id author title date pages extension mime words sentences flesch summary cache txt cord-031885-by4cujyy Guo, Hai The digitalization and public crisis responses of small and medium enterprises: Implications from a COVID-19 survey 2020-09-15 .txt text/plain 7545 405 43 The empirical results show that digitalization has enabled SMEs to respond effectively to the public crisis by making use of their dynamic capabilities. Based on data from an online questionnaire survey conducted with 518 Chinese SMEs, the present study explores the relationships among digitalization, crisis response strategies to the COVID-19 outbreak, and the crisis response performance of SMEs. The survey results clearly show that digitalization can help SMEs employ emergency responses as well as respond strategically to public crises in the long run, thus contributing to the improvement in SMEs' performance. For long-term crisis responses, SMEs prefer to implement digital transformation strategies (0.71) instead of strategic changes in products, markets, and external relations (0.54). As shown in Table 4 , the survey results generally indicate that the digitalization of SMEs is positively associated with the implementation of crisis response strategies, including both short-term emergency responses (p < 0.05) and long-term strategic responses (p < 0.001). ./cache/cord-031885-by4cujyy.txt ./txt/cord-031885-by4cujyy.txt