id sid tid token lemma pos 3348 1 1 Manzari Manzari NNP 3348 1 2 USER USER NNP 3348 1 3 - - HYPH 3348 1 4 CENTERED centered NN 3348 1 5 DESIGN design NN 3348 1 6 OF of IN 3348 1 7 A a DT 3348 1 8 WEB WEB NNP 3348 1 9 SITE site NN 3348 1 10 | | CD 3348 1 11 MANZARI MANZARI NNS 3348 1 12 AND and CC 3348 1 13 TRINIDAD TRINIDAD NNP 3348 1 14 - - HYPH 3348 1 15 CHRISTENSEN CHRISTENSEN NNP 3348 1 16 163 163 CD 3348 1 17 This this DT 3348 1 18 study study NN 3348 1 19 describes describe VBZ 3348 1 20 the the DT 3348 1 21 life life NN 3348 1 22 cycle cycle NN 3348 1 23 of of IN 3348 1 24 a a DT 3348 1 25 library library NN 3348 1 26 Web web NN 3348 1 27 site site NN 3348 1 28 created create VBN 3348 1 29 with with IN 3348 1 30 a a DT 3348 1 31 user user NN 3348 1 32 - - HYPH 3348 1 33 centered center VBN 3348 1 34 design design NN 3348 1 35 process process NN 3348 1 36 to to TO 3348 1 37 serve serve VB 3348 1 38 a a DT 3348 1 39 graduate graduate JJ 3348 1 40 school school NN 3348 1 41 of of IN 3348 1 42 library library NN 3348 1 43 and and CC 3348 1 44 information information NN 3348 1 45 science science NN 3348 1 46 ( ( -LRB- 3348 1 47 LIS LIS NNP 3348 1 48 ) ) -RRB- 3348 1 49 . . . 3348 2 1 Findings finding NNS 3348 2 2 based base VBN 3348 2 3 on on IN 3348 2 4 a a DT 3348 2 5 heuristic heuristic JJ 3348 2 6 evaluation evaluation NN 3348 2 7 and and CC 3348 2 8 usability usability NN 3348 2 9 study study NN 3348 2 10 were be VBD 3348 2 11 applied apply VBN 3348 2 12 in in IN 3348 2 13 an an DT 3348 2 14 iterative iterative JJ 3348 2 15 redesign redesign NN 3348 2 16 of of IN 3348 2 17 the the DT 3348 2 18 site site NN 3348 2 19 to to TO 3348 2 20 better better RB 3348 2 21 serve serve VB 3348 2 22 the the DT 3348 2 23 needs need NNS 3348 2 24 of of IN 3348 2 25 this this DT 3348 2 26 special special JJ 3348 2 27 academic academic JJ 3348 2 28 library library NN 3348 2 29 population population NN 3348 2 30 . . . 3348 3 1 Recommendations recommendation NNS 3348 3 2 for for IN 3348 3 3 design design NN 3348 3 4 of of IN 3348 3 5 Web web NN 3348 3 6 - - HYPH 3348 3 7 based base VBN 3348 3 8 services service NNS 3348 3 9 for for IN 3348 3 10 library library NN 3348 3 11 patrons patron NNS 3348 3 12 from from IN 3348 3 13 LIS LIS NNP 3348 3 14 programs program NNS 3348 3 15 are be VBP 3348 3 16 dis- dis- RB 3348 3 17 cussed cuss VBN 3348 3 18 , , , 3348 3 19 as as RB 3348 3 20 well well RB 3348 3 21 as as IN 3348 3 22 implications implication NNS 3348 3 23 for for IN 3348 3 24 Web web NN 3348 3 25 sites site NNS 3348 3 26 for for IN 3348 3 27 special special JJ 3348 3 28 libraries library NNS 3348 3 29 within within IN 3348 3 30 larger large JJR 3348 3 31 academic academic JJ 3348 3 32 library library NN 3348 3 33 settings setting NNS 3348 3 34 . . . 3348 4 1 U U NNP 3348 4 2 ser ser NN 3348 4 3 - - HYPH 3348 4 4 centered center VBN 3348 4 5 design design NN 3348 4 6 principles principle NNS 3348 4 7 were be VBD 3348 4 8 applied apply VBN 3348 4 9 to to IN 3348 4 10 the the DT 3348 4 11 creation creation NN 3348 4 12 of of IN 3348 4 13 a a DT 3348 4 14 Web web NN 3348 4 15 site site NN 3348 4 16 for for IN 3348 4 17 the the DT 3348 4 18 Library Library NNP 3348 4 19 and and CC 3348 4 20 Information Information NNP 3348 4 21 Science Science NNP 3348 4 22 ( ( -LRB- 3348 4 23 LIS LIS NNP 3348 4 24 ) ) -RRB- 3348 4 25 Library Library NNP 3348 4 26 at at IN 3348 4 27 the the DT 3348 4 28 C. C. NNP 3348 4 29 W. W. NNP 3348 4 30 Post Post NNP 3348 4 31 campus campus NN 3348 4 32 of of IN 3348 4 33 Long Long NNP 3348 4 34 Island Island NNP 3348 4 35 University University NNP 3348 4 36 . . . 3348 5 1 This this DT 3348 5 2 Web web NN 3348 5 3 site site NN 3348 5 4 was be VBD 3348 5 5 designed design VBN 3348 5 6 for for IN 3348 5 7 use use NN 3348 5 8 by by IN 3348 5 9 master master NN 3348 5 10 ’s ’s POS 3348 5 11 degree degree NN 3348 5 12 and and CC 3348 5 13 doctoral doctoral JJ 3348 5 14 students student NNS 3348 5 15 in in IN 3348 5 16 the the DT 3348 5 17 Palmer Palmer NNP 3348 5 18 School School NNP 3348 5 19 of of IN 3348 5 20 Library Library NNP 3348 5 21 and and CC 3348 5 22 Information Information NNP 3348 5 23 Science Science NNP 3348 5 24 . . . 3348 6 1 The the DT 3348 6 2 prototype prototype NN 3348 6 3 was be VBD 3348 6 4 subjected subject VBN 3348 6 5 to to IN 3348 6 6 a a DT 3348 6 7 usability usability NN 3348 6 8 study study NN 3348 6 9 consisting consist VBG 3348 6 10 of of IN 3348 6 11 a a DT 3348 6 12 heuristic heuristic JJ 3348 6 13 evaluation evaluation NN 3348 6 14 and and CC 3348 6 15 usability usability NN 3348 6 16 testing testing NN 3348 6 17 . . . 3348 7 1 The the DT 3348 7 2 results result NNS 3348 7 3 were be VBD 3348 7 4 employed employ VBN 3348 7 5 in in IN 3348 7 6 an an DT 3348 7 7 iterative iterative JJ 3348 7 8 redesign redesign NN 3348 7 9 of of IN 3348 7 10 the the DT 3348 7 11 Web web NN 3348 7 12 site site NN 3348 7 13 to to TO 3348 7 14 better better RB 3348 7 15 accommodate accommodate VB 3348 7 16 users user NNS 3348 7 17 ’ ’ POS 3348 7 18 needs need NNS 3348 7 19 . . . 3348 8 1 This this DT 3348 8 2 was be VBD 3348 8 3 the the DT 3348 8 4 first first JJ 3348 8 5 usabil- usabil- JJ 3348 8 6 ity ity NNP 3348 8 7 study study NN 3348 8 8 of of IN 3348 8 9 a a DT 3348 8 10 Web web NN 3348 8 11 site site NN 3348 8 12 at at IN 3348 8 13 the the DT 3348 8 14 C. C. NNP 3348 8 15 W. W. NNP 3348 8 16 Post Post NNP 3348 8 17 library library NN 3348 8 18 . . . 3348 9 1 Human human JJ 3348 9 2 - - HYPH 3348 9 3 computer computer NN 3348 9 4 interaction interaction NN 3348 9 5 , , , 3348 9 6 the the DT 3348 9 7 study study NN 3348 9 8 of of IN 3348 9 9 the the DT 3348 9 10 inter- inter- NNP 3348 9 11 action action NN 3348 9 12 of of IN 3348 9 13 human human JJ 3348 9 14 performance performance NN 3348 9 15 with with IN 3348 9 16 computers computer NNS 3348 9 17 , , , 3348 9 18 imposes impose VBZ 3348 9 19 a a DT 3348 9 20 rigorous rigorous JJ 3348 9 21 methodology methodology NN 3348 9 22 on on IN 3348 9 23 the the DT 3348 9 24 process process NN 3348 9 25 of of IN 3348 9 26 user user NN 3348 9 27 - - HYPH 3348 9 28 interface interface NN 3348 9 29 design design NN 3348 9 30 . . . 3348 10 1 More More JJR 3348 10 2 than than IN 3348 10 3 an an DT 3348 10 4 intuitive intuitive JJ 3348 10 5 determination determination NN 3348 10 6 of of IN 3348 10 7 user- user- NNP 3348 10 8 friendliness friendliness NN 3348 10 9 , , , 3348 10 10 a a DT 3348 10 11 successful successful JJ 3348 10 12 interactive interactive JJ 3348 10 13 product product NN 3348 10 14 is be VBZ 3348 10 15 developed develop VBN 3348 10 16 by by IN 3348 10 17 careful careful JJ 3348 10 18 design design NN 3348 10 19 , , , 3348 10 20 testing testing NN 3348 10 21 , , , 3348 10 22 and and CC 3348 10 23 redesign redesign VB 3348 10 24 based base VBN 3348 10 25 on on IN 3348 10 26 the the DT 3348 10 27 testing testing NN 3348 10 28 outcomes outcome NNS 3348 10 29 . . . 3348 11 1 Testing test VBG 3348 11 2 the the DT 3348 11 3 product product NN 3348 11 4 several several JJ 3348 11 5 times time NNS 3348 11 6 as as IN 3348 11 7 it -PRON- PRP 3348 11 8 is be VBZ 3348 11 9 being be VBG 3348 11 10 developed develop VBN 3348 11 11 , , , 3348 11 12 or or CC 3348 11 13 iterative iterative JJ 3348 11 14 testing testing NN 3348 11 15 , , , 3348 11 16 allows allow VBZ 3348 11 17 the the DT 3348 11 18 users user NNS 3348 11 19 ’ ’ POS 3348 11 20 needs need NNS 3348 11 21 to to TO 3348 11 22 be be VB 3348 11 23 incorporated incorporate VBN 3348 11 24 into into IN 3348 11 25 the the DT 3348 11 26 design design NN 3348 11 27 . . . 3348 12 1 The the DT 3348 12 2 interface interface NN 3348 12 3 should should MD 3348 12 4 be be VB 3348 12 5 designed design VBN 3348 12 6 for for IN 3348 12 7 a a DT 3348 12 8 specific specific JJ 3348 12 9 community community NN 3348 12 10 of of IN 3348 12 11 users user NNS 3348 12 12 and and CC 3348 12 13 set set NN 3348 12 14 of of IN 3348 12 15 tasks task NNS 3348 12 16 to to TO 3348 12 17 be be VB 3348 12 18 accomplished accomplish VBN 3348 12 19 , , , 3348 12 20 with with IN 3348 12 21 the the DT 3348 12 22 goal goal NN 3348 12 23 of of IN 3348 12 24 creating create VBG 3348 12 25 a a DT 3348 12 26 consistent consistent JJ 3348 12 27 , , , 3348 12 28 usable usable JJ 3348 12 29 product product NN 3348 12 30 . . . 3348 13 1 The the DT 3348 13 2 LIS LIS NNP 3348 13 3 Library Library NNP 3348 13 4 had have VBD 3348 13 5 a a DT 3348 13 6 Web web NN 3348 13 7 site site NN 3348 13 8 that that WDT 3348 13 9 was be VBD 3348 13 10 simply simply RB 3348 13 11 a a DT 3348 13 12 description description NN 3348 13 13 of of IN 3348 13 14 the the DT 3348 13 15 collection collection NN 3348 13 16 and and CC 3348 13 17 did do VBD 3348 13 18 not not RB 3348 13 19 provide provide VB 3348 13 20 access access NN 3348 13 21 to to IN 3348 13 22 online online JJ 3348 13 23 specialized specialized JJ 3348 13 24 resources resource NNS 3348 13 25 . . . 3348 14 1 A a DT 3348 14 2 new new JJ 3348 14 3 Web web NN 3348 14 4 site site NN 3348 14 5 was be VBD 3348 14 6 designed design VBN 3348 14 7 for for IN 3348 14 8 the the DT 3348 14 9 LIS LIS NNP 3348 14 10 library library NN 3348 14 11 by by IN 3348 14 12 the the DT 3348 14 13 incoming incoming JJ 3348 14 14 LIS LIS NNP 3348 14 15 librarian librarian NN 3348 14 16 who who WP 3348 14 17 made make VBD 3348 14 18 a a DT 3348 14 19 determination determination NN 3348 14 20 of of IN 3348 14 21 what what WP 3348 14 22 content content NN 3348 14 23 might may MD 3348 14 24 be be VB 3348 14 25 useful useful JJ 3348 14 26 for for IN 3348 14 27 LIS LIS NNP 3348 14 28 students student NNS 3348 14 29 and and CC 3348 14 30 faculty faculty NN 3348 14 31 . . . 3348 15 1 The the DT 3348 15 2 goal goal NN 3348 15 3 was be VBD 3348 15 4 to to TO 3348 15 5 have have VB 3348 15 6 such such JJ 3348 15 7 content content NN 3348 15 8 readily readily RB 3348 15 9 accessible accessible JJ 3348 15 10 in in IN 3348 15 11 a a DT 3348 15 12 Web web NN 3348 15 13 site site NN 3348 15 14 separate separate JJ 3348 15 15 from from IN 3348 15 16 the the DT 3348 15 17 main main JJ 3348 15 18 library library NN 3348 15 19 Web web NN 3348 15 20 site site NN 3348 15 21 . . . 3348 16 1 The the DT 3348 16 2 Web web NN 3348 16 3 site site NN 3348 16 4 for for IN 3348 16 5 the the DT 3348 16 6 LIS LIS NNP 3348 16 7 library library NN 3348 16 8 includes include VBZ 3348 16 9 : : : 3348 16 10 ฀ ฀ NNP 3348 16 11 access access NN 3348 16 12 to to IN 3348 16 13 all all DT 3348 16 14 online online JJ 3348 16 15 databases database NNS 3348 16 16 and and CC 3348 16 17 journals journal NNS 3348 16 18 related relate VBN 3348 16 19 to to IN 3348 16 20 LIS LIS NNP 3348 16 21 ; ; : 3348 16 22 ฀ ฀ NNP 3348 16 23 a a DT 3348 16 24 general general JJ 3348 16 25 overview overview NN 3348 16 26 of of IN 3348 16 27 the the DT 3348 16 28 LIS LIS NNP 3348 16 29 library library NN 3348 16 30 and and CC 3348 16 31 its -PRON- PRP$ 3348 16 32 resources resource NNS 3348 16 33 as as RB 3348 16 34 well well RB 3348 16 35 as as IN 3348 16 36 contact contact NN 3348 16 37 information information NN 3348 16 38 , , , 3348 16 39 hours hour NNS 3348 16 40 , , , 3348 16 41 and and CC 3348 16 42 staff staff NN 3348 16 43 ; ; : 3348 16 44 ฀ ฀ NNP 3348 16 45 a a DT 3348 16 46 list list NN 3348 16 47 of of IN 3348 16 48 all all DT 3348 16 49 print print NN 3348 16 50 and and CC 3348 16 51 online online JJ 3348 16 52 LIS LIS NNP 3348 16 53 library library NN 3348 16 54 journal journal VBP 3348 16 55 sub- sub- JJ 3348 16 56 scriptions scription NNS 3348 16 57 , , , 3348 16 58 grouped group VBN 3348 16 59 by by IN 3348 16 60 both both DT 3348 16 61 title title NN 3348 16 62 and and CC 3348 16 63 subject subject NN 3348 16 64 , , , 3348 16 65 with with IN 3348 16 66 links link NNS 3348 16 67 to to TO 3348 16 68 access access VB 3348 16 69 the the DT 3348 16 70 online online JJ 3348 16 71 journals journal NNS 3348 16 72 ; ; : 3348 16 73 ฀ ฀ NNP 3348 16 74 links link NNS 3348 16 75 to to IN 3348 16 76 other other JJ 3348 16 77 Web web NN 3348 16 78 sites site NNS 3348 16 79 in in IN 3348 16 80 the the DT 3348 16 81 LIS LIS NNP 3348 16 82 field field NN 3348 16 83 ; ; : 3348 16 84 ฀ ฀ NN 3348 16 85 links link NNS 3348 16 86 to to IN 3348 16 87 other other JJ 3348 16 88 university university NN 3348 16 89 Web web NN 3348 16 90 pages page NNS 3348 16 91 , , , 3348 16 92 including include VBG 3348 16 93 the the DT 3348 16 94 main main JJ 3348 16 95 library library NN 3348 16 96 ’s ’s POS 3348 16 97 home home NN 3348 16 98 page page NN 3348 16 99 , , , 3348 16 100 library library JJ 3348 16 101 catalog catalog NN 3348 16 102 , , , 3348 16 103 and and CC 3348 16 104 in- in- JJ 3348 16 105 structions struction NNS 3348 16 106 for for IN 3348 16 107 remote remote JJ 3348 16 108 database database NN 3348 16 109 access access NN 3348 16 110 , , , 3348 16 111 as as RB 3348 16 112 well well RB 3348 16 113 as as IN 3348 16 114 to to IN 3348 16 115 the the DT 3348 16 116 LIS LIS NNP 3348 16 117 school school NN 3348 16 118 Web web NN 3348 16 119 site site NN 3348 16 120 ; ; : 3348 16 121 ฀ ฀ NNP 3348 16 122 a a DT 3348 16 123 link link NN 3348 16 124 to to IN 3348 16 125 JAKE JAKE NNP 3348 16 126 ( ( -LRB- 3348 16 127 Jointly jointly RB 3348 16 128 Administered Administered NNP 3348 16 129 Knowledge Knowledge NNP 3348 16 130 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3348 17 4 arranged arrange VBN 3348 17 5 in in IN 3348 17 6 four four CD 3348 17 7 top top JJ 3348 17 8 - - HYPH 3348 17 9 level level NN 3348 17 10 pages page NNS 3348 17 11 with with IN 3348 17 12 sublevels sublevel NNS 3348 17 13 . . . 3348 18 1 Design design NN 3348 18 2 considerations consideration NNS 3348 18 3 included include VBD 3348 18 4 making make VBG 3348 18 5 the the DT 3348 18 6 site site NN 3348 18 7 both both CC 3348 18 8 easy easy JJ 3348 18 9 to to TO 3348 18 10 learn learn VB 3348 18 11 and and CC 3348 18 12 efficient efficient JJ 3348 18 13 once once IN 3348 18 14 users user NNS 3348 18 15 were be VBD 3348 18 16 familiar familiar JJ 3348 18 17 with with IN 3348 18 18 it -PRON- PRP 3348 18 19 . . . 3348 19 1 Since since IN 3348 19 2 classes class NNS 3348 19 3 are be VBP 3348 19 4 taught teach VBN 3348 19 5 at at IN 3348 19 6 four four CD 3348 19 7 locations location NNS 3348 19 8 in in IN 3348 19 9 the the DT 3348 19 10 metropolitan metropolitan JJ 3348 19 11 area area NN 3348 19 12 , , , 3348 19 13 the the DT 3348 19 14 site site NN 3348 19 15 needed need VBN 3348 19 16 to to TO 3348 19 17 be be VB 3348 19 18 flexible flexible JJ 3348 19 19 enough enough RB 3348 19 20 to to TO 3348 19 21 serve serve VB 3348 19 22 students student NNS 3348 19 23 at at IN 3348 19 24 the the DT 3348 19 25 C. C. NNP 3348 19 26 W. W. NNP 3348 19 27 Post Post NNP 3348 19 28 campus campus NN 3348 19 29 library library NN 3348 19 30 as as RB 3348 19 31 well well RB 3348 19 32 as as IN 3348 19 33 remotely remotely RB 3348 19 34 . . . 3348 20 1 The the DT 3348 20 2 layout layout NN 3348 20 3 of of IN 3348 20 4 the the DT 3348 20 5 information information NN 3348 20 6 was be VBD 3348 20 7 designed design VBN 3348 20 8 to to TO 3348 20 9 make make VB 3348 20 10 the the DT 3348 20 11 Web web NN 3348 20 12 site site NN 3348 20 13 uncluttered uncluttered JJ 3348 20 14 and and CC 3348 20 15 attractive attractive JJ 3348 20 16 . . . 3348 21 1 Different different JJ 3348 21 2 color color NN 3348 21 3 schemes scheme NNS 3348 21 4 were be VBD 3348 21 5 tried try VBN 3348 21 6 and and CC 3348 21 7 informally informally RB 3348 21 8 polled poll VBN 3348 21 9 among among IN 3348 21 10 users user NNS 3348 21 11 . . . 3348 22 1 A a DT 3348 22 2 version version NN 3348 22 3 with with IN 3348 22 4 white white JJ 3348 22 5 text text NN 3348 22 6 on on IN 3348 22 7 black black JJ 3348 22 8 background background NN 3348 22 9 prompted prompt VBD 3348 22 10 strong strong JJ 3348 22 11 likes like NNS 3348 22 12 or or CC 3348 22 13 dislikes dislike NNS 3348 22 14 when when WRB 3348 22 15 shown show VBN 3348 22 16 to to IN 3348 22 17 users user NNS 3348 22 18 . . . 3348 23 1 Although although IN 3348 23 2 this this DT 3348 23 3 combination combination NN 3348 23 4 is be VBZ 3348 23 5 easy easy JJ 3348 23 6 to to TO 3348 23 7 read read VB 3348 23 8 , , , 3348 23 9 it -PRON- PRP 3348 23 10 was be VBD 3348 23 11 rejected reject VBN 3348 23 12 because because IN 3348 23 13 of of IN 3348 23 14 the the DT 3348 23 15 strong strong JJ 3348 23 16 negative negative JJ 3348 23 17 reactions reaction NNS 3348 23 18 from from IN 3348 23 19 several several JJ 3348 23 20 users user NNS 3348 23 21 . . . 3348 24 1 Photographs photograph NNS 3348 24 2 of of IN 3348 24 3 the the DT 3348 24 4 LIS LIS NNP 3348 24 5 library library NN 3348 24 6 and and CC 3348 24 7 students student NNS 3348 24 8 were be VBD 3348 24 9 included include VBN 3348 24 10 . . . 3348 25 1 The the DT 3348 25 2 pages page NNS 3348 25 3 were be VBD 3348 25 4 designed design VBN 3348 25 5 with with IN 3348 25 6 a a DT 3348 25 7 menu menu NN 3348 25 8 on on IN 3348 25 9 the the DT 3348 25 10 left left JJ 3348 25 11 side side NN 3348 25 12 ; 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C. NNP 3348 27 130 W. W. NNP 3348 27 131 Post Post NNP 3348 27 132 Campus Campus NNP 3348 27 133 of of IN 3348 27 134 Long Long NNP 3348 27 135 Island Island NNP 3348 27 136 University University NNP 3348 27 137 , , , 3348 27 138 Brookville Brookville NNP 3348 27 139 , , , 3348 27 140 N.Y. New York NNP 3348 27 141 Jeremiah Jeremiah NNP 3348 27 142 Trinidad Trinidad NNP 3348 27 143 - - HYPH 3348 27 144 Christensen Christensen NNP 3348 27 145 ( ( -LRB- 3348 27 146 jt2118@columbia.edu jt2118@columbia.edu NNP 3348 27 147 ) ) -RRB- 3348 27 148 is be VBZ 3348 27 149 a a DT 3348 27 150 GIS GIS NNP 3348 27 151 / / SYM 3348 27 152 Map Map NNP 3348 27 153 Librarian Librarian NNP 3348 27 154 at at IN 3348 27 155 Columbia Columbia NNP 3348 27 156 University University NNP 3348 27 157 , , , 3348 27 158 New New NNP 3348 27 159 York York NNP 3348 27 160 , , , 3348 27 161 N.Y. New York NNP 3348 27 162 164 164 CD 3348 27 163 INFORMATION INFORMATION VBD 3348 27 164 TECHNOLOGY technology NN 3348 27 165 AND and CC 3348 27 166 LIBRARIES library NNS 3348 27 167 | | NNP 3348 27 168 SEPTEMBER SEPTEMBER NNP 3348 27 169 2006 2006 CD 3348 27 170 as as IN 3348 27 171 a a DT 3348 27 172 commitment commitment NN 3348 27 173 to to IN 3348 27 174 users user NNS 3348 27 175 . . . 