id	author	title	date	pages	extension	mime	words	sentences	flesch	summary	cache	txt
cord-011451-nnunjora	Kolitz, Elysha	“Considerable unreimbursed medical care is delivered through electronic patient portals: a retrospective review”	2020-05-19		.txt	text/plain	291	33	67	title: "Considerable unreimbursed medical care is delivered through electronic patient portals: a retrospective review" We conducted a retrospective review to assess patient-initiated messages on the online portal 37 used in the dermatology clinic at UT Southwestern Medical Center called "MyChart. The message type was verified, and medical advice requests 50 were reviewed independently by each author. Encounters where physicians managed the entire 51 patient complaint through the MyChart portal were considered as separate electronic E&M 52 services of the patient's concern utilizing the CMS guidelines and thus potentially eligible for 53 provider reimbursement. Contact 56 hours and patient clinic encounters also rose during this same time period, but the rise in 57 messages outpaced the time spent in face-to-face care (Figure 2 ). In our sample, 58% of the 58 messages were medical advice requests and 30.75% of all messages met criteria for separate 59 E&M services via the portal.	./cache/cord-011451-nnunjora.txt	./txt/cord-011451-nnunjora.txt