupled with healthcare provider shortages, the usage of chatbots has surged. Chatbots is software that allows the user to simulate real conversation between devices and user via conversational interfaces (CI). 1 Most corporate companies currently utilize Chatbot such as banking, hospitality, and e-commerce to name a few. The transition of chatbot use in healthcare is a newer concept. In attempts to provide efficient and effective access to healthcare, ''DoctorBot'' streamlines access to health information through a series of interactive conversations simulating human interaction. 2 The use of artificial intelligence (AI) has revolutionized healthcare with the ability to analyze data and leverage learned information geared toward a more proactive healthcare model. 3 Doctorbot is a health assistant CI collecting healthcare information, evaluating personal health information, and providing recommendation on health-care including scheduling an office follow up appointment. AI has dramatically changed healthcare. Imagine a patient has been discharged from the hospital after a vascular procedure; they are home and have questions. DoctorBot can assist the patient by understanding and assessing questions and if indicated schedule a follow up appointment with the healthcare provider to address any continued concerns based on the patient response.

The utilization of DoctorBot can potentially reduce healthcare expenses. Since this is a fairly new concept in healthcare, continuous data collection, and data analysis overtime will provide information to improve, revise, and tailor to the needs of our patients. Virtual visits coupled with DoctorBot provide assistance to patients around the clock at their fingertips. This combination can potentially reduce emergency room visits and move patient care to the outpatient setting, which is more cost effective than an inpatient hospitalization. Jasmiry Bennett, DNP, RN, ACNP-BC Editor-in-Chief

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