key: cord-345443-6jxlqswz authors: Karim, Mustafa Abdul; Wadoo, Ovais; Reag, Shuja M.; Amro, Raed; Abdulla, Majid Al title: Telepsychiatry in the Arabian Gulf region- Implications beyond the Covid-19 Pandemic date: 2020-08-29 journal: Asian J Psychiatr DOI: 10.1016/j.ajp.2020.102397 sha: doc_id: 345443 cord_uid: 6jxlqswz nan This is a PDF file of an article that has undergone enhancements after acceptance, such as the addition of a cover page and metadata, and formatting for readability, but it is not yet the definitive version of record. This version will undergo additional copyediting, typesetting and review before it is published in its final form, but we are providing this version to give early visibility of the article. Please note that, during the production process, errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain. -19 -11 March 2020," n.d.) . The State of Qatar confirmed its first positive case on 29 th February 2020, and by June we had the highest infection rate per million population ("COVID19 Home," n.d.). This public health emergency prompted large-scale lockdown and home confinement to limit the spread of infection. The Ministry of Public Health in Qatar advised minimizing direct contact with patients for non-urgent care. These restrictions had a huge impact on provision of psychiatric services. As the pandemic was evolving, it became clear that mitigation strategies need to be put in place, and in March 2020, telepsychiatry services were introduced. These services used telephone or videoconferencing to limit face-to-face interaction in the delivery of outpatient psychiatric services. We analyzed the data on the number of new and follow-up cases and the rate of non-engagement (no-show rate) in the mental health outpatient setting in the four months following the introduction of telepsychiatry, and found that J o u r n a l P r e -p r o o f the total number of individuals accessing mental health services between March and June of 2020 increased by approximately 36.5% compared to the same period in 2019, with a similar pattern following differential analysis of new and follow-up cases. In addition, a trend towards higher rate of engagement (less percentage of no-shows) was also observed when comparing the corresponding time periods. No discernible differences were found following gender stratification (Table1). Of note, the total population of Qatar is about 2.79 million as of June 2020, compared to 2.63 million in June 2019, indicating that the significant rise in demand on mental health services was most likely due to COVID-related distress than would be expected from population growth alone ("Monthly Figures on Total Population," n.d.). Qatar has a predominantly state-funded mental healthcare system (Saeed et al., 2020) . Lack of engagement at psychiatry outpatient clinics stands as a crucial barrier to effective mental health care delivery and leads to waste of important resources. In 2019, the total psychiatric appointment default rate at HMC was 22%, comparable to internationally reported figures (Adelufosi et al., 2013; Hull et al., 2002; Pang et al., 1995) . The initial results of using telepsychiatry in Qatar are indeed promising, encouraging us to consider its implementation as an additional component of a mental health delivery system even after the pandemic. This is particularly important given the anticipated increase in demand on mental health services post pandemic, dearth of trained mental health professionals and reluctance of families to engage with mental health services due to stigma (Kehyayan et al., 2020) . Telepsychiatry services have been implemented in many countries even before the pandemic and are shown to be clinically effective delivery methods of mental health services that enhance access to care (Hubley et al., 2016) . However, given the wide disparity of this region's sociocultural milieu in comparison to J o u r n a l P r e -p r o o f other countries where it has been assessed, it is paramount that the use of telepsychiatry in this region is evaluated for its feasibility, acceptability and effectiveness. In addition, the establishment of stringent governance mechanisms is necessary to ensure the protection of patient autonomy, confidentiality, and privacy. This is in keeping with the recommendation by the editorial of this journal (Tandon, 2020) , which advocates service changes to be based on data to address the short and long-term impact of the continuing COVID-19 pandemic. None Funding: This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors. Ethics Consideration: Permission was granted to publish this anonymized aggregate data from hospital directors of the corresponding mental health services. No patient records were accessed, and hence IRB approval was not required. Author Contributions: All authors contributed to the conception, analysis and drafting of this letter. J o u r n a l P r e -p r o o f Pattern of attendance and predictors of default among Nigerian outpatients with schizophrenia Review of key telepsychiatry outcomes A waste of time: nonattendance at out-patient clinics in a Stigma and Mental Illness: Insights from the Literature and Implications Monthly Figures on Total Population An audit study of defaulters of regular psychiatric outpatient appointments in Hong Kong Mental Health in Qatar: Challenges and Prospects COVID-19 and mental health: Preserving humanity, maintaining sanity, and promoting health WHO Director-General's opening remarks at the media briefing on COVID-19 -11 Follow-up Cases Seen Total Seen New Cases No Show