3348 28 1 Dumas duma NNS 3348 28 2 and and CC 3348 28 3 Reddish Reddish NNP 3348 28 4 explain explain VBP 3348 28 5 it -PRON- PRP 3348 28 6 simply simply RB 3348 28 7 : : : 3348 28 8 “ " `` 3348 28 9 Usability usability NN 3348 28 10 means mean VBZ 3348 28 11 that that IN 3348 28 12 the the DT 3348 28 13 people people NNS 3348 28 14 who who WP 3348 28 15 use use VBP 3348 28 16 the the DT 3348 28 17 product product NN 3348 28 18 can can MD 3348 28 19 do do VB 3348 28 20 so so RB 3348 28 21 quickly quickly RB 3348 28 22 and and CC 3348 28 23 easily easily RB 3348 28 24 to to TO 3348 28 25 accomplish accomplish VB 3348 28 26 their -PRON- PRP$ 3348 28 27 own own JJ 3348 28 28 tasks task NNS 3348 28 29 . . . 3348 28 30 ”3 ”3 '' 3348 28 31 User User NNP 3348 28 32 - - HYPH 3348 28 33 centered center VBN 3348 28 34 design design NN 3348 28 35 incorporates incorporate VBZ 3348 28 36 usability usability NN 3348 28 37 principles principle NNS 3348 28 38 into into IN 3348 28 39 product product NN 3348 28 40 design design NN 3348 28 41 and and CC 3348 28 42 places place VBZ 3348 28 43 the the DT 3348 28 44 focus focus NN 3348 28 45 on on IN 3348 28 46 the the DT 3348 28 47 user user NN 3348 28 48 during during IN 3348 28 49 project project NN 3348 28 50 development development NN 3348 28 51 . . . 3348 29 1 Gould Gould NNP 3348 29 2 and and CC 3348 29 3 Lewis Lewis NNP 3348 29 4 cite cite VBP 3348 29 5 three three CD 3348 29 6 principles principle NNS 3348 29 7 of of IN 3348 29 8 user user NN 3348 29 9 - - HYPH 3348 29 10 centered center VBN 3348 29 11 design design NN 3348 29 12 : : : 3348 29 13 an an DT 3348 29 14 early early JJ 3348 29 15 focus focus NN 3348 29 16 on on IN 3348 29 17 users user NNS 3348 29 18 and and CC 3348 29 19 tasks task NNS 3348 29 20 , , , 3348 29 21 empirical empirical JJ 3348 29 22 measurement measurement NN 3348 29 23 of of IN 3348 29 24 product product NN 3348 29 25 usage usage NN 3348 29 26 , , , 3348 29 27 and and CC 3348 29 28 iterative iterative JJ 3348 29 29 design design NN 3348 29 30 to to TO 3348 29 31 include include VB 3348 29 32 user user NN 3348 29 33 input input NN 3348 29 34 into into IN 3348 29 35 product product NN 3348 29 36 design design NN 3348 29 37 and and CC 3348 29 38 modification.4 modification.4 CD 3348 29 39 Jakob Jakob NNP 3348 29 40 Nielsen Nielsen NNP 3348 29 41 , , , 3348 29 42 an an DT 3348 29 43 often often RB 3348 29 44 - - HYPH 3348 29 45 cited cite VBN 3348 29 46 usability usability NN 3348 29 47 engineering engineering NN 3348 29 48 specialist specialist NN 3348 29 49 , , , 3348 29 50 emphasizes emphasize VBZ 3348 29 51 that that IN 3348 29 52 for for IN 3348 29 53 increased increase VBN 3348 29 54 functionality functionality NN 3348 29 55 , , , 3348 29 56 engineering engineering NN 3348 29 57 usability usability NN 3348 29 58 principles principle NNS 3348 29 59 should should MD 3348 29 60 apply apply VB 3348 29 61 to to IN 3348 29 62 Web web NN 3348 29 63 design design NN 3348 29 64 , , , 3348 29 65 which which WDT 3348 29 66 should should MD 3348 29 67 be be VB 3348 29 68 treated treat VBN 3348 29 69 as as IN 3348 29 70 a a DT 3348 29 71 software software NN 3348 29 72 development development NN 3348 29 73 project project NN 3348 29 74 . . . 3348 30 1 He -PRON- PRP 3348 30 2 advocates advocate VBZ 3348 30 3 incorporating incorporate VBG 3348 30 4 user user NN 3348 30 5 evaluation evaluation NN 3348 30 6 into into IN 3348 30 7 the the DT 3348 30 8 design design NN 3348 30 9 process process NN 3348 30 10 first first RB 3348 30 11 through through IN 3348 30 12 a a DT 3348 30 13 heuristic heuristic JJ 3348 30 14 evaluation evaluation NN 3348 30 15 , , , 3348 30 16 fol- fol- NN 3348 30 17 lowed low VBN 3348 30 18 by by IN 3348 30 19 usability usability NN 3348 30 20 testing testing NN 3348 30 21 with with IN 3348 30 22 a a DT 3348 30 23 redesign redesign NN 3348 30 24 of of IN 3348 30 25 the the DT 3348 30 26 product product NN 3348 30 27 after after IN 3348 30 28 each each DT 3348 30 29 phase phase NN 3348 30 30 of of IN 3348 30 31 evaluation.5 evaluation.5 CD 3348 30 32 Usability Usability NNP 3348 30 33 principles principle NNS 3348 30 34 have have VBP 3348 30 35 been be VBN 3348 30 36 applied apply VBN 3348 30 37 to to IN 3348 30 38 library library JJ 3348 30 39 Web web NN 3348 30 40 - - HYPH 3348 30 41 site site NN 3348 30 42 design design NN 3348 30 43 ; ; : 3348 30 44 however however RB 3348 30 45 , , , 3348 30 46 library library JJ 3348 30 47 Web web NN 3348 30 48 - - HYPH 3348 30 49 site site NN 3348 30 50 usability usability NN 3348 30 51 studies study NNS 3348 30 52 often often RB 3348 30 53 do do VBP 3348 30 54 not not RB 3348 30 55 include include VB 3348 30 56 the the DT 3348 30 57 addi- addi- JJ 3348 30 58 tional tional JJ 3348 30 59 heuristic heuristic JJ 3348 30 60 evaluation evaluation NN 3348 30 61 recommended recommend VBN 3348 30 62 by by IN 3348 30 63 Nielsen.6 Nielsen.6 NNP 3348 30 64 In in IN 3348 30 65 addition addition NN 3348 30 66 to to IN 3348 30 67 usability usability NN 3348 30 68 , , , 3348 30 69 consideration consideration NN 3348 30 70 should should MD 3348 30 71 also also RB 3348 30 72 be be VB 3348 30 73 given give VBN 3348 30 74 during during IN 3348 30 75 the the DT 3348 30 76 design design NN 3348 30 77 process process NN 3348 30 78 to to IN 3348 30 79 making make VBG 3348 30 80 the the DT 3348 30 81 Web web NN 3348 30 82 site site NN 3348 30 83 accessible accessible JJ 3348 30 84 to to IN 3348 30 85 people people NNS 3348 30 86 with with IN 3348 30 87 disabilities disability NNS 3348 30 88 . . . 3348 31 1 Federal federal JJ 3348 31 2 agencies agency NNS 3348 31 3 are be VBP 3348 31 4 now now RB 3348 31 5 required require VBN 3348 31 6 by by IN 3348 31 7 the the DT 3348 31 8 Rehabilitation Rehabilitation NNP 3348 31 9 Act Act NNP 3348 31 10 to to TO 3348 31 11 make make VB 3348 31 12 their -PRON- PRP$ 3348 31 13 Web web NN 3348 31 14 sites site NNS 3348 31 15 accessible accessible JJ 3348 31 16 to to IN 3348 31 17 the the DT 3348 31 18 disabled disabled JJ 3348 31 19 . . . 3348 32 1 Section section NN 3348 32 2 508 508 CD 3348 32 3 part part NN 3348 32 4 1194.22 1194.22 CD 3348 32 5 of of IN 3348 32 6 the the DT 3348 32 7 act act NN 3348 32 8 enumerates enumerate VBZ 3348 32 9 sixteen sixteen CD 3348 32 10 rules rule NNS 3348 32 11 for for IN 3348 32 12 Internet internet NN 3348 32 13 applications application NNS 3348 32 14 to to TO 3348 32 15 help help VB 3348 32 16 ensure ensure VB 3348 32 17 Web web NN 3348 32 18 - - HYPH 3348 32 19 site site NN 3348 32 20 access access NN 3348 32 21 for for IN 3348 32 22 people people NNS 3348 32 23 with with IN 3348 32 24 various various JJ 3348 32 25 dis- dis- NN 3348 32 26 abilities.7 abilities.7 CD 3348 32 27 Similarly similarly RB 3348 32 28 , , , 3348 32 29 the the DT 3348 32 30 Web web NN 3348 32 31 Accessibility Accessibility NNP 3348 32 32 Initiative Initiative NNP 3348 32 33 hosted host VBN 3348 32 34 by by IN 3348 32 35 the the DT 3348 32 36 W3C W3C NNP 3348 32 37 works work VBZ 3348 32 38 to to TO 3348 32 39 ensure ensure VB 3348 32 40 that that IN 3348 32 41 accessibility accessibility NN 3348 32 42 practices practice NNS 3348 32 43 are be VBP 3348 32 44 considered consider VBN 3348 32 45 in in IN 3348 32 46 Web web NN 3348 32 47 - - HYPH 3348 32 48 site site NN 3348 32 49 design design NN 3348 32 50 . . . 3348 33 1 They -PRON- PRP 3348 33 2 developed develop VBD 3348 33 3 the the DT 3348 33 4 Web Web NNP 3348 33 5 Content Content NNP 3348 33 6 Accessibility Accessibility NNP 3348 33 7 Guidelines Guidelines NNP 3348 33 8 for for IN 3348 33 9 making make VBG 3348 33 10 Web web NN 3348 33 11 sites site NNS 3348 33 12 accessible accessible JJ 3348 33 13 to to IN 3348 33 14 people people NNS 3348 33 15 with with IN 3348 33 16 disabilities.8 disabilities.8 NN 3348 33 17 Although although IN 3348 33 18 articles article NNS 3348 33 19 have have VBP 3348 33 20 been be VBN 3348 33 21 written write VBN 3348 33 22 about about IN 3348 33 23 usability usability NN 3348 33 24 testing testing NN 3348 33 25 of of IN 3348 33 26 academic academic JJ 3348 33 27 library library NN 3348 33 28 Web web NN 3348 33 29 sites site NNS 3348 33 30 , , , 3348 33 31 very very RB 3348 33 32 little little JJ 3348 33 33 has have VBZ 3348 33 34 been be VBN 3348 33 35 written write VBN 3348 33 36 about about IN 3348 33 37 usability usability NN 3348 33 38 testing testing NN 3348 33 39 of of IN 3348 33 40 special special JJ 3348 33 41 - - HYPH 3348 33 42 collection collection NN 3348 33 43 Web web NN 3348 33 44 sites site NNS 3348 33 45 for for IN 3348 33 46 distinct distinct JJ 3348 33 47 user user NN 3348 33 48 populations population NNS 3348 33 49 within within IN 3348 33 50 larger large JJR 3348 33 51 academic academic JJ 3348 33 52 settings.9 settings.9 NN 3348 33 53 ฀ ฀ NN 3348 33 54 Heuristic heuristic JJ 3348 33 55 evaluation evaluation NN 3348 33 56 methodology methodology NN 3348 33 57 Heuristic heuristic JJ 3348 33 58 evaluation evaluation NN 3348 33 59 is be VBZ 3348 33 60 a a DT 3348 33 61 usability usability NN 3348 33 62 engineering engineering NN 3348 33 63 method method NN 3348 33 64 in in IN 3348 33 65 which which WDT 3348 33 66 a a DT 3348 33 67 small small JJ 3348 33 68 set set NN 3348 33 69 of of IN 3348 33 70 expert expert NN 3348 33 71 evaluators evaluator NNS 3348 33 72 examine examine VBP 3348 33 73 a a DT 3348 33 74 user user NN 3348 33 75 interface interface NN 3348 33 76 for for IN 3348 33 77 design design NN 3348 33 78 problems problem NNS 3348 33 79 by by IN 3348 33 80 judging judge VBG 3348 33 81 its -PRON- PRP$ 3348 33 82 compliance compliance NN 3348 33 83 with with IN 3348 33 84 a a DT 3348 33 85 set set NN 3348 33 86 of of IN 3348 33 87 recognized recognize VBN 3348 33 88 usability usability NN 3348 33 89 principles principle NNS 3348 33 90 or or CC 3348 33 91 heuristics heuristic NNS 3348 33 92 . . . 3348 34 1 Nielsen Nielsen NNP 3348 34 2 developed develop VBD 3348 34 3 a a DT 3348 34 4 set set NN 3348 34 5 of of IN 3348 34 6 ten ten CD 3348 34 7 widely widely RB 3348 34 8 adopted adopt VBN 3348 34 9 usability usability NN 3348 34 10 heuristics heuristic NNS 3348 34 11 ( ( -LRB- 3348 34 12 see see VB 3348 34 13 sidebar sidebar JJ 3348 34 14 ) ) -RRB- 3348 34 15 . . . 3348 35 1 After after IN 3348 35 2 studying study VBG 3348 35 3 the the DT 3348 35 4 use use NN 3348 35 5 of of IN 3348 35 6 individual individual JJ 3348 35 7 evaluators evaluator NNS 3348 35 8 as as RB 3348 35 9 well well RB 3348 35 10 as as IN 3348 35 11 groups group NNS 3348 35 12 of of IN 3348 35 13 varying vary VBG 3348 35 14 sizes size NNS 3348 35 15 , , , 3348 35 16 Nielsen Nielsen NNP 3348 35 17 and and CC 3348 35 18 Molich Molich NNP 3348 35 19 recommend recommend NN 3348 35 20 using use VBG 3348 35 21 three three CD 3348 35 22 to to TO 3348 35 23 five five CD 3348 35 24 evaluators evaluator NNS 3348 35 25 for for IN 3348 35 26 a a DT 3348 35 27 heuristic heuristic JJ 3348 35 28 evaluation.10 evaluation.10 NNP 3348 35 29 The the DT 3348 35 30 use use NN 3348 35 31 of of IN 3348 35 32 multiple multiple JJ 3348 35 33 experts expert NNS 3348 35 34 will will MD 3348 35 35 catch catch VB 3348 35 36 more more JJR 3348 35 37 flaws flaw NNS 3348 35 38 than than IN 3348 35 39 a a DT 3348 35 40 single single JJ 3348 35 41 expert expert NN 3348 35 42 , , , 3348 35 43 but but CC 3348 35 44 using use VBG 3348 35 45 more more JJR 3348 35 46 than than IN 3348 35 47 five five CD 3348 35 48 experts expert NNS 3348 35 49 does do VBZ 3348 35 50 not not RB 3348 35 51 produce produce VB 3348 35 52 greater great JJR 3348 35 53 results result NNS 3348 35 54 . . . 3348 36 1 In in IN 3348 36 2 comparisons comparison NNS 3348 36 3 of of IN 3348 36 4 heuristic heuristic JJ 3348 36 5 evaluation evaluation NN 3348 36 6 and and CC 3348 36 7 usability usability NN 3348 36 8 testing testing NN 3348 36 9 , , , 3348 36 10 the the DT 3348 36 11 heuristic heuristic JJ 3348 36 12 evaluation evaluation NN 3348 36 13 uncovered uncover VBD 3348 36 14 more more JJR 3348 36 15 of of IN 3348 36 16 the the DT 3348 36 17 minor minor JJ 3348 36 18 problems problem NNS 3348 36 19 while while IN 3348 36 20 usability usability NN 3348 36 21 test- test- NNP 3348 36 22 ing ing NNP 3348 36 23 uncovered uncover VBD 3348 36 24 more more JJR 3348 36 25 major major JJ 3348 36 26 , , , 3348 36 27 global global JJ 3348 36 28 problems.11 problems.11 NNP 3348 36 29 Since since IN 3348 36 30 each each DT 3348 36 31 method method NN 3348 36 32 tends tend VBZ 3348 36 33 to to TO 3348 36 34 uncover uncover VB 3348 36 35 different different JJ 3348 36 36 usability usability NN 3348 36 37 problems problem NNS 3348 36 38 , , , 3348 36 39 it -PRON- PRP 3348 36 40 is be VBZ 3348 36 41 recommended recommend VBN 3348 36 42 that that IN 3348 36 43 both both DT 3348 36 44 methods method NNS 3348 36 45 be be VB 3348 36 46 used use VBN 3348 36 47 complementa- complementa- NN 3348 36 48 rily rily RB 3348 36 49 , , , 3348 36 50 particularly particularly RB 3348 36 51 with with IN 3348 36 52 an an DT 3348 36 53 iterative iterative JJ 3348 36 54 design design NN 3348 36 55 change change NN 3348 36 56 between between IN 3348 36 57 the the DT 3348 36 58 heuristic heuristic JJ 3348 36 59 evaluation evaluation NN 3348 36 60 and and CC 3348 36 61 the the DT 3348 36 62 usability usability NN 3348 36 63 testing testing NN 3348 36 64 . . . 3348 37 1 For for IN 3348 37 2 the the DT 3348 37 3 heuristic heuristic JJ 3348 37 4 evaluation evaluation NN 3348 37 5 , , , 3348 37 6 four four CD 3348 37 7 people people NNS 3348 37 8 were be VBD 3348 37 9 approached approach VBN 3348 37 10 from from IN 3348 37 11 the the DT 3348 37 12 Palmer Palmer NNP 3348 37 13 LIS LIS NNP 3348 37 14 School School NNP 3348 37 15 faculty faculty NN 3348 37 16 and and CC 3348 37 17 Ph.D. ph.d. NN 3348 37 18 program program NN 3348 37 19 with with IN 3348 37 20 expertise expertise NN 3348 37 21 in in IN 3348 37 22 Web web NN 3348 37 23 - - HYPH 3348 37 24 site site NN 3348 37 25 design design NN 3348 37 26 and and CC 3348 37 27 human- human- NN 3348 37 28 computer computer NN 3348 37 29 interaction interaction NN 3348 37 30 . . . 3348 38 1 Three three CD 3348 38 2 agreed agree VBD 3348 38 3 to to TO 3348 38 4 participate participate VB 3348 38 5 . . . 3348 39 1 They -PRON- PRP 3348 39 2 were be VBD 3348 39 3 asked ask VBN 3348 39 4 to to TO 3348 39 5 familiarize familiarize VB 3348 39 6 themselves -PRON- PRP 3348 39 7 with with IN 3348 39 8 the the DT 3348 39 9 Web web NN 3348 39 10 site site NN 3348 39 11 and and CC 3348 39 12 evaluate evaluate VB 3348 39 13 it -PRON- PRP 3348 39 14 according accord VBG 3348 39 15 to to IN 3348 39 16 Nielsen Nielsen NNP 3348 39 17 ’s ’s NNP 3348 39 18 ten ten CD 3348 39 19 heuristics heuristic NNS 3348 39 20 , , , 3348 39 21 which which WDT 3348 39 22 were be VBD 3348 39 23 provided provide VBN 3348 39 24 to to IN 3348 39 25 them -PRON- PRP 3348 39 26 . . . 3348 40 1 ฀ ฀ NNP 3348 40 2 Heuristic heuristic JJ 3348 40 3 evaluation evaluation NN 3348 40 4 results result NNS 3348 40 5 The the DT 3348 40 6 evaluators evaluator NNS 3348 40 7 were be VBD 3348 40 8 all all DT 3348 40 9 in in IN 3348 40 10 agreement agreement NN 3348 40 11 that that WDT 3348 40 12 the the DT 3348 40 13 language language NN 3348 40 14 was be VBD 3348 40 15 appropriate appropriate JJ 3348 40 16 for for IN 3348 40 17 LIS LIS NNP 3348 40 18 students student NNS 3348 40 19 . . . 3348 41 1 One one CD 3348 41 2 evaluator evaluator NN 3348 41 3 said say VBD 3348 41 4 if if IN 3348 41 5 new new JJ 3348 41 6 students student NNS 3348 41 7 were be VBD 3348 41 8 not not RB 3348 41 9 familiar familiar JJ 3348 41 10 with with IN 3348 41 11 some some DT 3348 41 12 of of IN 3348 41 13 the the DT 3348 41 14 terms term NNS 3348 41 15 they -PRON- PRP 3348 41 16 soon soon RB 3348 41 17 would would MD 3348 41 18 be be VB 3348 41 19 . . . 3348 42 1 Another another DT 3348 42 2 thought thought NN 3348 42 3 JAKE JAKE NNP 3348 42 4 , , , 3348 42 5 the the DT 3348 42 6 tool tool NN 3348 42 7 to to TO 3348 42 8 access access VB 3348 42 9 full full JJ 3348 42 10 text text NN 3348 42 11 , , , 3348 42 12 might may MD 3348 42 13 not not RB 3348 42 14 be be VB 3348 42 15 clear clear JJ 3348 42 16 to to IN 3348 42 17 students student NNS 3348 42 18 at at IN 3348 42 19 first first RB 3348 42 20 , , , 3348 42 21 but but CC 3348 42 22 the the DT 3348 42 23 LIS LIS NNP 3348 42 24 Web web NN 3348 42 25 - - HYPH 3348 42 26 site site NN 3348 42 27 explanation explanation NN 3348 42 28 was be VBD 3348 42 29 fine fine JJ 3348 42 30 the the DT 3348 42 31 way way NN 3348 42 32 it -PRON- PRP 3348 42 33 was be VBD 3348 42 34 . . . 3348 43 1 They -PRON- PRP 3348 43 2 were be VBD 3348 43 3 also also RB 3348 43 4 in in IN 3348 43 5 agreement agreement NN 3348 43 6 that that WDT 3348 43 7 the the DT 3348 43 8 Web web NN 3348 43 9 site site NN 3348 43 10 was be VBD 3348 43 11 well well RB 3348 43 12 designed design VBN 3348 43 13 . . . 