id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
cord-355291-fq0h895i	Yasir, Ammar	Modeling Impact of Word of Mouth and E-Government on Online Social Presence during COVID-19 Outbreak: A Multi-Mediation Approach	2020-04-24		.txt	text/plain	9022	516	47	In this study, we attempted to identify the role of E-government and COVID-19 word of mouth in terms of their direct impact on online social presence during the outbreak as well as their impacts mediated by epidemic protection and attitudes toward epidemic outbreaks. The study results revealed that the roles of E-government and COVID-19 word of mouth are positively related to online social presence during the outbreak. Epidemic protection and attitude toward epidemic outbreak were found to positively moderate the impact of the role of E-government and COVID-19 word of mouth on online social presence during the outbreak. We used five constructs (2019-nCoV-WOM, role of E-Govt, attitude toward epidemic outbreak, epidemic protection, and online social presence in the outbreak) with a conceptual multi-mediation model. Our study results revealed that attitude toward epidemic outbreak has a strong mediation effect between the role of E-Govt and online social presence during outbreaks, indicating that other governments and organizations can follow China's safety model.	./cache/cord-355291-fq0h895i.txt	./txt/cord-355291-fq0h895i.txt