id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
cord-356200-jp5ge300	Anderson, Barbara A	Crisis management in the Australian tourism industry: Preparedness, personnel and postscript	2006-12-31		.txt	text/plain	5302	239	59	Abstract Since the pilots' strike of 1989, the Australian tourism industry has experienced a series of 'shocks' or crises which have included the 1991 Gulf War, the Asian economic crisis in 1997, the dotcom crash of 2000, the collapse of the HIH Insurance Company, the World Trade Centre attacks and the demise of Ansett Airlines in 2001, the Bali bombings in 2002 and the Iraq War and the outbreak of the SARS (severe acute respiratory syndrome) epidemic in 2003. In 2002, a research project was carried out in a range of sectors of the Australian tourism industry to investigate the impact of the collapse of the HIH Insurance Company, the World Trade Centre attacks and the demise of Ansett Airlines on these organisations and the range of responses adopted to these events.	./cache/cord-356200-jp5ge300.txt	./txt/cord-356200-jp5ge300.txt