3348 44 1 Comments comment NNS 3348 44 2 included include VBD 3348 44 3 : : : 3348 44 4 “ " `` 3348 44 5 the the DT 3348 44 6 purpose purpose NN 3348 44 7 and and CC 3348 44 8 descrip- descrip- VBZ 3348 44 9 tion tion NN 3348 44 10 of of IN 3348 44 11 each each DT 3348 44 12 page page NN 3348 44 13 is be VBZ 3348 44 14 short short JJ 3348 44 15 and and CC 3348 44 16 to to IN 3348 44 17 the the DT 3348 44 18 point point NN 3348 44 19 , , , 3348 44 20 and and CC 3348 44 21 there there EX 3348 44 22 is be VBZ 3348 44 23 a a DT 3348 44 24 good good JJ 3348 44 25 , , , 3348 44 26 clean clean JJ 3348 44 27 , , , 3348 44 28 viewable viewable JJ 3348 44 29 page page NN 3348 44 30 for for IN 3348 44 31 the the DT 3348 44 32 users user NNS 3348 44 33 ” " '' 3348 44 34 ; ; : 3348 44 35 “ " `` 3348 44 36 the the DT 3348 44 37 site site NN 3348 44 38 was be VBD 3348 44 39 well well RB 3348 44 40 designed design VBN 3348 44 41 and and CC 3348 44 42 not not RB 3348 44 43 over over IN 3348 44 44 designed design VBN 3348 44 45 ” " '' 3348 44 46 ; ; : 3348 44 47 “ " `` 3348 44 48 very very RB 3348 44 49 clear clear JJ 3348 44 50 and and CC 3348 44 51 user user VBP 3348 44 52 friendly friendly JJ 3348 44 53 ” " '' 3348 44 54 ; ; : 3348 44 55 “ " `` 3348 44 56 excellent excellent JJ 3348 44 57 example example NN 3348 44 58 of of IN 3348 44 59 limiting limit VBG 3348 44 60 unnecessary unnecessary JJ 3348 44 61 irrelevant irrelevant JJ 3348 44 62 information information NN 3348 44 63 . . . 3348 44 64 ” " '' 3348 44 65 The the DT 3348 44 66 only only JJ 3348 44 67 page page NN 3348 44 68 to to TO 3348 44 69 receive receive VB 3348 44 70 a a DT 3348 44 71 “ " `` 3348 44 72 poor poor JJ 3348 44 73 layout layout NN 3348 44 74 ” " '' 3348 44 75 comment comment NN 3348 44 76 was be VBD 3348 44 77 the the DT 3348 44 78 lengthy lengthy JJ 3348 44 79 subject subject JJ 3348 44 80 list list NN 3348 44 81 of of IN 3348 44 82 journals journal NNS 3348 44 83 , , , 3348 44 84 though though IN 3348 44 85 no no DT 3348 44 86 suggestions suggestion NNS 3348 44 87 for for IN 3348 44 88 improvement improvement NN 3348 44 89 were be VBD 3348 44 90 made make VBN 3348 44 91 . . . 3348 45 1 Concern concern NN 3348 45 2 was be VBD 3348 45 3 expressed express VBN 3348 45 4 about about IN 3348 45 5 links link NNS 3348 45 6 to to IN 3348 45 7 other other JJ 3348 45 8 Web web NN 3348 45 9 sites site NNS 3348 45 10 on on IN 3348 45 11 campus campus NN 3348 45 12 . . . 3348 46 1 One one CD 3348 46 2 evaluator evaluator NN 3348 46 3 thought think VBD 3348 46 4 new new JJ 3348 46 5 students student NNS 3348 46 6 might may MD 3348 46 7 be be VB 3348 46 8 confused confuse VBN 3348 46 9 about about IN 3348 46 10 the the DT 3348 46 11 relationship relationship NN 3348 46 12 between between IN 3348 46 13 Long Long NNP 3348 46 14 Island Island NNP 3348 46 15 University University NNP 3348 46 16 , , , 3348 46 17 C. C. NNP 3348 46 18 W. W. NNP 3348 46 19 Post Post NNP 3348 46 20 , , , 3348 46 21 and and CC 3348 46 22 the the DT 3348 46 23 Palmer Palmer NNP 3348 46 24 School School NNP 3348 46 25 . . . 3348 47 1 Two two CD 3348 47 2 evalua- evalua- NN 3348 47 3 tors tor NNS 3348 47 4 thought think VBD 3348 47 5 links link NNS 3348 47 6 to to IN 3348 47 7 the the DT 3348 47 8 main main JJ 3348 47 9 library library NN 3348 47 10 ’s ’s POS 3348 47 11 Web web NN 3348 47 12 site site NN 3348 47 13 could could MD 3348 47 14 cause cause VB 3348 47 15 confusion confusion NN 3348 47 16 because because IN 3348 47 17 of of IN 3348 47 18 the the DT 3348 47 19 different different JJ 3348 47 20 design design NN 3348 47 21 and and CC 3348 47 22 layout layout NN 3348 47 23 . . . 3348 48 1 A a DT 3348 48 2 preference preference NN 3348 48 3 for for IN 3348 48 4 the the DT 3348 48 5 design design NN 3348 48 6 of of IN 3348 48 7 the the DT 3348 48 8 LIS LIS NNP 3348 48 9 library library NN 3348 48 10 Web web NN 3348 48 11 site site NN 3348 48 12 over over IN 3348 48 13 the the DT 3348 48 14 main main JJ 3348 48 15 library library NN 3348 48 16 and and CC 3348 48 17 Palmer Palmer NNP 3348 48 18 School School NNP 3348 48 19 Web Web NNP 3348 48 20 sites site NNS 3348 48 21 was be VBD 3348 48 22 expressed express VBN 3348 48 23 . . . 3348 49 1 To to TO 3348 49 2 eliminate eliminate VB 3348 49 3 some some DT 3348 49 4 confusion confusion NN 3348 49 5 , , , 3348 49 6 the the DT 3348 49 7 menu menu NNP 3348 49 8 options options NNPS 3348 49 9 for for IN 3348 49 10 other other JJ 3348 49 11 cam- cam- NN 3348 49 12 pus pus NNP 3348 49 13 Web web NN 3348 49 14 sites site NNS 3348 49 15 were be VBD 3348 49 16 dropped drop VBN 3348 49 17 down down RB 3348 49 18 to to IN 3348 49 19 a a DT 3348 49 20 separate separate JJ 3348 49 21 menu menu NN 3348 49 22 right right RB 3348 49 23 below below IN 3348 49 24 the the DT 3348 49 25 menu menu NN 3348 49 26 of of IN 3348 49 27 LIS LIS NNP 3348 49 28 Web web NN 3348 49 29 pages page NNS 3348 49 30 . . . 3348 50 1 For for IN 3348 50 2 additional additional JJ 3348 50 3 clarity clarity NN 3348 50 4 , , , 3348 50 5 some some DT 3348 50 6 of of IN 3348 50 7 the the DT 3348 50 8 main main JJ 3348 50 9 library library NN 3348 50 10 pages page NNS 3348 50 11 were be VBD 3348 50 12 re re VBN 3348 50 13 - - VBN 3348 50 14 created create VBN 3348 50 15 in in IN 3348 50 16 the the DT 3348 50 17 style style NN 3348 50 18 of of IN 3348 50 19 the the DT 3348 50 20 LIS LIS NNP 3348 50 21 pages page NNS 3348 50 22 instead instead RB 3348 50 23 of of IN 3348 50 24 linking link VBG 3348 50 25 to to IN 3348 50 26 the the DT 3348 50 27 original original JJ 3348 50 28 page page NN 3348 50 29 . . . 3348 51 1 The the DT 3348 51 2 evaluators evaluator NNS 3348 51 3 made make VBD 3348 51 4 several several JJ 3348 51 5 concrete concrete JJ 3348 51 6 suggestions suggestion NNS 3348 51 7 for for IN 3348 51 8 menu menu NNP 3348 51 9 changes change NNS 3348 51 10 , , , 3348 51 11 which which WDT 3348 51 12 were be VBD 3348 51 13 included include VBN 3348 51 14 in in IN 3348 51 15 the the DT 3348 51 16 redesign redesign NN 3348 51 17 . . . 3348 52 1 It -PRON- PRP 3348 52 2 was be VBD 3348 52 3 suggested suggest VBN 3348 52 4 that that IN 3348 52 5 several several JJ 3348 52 6 menu menu NNP 3348 52 7 options option NNS 3348 52 8 were be VBD 3348 52 9 unclear unclear JJ 3348 52 10 and and CC 3348 52 11 needed need VBN 3348 52 12 clarification clarification NN 3348 52 13 , , , 3348 52 14 so so RB 3348 52 15 additional additional JJ 3348 52 16 text text NN 3348 52 17 was be VBD 3348 52 18 added add VBN 3348 52 19 for for IN 3348 52 20 clarity clarity NN 3348 52 21 at at IN 3348 52 22 the the DT 3348 52 23 expense expense NN 3348 52 24 of of IN 3348 52 25 brevity brevity NN 3348 52 26 . . . 3348 53 1 Long Long NNP 3348 53 2 Island Island NNP 3348 53 3 University University NNP 3348 53 4 ’s ’s POS 3348 53 5 online online JJ 3348 53 6 catalog catalog NN 3348 53 7 is be VBZ 3348 53 8 named name VBN 3348 53 9 LIUCAT LIUCAT NNP 3348 53 10 and and CC 3348 53 11 was be VBD 3348 53 12 listed list VBN 3348 53 13 that that DT 3348 53 14 way way NN 3348 53 15 on on IN 3348 53 16 the the DT 3348 53 17 menu menu NN 3348 53 18 . . . 3348 54 1 New new JJ 3348 54 2 students student NNS 3348 54 3 might may MD 3348 54 4 not not RB 3348 54 5 be be VB 3348 54 6 familiar familiar JJ 3348 54 7 with with IN 3348 54 8 this this DT 3348 54 9 name name NN 3348 54 10 , , , 3348 54 11 so so RB 3348 54 12 the the DT 3348 54 13 menu menu NNP 3348 54 14 label label NNP 3348 54 15 was be VBD 3348 54 16 changed change VBN 3348 54 17 to to IN 3348 54 18 LIUCAT LIUCAT NNP 3348 54 19 ( ( -LRB- 3348 54 20 library library JJ 3348 54 21 catalog catalog NN 3348 54 22 ) ) -RRB- 3348 54 23 . . . 3348 55 1 USER USER NNP 3348 55 2 - - HYPH 3348 55 3 CENTERED centered NN 3348 55 4 DESIGN design NN 3348 55 5 OF of IN 3348 55 6 A a DT 3348 55 7 WEB WEB NNP 3348 55 8 SITE site NN 3348 55 9 | | CD 3348 55 10 MANZARI MANZARI NNS 3348 55 11 AND and CC 3348 55 12 TRINIDAD TRINIDAD NNP 3348 55 13 - - HYPH 3348 55 14 CHRISTENSEN CHRISTENSEN NNP 3348 55 15 165 165 CD 3348 55 16 For for IN 3348 55 17 the the DT 3348 55 18 link link NN 3348 55 19 to to IN 3348 55 20 JAKE JAKE NNP 3348 55 21 , , , 3348 55 22 a a DT 3348 55 23 description description NN 3348 55 24 , , , 3348 55 25 Find find VB 3348 55 26 periodicals periodical NNS 3348 55 27 in in IN 3348 55 28 online online JJ 3348 55 29 databases database NNS 3348 55 30 , , , 3348 55 31 was be VBD 3348 55 32 added add VBN 3348 55 33 for for IN 3348 55 34 clarification clarification NN 3348 55 35 . . . 3348 56 1 It -PRON- PRP 3348 56 2 was be VBD 3348 56 3 also also RB 3348 56 4 suggested suggest VBN 3348 56 5 that that IN 3348 56 6 the the DT 3348 56 7 link link NN 3348 56 8 to to IN 3348 56 9 the the DT 3348 56 10 main main JJ 3348 56 11 library library NN 3348 56 12 Web web NN 3348 56 13 page page NN 3348 56 14 for for IN 3348 56 15 All all DT 3348 56 16 Databases database NNS 3348 56 17 could could MD 3348 56 18 cause cause VB 3348 56 19 confusion confusion NN 3348 56 20 since since IN 3348 56 21 the the DT 3348 56 22 layout layout NN 3348 56 23 and and CC 3348 56 24 design design NN 3348 56 25 of of IN 3348 56 26 that that DT 3348 56 27 page page NN 3348 56 28 is be VBZ 3348 56 29 different different JJ 3348 56 30 . . . 3348 57 1 The the DT 3348 57 2 wording wording NN 3348 57 3 was be VBD 3348 57 4 changed change VBN 3348 57 5 to to IN 3348 57 6 All all DT 3348 57 7 Databases database NNS 3348 57 8 ( ( -LRB- 3348 57 9 located locate VBN 3348 57 10 in in IN 3348 57 11 the the DT 3348 57 12 C. C. NNP 3348 57 13 W. W. NNP 3348 57 14 Post Post NNP 3348 57 15 Library Library NNP 3348 57 16 Web web NN 3348 57 17 site site NN 3348 57 18 ) ) -RRB- 3348 57 19 . . . 3348 58 1 Menu Menu NNP 3348 58 2 options option NNS 3348 58 3 were be VBD 3348 58 4 originally originally RB 3348 58 5 arranged arrange VBN 3348 58 6 in in IN 3348 58 7 order order NN 3348 58 8 of of IN 3348 58 9 anticipated anticipate VBN 3348 58 10 use use NN 3348 58 11 ( ( -LRB- 3348 58 12 see see VB 3348 58 13 figure figure NN 3348 58 14 1 1 CD 3348 58 15 ) ) -RRB- 3348 58 16 . . . 3348 59 1 Thus thus RB 3348 59 2 , , , 3348 59 3 the the DT 3348 59 4 order order NN 3348 59 5 of of IN 3348 59 6 menu menu NN 3348 59 7 options option NNS 3348 59 8 from from IN 3348 59 9 the the DT 3348 59 10 LIS LIS NNP 3348 59 11 home home NN 3348 59 12 page page NN 3348 59 13 was be VBD 3348 59 14 databases database NNS 3348 59 15 , , , 3348 59 16 journals journal NNS 3348 59 17 , , , 3348 59 18 library library JJ 3348 59 19 catalog catalog NN 3348 59 20 , , , 3348 59 21 other other JJ 3348 59 22 Web web NN 3348 59 23 sites site NNS 3348 59 24 , , , 3348 59 25 Palmer Palmer NNP 3348 59 26 School School NNP 3348 59 27 , , , 3348 59 28 and and CC 3348 59 29 main main JJ 3348 59 30 library library NN 3348 59 31 . . . 3348 60 1 Evaluators evaluator NNS 3348 60 2 suggested suggest VBD 3348 60 3 that that IN 3348 60 4 putting put VBG 3348 60 5 the the DT 3348 60 6 option option NN 3348 60 7 for for IN 3348 60 8 LIS LIS NNP 3348 60 9 home home NN 3348 60 10 page page NN 3348 60 11 first first RB 3348 60 12 would would MD 3348 60 13 give give VB 3348 60 14 users user NNS 3348 60 15 an an DT 3348 60 16 easy easy JJ 3348 60 17 “ " `` 3348 60 18 emergency emergency NN 3348 60 19 exit exit NN 3348 60 20 ” " '' 3348 60 21 to to TO 3348 60 22 return return VB 3348 60 23 to to IN 3348 60 24 the the DT 3348 60 25 home home NN 3348 60 26 page page NN 3348 60 27 if if IN 3348 60 28 they -PRON- PRP 3348 60 29 were be VBD 3348 60 30 lost lose VBN 3348 60 31 . . . 3348 61 1 The the DT 3348 61 2 original original JJ 3348 61 3 menu menu NN 3348 61 4 options option NNS 3348 61 5 also also RB 3348 61 6 varied vary VBD 3348 61 7 from from IN 3348 61 8 page page NN 3348 61 9 to to IN 3348 61 10 page page NN 3348 61 11 . . . 3348 62 1 For for IN 3348 62 2 example example NN 3348 62 3 , , , 3348 62 4 menu menu NN 3348 62 5 options option NNS 3348 62 6 on on IN 3348 62 7 the the DT 3348 62 8 database database NN 3348 62 9 page page NN 3348 62 10 referred refer VBD 3348 62 11 only only RB 3348 62 12 to to IN 3348 62 13 pages page NNS 3348 62 14 that that IN 3348 62 15 users user NNS 3348 62 16 might may MD 3348 62 17 need need VB 3348 62 18 while while IN 3348 62 19 doing do VBG 3348 62 20 database database NN 3348 62 21 searches search NNS 3348 62 22 . . . 3348 63 1 At at IN 3348 63 2 the the DT 3348 63 3 suggestion suggestion NN 3348 63 4 of of IN 3348 63 5 eva- eva- DT 3348 63 6 luators luator NNS 3348 63 7 , , , 3348 63 8 the the DT 3348 63 9 menu menu NNP 3348 63 10 options option NNS 3348 63 11 were be VBD 3348 63 12 changed change VBN 3348 63 13 to to TO 3348 63 14 be be VB 3348 63 15 con- con- NN 3348 63 16 sistent sistent JJ 3348 63 17 on on IN 3348 63 18 every every DT 3348 63 19 page page NN 3348 63 20 ( ( -LRB- 3348 63 21 see see VB 3348 63 22 figure figure NN 3348 63 23 2 2 CD 3348 63 24 ) ) -RRB- 3348 63 25 . . . 3348 64 1 A a DT 3348 64 2 redesign redesign NN 3348 64 3 based base VBN 3348 64 4 on on IN 3348 64 5 these these DT 3348 64 6 results result NNS 3348 64 7 was be VBD 3348 64 8 com- com- RB 3348 64 9 pleted plete VBN 3348 64 10 and and CC 3348 64 11 posted post VBN 3348 64 12 to to IN 3348 64 13 the the DT 3348 64 14 Internet internet NN 3348 64 15 for for IN 3348 64 16 public public JJ 3348 64 17 use use NN 3348 64 18 ( ( -LRB- 3348 64 19 see see VB 3348 64 20 figure figure NN 3348 64 21 3 3 CD 3348 64 22 ) ) -RRB- 3348 64 23 . . . 3348 65 1 ฀ ฀ NNP 3348 65 2 Usability Usability NNP 3348 65 3 testing test VBG 3348 65 4 methodology methodology NN 3348 65 5 Usability Usability NNP 3348 65 6 testing testing NN 3348 65 7 is be VBZ 3348 65 8 an an DT 3348 65 9 em- em- JJ 3348 65 10 pirical pirical JJ 3348 65 11 method method NN 3348 65 12 for for IN 3348 65 13 improv- improv- NNP 3348 65 14 ing ing NN 3348 65 15 design design NN 3348 65 16 . . . 3348 66 1 Test test NN 3348 66 2 subjects subject NNS 3348 66 3 are be VBP 3348 66 4 gathered gather VBN 3348 66 5 from from IN 3348 66 6 the the DT 3348 66 7 popu- popu- JJ 3348 66 8 lation lation NN 3348 66 9 who who WP 3348 66 10 will will MD 3348 66 11 use use VB 3348 66 12 the the DT 3348 66 13 product product NN 3348 66 14 and and CC 3348 66 15 are be VBP 3348 66 16 asked ask VBN 3348 66 17 to to TO 3348 66 18 perform perform VB 3348 66 19 real real JJ 3348 66 20 tasks task NNS 3348 66 21 using use VBG 3348 66 22 the the DT 3348 66 23 prototype prototype NN 3348 66 24 while while IN 3348 66 25 their -PRON- PRP$ 3348 66 26 performance performance NN 3348 66 27 and and CC 3348 66 28 reactions reaction NNS 3348 66 29 to to IN 3348 66 30 the the DT 3348 66 31 product product NN 3348 66 32 are be VBP 3348 66 33 observed observe VBN 3348 66 34 and and CC 3348 66 35 recorded record VBN 3348 66 36 by by IN 3348 66 37 an an DT 3348 66 38 inter- inter- NN 3348 66 39 viewer viewer NN 3348 66 40 . . . 3348 67 1 This this DT 3348 67 2 observation observation NN 3348 67 3 and and CC 3348 67 4 recording recording NN 3348 67 5 of of IN 3348 67 6 behav- behav- JJ 3348 67 7 ior ior NNP 3348 67 8 distinguishes distinguishes NNP 3348 67 9 usability usability NN 3348 67 10 testing testing NN 3348 67 11 from from IN 3348 67 12 focus focus JJ 3348 67 13 groups group NNS 3348 67 14 . . . 3348 68 1 Observation observation NN 3348 68 2 allows allow VBZ 3348 68 3 the the DT 3348 68 4 tes- tes- NNP 3348 68 5 ter ter NN 3348 68 6 to to TO 3348 68 7 see see VB 3348 68 8 when when WRB 3348 68 9 and and CC 3348 68 10 where where WRB 3348 68 11 users user NNS 3348 68 12 become become VBP 3348 68 13 frustrated frustrated JJ 3348 68 14 or or CC 3348 68 15 confused confused JJ 3348 68 16 . . . 3348 69 1 The the DT 3348 69 2 goal goal NN 3348 69 3 is be VBZ 3348 69 4 to to IN 3348 69 5 Jakob Jakob NNP 3348 69 6 Nielsen Nielsen NNP 3348 69 7 ’s ’s POS 3348 69 8 Usability Usability NNP 3348 69 9 Heuristics Heuristics NNP 3348 69 10 Visibility visibility NN 3348 69 11 of of IN 3348 69 12 system system NN 3348 69 13 status status NN 3348 69 14 — — : 3348 69 15 The the DT 3348 69 16 system system NN 3348 69 17 should should MD 3348 69 18 always always RB 3348 69 19 keep keep VB 3348 69 20 users user NNS 3348 69 21 informed inform VBN 3348 69 22 about about IN 3348 69 23 what what WP 3348 69 24 is be VBZ 3348 69 25 going go VBG 3348 69 26 on on RP 3348 69 27 , , , 3348 69 28 through through IN 3348 69 29 appropriate appropriate JJ 3348 69 30 feedback feedback NN 3348 69 31 within within IN 3348 69 32 reasonable reasonable JJ 3348 69 33 time time NN 3348 69 34 . . . 3348 70 1 Match match NN 3348 70 2 between between IN 3348 70 3 system system NN 3348 70 4 and and CC 3348 70 5 the the DT 3348 70 6 real real JJ 3348 70 7 world world NN 3348 70 8 — — : 3348 70 9 The the DT 3348 70 10 system system NN 3348 70 11 should should MD 3348 70 12 speak speak VB 3348 70 13 the the DT 3348 70 14 user user NN 3348 70 15 ’s ’s POS 3348 70 16 language language NN 3348 70 17 , , , 3348 70 18 with with IN 3348 70 19 words word NNS 3348 70 20 , , , 3348 70 21 phrases phrase NNS 3348 70 22 , , , 3348 70 23 and and CC 3348 70 24 concepts concept NNS 3348 70 25 familiar familiar JJ 3348 70 26 to to IN 3348 70 27 the the DT 3348 70 28 user user NN 3348 70 29 rather rather RB 3348 70 30 than than IN 3348 70 31 system system NN 3348 70 32 - - HYPH 3348 70 33 oriented orient VBN 3348 70 34 terms term NNS 3348 70 35 . . . 3348 71 1 Follow follow VB 3348 71 2 real real JJ 3348 71 3 - - HYPH 3348 71 4 world world NN 3348 71 5 conventions convention NNS 3348 71 6 , , , 3348 71 7 making make VBG 3348 71 8 information information NN 3348 71 9 appear appear VB 3348 71 10 in in IN 3348 71 11 a a DT 3348 71 12 natural natural JJ 3348 71 13 and and CC 3348 71 14 logical logical JJ 3348 71 15 order order NN 3348 71 16 . . . 