id author title date pages extension mime words sentences flesch summary cache txt 5244 Gerrity, Robert Editor's Comments 2013-09-15 2 .pdf application/pdf 616 30 50 In this month's issue, we welcome back the President's Message column, with incoming LITA compelling piece describing the background, use, and potential library application of searchable University look at the potential effects of cloud-based next-generation library services platforms library services, Megan Johnson from Appalachian State University reports on usability testing of delivering web-based library services that will actually be of value to our users, delivered with To the user I was observing, the complexity undergraduate art history major, she was primarily interested in library resources and services resources using the library homepage as a starting point, rather than the LMS, she quickly became simple, direct "Resolve my library fees" link, with clear instructions on how to fix their problem, as we should be focussing on designing and delivering services that can be embedded in the context of the user's natural workflows, not the library's. If you have a passion for library technology, a willingness to ./cache/5244.pdf ./txt/5244.txt