3348 72 1 User user NN 3348 72 2 control control NN 3348 72 3 and and CC 3348 72 4 freedom freedom NN 3348 72 5 — — : 3348 72 6 Users user NNS 3348 72 7 often often RB 3348 72 8 choose choose VBP 3348 72 9 system system NN 3348 72 10 functions function NNS 3348 72 11 by by IN 3348 72 12 mistake mistake NN 3348 72 13 and and CC 3348 72 14 will will MD 3348 72 15 need need VB 3348 72 16 a a DT 3348 72 17 clearly clearly RB 3348 72 18 marked mark VBN 3348 72 19 “ " `` 3348 72 20 emergency emergency NN 3348 72 21 exit exit NN 3348 72 22 ” " '' 3348 72 23 to to TO 3348 72 24 leave leave VB 3348 72 25 the the DT 3348 72 26 unwanted unwanted JJ 3348 72 27 state state NN 3348 72 28 without without IN 3348 72 29 having have VBG 3348 72 30 to to TO 3348 72 31 go go VB 3348 72 32 through through IN 3348 72 33 an an DT 3348 72 34 extended extended JJ 3348 72 35 dialogue dialogue NN 3348 72 36 . . . 3348 73 1 Support support NN 3348 73 2 undo undo NN 3348 73 3 and and CC 3348 73 4 redo redo VB 3348 73 5 . . . 3348 74 1 Consistency consistency NN 3348 74 2 and and CC 3348 74 3 standards standard NNS 3348 74 4 — — : 3348 74 5 Users user NNS 3348 74 6 should should MD 3348 74 7 not not RB 3348 74 8 have have VB 3348 74 9 to to TO 3348 74 10 wonder wonder VB 3348 74 11 whether whether IN 3348 74 12 different different JJ 3348 74 13 words word NNS 3348 74 14 , , , 3348 74 15 situations situation NNS 3348 74 16 , , , 3348 74 17 or or CC 3348 74 18 actions action NNS 3348 74 19 mean mean VBP 3348 74 20 the the DT 3348 74 21 same same JJ 3348 74 22 thing thing NN 3348 74 23 . . . 3348 75 1 Follow follow JJ 3348 75 2 platform platform NN 3348 75 3 conventions convention NNS 3348 75 4 . . . 3348 76 1 Error error NN 3348 76 2 prevention prevention NN 3348 76 3 — — : 3348 76 4 Even even RB 3348 76 5 better well JJR 3348 76 6 than than IN 3348 76 7 good good JJ 3348 76 8 error error NN 3348 76 9 messages message NNS 3348 76 10 is be VBZ 3348 76 11 a a DT 3348 76 12 careful careful JJ 3348 76 13 design design NN 3348 76 14 that that WDT 3348 76 15 prevents prevent VBZ 3348 76 16 problems problem NNS 3348 76 17 from from IN 3348 76 18 occurring occur VBG 3348 76 19 in in IN 3348 76 20 the the DT 3348 76 21 first first JJ 3348 76 22 place place NN 3348 76 23 . . . 3348 77 1 Recognition recognition NN 3348 77 2 rather rather RB 3348 77 3 than than IN 3348 77 4 recall recall VB 3348 77 5 — — : 3348 77 6 Make make VB 3348 77 7 objects object NNS 3348 77 8 , , , 3348 77 9 actions action NNS 3348 77 10 , , , 3348 77 11 and and CC 3348 77 12 options option NNS 3348 77 13 visible visible JJ 3348 77 14 . . . 3348 78 1 The the DT 3348 78 2 user user NN 3348 78 3 should should MD 3348 78 4 not not RB 3348 78 5 have have VB 3348 78 6 to to TO 3348 78 7 remember remember VB 3348 78 8 information information NN 3348 78 9 from from IN 3348 78 10 one one CD 3348 78 11 part part NN 3348 78 12 of of IN 3348 78 13 the the DT 3348 78 14 dialogue dialogue NN 3348 78 15 to to IN 3348 78 16 another another DT 3348 78 17 . . . 3348 79 1 Instructions instruction NNS 3348 79 2 for for IN 3348 79 3 use use NN 3348 79 4 of of IN 3348 79 5 the the DT 3348 79 6 system system NN 3348 79 7 should should MD 3348 79 8 be be VB 3348 79 9 visible visible JJ 3348 79 10 or or CC 3348 79 11 easily easily RB 3348 79 12 retrievable retrievable VB 3348 79 13 whenever whenever WRB 3348 79 14 appropriate appropriate JJ 3348 79 15 . . . 3348 80 1 Flexibility flexibility NN 3348 80 2 and and CC 3348 80 3 efficiency efficiency NN 3348 80 4 of of IN 3348 80 5 use use NN 3348 80 6 — — : 3348 80 7 Accelerators accelerator NNS 3348 80 8 , , , 3348 80 9 unseen unseen JJ 3348 80 10 by by IN 3348 80 11 the the DT 3348 80 12 novice novice NN 3348 80 13 user user NN 3348 80 14 , , , 3348 80 15 may may MD 3348 80 16 often often RB 3348 80 17 speed speed VB 3348 80 18 up up RP 3348 80 19 the the DT 3348 80 20 interaction interaction NN 3348 80 21 for for IN 3348 80 22 the the DT 3348 80 23 expert expert NN 3348 80 24 user user NN 3348 80 25 such such JJ 3348 80 26 that that IN 3348 80 27 the the DT 3348 80 28 system system NN 3348 80 29 can can MD 3348 80 30 cater cater VB 3348 80 31 to to IN 3348 80 32 both both CC 3348 80 33 inexperienced inexperienced JJ 3348 80 34 and and CC 3348 80 35 experienced experienced JJ 3348 80 36 users user NNS 3348 80 37 . . . 3348 81 1 Allow allow VB 3348 81 2 users user NNS 3348 81 3 to to TO 3348 81 4 tailor tailor VB 3348 81 5 frequent frequent JJ 3348 81 6 actions action NNS 3348 81 7 . . . 3348 82 1 Aesthetic aesthetic JJ 3348 82 2 and and CC 3348 82 3 minimalist minimalist JJ 3348 82 4 design design NN 3348 82 5 — — : 3348 82 6 Dialogues dialogue NNS 3348 82 7 should should MD 3348 82 8 not not RB 3348 82 9 contain contain VB 3348 82 10 information information NN 3348 82 11 that that WDT 3348 82 12 is be VBZ 3348 82 13 irrelevant irrelevant JJ 3348 82 14 or or CC 3348 82 15 rarely rarely RB 3348 82 16 needed need VBN 3348 82 17 . . . 3348 83 1 Every every DT 3348 83 2 extra extra JJ 3348 83 3 unit unit NN 3348 83 4 of of IN 3348 83 5 information information NN 3348 83 6 in in IN 3348 83 7 a a DT 3348 83 8 dialogue dialogue NN 3348 83 9 competes compete VBZ 3348 83 10 with with IN 3348 83 11 the the DT 3348 83 12 relevant relevant JJ 3348 83 13 units unit NNS 3348 83 14 of of IN 3348 83 15 information information NN 3348 83 16 and and CC 3348 83 17 diminishes diminish VBZ 3348 83 18 their -PRON- PRP$ 3348 83 19 relative relative JJ 3348 83 20 visibility visibility NN 3348 83 21 . . . 3348 84 1 Help help VB 3348 84 2 users user NNS 3348 84 3 recognize recognize VB 3348 84 4 , , , 3348 84 5 diagnose diagnose VBP 3348 84 6 , , , 3348 84 7 and and CC 3348 84 8 recover recover VB 3348 84 9 from from IN 3348 84 10 errors error NNS 3348 84 11 — — : 3348 84 12 Error error NN 3348 84 13 messages message NNS 3348 84 14 should should MD 3348 84 15 be be VB 3348 84 16 expressed express VBN 3348 84 17 in in IN 3348 84 18 plain plain JJ 3348 84 19 language language NN 3348 84 20 ( ( -LRB- 3348 84 21 no no DT 3348 84 22 codes code NNS 3348 84 23 ) ) -RRB- 3348 84 24 , , , 3348 84 25 precisely precisely RB 3348 84 26 indicate indicate VBP 3348 84 27 the the DT 3348 84 28 problems problem NNS 3348 84 29 , , , 3348 84 30 and and CC 3348 84 31 constructively constructively RB 3348 84 32 suggest suggest VBP 3348 84 33 a a DT 3348 84 34 solution solution NN 3348 84 35 . . . 3348 85 1 Help help NN 3348 85 2 and and CC 3348 85 3 documentation documentation NN 3348 85 4 — — : 3348 85 5 Even even RB 3348 85 6 though though IN 3348 85 7 it -PRON- PRP 3348 85 8 is be VBZ 3348 85 9 better well JJR 3348 85 10 if if IN 3348 85 11 the the DT 3348 85 12 system system NN 3348 85 13 can can MD 3348 85 14 be be VB 3348 85 15 used use VBN 3348 85 16 without without IN 3348 85 17 documentation documentation NN 3348 85 18 , , , 3348 85 19 it -PRON- PRP 3348 85 20 may may MD 3348 85 21 be be VB 3348 85 22 necessary necessary JJ 3348 85 23 to to TO 3348 85 24 provide provide VB 3348 85 25 help help NN 3348 85 26 and and CC 3348 85 27 documentation documentation NN 3348 85 28 . . . 3348 86 1 Any any DT 3348 86 2 such such JJ 3348 86 3 information information NN 3348 86 4 would would MD 3348 86 5 be be VB 3348 86 6 easy easy JJ 3348 86 7 to to TO 3348 86 8 search search VB 3348 86 9 , , , 3348 86 10 focused focus VBD 3348 86 11 on on IN 3348 86 12 the the DT 3348 86 13 user user NN 3348 86 14 ’s ’s POS 3348 86 15 task task NN 3348 86 16 , , , 3348 86 17 list list NN 3348 86 18 concrete concrete NN 3348 86 19 steps step NNS 3348 86 20 to to TO 3348 86 21 be be VB 3348 86 22 carried carry VBN 3348 86 23 out out RP 3348 86 24 , , , 3348 86 25 and and CC 3348 86 26 not not RB 3348 86 27 be be VB 3348 86 28 too too RB 3348 86 29 large.12 large.12 NNP 3348 86 30 Figure Figure NNP 3348 86 31 1 1 CD 3348 86 32 . . . 3348 87 1 Original original JJ 3348 87 2 menu menu NN 3348 87 3 Figure Figure NNP 3348 87 4 2 2 CD 3348 87 5 . . . 3348 88 1 Revised revise VBN 3348 88 2 menu menu NN 3348 88 3 166 166 CD 3348 88 4 INFORMATION information NN 3348 88 5 TECHNOLOGY technology NN 3348 88 6 AND and CC 3348 88 7 LIBRARIES library NNS 3348 88 8 | | NNP 3348 88 9 SEPTEMBER SEPTEMBER NNP 3348 88 10 2006 2006 CD 3348 88 11 uncover uncover VBP 3348 88 12 usability usability NN 3348 88 13 problems problem NNS 3348 88 14 with with IN 3348 88 15 the the DT 3348 88 16 product product NN 3348 88 17 , , , 3348 88 18 not not RB 3348 88 19 to to TO 3348 88 20 test test VB 3348 88 21 the the DT 3348 88 22 participants participant NNS 3348 88 23 themselves -PRON- PRP 3348 88 24 . . . 3348 89 1 The the DT 3348 89 2 data datum NNS 3348 89 3 gathered gather VBN 3348 89 4 are be VBP 3348 89 5 then then RB 3348 89 6 analyzed analyze VBN 3348 89 7 to to TO 3348 89 8 recommend recommend VB 3348 89 9 changes change NNS 3348 89 10 to to TO 3348 89 11 fix fix VB 3348 89 12 usability usability NN 3348 89 13 problems problem NNS 3348 89 14 . . . 3348 90 1 In in IN 3348 90 2 addition addition NN 3348 90 3 to to IN 3348 90 4 recording record VBG 3348 90 5 empirical empirical JJ 3348 90 6 data datum NNS 3348 90 7 such such JJ 3348 90 8 as as IN 3348 90 9 number number NN 3348 90 10 of of IN 3348 90 11 errors error NNS 3348 90 12 made make VBN 3348 90 13 or or CC 3348 90 14 time time NN 3348 90 15 taken take VBN 3348 90 16 to to TO 3348 90 17 complete complete VB 3348 90 18 tasks task NNS 3348 90 19 , , , 3348 90 20 active active JJ 3348 90 21 intervention intervention NN 3348 90 22 allows allow VBZ 3348 90 23 the the DT 3348 90 24 interviewer interviewer NN 3348 90 25 to to TO 3348 90 26 question question VB 3348 90 27 participants participant NNS 3348 90 28 about about IN 3348 90 29 reasons reason NNS 3348 90 30 for for IN 3348 90 31 their -PRON- PRP$ 3348 90 32 actions action NNS 3348 90 33 as as RB 3348 90 34 well well RB 3348 90 35 as as IN 3348 90 36 about about IN 3348 90 37 their -PRON- PRP$ 3348 90 38 opinions opinion NNS 3348 90 39 regarding regard VBG 3348 90 40 the the DT 3348 90 41 product product NN 3348 90 42 . . . 3348 91 1 In in IN 3348 91 2 fact fact NN 3348 91 3 , , , 3348 91 4 subjects subject NNS 3348 91 5 are be VBP 3348 91 6 asked ask VBN 3348 91 7 to to TO 3348 91 8 verbalize verbalize VB 3348 91 9 their -PRON- PRP$ 3348 91 10 thought thought NN 3348 91 11 processes process NNS 3348 91 12 as as IN 3348 91 13 they -PRON- PRP 3348 91 14 complete complete VBP 3348 91 15 the the DT 3348 91 16 tasks task NNS 3348 91 17 using use VBG 3348 91 18 the the DT 3348 91 19 interface interface NN 3348 91 20 . . . 3348 92 1 Test test NN 3348 92 2 subjects subject NNS 3348 92 3 are be VBP 3348 92 4 usually usually RB 3348 92 5 interviewed interview VBN 3348 92 6 individually individually RB 3348 92 7 and and CC 3348 92 8 are be VBP 3348 92 9 all all DT 3348 92 10 given give VBN 3348 92 11 the the DT 3348 92 12 same same JJ 3348 92 13 pretest pret JJS 3348 92 14 briefing briefing NN 3348 92 15 from from IN 3348 92 16 a a DT 3348 92 17 script script NN 3348 92 18 with with IN 3348 92 19 a a DT 3348 92 20 list list NN 3348 92 21 of of IN 3348 92 22 instructions instruction NNS 3348 92 23 followed follow VBN 3348 92 24 by by IN 3348 92 25 tasks task NNS 3348 92 26 representing represent VBG 3348 92 27 actual actual JJ 3348 92 28 use use NN 3348 92 29 . . . 3348 93 1 Test test NN 3348 93 2 subjects subject NNS 3348 93 3 are be VBP 3348 93 4 also also RB 3348 93 5 asked ask VBN 3348 93 6 questions question NNS 3348 93 7 about about IN 3348 93 8 their -PRON- PRP$ 3348 93 9 likes like NNS 3348 93 10 and and CC 3348 93 11 dislikes dislikes NN 3348 93 12 . . . 3348 94 1 In in IN 3348 94 2 most most JJS 3348 94 3 situations situation NNS 3348 94 4 , , , 3348 94 5 payment payment NN 3348 94 6 or or CC 3348 94 7 other other JJ 3348 94 8 incentives incentive NNS 3348 94 9 are be VBP 3348 94 10 offered offer VBN 3348 94 11 to to TO 3348 94 12 help help VB 3348 94 13 recruit recruit VB 3348 94 14 subjects subject NNS 3348 94 15 . . . 3348 95 1 Four four CD 3348 95 2 or or CC 3348 95 3 five five CD 3348 95 4 subjects subject NNS 3348 95 5 will will MD 3348 95 6 reveal reveal VB 3348 95 7 80 80 CD 3348 95 8 percent percent NN 3348 95 9 of of IN 3348 95 10 usability usability NN 3348 95 11 problems.13 problems.13 NNP 3348 95 12 Messages Messages NNPS 3348 95 13 were be VBD 3348 95 14 sent send VBN 3348 95 15 to to IN 3348 95 16 students student NNS 3348 95 17 via via IN 3348 95 18 the the DT 3348 95 19 Palmer Palmer NNP 3348 95 20 School School NNP 3348 95 21 ’s ’s POS 3348 95 22 mailing mailing NN 3348 95 23 lists list NNS 3348 95 24 requesting request VBG 3348 95 25 volunteers volunteer NNS 3348 95 26 . . . 3348 96 1 A a DT 3348 96 2 ten ten CD 3348 96 3 - - HYPH 3348 96 4 dollar dollar NN 3348 96 5 gift gift NN 3348 96 6 certifi- certifi- NN 3348 96 7 cate cate NN 3348 96 8 to to IN 3348 96 9 a a DT 3348 96 10 bookstore bookstore NN 3348 96 11 was be VBD 3348 96 12 offered offer VBN 3348 96 13 as as IN 3348 96 14 an an DT 3348 96 15 inducement inducement NN 3348 96 16 to to IN 3348 96 17 recruit- recruit- NNP 3348 96 18 ment ment NNP 3348 96 19 . . . 3348 97 1 Input input NN 3348 97 2 was be VBD 3348 97 3 desired desire VBN 3348 97 4 from from IN 3348 97 5 both both DT 3348 97 6 master master NN 3348 97 7 ’s ’s POS 3348 97 8 degree degree NN 3348 97 9 and and CC 3348 97 10 doctoral doctoral JJ 3348 97 11 students student NNS 3348 97 12 . . . 3348 98 1 The the DT 3348 98 2 first first JJ 3348 98 3 nine nine CD 3348 98 4 volunteers volunteer NNS 3348 98 5 to to TO 3348 98 6 respond respond VB 3348 98 7 — — : 3348 98 8 all all DT 3348 98 9 master master NN 3348 98 10 ’s ’s POS 3348 98 11 degree degree NN 3348 98 12 students student NNS 3348 98 13 — — : 3348 98 14 were be VBD 3348 98 15 accepted accept VBN 3348 98 16 . . . 3348 99 1 This this DT 3348 99 2 group group NN 3348 99 3 included include VBD 3348 99 4 students student NNS 3348 99 5 from from IN 3348 99 6 both both CC 3348 99 7 the the DT 3348 99 8 main main JJ 3348 99 9 and and CC 3348 99 10 satellite satellite NN 3348 99 11 campuses campus NNS 3348 99 12 . . . 3348 100 1 No no DT 3348 100 2 Ph.D. ph.d. NN 3348 100 3 stu- stu- NN 3348 100 4 dents dent NNS 3348 100 5 volunteered volunteer VBN 3348 100 6 to to TO 3348 100 7 participate participate VB 3348 100 8 at at IN 3348 100 9 first first RB 3348 100 10 , , , 3348 100 11 citing cite VBG 3348 100 12 busy busy JJ 3348 100 13 schedules schedule NNS 3348 100 14 , , , 3348 100 15 but but CC 3348 100 16 eventually eventually RB 3348 100 17 a a DT 3348 100 18 doctoral doctoral JJ 3348 100 19 student student NN 3348 100 20 was be VBD 3348 100 21 recruited recruit VBN 3348 100 22 . . . 3348 101 1 Testing testing NN 3348 101 2 was be VBD 3348 101 3 conducted conduct VBN 3348 101 4 in in IN 3348 101 5 computer computer NN 3348 101 6 labs lab NNS 3348 101 7 at at IN 3348 101 8 the the DT 3348 101 9 library library NN 3348 101 10 , , , 3348 101 11 at at IN 3348 101 12 the the DT 3348 101 13 Palmer Palmer NNP 3348 101 14 School School NNP 3348 101 15 , , , 3348 101 16 and and CC 3348 101 17 at at IN 3348 101 18 the the DT 3348 101 19 Manhattan Manhattan NNP 3348 101 20 satellite satellite NN 3348 101 21 campus campus NN 3348 101 22 . . . 3348 102 1 Demographic demographic JJ 3348 102 2 information information NN 3348 102 3 was be VBD 3348 102 4 gathered gather VBN 3348 102 5 regarding regard VBG 3348 102 6 users user NNS 3348 102 7 ’ ’ POS 3348 102 8 gender gender NN 3348 102 9 , , , 3348 102 10 age age NN 3348 102 11 range range NN 3348 102 12 , , , 3348 102 13 university university NN 3348 102 14 status status NN 3348 102 15 , , , 3348 102 16 familiarity familiarity NN 3348 102 17 with with IN 3348 102 18 computers computer NNS 3348 102 19 , , , 3348 102 20 with with IN 3348 102 21 the the DT 3348 102 22 Internet internet NN 3348 102 23 , , , 3348 102 24 and and CC 3348 102 25 with with IN 3348 102 26 the the DT 3348 102 27 LIS LIS NNP 3348 102 28 library library NN 3348 102 29 , , , 3348 102 30 as as RB 3348 102 31 well well RB 3348 102 32 as as IN 3348 102 33 the the DT 3348 102 34 type type NN 3348 102 35 of of IN 3348 102 36 Internet internet NN 3348 102 37 connection connection NN 3348 102 38 and and CC 3348 102 39 browser browser NN 3348 102 40 usually usually RB 3348 102 41 used use VBN 3348 102 42 . . . 3348 103 1 The the DT 3348 103 2 subjects subject NNS 3348 103 3 were be VBD 3348 103 4 given give VBN 3348 103 5 eight eight CD 3348 103 6 tasks task NNS 3348 103 7 to to TO 3348 103 8 complete complete VB 3348 103 9 using use VBG 3348 103 10 the the DT 3348 103 11 Web web NN 3348 103 12 site site NN 3348 103 13 . . . 3348 104 1 The the DT 3348 104 2 tasks task NNS 3348 104 3 reflected reflect VBD 3348 104 4 both both DT 3348 104 5 the the DT 3348 104 6 type type NN 3348 104 7 of of IN 3348 104 8 assignment assignment NN 3348 104 9 a a DT 3348 104 10 student student NN 3348 104 11 might may MD 3348 104 12 receive receive VB 3348 104 13 in in IN 3348 104 14 class class NN 3348 104 15 and and CC 3348 104 16 the the DT 3348 104 17 type type NN 3348 104 18 of of IN 3348 104 19 information information NN 3348 104 20 they -PRON- PRP 3348 104 21 might may MD 3348 104 22 seek seek VB 3348 104 23 on on IN 3348 104 24 the the DT 3348 104 25 LIS LIS NNP 3348 104 26 Web web NN 3348 104 27 site site NN 3348 104 28 on on IN 3348 104 29 their -PRON- PRP$ 3348 104 30 own own JJ 3348 104 31 . . . 3348 105 1 The the DT 3348 105 2 questions question NNS 3348 105 3 were be VBD 3348 105 4 designed design VBN 3348 105 5 to to TO 3348 105 6 test test VB 3348 105 7 usability usability NN 3348 105 8 of of IN 3348 105 9 different different JJ 3348 105 10 parts part NNS 3348 105 11 of of IN 3348 105 12 the the DT 3348 105 13 Web web NN 3348 105 14 site site NN 3348 105 15 . . . 3348 106 1 ฀ ฀ NNP 3348 106 2 ฀Usability ฀usability CD 3348 106 3 testing testing NN 3348 106 4 results result NNS 3348 106 5 The the DT 3348 106 6 first first JJ 3348 106 7 task task NN 3348 106 8 tested test VBD 3348 106 9 the the DT 3348 106 10 Print Print NNP 3348 106 11 Journals Journals NNP 3348 106 12 page page NN 3348 106 13 and and CC 3348 106 14 asked ask VBD 3348 106 15 if if IN 3348 106 16 the the DT 3348 106 17 LIS LIS NNP 3348 106 18 library library NN 3348 106 19 subscribes subscribe VBZ 3348 106 20 to to IN 3348 106 21 a a DT 3348 106 22 specific specific JJ 3348 106 23 journal journal NN 3348 106 24 and and CC 3348 106 25 whether whether IN 3348 106 26 it -PRON- PRP 3348 106 27 is be VBZ 3348 106 28 refereed referee VBN 3348 106 29 . . . 3348 107 1 ( ( -LRB- 3348 107 2 The the DT 3348 107 3 Web web NN 3348 107 4 site site NN 3348 107 5 uses use VBZ 3348 107 6 an an DT 3348 107 7 asterisk asterisk NN 3348 107 8 next next RB 3348 107 9 to to IN 3348 107 10 a a DT 3348 107 11 journal journal NN 3348 107 12 title title NN 3348 107 13 to to TO 3348 107 14 indicate indicate VB 3348 107 15 that that IN 3348 107 16 it -PRON- PRP 3348 107 17 is be VBZ 3348 107 18 refereed referee VBN 3348 107 19 . . . 3348 107 20 ) ) -RRB- 3348 108 1 All all DT 3348 108 2 subjects subject NNS 3348 108 3 were be VBD 3348 108 4 able able JJ 3348 108 5 to to TO 3348 108 6 easily easily RB 3348 108 7 find find VB 3348 108 8 that that IN 3348 108 9 the the DT 3348 108 10 LIS LIS NNP 3348 108 11 library library NN 3348 108 12 does do VBZ 3348 108 13 hold hold VB 3348 108 14 the the DT 3348 108 15 journal journal NNP 3348 108 16 title title NN 3348 108 17 . . . 3348 109 1 Although although IN 3348 109 2 it -PRON- PRP 3348 109 3 was be VBD 3348 109 4 not not RB 3348 109 5 initially initially RB 3348 109 6 obvious obvious JJ 3348 109 7 that that IN 3348 109 8 the the DT 3348 109 9 asterisk asterisk NN 3348 109 10 was be VBD 3348 109 11 a a DT 3348 109 12 notation notation NN 3348 109 13 indicating indicate VBG 3348 109 14 that that IN 3348 109 15 the the DT 3348 109 16 journal journal NN 3348 109 17 was be VBD 3348 109 18 refereed referee VBN 3348 109 19 , , , 3348 109 20 most most JJS 3348 109 21 of of IN 3348 109 22 the the DT 3348 109 23 subjects subject NNS 3348 109 24 eventually eventually RB 3348 109 25 found find VBD 3348 109 26 the the DT 3348 109 27 explanatory explanatory JJ 3348 109 28 note note NN 3348 109 29 . . . 3348 110 1 Many many JJ 3348 110 2 of of IN 3348 110 3 the the DT 3348 110 4 subjects subject NNS 3348 110 5 did do VBD 3348 110 6 not not RB 3348 110 7 know know VB 3348 110 8 what what WP 3348 110 9 a a DT 3348 110 10 refereed refereed NN 3348 110 11 journal journal NN 3348 110 12 was be VBD 3348 110 13 , , , 3348 110 14 and and CC 3348 110 15 some some DT 3348 110 16 asked ask VBD 3348 110 17 if if IN 3348 110 18 a a DT 3348 110 19 definition definition NN 3348 110 20 could could MD 3348 110 21 be be VB 3348 110 22 provided provide VBN 3348 110 23 on on IN 3348 110 24 the the DT 3348 110 25 site site NN 3348 110 26 . . . 3348 111 1 For for IN 3348 111 2 the the DT 3348 111 3 second second JJ 3348 111 4 task task NN 3348 111 5 , , , 3348 111 6 subjects subject NNS 3348 111 7 needed need VBN 3348 111 8 to to TO 3348 111 9 use use VB 3348 111 10 JAKE JAKE NNP 3348 111 11 to to TO 3348 111 12 find find VB 3348 111 13 the the DT 3348 111 14 full full JJ 3348 111 15 text text NN 3348 111 16 of of IN 3348 111 17 an an DT 3348 111 18 article article NN 3348 111 19 . . . 3348 112 1 None none NN 3348 112 2 of of IN 3348 112 3 the the DT 3348 112 4 students student NNS 3348 112 5 were be VBD 3348 112 6 familiar familiar JJ 3348 112 7 with with IN 3348 112 8 JAKE JAKE NNP 3348 112 9 but but CC 3348 112 10 were be VBD 3348 112 11 able able JJ 3348 112 12 to to TO 3348 112 13 use use VB 3348 112 14 the the DT 3348 112 15 LIS LIS NNP 3348 112 16 Web web NN 3348 112 17 site site NN 3348 112 18 to to TO 3348 112 19 gain gain VB 3348 112 20 an an DT 3348 112 21 understanding understanding NN 3348 112 22 of of IN 3348 112 23 its -PRON- PRP$ 3348 112 24 purpose purpose NN 3348 112 25 and and CC 3348 112 26 to to TO 3348 112 27 access access VB 3348 112 28 it -PRON- PRP 3348 112 29 . . . 3348 113 1 The the DT 3348 113 2 third third JJ 3348 113 3 task task NN 3348 113 4 asked ask VBD 3348 113 5 subjects subject NNS 3348 113 6 to to TO 3348 113 7 find find VB 3348 113 8 a a DT 3348 113 9 library library NN 3348 113 10 asso- asso- JJ 3348 113 11 ciation ciation NN 3348 113 12 that that WDT 3348 113 13 required require VBD 3348 113 14 using use VBG 3348 113 15 the the DT 3348 113 16 Other Other NNP 3348 113 17 Web Web NNP 3348 113 18 Sites Sites NNPS 3348 113 19 page page NN 3348 113 20 . . . 3348 114 1 All all DT 3348 114 2 subjects subject NNS 3348 114 3 demonstrated demonstrate VBD 3348 114 4 an an DT 3348 114 5 understanding understanding NN 3348 114 6 of of IN 3348 114 7 how how WRB 3348 114 8 to to TO 3348 114 9 use use VB 3348 114 10 this this DT 3348 114 11 page page NN 3348 114 12 and and CC 3348 114 13 found find VBD 3348 114 14 the the DT 3348 114 15 information information NN 3348 114 16 . . . 3348 115 1 The the DT 3348 115 2 fourth fourth JJ 3348 115 3 task task NN 3348 115 4 tested test VBD 3348 115 5 the the DT 3348 115 6 Full Full NNP 3348 115 7 - - HYPH 3348 115 8 Text text NN 3348 115 9 Databases Databases NNP 3348 115 10 page page NN 3348 115 11 . . . 3348 116 1 Only only RB 3348 116 2 one one CD 3348 116 3 subject subject NN 3348 116 4 actually actually RB 3348 116 5 used use VBD 3348 116 6 this this DT 3348 116 7 page page NN 3348 116 8 to to TO 3348 116 9 complete complete VB 3348 116 10 the the DT 3348 116 11 task task NN 3348 116 12 . . . 3348 117 1 The the DT 3348 117 2 rest rest NN 3348 117 3 used use VBD 3348 117 4 the the DT 3348 117 5 All All NNP 3348 117 6 Databases database NNS 3348 117 7 link link VBP 3348 117 8 to to IN 3348 117 9 the the DT 3348 117 10 main main JJ 3348 117 11 library library NN 3348 117 12 ’s ’s POS 3348 117 13 database database NN 3348 117 14 list list NN 3348 117 15 . . . 3348 118 1 That that DT 3348 118 2 link link NN 3348 118 3 appears appear VBZ 3348 118 4 above above IN 3348 118 5 the the DT 3348 118 6 link link NN 3348 118 7 to to IN 3348 118 8 Full Full NNP 3348 118 9 - - HYPH 3348 118 10 Text text NN 3348 118 11 Databases database NNS 3348 118 12 and and CC 3348 118 13 most most JJS 3348 118 14 subjects subject NNS 3348 118 15 chose choose VBD 3348 118 16 that that DT 3348 118 17 link link NN 3348 118 18 without without IN 3348 118 19 looking look VBG 3348 118 20 at at IN 3348 118 21 the the DT 3348 118 22 next next JJ 3348 118 23 menu menu NN 3348 118 24 option option NN 3348 118 25 . . . 3348 119 1 Several several JJ 3348 119 2 sub- sub- JJ 3348 119 3 Figure figure NN 3348 119 4 3 3 CD 3348 119 5 . . . 3348 120 1 Final final JJ 3348 120 2 home home NN 3348 120 3 page page NN 3348 120 4 USER USER NNP 3348 120 5 - - HYPH 3348 120 6 CENTERED centered NN 3348 120 7 DESIGN design NN 3348 120 8 OF of IN 3348 120 9 A a DT 3348 120 10 WEB WEB NNP 3348 120 11 SITE site NN 3348 120 12 | | CD 3348 120 13 MANZARI MANZARI NNS 3348 120 14 AND and CC 3348 120 15 TRINIDAD TRINIDAD NNP 3348 120 16 - - HYPH 3348 120 17 CHRISTENSEN CHRISTENSEN NNP 3348 120 18 167 167 CD 3348 120 19 jects ject NNS 3348 120 20 became become VBD 3348 120 21 confused confused JJ 3348 120 22 when when WRB 3348 120 23 they -PRON- PRP 3348 120 24 were be VBD 3348 120 25 taken take VBN 3348 120 26 to to IN 3348 120 27 the the DT 3348 120 28 main main JJ 3348 120 29 library library NN 3348 120 30 ’s ’s NN 3348 120 31 page page NN 3348 120 32 , , , 3348 120 33 just just RB 3348 120 34 as as IN 3348 120 35 the the DT 3348 120 36 evaluators evaluator NNS 3348 120 37 had have VBD 3348 120 38 predicted predict VBN 3348 120 39 . . . 3348 121 1 Even even RB 3348 121 2 though though IN 3348 121 3 wording wording NN 3348 121 4 was be VBD 3348 121 5 added add VBN 3348 121 6 warning warn VBG 3348 121 7 users user NNS 3348 121 8 that that IN 3348 121 9 they -PRON- PRP 3348 121 10 were be VBD 3348 121 11 leaving leave VBG 3348 121 12 the the DT 3348 121 13 LIS LIS NNP 3348 121 14 Web web NN 3348 121 15 site site NN 3348 121 16 , , , 3348 121 17 most most JJS 3348 121 18 subjects subject NNS 3348 121 19 did do VBD 3348 121 20 not not RB 3348 121 21 read read VB 3348 121 22 it -PRON- PRP 3348 121 23 and and CC 3348 121 24 wondered wonder VBD 3348 121 25 why why WRB 3348 121 26 the the DT 3348 121 27 page page NN 3348 121 28 layout layout NN 3348 121 29 changed change VBD 3348 121 30 and and CC 3348 121 31 was be VBD 3348 121 32 not not RB 3348 121 33 as as RB 3348 121 34 clear clear JJ 3348 121 35 . . . 3348 122 1 They -PRON- PRP 3348 122 2 also also RB 3348 122 3 had have VBD 3348 122 4 trouble trouble NN 3348 122 5 navigating navigate VBG 3348 122 6 back back RB 3348 122 7 to to IN 3348 122 8 the the DT 3348 122 9 LIS LIS NNP 3348 122 10 Web web NN 3348 122 11 site site NN 3348 122 12 from from IN 3348 122 13 the the DT 3348 122 14 main main JJ 3348 122 15 library library NN 3348 122 16 Web web NN 3348 122 17 site site NN 3348 122 18 . . . 3348 123 1 The the DT 3348 123 2 fifth fifth JJ 3348 123 3 task task NN 3348 123 4 tested test VBD 3348 123 5 the the DT 3348 123 6 Journals Journals NNPS 3348 123 7 by by IN 3348 123 8 Subject subject NN 3348 123 9 page page NN 3348 123 10 . . . 3348 124 1 This this DT 3348 124 2 task task NN 3348 124 3 took take VBD 3348 124 4 longer long RBR 3348 124 5 for for IN 3348 124 6 most most JJS 3348 124 7 of of IN 3348 124 8 the the DT 3348 124 9 subjects subject NNS 3348 124 10 to to TO 3348 124 11 answer answer VB 3348 124 12 , , , 3348 124 13 but but CC 3348 124 14 all all DT 3348 124 15 were be VBD 3348 124 16 able able JJ 3348 124 17 to to TO 3348 124 18 use use VB 3348 124 19 the the DT 3348 124 20 page page NN 3348 124 21 successfully successfully RB 3348 124 22 to to TO 3348 124 23 find find VB 3348 124 24 a a DT 3348 124 25 journal journal NN 3348 124 26 on on IN 3348 124 27 a a DT 3348 124 28 given give VBN 3348 124 29 subject subject NN 3348 124 30 . . . 3348 125 1 The the DT 3348 125 2 sixth sixth JJ 3348 125 3 task task NN 3348 125 4 required require VBD 3348 125 5 using use VBG 3348 125 6 the the DT 3348 125 7 LIS LIS NNP 3348 125 8 home home NN 3348 125 9 page page NN 3348 125 10 , , , 3348 125 11 and and CC 3348 125 12 everyone everyone NN 3348 125 13 easily easily RB 3348 125 14 used use VBD 3348 125 15 it -PRON- PRP 3348 125 16 to to TO 3348 125 17 find find VB 3348 125 18 the the DT 3348 125 19 operating operating NN 3348 125 20 hours hour NNS 3348 125 21 . . . 3348 126 1 The the DT 3348 126 2 seventh seventh JJ 3348 126 3 task task NN 3348 126 4 required require VBD 3348 126 5 subjects subject NNS 3348 126 6 to to TO 3348 126 7 find find VB 3348 126 8 an an DT 3348 126 9 online online JJ 3348 126 10 journal journal NN 3348 126 11 title title NN 3348 126 12 that that WDT 3348 126 13 could could MD 3348 126 14 be be VB 3348 126 15 accessed access VBN 3348 126 16 from from IN 3348 126 17 the the DT 3348 126 18 Electronic Electronic NNP 3348 126 19 Journals Journals NNP 3348 126 20 page page NN 3348 126 21 . . . 3348 127 1 All all DT 3348 127 2 subjects subject NNS 3348 127 3 navigated navigate VBD 3348 127 4 this this DT 3348 127 5 page page NN 3348 127 6 easily easily RB 3348 127 7 . . . 3348 128 1 The the DT 3348 128 2 final final JJ 3348 128 3 task task NN 3348 128 4 asked ask VBD 3348 128 5 subjects subject NNS 3348 128 6 to to TO 3348 128 7 find find VB 3348 128 8 a a DT 3348 128 9 book book NN 3348 128 10 review review NN 3348 128 11 . . . 3348 129 1 Most Most JJS 3348 129 2 subjects subject NNS 3348 129 3 did do VBD 3348 129 4 not not RB 3348 129 5 look look VB 3348 129 6 at at IN 3348 129 7 the the DT 3348 129 8 page page NN 3348 129 9 for for IN 3348 129 10 Library Library NNP 3348 129 11 and and CC 3348 129 12 Information Information NNP 3348 129 13 Sciences Sciences NNPS 3348 129 14 Databases database VBZ 3348 129 15 to to TO 3348 129 16 access access VB 3348 129 17 the the DT 3348 129 18 Books book NNS 3348 129 19 in in IN 3348 129 20 Print Print NNP 3348 129 21 database database NN 3348 129 22 , , , 3348 129 23 saying say VBG 3348 129 24 they -PRON- PRP 3348 129 25 did do VBD 3348 129 26 not not RB 3348 129 27 think think VB 3348 129 28 it -PRON- PRP 3348 129 29 would would MD 3348 129 30 be be VB 3348 129 31 included include VBN 3348 129 32 there there RB 3348 129 33 . . . 3348 130 1 Instead instead RB 3348 130 2 , , , 3348 130 3 they -PRON- PRP 3348 130 4 used use VBD 3348 130 5 the the DT 3348 130 6 link link NN 3348 130 7 to to IN 3348 130 8 the the DT 3348 130 9 main main JJ 3348 130 10 library library NN 3348 130 11 ’s ’s POS 3348 130 12 database database NN 3348 130 13 page page NN 3348 130 14 . . . 3348 131 1 One one CD 3348 131 2 subject subject NN 3348 131 3 was be VBD 3348 131 4 not not RB 3348 131 5 able able JJ 3348 131 6 to to TO 3348 131 7 complete complete VB 3348 131 8 this this DT 3348 131 9 task task NN 3348 131 10 . . . 3348 132 1 Problems problem NNS 3348 132 2 primarily primarily RB 3348 132 3 occurred occur VBD 3348 132 4 during during IN 3348 132 5 testing testing NN 3348 132 6 when when WRB 3348 132 7 sub- sub- JJ 3348 132 8 jects ject NNS 3348 132 9 left leave VBD 3348 132 10 the the DT 3348 132 11 LIS LIS NNP 3348 132 12 page page NN 3348 132 13 to to TO 3348 132 14 use use VB 3348 132 15 a a DT 3348 132 16 non non JJ 3348 132 17 - - JJ 3348 132 18 library library JJ 3348 132 19 science science NN 3348 132 20 database database NN 3348 132 21 located locate VBN 3348 132 22 on on IN 3348 132 23 the the DT 3348 132 24 main main JJ 3348 132 25 Web web NN 3348 132 26 site site NN 3348 132 27 . . . 3348 133 1 Subjects subject NNS 3348 133 2 had have VBD 3348 133 3 problems problem NNS 3348 133 4 get- get- IN 3348 133 5 ting te VBG 3348 133 6 back back RB 3348 133 7 to to IN 3348 133 8 the the DT 3348 133 9 LIS LIS NNP 3348 133 10 site site NN 3348 133 11 from from IN 3348 133 12 the the DT 3348 133 13 main main JJ 3348 133 14 library library NN 3348 133 15 site site NN 3348 133 16 . . . 3348 134 1 While while IN 3348 134 2 performing perform VBG 3348 134 3 tasks task NNS 3348 134 4 , , , 3348 134 5 some some DT 3348 134 6 subjects subject NNS 3348 134 7 would would MD 3348 134 8 scroll scroll VB 3348 134 9 up up RP 3348 134 10 and and CC 3348 134 11 down down IN 3348 134 12 long long JJ 3348 134 13 lists list NNS 3348 134 14 instead instead RB 3348 134 15 of of IN 3348 134 16 using use VBG 3348 134 17 the the DT 3348 134 18 toolbars toolbar NNS 3348 134 19 provided provide VBN 3348 134 20 to to TO 3348 134 21 bring bring VB 3348 134 22 the the DT 3348 134 23 user user NN 3348 134 24 to to IN 3348 134 25 an an DT 3348 134 26 exact exact JJ 3348 134 27 location location NN 3348 134 28 on on IN 3348 134 29 the the DT 3348 134 30 page page NN 3348 134 31 . . . 3348 135 1 Some some DT 3348 135 2 preferred prefer VBD 3348 135 3 using use VBG 3348 135 4 the the DT 3348 135 5 back back JJ 3348 135 6 button button NN 3348 135 7 instead instead RB 3348 135 8 of of IN 3348 135 9 using use VBG 3348 135 10 the the DT 3348 135 11 LIS LIS NNP 3348 135 12 Web web NN 3348 135 13 - - HYPH 3348 135 14 site site NN 3348 135 15 menu menu NN 3348 135 16 to to TO 3348 135 17 navigate navigate VB 3348 135 18 . . . 3348 136 1 These these DT 3348 136 2 seemed seem VBD 3348 136 3 to to TO 3348 136 4 be be VB 3348 136 5 individual individual JJ 3348 136 6 styles style NNS 3348 136 7 of of IN 3348 136 8 using use VBG 3348 136 9 the the DT 3348 136 10 Web web NN 3348 136 11 and and CC 3348 136 12 not not RB 3348 136 13 any any DT 3348 136 14 usability usability NN 3348 136 15 problem problem NN 3348 136 16 with with IN 3348 136 17 the the DT 3348 136 18 site site NN 3348 136 19 . . . 3348 137 1 Several several JJ 3348 137 2 people people NNS 3348 137 3 consistently consistently RB 3348 137 4 used use VBD 3348 137 5 the the DT 3348 137 6 menu menu NN 3348 137 7 to to TO 3348 137 8 return return VB 3348 137 9 to to IN 3348 137 10 the the DT 3348 137 11 LIS LIS NNP 3348 137 12 home home NN 3348 137 13 page page NN 3348 137 14 before before IN 3348 137 15 starting start VBG 3348 137 16 each each DT 3348 137 17 new new JJ 3348 137 18 task task NN 3348 137 19 , , , 3348 137 20 even even RB 3348 137 21 though though IN 3348 137 22 they -PRON- PRP 3348 137 23 could could MD 3348 137 24 have have VB 3348 137 25 navigated navigate VBN 3348 137 26 directly directly RB 3348 137 27 to to IN 3348 137 28 the the DT 3348 137 29 page page NN 3348 137 30 they -PRON- PRP 3348 137 31 needed need VBD 3348 137 32 , , , 3348 137 33 making make VBG 3348 137 34 a a DT 3348 137 35 return return NN 3348 137 36 to to IN 3348 137 37 the the DT 3348 137 38 home home NN 3348 137 39 page page NN 3348 137 40 unnecessary unnecessary JJ 3348 137 41 . . . 3348 138 1 This this DT 3348 138 2 validated validate VBD 3348 138 3 the the DT 3348 138 4 recommendation recommendation NN 3348 138 5 from from IN 3348 138 6 the the DT 3348 138 7 heuristic heuristic JJ 3348 138 8 study study NN 3348 138 9 that that IN 3348 138 10 the the DT 3348 138 11 link link NN 3348 138 12 to to IN 3348 138 13 the the DT 3348 138 14 home home NN 3348 138 15 page page NN 3348 138 16 always always RB 3348 138 17 be be VB 3348 138 18 the the DT 3348 138 19 first first JJ 3348 138 20 menu menu NN 3348 138 21 option option NN 3348 138 22 to to TO 3348 138 23 give give VB 3348 138 24 users user NNS 3348 138 25 a a DT 3348 138 26 comfortable comfortable JJ 3348 138 27 safety safety NN 3348 138 28 valve valve NN 3348 138 29 when when WRB 3348 138 30 they -PRON- PRP 3348 138 31 get get VBP 3348 138 32 lost lose VBN 3348 138 33 . . . 3348 139 1 The the DT 3348 139 2 final final JJ 3348 139 3 questions question NNS 3348 139 4 asked ask VBD 3348 139 5 subjects subject NNS 3348 139 6 for for IN 3348 139 7 their -PRON- PRP$ 3348 139 8 opinions opinion NNS 3348 139 9 on on IN 3348 139 10 what what WP 3348 139 11 they -PRON- PRP 3348 139 12 did do VBD 3348 139 13 and and CC 3348 139 14 did do VBD 3348 139 15 not not RB 3348 139 16 like like VB 3348 139 17 about about IN 3348 139 18 the the DT 3348 139 19 Web web NN 3348 139 20 site site NN 3348 139 21 , , , 3348 139 22 as as RB 3348 139 23 well well RB 3348 139 24 as as IN 3348 139 25 any any DT 3348 139 26 suggestions suggestion NNS 3348 139 27 for for IN 3348 139 28 improving improve VBG 3348 139 29 the the DT 3348 139 30 site site NN 3348 139 31 . . . 3348 140 1 All all DT 3348 140 2 subjects subject NNS 3348 140 3 responded respond VBD 3348 140 4 that that IN 3348 140 5 they -PRON- PRP 3348 140 6 liked like VBD 3348 140 7 the the DT 3348 140 8 layout layout NN 3348 140 9 of of IN 3348 140 10 the the DT 3348 140 11 pages page NNS 3348 140 12 , , , 3348 140 13 calling call VBG 3348 140 14 them -PRON- PRP 3348 140 15 uncluttered uncluttered JJ 3348 140 16 , , , 3348 140 17 clean clean JJ 3348 140 18 , , , 3348 140 19 attractive attractive JJ 3348 140 20 , , , 3348 140 21 and and CC 3348 140 22 logical logical JJ 3348 140 23 . . . 3348 141 1 There there EX 3348 141 2 were be VBD 3348 141 3 very very RB 3348 141 4 few few JJ 3348 141 5 suggestions suggestion NNS 3348 141 6 for for IN 3348 141 7 improving improve VBG 3348 141 8 the the DT 3348 141 9 site site NN 3348 141 10 . . . 3348 142 1 One one CD 3348 142 2 person person NN 3348 142 3 asked ask VBD 3348 142 4 that that IN 3348 142 5 contact contact NN 3348 142 6 information information NN 3348 142 7 be be VB 3348 142 8 included include VBN 3348 142 9 on on IN 3348 142 10 the the DT 3348 142 11 menu menu NNP 3348 142 12 options option NNS 3348 142 13 in in IN 3348 142 14 addition addition NN 3348 142 15 to to IN 3348 142 16 its -PRON- PRP$ 3348 142 17 location location NN 3348 142 18 right right RB 3348 142 19 below below IN 3348 142 20 the the DT 3348 142 21 menu menu NN 3348 142 22 on on IN 3348 142 23 the the DT 3348 142 24 LIS LIS NNP 3348 142 25 home home NN 3348 142 26 page page NN 3348 142 27 . . . 3348 143 1 Another another DT 3348 143 2 participant participant NN 3348 143 3 suggested suggest VBD 3348 143 4 adding add VBG 3348 143 5 class class NN 3348 143 6 syllabi syllabi NN 3348 143 7 to to IN 3348 143 8 the the DT 3348 143 9 Web web NN 3348 143 10 site site NN 3348 143 11 each each DT 3348 143 12 semester semester NN 3348 143 13 , , , 3348 143 14 listing list VBG 3348 143 15 required require VBN 3348 143 16 texts text NNS 3348 143 17 along along IN 3348 143 18 with with IN 3348 143 19 a a DT 3348 143 20 link link NN 3348 143 21 to to IN 3348 143 22 an an DT 3348 143 23 online online JJ 3348 143 24 bookstore bookstore NN 3348 143 25 . . . 3348 144 1 Some some DT 3348 144 2 of of IN 3348 144 3 the the DT 3348 144 4 novice novice NN 3348 144 5 users user NNS 3348 144 6 asked ask VBD 3348 144 7 for for IN 3348 144 8 explanations explanation NNS 3348 144 9 of of IN 3348 144 10 unfamiliar unfamiliar JJ 3348 144 11 terms term NNS 3348 144 12 such such JJ 3348 144 13 as as IN 3348 144 14 “ " `` 3348 144 15 refereed refereed NN 3348 144 16 journals journal NNS 3348 144 17 . . . 3348 144 18 ” " '' 3348 144 19 A a DT 3348 144 20 participant participant NN 3348 144 21 suggested suggest VBD 3348 144 22 including include VBG 3348 144 23 a a DT 3348 144 24 search search NN 3348 144 25 engine engine NN 3348 144 26 instead instead RB 3348 144 27 of of IN 3348 144 28 using use VBG 3348 144 29 links link NNS 3348 144 30 to to IN 3348 144 31 navi- navi- NN 3348 144 32 gate gate VB 3348 144 33 the the DT 3348 144 34 site site NN 3348 144 35 . . . 3348 145 1 This this DT 3348 145 2 was be VBD 3348 145 3 considered consider VBN 3348 145 4 during during IN 3348 145 5 the the DT 3348 145 6 initial initial JJ 3348 145 7 site site NN 3348 145 8 design design NN 3348 145 9 but but CC 3348 145 10 was be VBD 3348 145 11 not not RB 3348 145 12 included include VBN 3348 145 13 since since IN 3348 145 14 the the DT 3348 145 15 site site NN 3348 145 16 did do VBD 3348 145 17 not not RB 3348 145 18 have have VB 3348 145 19 a a DT 3348 145 20 large large JJ 3348 145 21 number number NN 3348 145 22 of of IN 3348 145 23 pages page NNS 3348 145 24 . . . 3348 146 1 However however RB 3348 146 2 , , , 3348 146 3 a a DT 3348 146 4 search search NN 3348 146 5 engine engine NN 3348 146 6 may may MD 3348 146 7 be be VB 3348 146 8 worth worth JJ 3348 146 9 including include VBG 3348 146 10 . . . 3348 147 1 The the DT 3348 147 2 one one CD 3348 147 3 doctoral doctoral JJ 3348 147 4 student student NN 3348 147 5 had have VBD 3348 147 6 previously previously RB 3348 147 7 only only RB 3348 147 8 used use VBN 3348 147 9 the the DT 3348 147 10 main main JJ 3348 147 11 library library NN 3348 147 12 ’s ’s POS 3348 147 13 Web web NN 3348 147 14 page page NN 3348 147 15 to to IN 3348 147 16 access access NN 3348 147 17 databases database NNS 3348 147 18 . . . 3348 148 1 Originally originally RB 3348 148 2 , , , 3348 148 3 he -PRON- PRP 3348 148 4 said say VBD 3348 148 5 he -PRON- PRP 3348 148 6 did do VBD 3348 148 7 not not RB 3348 148 8 see see VB 3348 148 9 the the DT 3348 148 10 advantage advantage NN 3348 148 11 of of IN 3348 148 12 a a DT 3348 148 13 site site NN 3348 148 14 devoted devote VBN 3348 148 15 to to IN 3348 148 16 information information NN 3348 148 17 science science NN 3348 148 18 sources source NNS 3348 148 19 for for IN 3348 148 20 doctoral doctoral JJ 3348 148 21 candidates candidate NNS 3348 148 22 , , , 3348 148 23 since since IN 3348 148 24 that that DT 3348 148 25 program program NN 3348 148 26 is be VBZ 3348 148 27 more more RBR 3348 148 28 multidisciplinary multidisciplinary JJ 3348 148 29 . . . 3348 149 1 However however RB 3348 149 2 , , , 3348 149 3 after after IN 3348 149 4 completing complete VBG 3348 149 5 the the DT 3348 149 6 usability usability NN 3348 149 7 study study NN 3348 149 8 , , , 3348 149 9 the the DT 3348 149 10 student student NN 3348 149 11 concluded conclude VBD 3348 149 12 that that IN 3348 149 13 the the DT 3348 149 14 LIS LIS NNP 3348 149 15 Web web NN 3348 149 16 site site NN 3348 149 17 was be VBD 3348 149 18 useful useful JJ 3348 149 19 . . . 3348 150 1 He -PRON- PRP 3348 150 2 suggested suggest VBD 3348 150 3 that that IN 3348 150 4 it -PRON- PRP 3348 150 5 should should MD 3348 150 6 be be VB 3348 150 7 publicized publicize VBN 3348 150 8 more more RBR 3348 150 9 to to IN 3348 150 10 doctoral doctoral JJ 3348 150 11 candidates candidate NNS 3348 150 12 and and CC 3348 150 13 that that IN 3348 150 14 it -PRON- PRP 3348 150 15 be be VB 3348 150 16 more more RBR 3348 150 17 prominently prominently RB 3348 150 18 highlighted highlight VBN 3348 150 19 on on IN 3348 150 20 the the DT 3348 150 21 main main JJ 3348 150 22 library library NN 3348 150 23 Web web NN 3348 150 24 site site NN 3348 150 25 . . . 3348 151 1 Though though IN 3348 151 2 the the DT 3348 151 3 questions question NNS 3348 151 4 asked ask VBD 3348 151 5 were be VBD 3348 151 6 about about IN 3348 151 7 the the DT 3348 151 8 LIS LIS NNP 3348 151 9 Web web NN 3348 151 10 site site NN 3348 151 11 , , , 3348 151 12 several several JJ 3348 151 13 subjects subject NNS 3348 151 14 complained complain VBD 3348 151 15 about about IN 3348 151 16 the the DT 3348 151 17 layout layout NN 3348 151 18 of of IN 3348 151 19 the the DT 3348 151 20 main main JJ 3348 151 21 library library NN 3348 151 22 Web web NN 3348 151 23 site site NN 3348 151 24 and and CC 3348 151 25 suggested suggest VBD 3348 151 26 that that IN 3348 151 27 it -PRON- PRP 3348 151 28 have have VBP 3348 151 29 better well JJR 3348 151 30 linking link VBG 3348 151 31 to to IN 3348 151 32 the the DT 3348 151 33 LIS LIS NNP 3348 151 34 Web web NN 3348 151 35 site site NN 3348 151 36 to to TO 3348 151 37 enable enable VB 3348 151 38 it -PRON- PRP 3348 151 39 to to TO 3348 151 40 be be VB 3348 151 41 accessed access VBN 3348 151 42 more more RBR 3348 151 43 easily easily RB 3348 151 44 . . . 3348 152 1 ฀ ฀ NNP 3348 152 2 Conclusions Conclusions NNPS 3348 152 3 Iterative Iterative NNP 3348 152 4 testing testing NN 3348 152 5 and and CC 3348 152 6 user user NN 3348 152 7 - - HYPH 3348 152 8 centered center VBN 3348 152 9 design design NN 3348 152 10 resulted result VBD 3348 152 11 in in IN 3348 152 12 a a DT 3348 152 13 product product NN 3348 152 14 that that IN 3348 152 15 testing testing NN 3348 152 16 revealed reveal VBD 3348 152 17 to to TO 3348 152 18 be be VB 3348 152 19 easy easy JJ 3348 152 20 to to TO 3348 152 21 learn learn VB 3348 152 22 and and CC 3348 152 23 effi- effi- VB 3348 152 24 cient cient NNP 3348 152 25 to to TO 3348 152 26 use use VB 3348 152 27 , , , 3348 152 28 and and CC 3348 152 29 about about IN 3348 152 30 which which WDT 3348 152 31 subjects subject NNS 3348 152 32 expressed express VBD 3348 152 33 satisfac- satisfac- VBG 3348 152 34 tion tion NN 3348 152 35 . . . 3348 153 1 Based base VBN 3348 153 2 on on IN 3348 153 3 findings finding NNS 3348 153 4 that that WDT 3348 153 5 some some DT 3348 153 6 students student NNS 3348 153 7 had have VBD 3348 153 8 not not RB 3348 153 9 even even RB 3348 153 10 been be VBN 3348 153 11 aware aware JJ 3348 153 12 of of IN 3348 153 13 the the DT 3348 153 14 existence existence NN 3348 153 15 of of IN 3348 153 16 the the DT 3348 153 17 LIS LIS NNP 3348 153 18 Web web NN 3348 153 19 site site NN 3348 153 20 , , , 3348 153 21 greater great JJR 3348 153 22 emphasis emphasis NN 3348 153 23 is be VBZ 3348 153 24 now now RB 3348 153 25 given give VBN 3348 153 26 to to IN 3348 153 27 the the DT 3348 153 28 Web web NN 3348 153 29 site site NN 3348 153 30 and and CC 3348 153 31 its -PRON- PRP$ 3348 153 32 features feature NNS 3348 153 33 during during IN 3348 153 34 new new JJ 3348 153 35 student student NN 3348 153 36 orientations orientation NNS 3348 153 37 . . . 3348 154 1 The the DT 3348 154 2 biggest big JJS 3348 154 3 problem problem NN 3348 154 4 users user NNS 3348 154 5 had have VBD 3348 154 6 was be VBD 3348 154 7 navigating navigate VBG 3348 154 8 from from IN 3348 154 9 the the DT 3348 154 10 Web web NN 3348 154 11 pages page NNS 3348 154 12 of of IN 3348 154 13 the the DT 3348 154 14 main main JJ 3348 154 15 library library NN 3348 154 16 back back RB 3348 154 17 to to IN 3348 154 18 the the DT 3348 154 19 LIS LIS NNP 3348 154 20 site site NN 3348 154 21 . . . 3348 155 1 It -PRON- PRP 3348 155 2 was be VBD 3348 155 3 suggested suggest VBN 3348 155 4 that that IN 3348 155 5 the the DT 3348 155 6 LIS LIS NNP 3348 155 7 site site NN 3348 155 8 be be VB 3348 155 9 highlighted highlight VBN 3348 155 10 more more RBR 3348 155 11 prominently prominently RB 3348 155 12 on on IN 3348 155 13 the the DT 3348 155 14 main main JJ 3348 155 15 library library NN 3348 155 16 Web web NN 3348 155 17 site site NN 3348 155 18 . . . 3348 156 1 Some some DT 3348 156 2 users user NNS 3348 156 3 were be VBD 3348 156 4 confused confuse VBN 3348 156 5 by by IN 3348 156 6 the the DT 3348 156 7 different different JJ 3348 156 8 layouts layout NNS 3348 156 9 between between IN 3348 156 10 the the DT 3348 156 11 sites site NNS 3348 156 12 , , , 3348 156 13 but but CC 3348 156 14 no no DT 3348 156 15 one one NN 3348 156 16 expressed express VBD 3348 156 17 a a DT 3348 156 18 preference preference NN 3348 156 19 for for IN 3348 156 20 the the DT 3348 156 21 design design NN 3348 156 22 used use VBN 3348 156 23 by by IN 3348 156 24 the the DT 3348 156 25 main main JJ 3348 156 26 library library NN 3348 156 27 Web web NN 3348 156 28 site site NN 3348 156 29 . . . 3348 157 1 Despite despite IN 3348 157 2 this this DT 3348 157 3 confusion confusion NN 3348 157 4 , , , 3348 157 5 subjects subject NNS 3348 157 6 overwhelmingly overwhelmingly RB 3348 157 7 expressed express VBD 3348 157 8 positive positive JJ 3348 157 9 feedback feedback NN 3348 157 10 about about IN 3348 157 11 having have VBG 3348 157 12 a a DT 3348 157 13 specialized specialized JJ 3348 157 14 library library NN 3348 157 15 site site NN 3348 157 16 serving serve VBG 3348 157 17 their -PRON- PRP$ 3348 157 18 specific specific JJ 3348 157 19 needs need NNS 3348 157 20 . . . 3348 158 1 Issues issue NNS 3348 158 2 regarding regard VBG 3348 158 3 Web web NN 3348 158 4 - - HYPH 3348 158 5 site site NN 3348 158 6 design design NN 3348 158 7 can can MD 3348 158 8 be be VB 3348 158 9 problematic problematic JJ 3348 158 10 for for IN 3348 158 11 smaller small JJR 3348 158 12 specialized specialized JJ 3348 158 13 libraries library NNS 3348 158 14 within within IN 3348 158 15 larger large JJR 3348 158 16 institutions institution NNS 3348 158 17 . . . 3348 159 1 In in IN 3348 159 2 this this DT 3348 159 3 case case NN 3348 159 4 , , , 3348 159 5 some some DT 3348 159 6 of of IN 3348 159 7 the the DT 3348 159 8 problems problem NNS 3348 159 9 navigating navigate VBG 3348 159 10 between between IN 3348 159 11 the the DT 3348 159 12 sites site NNS 3348 159 13 could could MD 3348 159 14 be be VB 3348 159 15 resolved resolve VBN 3348 159 16 by by IN 3348 159 17 changes change NNS 3348 159 18 to to IN 3348 159 19 the the DT 3348 159 20 main main JJ 3348 159 21 library library NN 3348 159 22 site site NN 3348 159 23 . . . 3348 160 1 The the DT 3348 160 2 design design NN 3348 160 3 of of IN 3348 160 4 the the DT 3348 160 5 LIS LIS NNP 3348 160 6 Web web NN 3348 160 7 site site NN 3348 160 8 was be VBD 3348 160 9 preferred prefer VBN 3348 160 10 over over IN 3348 160 11 the the DT 3348 160 12 main main JJ 3348 160 13 campus campus NN 3348 160 14 Web web NN 3348 160 15 site site NN 3348 160 16 by by IN 3348 160 17 both both CC 3348 160 18 the the DT 3348 160 19 heuristic heuristic JJ 3348 160 20 evaluators evaluator NNS 3348 160 21 and and CC 3348 160 22 the the DT 3348 160 23 students student NNS 3348 160 24 in in IN 3348 160 25 the the DT 3348 160 26 usability usability NN 3348 160 27 test test NN 3348 160 28 . . . 3348 161 1 However however RB 3348 161 2 , , , 3348 161 3 designers designer NNS 3348 161 4 of of IN 3348 161 5 a a DT 3348 161 6 main main JJ 3348 161 7 library library NN 3348 161 8 Web web NN 3348 161 9 site site NN 3348 161 10 might may MD 3348 161 11 not not RB 3348 161 12 be be VB 3348 161 13 receptive receptive JJ 3348 161 14 to to IN 3348 161 15 suggestions suggestion NNS 3348 161 16 from from IN 3348 161 17 a a DT 3348 161 18 specialized specialized JJ 3348 161 19 or or CC 3348 161 20 branch branch NN 3348 161 21 library library NN 3348 161 22 . . . 3348 162 1 Although although IN 3348 162 2 consistency consistency NN 3348 162 3 in in IN 3348 162 4 design design NN 3348 162 5 would would MD 3348 162 6 eliminate eliminate VB 3348 162 7 confusion confusion NN 3348 162 8 , , , 3348 162 9 requiring require VBG 3348 162 10 the the DT 3348 162 11 special- special- NN 3348 162 12 collection collection NN 3348 162 13 ’s ’s POS 3348 162 14 Web web NN 3348 162 15 site site NN 3348 162 16 to to TO 3348 162 17 follow follow VB 3348 162 18 a a DT 3348 162 19 design design NN 3348 162 20 set set VBN 3348 162 21 by by IN 3348 162 22 the the DT 3348 162 23 main main JJ 3348 162 24 institution institution NN 3348 162 25 could could MD 3348 162 26 be be VB 3348 162 27 a a DT 3348 162 28 loss loss NN 3348 162 29 for for IN 3348 162 30 users user NNS 3348 162 31 . . . 3348 163 1 In in IN 3348 163 2 this this DT 3348 163 3 instance instance NN 3348 163 4 , , , 3348 163 5 the the DT 3348 163 6 main main JJ 3348 163 7 site site NN 3348 163 8 was be VBD 3348 163 9 designed design VBN 3348 163 10 without without IN 3348 163 11 user user NN 3348 163 12 input input NN 3348 163 13 , , , 3348 163 14 whereas whereas IN 3348 163 15 the the DT 3348 163 16 specialized specialized JJ 3348 163 17 library library NN 3348 163 18 serving serve VBG 3348 163 19 a a DT 3348 163 20 smaller small JJR 3348 163 21 population population NN 3348 163 22 was be VBD 3348 163 23 able able JJ 3348 163 24 to to TO 3348 163 25 be be VB 3348 163 26 more more RBR 3348 163 27 dynamic dynamic JJ 3348 163 28 and and CC 3348 163 29 responsive responsive JJ 3348 163 30 to to IN 3348 163 31 its -PRON- PRP$ 3348 163 32 users user NNS 3348 163 33 . . . 3348 164 1 Finding find VBG 3348 164 2 an an DT 3348 164 3 appropriate appropriate JJ 3348 164 4 balance balance NN 3348 164 5 for for IN 3348 164 6 a a DT 3348 164 7 site site NN 3348 164 8 used use VBN 3348 164 9 by by IN 3348 164 10 students student NNS 3348 164 11 new new JJ 3348 164 12 to to IN 3348 164 13 the the DT 3348 164 14 field field NN 3348 164 15 as as RB 3348 164 16 well well RB 3348 164 17 as as IN 3348 164 18 advanced advanced JJ 3348 164 19 students student NNS 3348 164 20 is be VBZ 3348 164 21 168 168 CD 3348 164 22 INFORMATION information NN 3348 164 23 TECHNOLOGY technology NN 3348 164 24 AND and CC 3348 164 25 LIBRARIES library NNS 3348 164 26 | | NNP 3348 164 27 SEPTEMBER SEPTEMBER NNP 3348 164 28 2006 2006 CD 3348 164 29 a a DT 3348 164 30 challenge challenge NN 3348 164 31 . . . 3348 165 1 Although although IN 3348 165 2 the the DT 3348 165 3 students student NNS 3348 165 4 in in IN 3348 165 5 the the DT 3348 165 6 study study NN 3348 165 7 were be VBD 3348 165 8 all all DT 3348 165 9 experienced experience VBN 3348 165 10 computer computer NN 3348 165 11 and and CC 3348 165 12 Web web NN 3348 165 13 users user NNS 3348 165 14 , , , 3348 165 15 their -PRON- PRP$ 3348 165 16 familiarity familiarity NN 3348 165 17 with with IN 3348 165 18 basic basic JJ 3348 165 19 library library NN 3348 165 20 concepts concept NNS 3348 165 21 varied vary VBD 3348 165 22 greatly greatly RB 3348 165 23 . . . 3348 166 1 A a DT 3348 166 2 few few JJ 3348 166 3 novice novice NN 3348 166 4 users user NNS 3348 166 5 expressed express VBD 3348 166 6 some some DT 3348 166 7 confusion confusion NN 3348 166 8 as as IN 3348 166 9 to to IN 3348 166 10 the the DT 3348 166 11 difference difference NN 3348 166 12 between between IN 3348 166 13 journals journal NNS 3348 166 14 and and CC 3348 166 15 index index NN 3348 166 16 databases database NNS 3348 166 17 . . . 3348 167 1 There there EX 3348 167 2 actually actually RB 3348 167 3 was be VBD 3348 167 4 a a DT 3348 167 5 description description NN 3348 167 6 of of IN 3348 167 7 each each DT 3348 167 8 of of IN 3348 167 9 these these DT 3348 167 10 sources source NNS 3348 167 11 on on IN 3348 167 12 the the DT 3348 167 13 site site NN 3348 167 14 but but CC 3348 167 15 it -PRON- PRP 3348 167 16 was be VBD 3348 167 17 not not RB 3348 167 18 read read VBN 3348 167 19 . . . 3348 168 1 ( ( -LRB- 3348 168 2 The the DT 3348 168 3 subjects subject NNS 3348 168 4 barely barely RB 3348 168 5 read read VBD 3348 168 6 any any DT 3348 168 7 of of IN 3348 168 8 the the DT 3348 168 9 site site NN 3348 168 10 ’s ’s POS 3348 168 11 text text NN 3348 168 12 , , , 3348 168 13 so so IN 3348 168 14 it -PRON- PRP 3348 168 15 can can MD 3348 168 16 be be VB 3348 168 17 difficult difficult JJ 3348 168 18 to to TO 3348 168 19 make make VB 3348 168 20 some some DT 3348 168 21 points point NNS 3348 168 22 clearer clear JJR 3348 168 23 when when WRB 3348 168 24 users user NNS 3348 168 25 want want VBP 3348 168 26 to to TO 3348 168 27 navigate navigate VB 3348 168 28 quickly quickly RB 3348 168 29 without without IN 3348 168 30 reading read VBG 3348 168 31 instructions instruction NNS 3348 168 32 . . . 3348 169 1 Several several JJ 3348 169 2 subjects subject NNS 3348 169 3 who who WP 3348 169 4 did do VBD 3348 169 5 not not RB 3348 169 6 bother bother VB 3348 169 7 to to TO 3348 169 8 read read VB 3348 169 9 text text NN 3348 169 10 on on IN 3348 169 11 the the DT 3348 169 12 site site NN 3348 169 13 still still RB 3348 169 14 suggested suggest VBD 3348 169 15 having have VBG 3348 169 16 more more JJR 3348 169 17 notes note NNS 3348 169 18 to to TO 3348 169 19 explain explain VB 3348 169 20 unfamiliar unfamiliar JJ 3348 169 21 terms term NNS 3348 169 22 . . . 3348 170 1 However however RB 3348 170 2 , , , 3348 170 3 if if IN 3348 170 4 the the DT 3348 170 5 site site NN 3348 170 6 becomes become VBZ 3348 170 7 too too RB 3348 170 8 overloaded overloaded JJ 3348 170 9 with with IN 3348 170 10 explanations explanation NNS 3348 170 11 of of IN 3348 170 12 library library NN 3348 170 13 concepts concept NNS 3348 170 14 , , , 3348 170 15 it -PRON- PRP 3348 170 16 could could MD 3348 170 17 become become VB 3348 170 18 annoying annoying JJ 3348 170 19 for for IN 3348 170 20 more more RBR 3348 170 21 advanced advanced JJ 3348 170 22 users user NNS 3348 170 23 . . . 3348 170 24 ) ) -RRB- 3348 171 1 A a DT 3348 171 2 separate separate JJ 3348 171 3 page page NN 3348 171 4 with with IN 3348 171 5 a a DT 3348 171 6 glos- glos- JJ 3348 171 7 sary sary NN 3348 171 8 is be VBZ 3348 171 9 a a DT 3348 171 10 possibility possibility NN 3348 171 11 — — : 3348 171 12 based base VBN 3348 171 13 on on IN 3348 171 14 the the DT 3348 171 15 study study NN 3348 171 16 , , , 3348 171 17 however however RB 3348 171 18 , , , 3348 171 19 it -PRON- PRP 3348 171 20 will will MD 3348 171 21 probably probably RB 3348 171 22 not not RB 3348 171 23 be be VB 3348 171 24 read read VBN 3348 171 25 . . . 3348 172 1 Another another DT 3348 172 2 possibility possibility NN 3348 172 3 is be VBZ 3348 172 4 a a DT 3348 172 5 handout handout NN 3348 172 6 for for IN 3348 172 7 students student NNS 3348 172 8 that that WDT 3348 172 9 could could MD 3348 172 10 have have VB 3348 172 11 more more JJR 3348 172 12 text text NN 3348 172 13 for for IN 3348 172 14 new new JJ 3348 172 15 users user NNS 3348 172 16 without without IN 3348 172 17 cluttering clutter VBG 3348 172 18 the the DT 3348 172 19 Web web NN 3348 172 20 site site NN 3348 172 21 . . . 3348 173 1 Having have VBG 3348 173 2 such such PDT 3348 173 3 a a DT 3348 173 4 handout handout NN 3348 173 5 would would MD 3348 173 6 also also RB 3348 173 7 serve serve VB 3348 173 8 to to TO 3348 173 9 publicize publicize VB 3348 173 10 the the DT 3348 173 11 site site NN 3348 173 12 . . . 3348 174 1 There there EX 3348 174 2 was be VBD 3348 174 3 some some DT 3348 174 4 concern concern NN 3348 174 5 prior prior RB 3348 174 6 to to IN 3348 174 7 the the DT 3348 174 8 study study NN 3348 174 9 that that WDT 3348 174 10 offer- offer- VBD 3348 174 11 ing e VBG 3348 174 12 more more RBR 3348 174 13 advanced advanced JJ 3348 174 14 features feature NNS 3348 174 15 , , , 3348 174 16 such such JJ 3348 174 17 as as IN 3348 174 18 providing provide VBG 3348 174 19 access access NN 3348 174 20 to to IN 3348 174 21 JAKE JAKE NNP 3348 174 22 or or CC 3348 174 23 indicating indicate VBG 3348 174 24 which which WDT 3348 174 25 journals journal NNS 3348 174 26 are be VBP 3348 174 27 refereed referee VBN 3348 174 28 , , , 3348 174 29 might may MD 3348 174 30 be be VB 3348 174 31 off off RB 3348 174 32 - - HYPH 3348 174 33 putting put VBG 3348 174 34 for for IN 3348 174 35 new new JJ 3348 174 36 students student NNS 3348 174 37 ; ; : 3348 174 38 therefore therefore RB 3348 174 39 , , , 3348 174 40 test test NN 3348 174 41 questions question NNS 3348 174 42 were be VBD 3348 174 43 designed design VBN 3348 174 44 to to TO 3348 174 45 gauge gauge VB 3348 174 46 reactions reaction NNS 3348 174 47 to to IN 3348 174 48 these these DT 3348 174 49 features feature NNS 3348 174 50 . . . 3348 175 1 Most Most JJS 3348 175 2 students student NNS 3348 175 3 in in IN 3348 175 4 the the DT 3348 175 5 study study NN 3348 175 6 did do VBD 3348 175 7 express express VB 3348 175 8 some some DT 3348 175 9 intimidation intimidation NN 3348 175 10 at at IN 3348 175 11 not not RB 3348 175 12 being be VBG 3348 175 13 familiar familiar JJ 3348 175 14 with with IN 3348 175 15 these these DT 3348 175 16 concepts concept NNS 3348 175 17 . . . 3348 176 1 However however RB 3348 176 2 , , , 3348 176 3 all all PDT 3348 176 4 the the DT 3348 176 5 subjects subject NNS 3348 176 6 eventually eventually RB 3348 176 7 figured figure VBD 3348 176 8 out out RP 3348 176 9 how how WRB 3348 176 10 to to TO 3348 176 11 use use VB 3348 176 12 JAKE JAKE NNP 3348 176 13 and and CC 3348 176 14 , , , 3348 176 15 once once IN 3348 176 16 they -PRON- PRP 3348 176 17 tried try VBD 3348 176 18 it -PRON- PRP 3348 176 19 , , , 3348 176 20 thought think VBD 3348 176 21 it -PRON- PRP 3348 176 22 was be VBD 3348 176 23 a a DT 3348 176 24 good good JJ 3348 176 25 idea idea NN 3348 176 26 to to TO 3348 176 27 include include VB 3348 176 28 it -PRON- PRP 3348 176 29 . . . 3348 177 1 Even even RB 3348 177 2 new new JJ 3348 177 3 students student NNS 3348 177 4 who who WP 3348 177 5 had have VBD 3348 177 6 the the DT 3348 177 7 most most JJS 3348 177 8 difficulty difficulty NN 3348 177 9 were be VBD 3348 177 10 still still RB 3348 177 11 able able JJ 3348 177 12 to to TO 3348 177 13 navigate navigate VB 3348 177 14 and and CC 3348 177 15 learn learn VB 3348 177 16 from from IN 3348 177 17 the the DT 3348 177 18 site site NN 3348 177 19 to to TO 3348 177 20 be be VB 3348 177 21 able able JJ 3348 177 22 to to TO 3348 177 23 use use VB 3348 177 24 it -PRON- PRP 3348 177 25 efficiently efficiently RB 3348 177 26 . . . 3348 178 1 An an DT 3348 178 2 online online JJ 3348 178 3 survey survey NN 3348 178 4 was be VBD 3348 178 5 added add VBN 3348 178 6 to to IN 3348 178 7 the the DT 3348 178 8 final final JJ 3348 178 9 design design NN 3348 178 10 to to TO 3348 178 11 allow allow VB 3348 178 12 continuous continuous JJ 3348 178 13 user user NN 3348 178 14 input input NN 3348 178 15 . . . 3348 179 1 The the DT 3348 179 2 site site NN 3348 179 3 consistently consistently RB 3348 179 4 receives receive VBZ 3348 179 5 posi- posi- NN 3348 179 6 tive tive JJ 3348 179 7 feedback feedback NN 3348 179 8 through through IN 3348 179 9 these these DT 3348 179 10 surveys survey NNS 3348 179 11 . . . 3348 180 1 It -PRON- PRP 3348 180 2 was be VBD 3348 180 3 planned plan VBN 3348 180 4 that that IN 3348 180 5 responses response NNS 3348 180 6 could could MD 3348 180 7 be be VB 3348 180 8 used use VBN 3348 180 9 to to TO 3348 180 10 continually continually RB 3348 180 11 assess assess VB 3348 180 12 the the DT 3348 180 13 site site NN 3348 180 14 and and CC 3348 180 15 ensure ensure VB 3348 180 16 that that IN 3348 180 17 it -PRON- PRP 3348 180 18 is be VBZ 3348 180 19 kept keep VBN 3348 180 20 responsive responsive JJ 3348 180 21 and and CC 3348 180 22 up up RB 3348 180 23 - - HYPH 3348 180 24 to to IN 3348 180 25 - - HYPH 3348 180 26 date date NN 3348 180 27 ; ; : 3348 180 28 however however RB 3348 180 29 specific specific JJ 3348 180 30 suggestions suggestion NNS 3348 180 31 have have VBP 3348 180 32 not not RB 3348 180 33 yet yet RB 3348 180 34 been be VBN 3348 180 35 forthcoming forthcoming JJ 3348 180 36 . . . 3348 181 1 How how WRB 3348 181 2 valuable valuable JJ 3348 181 3 was be VBD 3348 181 4 usability usability NN 3348 181 5 testing testing NN 3348 181 6 to to IN 3348 181 7 the the DT 3348 181 8 Web web NN 3348 181 9 - - HYPH 3348 181 10 site site NN 3348 181 11 design design NN 3348 181 12 ? ? . 3348 182 1 Several several JJ 3348 182 2 good good JJ 3348 182 3 suggestions suggestion NNS 3348 182 4 were be VBD 3348 182 5 made make VBN 3348 182 6 and and CC 3348 182 7 imple- imple- NNS 3348 182 8 mented mente VBN 3348 182 9 , , , 3348 182 10 and and CC 3348 182 11 the the DT 3348 182 12 process process NN 3348 182 13 confirmed confirm VBD 3348 182 14 that that IN 3348 182 15 the the DT 3348 182 16 site site NN 3348 182 17 was be VBD 3348 182 18 well well RB 3348 182 19 designed design VBN 3348 182 20 . . . 3348 183 1 It -PRON- PRP 3348 183 2 provided provide VBD 3348 183 3 some some DT 3348 183 4 insight insight NN 3348 183 5 into into IN 3348 183 6 how how WRB 3348 183 7 subjects subject NNS 3348 183 8 used use VBD 3348 183 9 the the DT 3348 183 10 Web web NN 3348 183 11 site site NN 3348 183 12 that that WDT 3348 183 13 had have VBD 3348 183 14 not not RB 3348 183 15 been be VBN 3348 183 16 anticipated anticipate VBN 3348 183 17 by by IN 3348 183 18 the the DT 3348 183 19 design- design- NNP 3348 183 20 ers ers NNP 3348 183 21 . . . 3348 184 1 Since since IN 3348 184 2 usability usability NN 3348 184 3 studies study NNS 3348 184 4 are be VBP 3348 184 5 fairly fairly RB 3348 184 6 easy easy JJ 3348 184 7 and and CC 3348 184 8 inexpensive inexpensive JJ 3348 184 9 to to TO 3348 184 10 conduct conduct VB 3348 184 11 , , , 3348 184 12 it -PRON- PRP 3348 184 13 is be VBZ 3348 184 14 probably probably RB 3348 184 15 a a DT 3348 184 16 step step NN 3348 184 17 worth worth JJ 3348 184 18 taking take VBG 3348 184 19 during during IN 3348 184 20 the the DT 3348 184 21 Web web NN 3348 184 22 - - HYPH 3348 184 23 site site NN 3348 184 24 design design NN 3348 184 25 process process NN 3348 184 26 even even RB 3348 184 27 if if IN 3348 184 28 it -PRON- PRP 3348 184 29 results result VBZ 3348 184 30 in in IN 3348 184 31 only only JJ 3348 184 32 minor minor JJ 3348 184 33 changes change NNS 3348 184 34 to to IN 3348 184 35 the the DT 3348 184 36 design design NN 3348 184 37 . . . 3348 185 1 References reference NNS 3348 185 2 and and CC 3348 185 3 notes note VBZ 3348 185 4 1 1 CD 3348 185 5 . . . 3348 186 1 W3C W3C NNP 3348 186 2 , , , 3348 186 3 “ " `` 3348 186 4 The the DT 3348 186 5 W3C W3C NNP 3348 186 6 Markup Markup NNP 3348 186 7 Validation Validation NNP 3348 186 8 Service Service NNP 3348 186 9 , , , 3348 186 10 ” " '' 3348 186 11 validator validator NN 3348 186 12 .w3.org .w3.org . 3348 186 13 ( ( -LRB- 3348 186 14 accessed access VBN 3348 186 15 Nov. November NNP 3348 186 16 1 1 CD 3348 186 17 , , , 3348 186 18 2005 2005 CD 3348 186 19 ) ) -RRB- 3348 186 20 ; ; : 3348 186 21 W3C W3C NNP 3348 186 22 , , , 3348 186 23 “ " `` 3348 186 24 The the DT 3348 186 25 W3C W3C NNP 3348 186 26 CSS CSS NNP 3348 186 27 Validation Validation NNP 3348 186 28 Service Service NNP 3348 186 29 , , , 3348 186 30 ” " '' 3348 186 31 jigsaw.w3.org/css-validator jigsaw.w3.org/css-validator NNP 3348 186 32 ( ( -LRB- 3348 186 33 accessed access VBN 3348 186 34 Nov. November NNP 3348 186 35 1 1 CD 3348 186 36 , , , 3348 186 37 2005 2005 CD 3348 186 38 ) ) -RRB- 3348 186 39 . . . 3348 187 1 2 2 LS 3348 187 2 . . . 3348 188 1 See see VB 3348 188 2 Carol Carol NNP 3348 188 3 M. M. NNP 3348 188 4 Barnum Barnum NNP 3348 188 5 , , , 3348 188 6 Usability Usability NNP 3348 188 7 Testing Testing NNP 3348 188 8 and and CC 3348 188 9 Research Research NNP 3348 188 10 ( ( -LRB- 3348 188 11 New New NNP 3348 188 12 York York NNP 3348 188 13 : : : 3348 188 14 Longman Longman NNP 3348 188 15 International International NNP 3348 188 16 , , , 3348 188 17 2002 2002 CD 3348 188 18 ) ) -RRB- 3348 188 19 ; ; : 3348 188 20 Alison Alison NNP 3348 188 21 J. J. NNP 3348 189 1 Head Head NNP 3348 189 2 , , , 3348 189 3 “ " `` 3348 189 4 Web Web NNP 3348 189 5 Redemption Redemption NNP 3348 189 6 and and CC 3348 189 7 the the DT 3348 189 8 Promise Promise NNP 3348 189 9 of of IN 3348 189 10 Usability Usability NNP 3348 189 11 , , , 3348 189 12 ” " '' 3348 189 13 Online online JJ 3348 189 14 23 23 CD 3348 189 15 , , , 3348 189 16 no no UH 3348 189 17 . . . 3348 190 1 6 6 CD 3348 190 2 ( ( -LRB- 3348 190 3 1999 1999 CD 3348 190 4 ) ) -RRB- 3348 190 5 : : : 3348 190 6 20–29 20–29 LS 3348 190 7 ; ; : 3348 190 8 International International NNP 3348 190 9 Standards Standards NNPS 3348 190 10 Organization Organization NNP 3348 190 11 , , , 3348 190 12 Ergonomic Ergonomic NNP 3348 190 13 Requirements Requirements NNP 3348 190 14 for for IN 3348 190 15 Office office NN 3348 190 16 Work Work NNP 3348 190 17 with with IN 3348 190 18 Visual visual JJ 3348 190 19 Display Display NNP 3348 190 20 Terminals Terminals NNPS 3348 190 21 . . . 3348 191 1 Part part NN 3348 191 2 11 11 CD 3348 191 3 : : : 3348 191 4 Guidance guidance NN 3348 191 5 on on IN 3348 191 6 Usability Usability NNP 3348 191 7 — — : 3348 191 8 ISO iso NN 3348 191 9 9241 9241 CD 3348 191 10 - - SYM 3348 191 11 11 11 CD 3348 191 12 ( ( -LRB- 3348 191 13 Geneva Geneva NNP 3348 191 14 : : : 3348 191 15 International International NNP 3348 191 16 Organization Organization NNP 3348 191 17 for for IN 3348 191 18 Standardization Standardization NNP 3348 191 19 , , , 3348 191 20 1998 1998 CD 3348 191 21 ) ) -RRB- 3348 191 22 ; ; : 3348 191 23 Judy Judy NNP 3348 191 24 Jeng Jeng NNP 3348 191 25 , , , 3348 191 26 “ " `` 3348 191 27 What what WP 3348 191 28 is be VBZ 3348 191 29 Usability usability NN 3348 191 30 in in IN 3348 191 31 the the DT 3348 191 32 Context Context NNP 3348 191 33 of of IN 3348 191 34 the the DT 3348 191 35 Digital Digital NNP 3348 191 36 Library Library NNP 3348 191 37 and and CC 3348 191 38 How how WRB 3348 191 39 Can Can MD 3348 191 40 it -PRON- PRP 3348 191 41 be be VB 3348 191 42 Measured measure VBN 3348 191 43 ? ? . 3348 191 44 ” " '' 3348 191 45 Information Information NNP 3348 191 46 Technology Technology NNP 3348 191 47 and and CC 3348 191 48 Libraries Libraries NNP 3348 191 49 24 24 CD 3348 191 50 , , , 3348 191 51 no no UH 3348 191 52 . . . 3348 192 1 2 2 CD 3348 192 2 ( ( -LRB- 3348 192 3 2005 2005 CD 3348 192 4 ) ) -RRB- 3348 192 5 : : : 3348 192 6 47–52 47–52 LS 3348 192 7 ; ; : 3348 192 8 Jakob Jakob NNP 3348 192 9 Nielsen Nielsen NNP 3348 192 10 , , , 3348 192 11 Usability Usability NNP 3348 192 12 Engineering Engineering NNP 3348 192 13 ( ( -LRB- 3348 192 14 Boston Boston NNP 3348 192 15 : : : 3348 192 16 Academic academic JJ 3348 192 17 , , , 3348 192 18 1993 1993 CD 3348 192 19 ) ) -RRB- 3348 192 20 ; ; : 3348 192 21 Ruth Ruth NNP 3348 192 22 Ann Ann NNP 3348 192 23 Palmquist Palmquist NNP 3348 192 24 , , , 3348 192 25 “ " `` 3348 192 26 An an DT 3348 192 27 Overview Overview NNP 3348 192 28 of of IN 3348 192 29 Usability Usability NNP 3348 192 30 for for IN 3348 192 31 the the DT 3348 192 32 Study Study NNP 3348 192 33 of of IN 3348 192 34 Users Users NNPS 3348 192 35 ’ ’ POS 3348 192 36 Web web NN 3348 192 37 - - HYPH 3348 192 38 based base VBN 3348 192 39 Information Information NNP 3348 192 40 Retrieval Retrieval NNP 3348 192 41 Behavior Behavior NNP 3348 192 42 , , , 3348 192 43 ” " '' 3348 192 44 Journal Journal NNP 3348 192 45 of of IN 3348 192 46 Education Education NNP 3348 192 47 for for IN 3348 192 48 Library Library NNP 3348 192 49 and and CC 3348 192 50 Information Information NNP 3348 192 51 Science Science NNP 3348 192 52 42 42 CD 3348 192 53 , , , 3348 192 54 no no UH 3348 192 55 . . . 3348 193 1 2 2 CD 3348 193 2 ( ( -LRB- 3348 193 3 2001 2001 CD 3348 193 4 ) ) -RRB- 3348 193 5 : : : 3348 193 6 123–36 123–36 CD 3348 193 7 . . . 3348 194 1 3 3 LS 3348 194 2 . . . 3348 195 1 Joseph Joseph NNP 3348 195 2 S. S. NNP 3348 195 3 Dumas Dumas NNP 3348 195 4 and and CC 3348 195 5 Janice Janice NNP 3348 195 6 C. C. NNP 3348 195 7 Redish Redish NNP 3348 195 8 , , , 3348 195 9 A a DT 3348 195 10 Practical Practical NNP 3348 195 11 Guide Guide NNP 3348 195 12 to to IN 3348 195 13 Usability usability NN 3348 195 14 Testing testing NN 3348 195 15 ( ( -LRB- 3348 195 16 Portland Portland NNP 3348 195 17 : : : 3348 195 18 Intellect Intellect NNP 3348 195 19 Bks Bks NNP 3348 195 20 . . NNP 3348 195 21 , , , 3348 195 22 1999 1999 CD 3348 195 23 ) ) -RRB- 3348 195 24 , , , 3348 195 25 4 4 CD 3348 195 26 . . . 3348 196 1 4 4 LS 3348 196 2 . . . 3348 197 1 John John NNP 3348 197 2 D. D. NNP 3348 197 3 Gould Gould NNP 3348 197 4 and and CC 3348 197 5 Clayton Clayton NNP 3348 197 6 H. H. NNP 3348 197 7 Lewis Lewis NNP 3348 197 8 , , , 3348 197 9 “ " `` 3348 197 10 Designing design VBG 3348 197 11 for for IN 3348 197 12 Usability Usability NNP 3348 197 13 : : : 3348 197 14 Key Key NNP 3348 197 15 Principles Principles NNPS 3348 197 16 and and CC 3348 197 17 What what WP 3348 197 18 Designers Designers NNPS 3348 197 19 Think think VBP 3348 197 20 , , , 3348 197 21 ” " '' 3348 197 22 Commu- Commu- NNP 3348 197 23 nications nication NNS 3348 197 24 of of IN 3348 197 25 the the DT 3348 197 26 ACM ACM NNP 3348 197 27 28 28 CD 3348 197 28 no no UH 3348 197 29 . . . 3348 198 1 3 3 CD 3348 198 2 ( ( -LRB- 3348 198 3 1985 1985 CD 3348 198 4 ) ) -RRB- 3348 198 5 : : : 3348 198 6 300–11 300–11 CD 3348 198 7 . . . 3348 199 1 5 5 CD 3348 199 2 . . . 3348 200 1 Jakob Jakob NNP 3348 200 2 Nielsen Nielsen NNP 3348 200 3 , , , 3348 200 4 “ " `` 3348 200 5 Heuristic heuristic JJ 3348 200 6 Evaluation Evaluation NNP 3348 200 7 , , , 3348 200 8 ” " '' 3348 200 9 in in IN 3348 200 10 Jakob Jakob NNP 3348 200 11 Nielsen Nielsen NNP 3348 200 12 and and CC 3348 200 13 Robert Robert NNP 3348 200 14 L. L. NNP 3348 200 15 Mack Mack NNP 3348 200 16 , , , 3348 200 17 eds eds NNP 3348 200 18 . . NNP 3348 200 19 , , , 3348 200 20 Usability Usability NNP 3348 200 21 Inspection Inspection NNP 3348 200 22 Methods method NNS 3348 200 23 ( ( -LRB- 3348 200 24 New New NNP 3348 200 25 York York NNP 3348 200 26 : : : 3348 200 27 Wiley Wiley NNP 3348 200 28 , , , 3348 200 29 1994 1994 CD 3348 200 30 ) ) -RRB- 3348 200 31 , , , 3348 200 32 25–62 25–62 CD 3348 200 33 . . . 3348 201 1 6 6 CD 3348 201 2 . . . 3348 202 1 See see VB 3348 202 2 Denise Denise NNP 3348 202 3 T. T. NNP 3348 202 4 Covey Covey NNP 3348 202 5 , , , 3348 202 6 Usage Usage NNP 3348 202 7 and and CC 3348 202 8 Usability Usability NNP 3348 202 9 Assessment Assessment NNP 3348 202 10 : : : 3348 202 11 Library Library NNP 3348 202 12 Practices Practices NNPS 3348 202 13 and and CC 3348 202 14 Concerns Concerns NNPS 3348 202 15 ( ( -LRB- 3348 202 16 Washington Washington NNP 3348 202 17 , , , 3348 202 18 D.C. D.C. NNP 3348 202 19 : : : 3348 202 20 Digital Digital NNP 3348 202 21 Library Library NNP 3348 202 22 Federation Federation NNP 3348 202 23 , , , 3348 202 24 2002 2002 CD 3348 202 25 ) ) -RRB- 3348 202 26 ; ; : 3348 202 27 Nicole Nicole NNP 3348 202 28 Campbell Campbell NNP 3348 202 29 , , , 3348 202 30 Usability Usability NNP 3348 202 31 Assessment Assessment NNP 3348 202 32 of of IN 3348 202 33 Library Library NNP 3348 202 34 - - HYPH 3348 202 35 related relate VBN 3348 202 36 Web web NN 3348 202 37 Sites site NNS 3348 202 38 ( ( -LRB- 3348 202 39 Chicago Chicago NNP 3348 202 40 : : : 3348 202 41 ALA ALA NNP 3348 202 42 , , , 3348 202 43 2001 2001 CD 3348 202 44 ) ) -RRB- 3348 202 45 ; ; : 3348 202 46 Kristen Kristen NNP 3348 202 47 L. L. NNP 3348 202 48 Garlock Garlock NNP 3348 202 49 and and CC 3348 202 50 Sherry Sherry NNP 3348 202 51 Piontek Piontek NNP 3348 202 52 , , , 3348 202 53 Designing Designing NNP 3348 202 54 Web Web NNP 3348 202 55 Interfaces Interfaces NNPS 3348 202 56 to to IN 3348 202 57 Library Library NNP 3348 202 58 Services Services NNPS 3348 202 59 and and CC 3348 202 60 Resources Resources NNPS 3348 202 61 ( ( -LRB- 3348 202 62 Chicago Chicago NNP 3348 202 63 : : : 3348 202 64 ALA ALA NNP 3348 202 65 , , , 3348 202 66 1999 1999 CD 3348 202 67 ) ) -RRB- 3348 202 68 ; ; : 3348 202 69 Anna Anna NNP 3348 202 70 Noakes Noakes NNP 3348 202 71 Schulze Schulze NNP 3348 202 72 , , , 3348 202 73 “ " `` 3348 202 74 User User NNP 3348 202 75 - - HYPH 3348 202 76 Centered center VBN 3348 202 77 Design Design NNP 3348 202 78 for for IN 3348 202 79 Information Information NNP 3348 202 80 Professionals Professionals NNPS 3348 202 81 , , , 3348 202 82 ” " '' 3348 202 83 Journal Journal NNP 3348 202 84 of of IN 3348 202 85 Education Education NNP 3348 202 86 for for IN 3348 202 87 Library Library NNP 3348 202 88 and and CC 3348 202 89 Information Information NNP 3348 202 90 Science Science NNP 3348 202 91 42 42 CD 3348 202 92 , , , 3348 202 93 no no UH 3348 202 94 . . . 3348 203 1 2 2 CD 3348 203 2 ( ( -LRB- 3348 203 3 2001 2001 CD 3348 203 4 ) ) -RRB- 3348 203 5 : : : 3348 203 6 116–22 116–22 CD 3348 203 7 ; ; : 3348 203 8 Susan Susan NNP 3348 203 9 M. M. NNP 3348 203 10 Thompson Thompson NNP 3348 203 11 , , , 3348 203 12 “ " `` 3348 203 13 Remote Remote NNP 3348 203 14 Observation Observation NNP 3348 203 15 Strategies Strategies NNPS 3348 203 16 for for IN 3348 203 17 Usability Usability NNP 3348 203 18 Testing testing NN 3348 203 19 , , , 3348 203 20 ” " '' 3348 203 21 Information Information NNP 3348 203 22 Technology Technology NNP 3348 203 23 and and CC 3348 203 24 Libraries Libraries NNP 3348 203 25 22 22 CD 3348 203 26 , , , 3348 203 27 no no UH 3348 203 28 . . . 3348 204 1 3 3 CD 3348 204 2 ( ( -LRB- 3348 204 3 2003 2003 CD 3348 204 4 ) ) -RRB- 3348 204 5 : : : 3348 204 6 22–32 22–32 LS 3348 204 7 . . . 3348 205 1 7 7 LS 3348 205 2 . . . 3348 206 1 Government Government NNP 3348 206 2 Services Services NNPS 3348 206 3 Administration Administration NNP 3348 206 4 , , , 3348 206 5 “ " `` 3348 206 6 Section section NN 3348 206 7 508 508 CD 3348 206 8 : : : 3348 206 9 Sec- sec- CD 3348 206 10 tion tion NN 3348 206 11 508 508 CD 3348 206 12 Standards Standards NNPS 3348 206 13 , , , 3348 206 14 ” " '' 3348 206 15 www.Section508.gov/index.cfm?FuseActi www.Section508.gov/index.cfm?FuseActi VBD 3348 206 16 on on IN 3348 206 17 = = SYM 3348 206 18 Content&ID=12#Web Content&ID=12#Web NNP 3348 206 19 ( ( -LRB- 3348 206 20 accessed access VBN 3348 206 21 Nov. November NNP 3348 206 22 1 1 CD 3348 206 23 , , , 3348 206 24 2005 2005 CD 3348 206 25 ) ) -RRB- 3348 206 26 . . . 3348 207 1 8 8 LS 3348 207 2 . . . 3348 208 1 W3C W3C NNP 3348 208 2 , , , 3348 208 3 “ " `` 3348 208 4 Web web NN 3348 208 5 content content NN 3348 208 6 accessibility accessibility NN 3348 208 7 guidelines guideline NNS 3348 208 8 2.0 2.0 CD 3348 208 9 , , , 3348 208 10 ” " '' 3348 208 11 www www NN 3348 208 12 .w3.org .w3.org NFP 3348 208 13 / / , 3348 208 14 TR TR NNP 3348 208 15 / / SYM 3348 208 16 WCAG20 WCAG20 NNP 3348 208 17 ( ( -LRB- 3348 208 18 accessed access VBN 3348 208 19 Nov. November NNP 3348 208 20 1 1 CD 3348 208 21 , , , 3348 208 22 2005 2005 CD 3348 208 23 ) ) -RRB- 3348 208 24 . . . 3348 209 1 9 9 CD 3348 209 2 . . . 3348 210 1 See see VB 3348 210 2 Susan Susan NNP 3348 210 3 Augustine Augustine NNP 3348 210 4 and and CC 3348 210 5 Courtney Courtney NNP 3348 210 6 Greene Greene NNP 3348 210 7 , , , 3348 210 8 “ " `` 3348 210 9 Discover- Discover- NNP 3348 210 10 ing ing NNP 3348 210 11 How how WRB 3348 210 12 Students Students NNP 3348 210 13 Search Search NNP 3348 210 14 a a DT 3348 210 15 Library Library NNP 3348 210 16 Web web NN 3348 210 17 Site site NN 3348 210 18 : : : 3348 210 19 A a DT 3348 210 20 Usability Usability NNP 3348 210 21 Case Case NNP 3348 210 22 Study Study NNP 3348 210 23 , , , 3348 210 24 ” " '' 3348 210 25 College College NNP 3348 210 26 and and CC 3348 210 27 Research Research NNP 3348 210 28 Libraries Libraries NNP 3348 210 29 63 63 CD 3348 210 30 , , , 3348 210 31 no no UH 3348 210 32 . . . 3348 211 1 4 4 CD 3348 211 2 ( ( -LRB- 3348 211 3 2002 2002 CD 3348 211 4 ) ) -RRB- 3348 211 5 : : : 3348 211 6 354–65 354–65 CD 3348 211 7 ; ; : 3348 211 8 Brenda Brenda NNP 3348 211 9 Battleson Battleson NNP 3348 211 10 , , , 3348 211 11 Austin Austin NNP 3348 211 12 Booth Booth NNP 3348 211 13 , , , 3348 211 14 and and CC 3348 211 15 Jane Jane NNP 3348 211 16 Weintrop Weintrop NNP 3348 211 17 , , , 3348 211 18 “ " `` 3348 211 19 Usability usability JJ 3348 211 20 Testing Testing NNP 3348 211 21 of of IN 3348 211 22 an an DT 3348 211 23 Academic Academic NNP 3348 211 24 Library Library NNP 3348 211 25 Web web NN 3348 211 26 Site site NN 3348 211 27 : : : 3348 211 28 A a DT 3348 211 29 Case Case NNP 3348 211 30 Study Study NNP 3348 211 31 , , , 3348 211 32 ” " '' 3348 211 33 Journal Journal NNP 3348 211 34 of of IN 3348 211 35 Academic Academic NNP 3348 211 36 Librarianship Librarianship NNP 3348 211 37 27 27 CD 3348 211 38 , , , 3348 211 39 no no UH 3348 211 40 . . . 3348 212 1 3 3 CD 3348 212 2 ( ( -LRB- 3348 212 3 2001 2001 CD 3348 212 4 ) ) -RRB- 3348 212 5 : : : 3348 212 6 188–98 188–98 CD 3348 212 7 ; ; : 3348 212 8 Janice Janice NNP 3348 212 9 Krueger Krueger NNP 3348 212 10 , , , 3348 212 11 Ron Ron NNP 3348 212 12 L. L. NNP 3348 212 13 Ray Ray NNP 3348 212 14 , , , 3348 212 15 and and CC 3348 212 16 Lorrie Lorrie NNP 3348 212 17 Knight Knight NNP 3348 212 18 , , , 3348 212 19 “ " `` 3348 212 20 Applying apply VBG 3348 212 21 Web Web NNP 3348 212 22 Usability Usability NNP 3348 212 23 Tech- Tech- NNP 3348 212 24 niques nique NNS 3348 212 25 to to TO 3348 212 26 Assess assess VB 3348 212 27 Student Student NNP 3348 212 28 Awareness Awareness NNP 3348 212 29 of of IN 3348 212 30 Library Library NNP 3348 212 31 Web Web NNP 3348 212 32 Resources Resources NNPS 3348 212 33 , , , 3348 212 34 ” " '' 3348 212 35 Journal Journal NNP 3348 212 36 of of IN 3348 212 37 Academic Academic NNP 3348 212 38 Librarianship Librarianship NNP 3348 212 39 30 30 CD 3348 212 40 , , , 3348 212 41 no no UH 3348 212 42 . . . 3348 213 1 4 4 CD 3348 213 2 ( ( -LRB- 3348 213 3 2004 2004 CD 3348 213 4 ) ) -RRB- 3348 213 5 : : : 3348 213 6 285–93 285–93 CD 3348 213 7 ; ; : 3348 213 8 Thura Thura NNP 3348 213 9 Mack Mack NNP 3348 213 10 et et NNP 3348 213 11 al al NNP 3348 213 12 . . NNP 3348 213 13 , , , 3348 213 14 “ " `` 3348 213 15 Designing design VBG 3348 213 16 for for IN 3348 213 17 Experts expert NNS 3348 213 18 : : : 3348 213 19 How how WRB 3348 213 20 Scholars Scholars NNPS 3348 213 21 Approach Approach NNP 3348 213 22 an an DT 3348 213 23 Academic Academic NNP 3348 213 24 Library Library NNP 3348 213 25 Web web NN 3348 213 26 Site site NN 3348 213 27 , , , 3348 213 28 ” " '' 3348 213 29 Information Information NNP 3348 213 30 Technology Technology NNP 3348 213 31 and and CC 3348 213 32 Librar- Librar- NNP 3348 213 33 ies ie VBZ 3348 213 34 23 23 CD 3348 213 35 , , , 3348 213 36 no no UH 3348 213 37 . . . 3348 214 1 1 1 CD 3348 214 2 ( ( -LRB- 3348 214 3 2004 2004 CD 3348 214 4 ) ) -RRB- 3348 214 5 : : : 3348 214 6 16–22 16–22 CD 3348 214 7 ; ; : 3348 214 8 Mark Mark NNP 3348 214 9 Shelstad Shelstad NNP 3348 214 10 , , , 3348 214 11 “ " `` 3348 214 12 Content Content NNP 3348 214 13 Matters Matters NNPS 3348 214 14 : : : 3348 214 15 Analysis analysis NN 3348 214 16 of of IN 3348 214 17 a a DT 3348 214 18 Web web NN 3348 214 19 site site NN 3348 214 20 Redesign Redesign NNP 3348 214 21 , , , 3348 214 22 ” " '' 3348 214 23 OCLC OCLC NNP 3348 214 24 Systems Systems NNPS 3348 214 25 & & CC 3348 214 26 Services Services NNP 3348 214 27 21 21 CD 3348 214 28 , , , 3348 214 29 no no UH 3348 214 30 . . . 3348 215 1 3 3 CD 3348 215 2 ( ( -LRB- 3348 215 3 2005 2005 CD 3348 215 4 ) ) -RRB- 3348 215 5 : : : 3348 215 6 209–25 209–25 CD 3348 215 7 ; ; : 3348 215 8 Robert Robert NNP 3348 215 9 L. L. NNP 3348 215 10 Tolliver Tolliver NNP 3348 215 11 et et NNP 3348 215 12 al al NNP 3348 215 13 . . NNP 3348 215 14 , , , 3348 215 15 “ " `` 3348 215 16 Web web NN 3348 215 17 Site Site NNP 3348 215 18 Redesign Redesign NNP 3348 215 19 and and CC 3348 215 20 Testing testing NN 3348 215 21 With with IN 3348 215 22 a a DT 3348 215 23 Usability Usability NNP 3348 215 24 Consultant consultant NN 3348 215 25 : : : 3348 215 26 Lessons lesson NNS 3348 215 27 Learned learn VBN 3348 215 28 , , , 3348 215 29 ” " '' 3348 215 30 OCLC OCLC NNP 3348 215 31 Systems Systems NNPS 3348 215 32 & & CC 3348 215 33 Services Services NNP 3348 215 34 21 21 CD 3348 215 35 , , , 3348 215 36 no no UH 3348 215 37 . . . 3348 216 1 3 3 CD 3348 216 2 ( ( -LRB- 3348 216 3 2005 2005 CD 3348 216 4 ) ) -RRB- 3348 216 5 : : : 3348 216 6 156–67 156–67 CD 3348 216 7 ; ; : 3348 216 8 Dominique Dominique NNP 3348 216 9 Turnbow Turnbow NNP 3348 216 10 et et NNP 3348 216 11 al al NNP 3348 216 12 . . NNP 3348 216 13 , , , 3348 216 14 “ " `` 3348 216 15 Usability usability JJ 3348 216 16 Testing testing NN 3348 216 17 for for IN 3348 216 18 Web Web NNP 3348 216 19 Redesign Redesign NNP 3348 216 20 : : : 3348 216 21 A A NNP 3348 216 22 UCLA UCLA NNP 3348 216 23 Case Case NNP 3348 216 24 Study study NN 3348 216 25 , , , 3348 216 26 ” " '' 3348 216 27 OCLC OCLC NNP 3348 216 28 Systems Systems NNPS 3348 216 29 & & CC 3348 216 30 Services Services NNP 3348 216 31 21 21 CD 3348 216 32 , , , 3348 216 33 no no UH 3348 216 34 . . . 3348 217 1 3 3 CD 3348 217 2 ( ( -LRB- 3348 217 3 2005 2005 CD 3348 217 4 ) ) -RRB- 3348 217 5 : : : 3348 217 6 226–34 226–34 CD 3348 217 7 ; ; : 3348 217 8 Leanne Leanne NNP 3348 217 9 M. M. NNP 3348 217 10 VandeCreek VandeCreek NNP 3348 217 11 , , , 3348 217 12 “ " `` 3348 217 13 Usability Usability NNP 3348 217 14 Analysis Analysis NNP 3348 217 15 of of IN 3348 217 16 Northern Northern NNP 3348 217 17 Illinois Illinois NNP 3348 217 18 USER USER NNP 3348 217 19 - - HYPH 3348 217 20 CENTERED CENTERED NNP 3348 217 21 DESIGN design NN 3348 217 22 OF of IN 3348 217 23 A a DT 3348 217 24 WEB WEB NNP 3348 217 25 SITE site NN 3348 217 26 | | CD 3348 217 27 MANZARI MANZARI NNS 3348 217 28 AND and CC 3348 217 29 TRINIDAD TRINIDAD NNP 3348 217 30 - - HYPH 3348 217 31 CHRISTENSEN CHRISTENSEN NNP 3348 217 32 169 169 CD 3348 217 33 University University NNP 3348 217 34 Libraries Libraries NNPS 3348 217 35 ’ ’ POS 3348 217 36 Web web NN 3348 217 37 Site site NN 3348 217 38 : : : 3348 217 39 A a DT 3348 217 40 Case Case NNP 3348 217 41 Study Study NNP 3348 217 42 , , , 3348 217 43 ” " '' 3348 217 44 OCLC OCLC NNP 3348 217 45 Systems Systems NNPS 3348 217 46 & & CC 3348 217 47 Services Services NNP 3348 217 48 21 21 CD 3348 217 49 , , , 3348 217 50 no no UH 3348 217 51 . . . 3348 218 1 3 3 CD 3348 218 2 ( ( -LRB- 3348 218 3 2005 2005 CD 3348 218 4 ) ) -RRB- 3348 218 5 : : : 3348 218 6 181–92 181–92 CD 3348 218 7 . . . 3348 219 1 10 10 CD 3348 219 2 . . . 3348 220 1 Jakob Jakob NNP 3348 220 2 Nielsen Nielsen NNP 3348 220 3 and and CC 3348 220 4 Rolf Rolf NNP 3348 220 5 Molich Molich NNP 3348 220 6 , , , 3348 220 7 “ " `` 3348 220 8 Heuristic heuristic JJ 3348 220 9 Evaluation Evaluation NNP 3348 220 10 of of IN 3348 220 11 User User NNP 3348 220 12 Interfaces Interfaces NNPS 3348 220 13 , , , 3348 220 14 ” " '' 3348 220 15 in in IN 3348 220 16 Proceedings Proceedings NNP 3348 220 17 of of IN 3348 220 18 the the DT 3348 220 19 ACM ACM NNP 3348 220 20 CHI CHI NNP 3348 220 21 ’ ' '' 3348 220 22 90 90 CD 3348 220 23 ( ( -LRB- 3348 220 24 New New NNP 3348 220 25 York York NNP 3348 220 26 : : : 3348 220 27 Association Association NNP 3348 220 28 for for IN 3348 220 29 Computing Computing NNP 3348 220 30 Machinery Machinery NNP 3348 220 31 , , , 3348 220 32 1990 1990 CD 3348 220 33 ) ) -RRB- 3348 220 34 , , , 3348 220 35 249–56 249–56 CD 3348 220 36 . . . 3348 221 1 11 11 CD 3348 221 2 . . . 3348 222 1 Robin Robin NNP 3348 222 2 Jeffries Jeffries NNP 3348 222 3 et et NNP 3348 222 4 al al NNP 3348 222 5 . . NNP 3348 222 6 , , , 3348 222 7 “ " `` 3348 222 8 User User NNP 3348 222 9 Interface Interface NNP 3348 222 10 Evaluation Evaluation NNP 3348 222 11 in in IN 3348 222 12 the the DT 3348 222 13 Real real JJ 3348 222 14 World world NN 3348 222 15 : : : 3348 222 16 A a DT 3348 222 17 Comparison Comparison NNP 3348 222 18 of of IN 3348 222 19 a a DT 3348 222 20 Few few JJ 3348 222 21 Techniques technique NNS 3348 222 22 , , , 3348 222 23 ” " '' 3348 222 24 in in IN 3348 222 25 Proceedings Proceedings NNP 3348 222 26 of of IN 3348 222 27 the the DT 3348 222 28 ACM ACM NNP 3348 222 29 CHI CHI NNP 3348 222 30 ’ ' '' 3348 222 31 91 91 CD 3348 222 32 ( ( -LRB- 3348 222 33 New New NNP 3348 222 34 York York NNP 3348 222 35 : : : 3348 222 36 Association Association NNP 3348 222 37 for for IN 3348 222 38 Computing Computing NNP 3348 222 39 Machin- Machin- NNP 3348 222 40 ery ery NN 3348 222 41 , , , 3348 222 42 1991 1991 CD 3348 222 43 ) ) -RRB- 3348 222 44 , , , 3348 222 45 119–24 119–24 CD 3348 222 46 ; ; : 3348 222 47 Jakob Jakob NNP 3348 222 48 Nielsen Nielsen NNP 3348 222 49 , , , 3348 222 50 “ " `` 3348 222 51 Finding Finding NNP 3348 222 52 Usability Usability NNP 3348 222 53 Problems problem NNS 3348 222 54 through through IN 3348 222 55 Heuristic heuristic JJ 3348 222 56 Evaluation Evaluation NNP 3348 222 57 , , , 3348 222 58 ” " '' 3348 222 59 in in IN 3348 222 60 Proceedings Proceedings NNP 3348 222 61 of of IN 3348 222 62 the the DT 3348 222 63 ACM ACM NNP 3348 222 64 CHI CHI NNP 3348 222 65 ’ ' '' 3348 222 66 92 92 CD 3348 222 67 ( ( -LRB- 3348 222 68 New New NNP 3348 222 69 York York NNP 3348 222 70 : : : 3348 222 71 Association Association NNP 3348 222 72 for for IN 3348 222 73 Computing Computing NNP 3348 222 74 Machinery Machinery NNP 3348 222 75 , , , 3348 222 76 1992 1992 CD 3348 222 77 ) ) -RRB- 3348 222 78 , , , 3348 222 79 373–86 373–86 CD 3348 222 80 . . . 3348 223 1 12 12 CD 3348 223 2 . . . 3348 224 1 Jakob Jakob NNP 3348 224 2 Nielsen Nielsen NNP 3348 224 3 , , , 3348 224 4 “ " `` 3348 224 5 Heuristic heuristic JJ 3348 224 6 Evaluation Evaluation NNP 3348 224 7 , , , 3348 224 8 ” " '' 3348 224 9 25–62 25–62 CD 3348 224 10 . . . 3348 225 1 13 13 CD 3348 225 2 . . . 3348 226 1 Jeffrey Jeffrey NNP 3348 226 2 Rubin Rubin NNP 3348 226 3 , , , 3348 226 4 Handbook Handbook NNP 3348 226 5 of of IN 3348 226 6 Usability Usability NNP 3348 226 7 Testing testing NN 3348 226 8 : : : 3348 226 9 How how WRB 3348 226 10 to to IN 3348 226 11 Plan Plan NNP 3348 226 12 , , , 3348 226 13 Design Design NNP 3348 226 14 , , , 3348 226 15 and and CC 3348 226 16 Conduct conduct VB 3348 226 17 Effective effective JJ 3348 226 18 Tests test NNS 3348 226 19 ( ( -LRB- 3348 226 20 New New NNP 3348 226 21 York York NNP 3348 226 22 : : : 3348 226 23 Wiley Wiley NNP 3348 226 24 , , , 3348 226 25 1994 1994 CD 3348 226 26 ) ) -RRB- 3348 226 27 ; ; : 3348 226 28 Jakob Jakob NNP 3348 226 29 Nielsen Nielsen NNP 3348 226 30 , , , 3348 226 31 “ " `` 3348 226 32 Why why WRB 3348 226 33 You -PRON- PRP 3348 226 34 Only only RB 3348 226 35 Need need VBP 3348 226 36 to to TO 3348 226 37 Test test VB 3348 226 38 with with IN 3348 226 39 Five five CD 3348 226 40 Users Users NNPS 3348 226 41 , , , 3348 226 42 Alert- Alert- NNP 3348 226 43 box box NN 3348 226 44 Mar. March NNP 3348 227 1 19 19 CD 3348 227 2 , , , 3348 227 3 2000 2000 CD 3348 227 4 , , , 3348 227 5 ” " '' 3348 227 6 www.useit.com/alertbox/20000319.html www.useit.com/alertbox/20000319.html NNP 3348 227 7 ( ( -LRB- 3348 227 8 accessed access VBN 3348 227 9 Nov. November NNP 3348 227 10 1 1 CD 3348 227 11 , , , 3348 227 12 2005 2005 CD 3348 227 13 ) ) -RRB- 3348 227 14 . . .